Patients
Reviews of Global Dental Clinic Hanoi.
Hanoi, Vietnam. 134 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Global Dental Center Hanoi is a real, operating clinic led by Dr. Cong Thanh Pham (14 years, Hanoi Medical University, Dental Departures verified) with confirmed CT/3D imaging and genuine international tourist reviews spanning fillings to All-on-6 implants. The review pool is inflated by bulk domestic Vietnamese 5-star reviews with template phrasing and zero verified reviews, and a documented dry socket case with poor aftercare raises treatment quality concerns. An investigative media report about operating handheld X-ray equipment without proper regulatory approval is a meaningful safety and compliance flag that tourists should be aware of.
Authenticity
5/10Baseline 6: named lead doctor, real website, Dental Departures verified. Medium manipulation: 0 verified/50 reviews, bulk domestic template reviews. -2. Final 5.
Treatment quality
6/10Baseline 7: genuine tourist outcomes across implants, crowns, extractions. One documented dry socket + contraindicated aftercare advice. -1 harm. Medium manipulation -1. Final 6.
Cleanliness
6/10Baseline 6: consistent clean/modern facility mentions, CT imaging. Unlicensed handheld X-ray without shielded room per media report is safety concern. -1. Final 6.
Team
6/10Baseline 7: Dr. Cong (14yr, HMU, VDA, Dental Departures license verified), Dr. Minh, Dr. Vu Minh Duc named. No specialist board credentials verifiable. -1. Final 6.
Price value
8/10Baseline 8: multiple tourists cite 90% savings vs AU/UK/NZ/CA. Specific prices: 300k VND filling, All-on-6. Value for money is a genuine clinic strength. Final 8.
Tourist suitability
7/10Baseline 7: WhatsApp/Facebook booking, walk-ins, English staff, insurance paperwork help, Old Quarter location. No dedicated tourist page. Final 7.
What comes up well
- Dr. Cong verified by Dental Departures - site visit, license check, 14 years experience
- CT/3D imaging confirmed by multiple patient reviews and Dental Departures listing
- WhatsApp booking, emergency walk-ins, post-op remote follow-up via WhatsApp
- English-speaking staff; insurance paperwork assistance documented
- Multiple genuine tourist reviews: All-on-6, crowns, root canals at fraction of Western cost
Points to weigh
- 0 verified reviews out of 50; ~15 domestic Vietnamese reviews use near-identical template phrases
- Vietnamese media reported clinic operating handheld X-ray at chairs without regulatory approval (Circular 05/2018 violation)
- One documented dry socket case: dentist advised rinsing post-extraction (contraindicated), poor aftercare instructions, patient lost 6kg
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 134 reviews
I went there to fix my teeth, I felt really satisfied and the treatment is very good.
Very pleased with the results. They certainly know their stuff
Excellent doctor and staff! Before Dr. Kong, I had seen several dentists, and none of them could solve my filling problem. He was also the only doctor who discovered that my wisdom tooth had been poorly removed, leaving the root intact. Dr. Kong performed the surgery very quickly and professionally. I had a follow-up appointment today, and everything is healing beautifully. The clinic and…
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offices are very clean and tidy, with modern equipment and incredibly friendly staff. Dr. Kong is very polite and professional, speaks excellent English, and patiently answers all my questions. I highly recommend this clinic and Dr. Kong!
Reply from the clinic
Thank you so much for trust our clinic
I received a warm welcome from the staff and was able to discuss all my concerns and questions in English. I had a teeth cleaning, an x-ray, and teeth whitening. I am very satisfied with the results. I highly recommend this dental clinic!
I've had a great experience here. The service is excellent. The doctors are very skilled and caring.
I've been following Dr. Cong for almost 10 years and have never regretted it. He's highly skilled and always provides dedicated advice, unlike other clinics that prioritize profit. Global Dental is clean, modern, and very reasonably priced. Normally, I only go to Dr. Cong for important checkups and get my teeth cleaned at a nearby dental clinic, but every time they advised me to replace a crown on…
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a tooth I had done many years ago. However, when I went to Dr. Cong, he said that tooth was perfectly fine and didn't need replacing. He's incredibly caring! Everyone can rest assured and go to Global Dental for checkups; the prices are very reasonable, and remember to book an appointment with Dr. Cong!
Excellent service, the dentist who extracted my wisdom tooth was very professional, and I experienced no swelling or pain afterwards! A great experience at Global Dental!
Too good and too wonderful. Thank you Mr. Cong and the medical team for being very thoughtful and professional. See you and everyone soon. Now I can laugh out loud 🤣. …
The doctor provided enthusiastic advice and had excellent expertise; the clinic was clean, and the staff were friendly and attentive.
A quality dental destination, modern clinic, friendly and cheerful doctors and staff
The clinic is clean and modern, the doctors are highly skilled, and the staff are friendly and attentive.
The clinic is clean. The doctors and nurses are enthusiastic and helpful to patients.
Good service, Dr. Pham Thanh Cong is dedicated and cheerful. I trust the doctors at the dental clinic.
The clinic is beautiful, and the medical staff are very nice and attentive. I will definitely come back!
Prestigious Dental Clinic Doctors and staff are lovely, gentle, and enthusiastic Attentive care
The doctors were very dedicated. They were very gentle and attentive. I will definitely come back.
Excellent service, very professional and dedicated doctors, and friendly and enthusiastic staff.
Good service. Reasonable price. The doctor was very enthusiastic and friendly.
I'm very satisfied with the service. Especially Ms. Dang Thi Hoai Thuong, who provided excellent customer service 🥰 …
I didn't believe it. Just because it can't be, that everything is so good. But. From the first step in, all the staff, all the doctors just made me feel very comfortable and calm. Yes, I had this fear from my childhood, connected with dentists. Dr. Cong is super polite, friendly and professional. He didn't try to push me and buy all the useless procedures. I asked him many questions and he…
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answered all of them with a very good English. Prices are more than reasonable. All the rooms at the clinic are super clean. I'm surprised because it's Vietnam, I visited many hospitals here, I know what I am talking about. So my teeth are fixed and I got the cleaning done, so I'm happy and come back in September!
They open 7 days a week, Receptionist friendly and speak English very well, Dentist/ doctor Pham Thanh Cong most ”beautiful person” I have ever never seen (I talking about skillfull hands), If u need to visit a dentist, i would recommend Global Dental👌👌 …
Found this dental clinic on facebook and never expected it to be SO AMAZING. The staff was more than caring and made the best first impression. Dr.Cong is certainly knowledgeable and skilled as he has all the most understandable explanations for everything I asked! He was very gentle during the procedures and also gave great advice for the aftercare. The clinic is modern, spacious and…
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well-organized. And with all that service I was surprised at the price. It was more than reasonable!! Definitely recommending this place to anyone who needs dental care.
Me and my family has been to Global Dental. We’re very happy with the excellent service and friendly staff. I’ll recommend Global Dental to everyone who needs any kind of dental care. Very professional service and friendly staff.
My family has come to Global Dental for teeth cleaning and wisdom teeth removal. The Dr. and staff are very professional and nice. Responsive to text messages. The rooms and tools are clean. The first wisdom tooth removal we did local anesthesia and it went well. My daughter preferred not to be awake for the second procedure so we paid extra to have her put to sleep. That also went very well. I…
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recommend this dentist office and am happy to have found them.
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