Patients
Reviews of Global Dental Clinic Hanoi.
Hanoi, Vietnam. 134 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Global Dental Center Hanoi is a real, operating clinic led by Dr. Cong Thanh Pham (14 years, Hanoi Medical University, Dental Departures verified) with confirmed CT/3D imaging and genuine international tourist reviews spanning fillings to All-on-6 implants. The review pool is inflated by bulk domestic Vietnamese 5-star reviews with template phrasing and zero verified reviews, and a documented dry socket case with poor aftercare raises treatment quality concerns. An investigative media report about operating handheld X-ray equipment without proper regulatory approval is a meaningful safety and compliance flag that tourists should be aware of.
Authenticity
5/10Baseline 6: named lead doctor, real website, Dental Departures verified. Medium manipulation: 0 verified/50 reviews, bulk domestic template reviews. -2. Final 5.
Treatment quality
6/10Baseline 7: genuine tourist outcomes across implants, crowns, extractions. One documented dry socket + contraindicated aftercare advice. -1 harm. Medium manipulation -1. Final 6.
Cleanliness
6/10Baseline 6: consistent clean/modern facility mentions, CT imaging. Unlicensed handheld X-ray without shielded room per media report is safety concern. -1. Final 6.
Team
6/10Baseline 7: Dr. Cong (14yr, HMU, VDA, Dental Departures license verified), Dr. Minh, Dr. Vu Minh Duc named. No specialist board credentials verifiable. -1. Final 6.
Price value
8/10Baseline 8: multiple tourists cite 90% savings vs AU/UK/NZ/CA. Specific prices: 300k VND filling, All-on-6. Value for money is a genuine clinic strength. Final 8.
Tourist suitability
7/10Baseline 7: WhatsApp/Facebook booking, walk-ins, English staff, insurance paperwork help, Old Quarter location. No dedicated tourist page. Final 7.
What comes up well
- Dr. Cong verified by Dental Departures - site visit, license check, 14 years experience
- CT/3D imaging confirmed by multiple patient reviews and Dental Departures listing
- WhatsApp booking, emergency walk-ins, post-op remote follow-up via WhatsApp
- English-speaking staff; insurance paperwork assistance documented
- Multiple genuine tourist reviews: All-on-6, crowns, root canals at fraction of Western cost
Points to weigh
- 0 verified reviews out of 50; ~15 domestic Vietnamese reviews use near-identical template phrases
- Vietnamese media reported clinic operating handheld X-ray at chairs without regulatory approval (Circular 05/2018 violation)
- One documented dry socket case: dentist advised rinsing post-extraction (contraindicated), poor aftercare instructions, patient lost 6kg
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 134 reviews
Amazing service. Woke up on a saturday morning with a pain in my tooth. Messaged Global Dental on Facebook. Had an appointment at 9am and was finished at 9.40. Got a filling and pain went away. Very professional. Dr. Cong is really professional and friendly!
Some places are not simply just found — they summon. A quiet beckoning that opens just when the body is ready to exhale. Global Dental Center is such a place. Not a clinic, but a sanctuary cloaked in white walls and quiet warmth; found by searching, yes, yet also by listening to something wiser: instinct. After refusals elsewhere, turned away — three times — by another office insisting on a…
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a blood test and pharmaceuticals for a blood pressure rise clearly tied to dental trauma, walked into Global Dental with no appointment and only a thread of hope. A chance walk-in revealed something different. A dentist — Dr. Cong — sitting with ease on the lobby couch, a smile already welcoming before words arrived. The reception, gentle and unrushed. No shoes removed, no armor needed. What followed was ease. A brief, grounding conversation, followed by a clear, holistic consultation that respected the integrity of my body and my autonomy. No invasive bridge, no unnecessary sacrifice of a healthy tooth. Just a wise removal of two wisdom teeth and a compassionate restoration of a tooth still worthy of preservation; minimal intervention —then let the body do what it knows how to do — heal. Within the hour, the work was done. The composite on another tooth was redone — without charge — while waiting for the crown. The numbness held beautifully. No swelling. No pain meds needed beyond the first day. No complications. What did feel, however, was something far more rare: trust. Tears. Relief. My body wept from the release of long-held tension. It had finally found a place — and a practitioner — safe enough to soften in. Days later, during the return for crown placement, healing was confirmed: “healing beautifully,” Dr. Cong said, with the same grounded smile. Of course. Because beauty recognizes beauty. Gentleness echoes gentleness. And care, real care — not just the sterile kind, but the deeply human, soul-based kind — always finds its mark. This is more than dentistry. Walked out crowned in more ways than one. This is what happens when medicine meets humanity. When precision bows to presence. When trust is not demanded, but earned — gently, naturally, without force. Gratitude blooms easily in the soil of such care. Global Dental Center is not merely a location.; yet a place where pain turns into peace, where smiles return not only to mouths, but to the very marrow of being.
AMAZING ladies and dentist. They were so kind and professional. Great service for good price
Highly recommended! I had an excellent experience at this dental clinic in Vietnam. From the very beginning, the service was outstanding. The entire team was incredibly kind, attentive, and professional. They made me feel comfortable and safe throughout the entire procedure, explaining every step clearly and patiently. The facilities are modern, clean, and well-equipped. It’s clear they work…
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k with high standards and a genuine commitment to patient care. If you’re in Vietnam and need dental services, this is definitely the place to go!
Quick, easy & really friendly! Decent English understanding as well! They even helped me get some other admin stuff done which they really didn’t need to do but they were just happy to help :)
I found this place on google and I can’t be happier with the experience. All the doctors that work here were really good doing their job, including the manager (Pham Thành công) and the receptionist (Ngoc) who speaks excellent english.
My regular dentist in Hanoi. Always a very good service and treatments are great.
By far the best the dentist I've been to. The level of care is outstanding.
I had the best time here. Dr Cong is amazing. I'm so bad at dentists, but he made me feel amazing from start to finish. I got an all on 6 done for my upper teeth. I never felt any pain. Unbelievable. 100% recommend this guy.
One of the best treatment I had so far, the staff is welcoming !
I am a tourist from the UK who was visiting Hanoi for a few days. I googled "dental hygienist in Hanoi" and came across Global Dental. I walked in and asked if I could have my teeth deep cleaned and within 5 minutes I was in the chair. They were caring, professional and did a very thorough cleaning job. My teeth now feel fantastic. It was an all round great service and I would visit again if I…
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return to Hanoi. Recommend to anyone who needs their teeth cleaned. Great price too.
I am truly grateful to Dr. Cong and the exceptional team at Global Dental. From the moment I stepped through the door, I was met with a warm, welcoming atmosphere and genuine care for my dental health. Dr. Cong took the time to thoroughly understand my concerns and develop a personalized treatment plan that addressed all of my needs. His expertise, coupled with the advanced technology and…
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d techniques utilized at the clinic, ensured a comfortable and efficient experience throughout my visits. The level of professionalism, attention to detail, and commitment to patient satisfaction displayed by the entire Global Dental staff is truly remarkable. I leave each appointment feeling confident in the quality of care I receive and the progress made towards my dental goals. I highly recommend Global Dental to anyone seeking top-notch, compassionate dental services. Dr. Cong and his team have truly transformed my smile and my overall oral health. I am grateful beyond words for their exceptional service
Reply from the clinic
Thank you so much for trust our clinic
Dr Cong is a master at his craft. He made me feel so comfortable on my first visit. I needed a broken wisdom tooth extracted and he took care of me in a matter of minutes. The most amazing experience with a dentist I ever had. Five stars!
Reply from the clinic
Thank you so much! Hope everything best for you
I'd managed to accidentally pull out two fillings with dental floss. The fillings were replaced here with aplomb and the dentists patiently tolerated me being an utter wimp. I hadn't believed them when they said the drilling would be gentle but in fact the drill seemed smaller than in the UK. One of my fillings was large, one small. Total cost 800k. Recommend. Very good English for those who don't…
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speak Vietnamese.
Couldn’t recommend enough! I came for supposedly cosmetic fillings, but Dr Cong recommended to porcelain for long term fix. Since I don’t have that time much in Hanoi and will come back next time instead for this, he polished my concerned teeth for FREE. 🙂 …
The reviews are a little sussy but I can't deny that I had a good clean and polish there. It's about on par with dentists in my country but at 10% the price so it's definitely five stars for me. Better than other dental clinics I experienced in Thailand and other parts of Vietnam. My only complaint is that the dentist didn't use a dental plaque claw scraper but I'm going to guess that I didn't…
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need it. My teeth look and feel clean.
I came to Vietnam from Canada and I did two root canals and two crowns with this office. The doctors were great. The service was great. Employee was very helpful and friendly. I would recommend to everyone and the price was amazing. ♥️♥️♥️
Exceptional! Would go back again. I went to see Dr. Cong for a pain on one molar. I had seen two other dentists in Thailand but they were unable to find the problem. He did a complete 3d x-ray with top quality equipment and he found out that my recent root canal was going through my sinuses in two places... I clearly saw it on the pictures. Unfortunately, the only solution was to remove the tooth.…
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It was done fast and with no pain. After 3 days, I still am recovering very well using some medication but it is going really well. They sent me all the pictures and x-rays including my old tooth showing the root canal fillings sticky out plus a clear photo of the inside of my mouth showing the whole operation. It was my first tooth removed but this still was the best intervention I ever had. I recommend going to see Dr. Cong and will come back if I come back in Hanoi on day. Thank you to the whole team! :)
My husband and I both had a check up and deep clean here, with Minh, an excellent dentist. She was extremely professional and thorough, and spent a long time on the deep cleans. She also speaks quite good English and was able to answer questions and explain things to us. I'd recommend Global Dental very strongly.
The staff are friendly and professional. They were so kind and reassuring that even though I was terrified of getting a crown and having a wisdom tooth extracted, the experience was as comfortable as it could have been. Superb service that is both affordable and professional.
If you need anything serious doing, this is the place to go! A very difficult lower wisdom tooth removal was dealt with easily by Dr Cong. I was very worried due to the fact that I had had 2 previous attempts to remove the tooth ( totalling over 5 hours in the dentist chair) a couple of years prior resulting in a coronectomy which recently got infected. After 30 minutes in the chair this time ,…
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I asked for a break. The dentist replied: A break! I've already finished!! The best feeling of relief ever!! From my experience, I would say that this dentist is world class standard.
Just had a checkup and clean, with my son. What a great dental clinic, extremely professional, very friendly and priced very reasonable. Highly recommend 🤙🙏🇻🇳 …
Reply from the clinic
Thank you and your family trusting Global Dental
Fantastic service, high technology equipment, quality of the bridge is A1 for me, after few days, no pain and it fits perfectly, color is great. I could not afford it at home, I am grateful I went there. I recommend.
Very friendly professional staff who speak fairly good English as well. Clean and good dental! 🦷 …
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