Patients
Reviews of Flow Dental - drg. Awanda.
Medan, Indonesia. 76 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 76 reviews
The doctor is not friendly. He is not focused on what he is doing.
The service is really great, I swear, it's been the umpteenth time I've been here.
the service is very good, the doctor is also good and friendly
The service is okay. It's just that the requests requested by TK are not fulfilled and only prioritize marketing, asked for tooth extraction but they didn't give it and told me to have root treatment, then asked for another dental consultation that was problematic, namely wanting a tooth filling, even then they didn't give a tooth filling, so they just pulled it out and gave cotton + medicine.…
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What's even stranger is that after asking for help from the admin Regarding the newly treated tooth, they blamed the patient instead of giving a solution, until now the tooth still hurts because of the tooth being pulled out. Already paid 250k (only for the tooth being pulled out) Just come once.
Reply from the clinic
Please understand! 1. A tooth cannot be filled if the cavity has reached the nerve, so medication is given to relieve the pain and throbbing. 2. Why is it necessary to have it extracted? To remove food debris that has been stuck for years and to determine the depth of the cavity. 3. An infected tooth cannot be extracted immediately because if it is forced, the anesthetic will not work, even if it is applied several times to the infected tooth. Therefore, simply to protect the patient from excessive pain, the extraction can be performed once the tooth is no longer painful. All procedures performed by the doctor at the clinic are carried out according to standard operating procedures (SOP) and are subject to examination. Please understand carefully when the doctor explains the procedure at the clinic, to avoid misunderstandings due to the patient's lack of understanding of the procedure being performed. Thank you!
The service is very good, the results are neat, clean and recommended for those who want dental treatment here 🫶 …
The service is friendly and satisfying, the results are also okay.. I've been a regular customer since the beginning because I really like the results and service😊 …
The doctor is friendly, the nurses are also patient, the best in this clinic, 5 thumbs up
The doctor is kind and friendly, the place is clean and hygienic, the nurses are also friendly.. recommended👍🏻 …
gong bangetttt the results of the braces make me more confident to appear with my best smile 🔥 the doctor is really cool and can handle all my complaints well 🫶🏻🫰🏻 plus again, flow dental is really affordable, you know, for those who are still students, guaranteed not to regret it!!! Moreover, the mouth is the main source of health and pain, so we have to be more concerned about our own denta…
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l and oral health, guys!! Come on, get your teeth scaled here often 🧚🏻♀️
I have been wearing and checking braces here for 3 years.. Good service.. The doctor is kind and the best.. the progress and results are very satisfying 👍🏻👍🏻👍🏻👍🏻 …
The doctor is good, the place is comfortable and the work is also good.
Nurses who don't wear headscarves are arrogant, haughty, and unfriendly to patients. Please remind the nurses, doctor.
Reply from the clinic
We apologize for the inconvenience. We will continue to make improvements to improve our service in the future. Thank you.
The clinic is very comfortable and the service is also very good. My friend recommended me to come here and the results are very satisfying👍🏼👍🏼 …
Reply from the clinic
Thank you for visiting. We will continue to improve our services to ensure patient satisfaction. See you again soon.
The service was excellent and satisfying. The doctors and nurses were very friendly. Highly recommended.
The doctor came after 10. When I first got my braces, he often came at 11, and then for my last checkup, he came at 12. For me, who works day and night, it was a bit of a hassle because it clashed with work hours. And the sign on the clinic also said it opens at 10. Hopefully, the service will be better in the future, thank you.
Reply from the clinic
We apologize in advance for any inconvenience. We will continue to improve our service and ensure patient comfort by informing you of any clinic conditions or urgent doctor needs that prevent you from arriving on time. Therefore, please notify us via WhatsApp or DM before your arrival, and it's important to wait for confirmation. Thank you 🙏🏻
My advice to friends who want to get their teeth scaled or filled is to go straight to the doctor near the entrance. My experience with scaling involved a doctor who wore glasses and was completely unfriendly. I forgot his name. My advice is to learn more about scaling and be professional in your work. And once again, if you want to go directly to a doctor who doesn't wear glasses, find one near…
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the entrance. If you wear glasses, I suggest you skip it. Thank you.
Reply from the clinic
Thank you for coming, coincidentally the patient above has been asked to come back for re-scaling by the doctor.
My first scaling had a crack in my tooth, although it wasn't serious, but there were a lot of cracks... and there were parts of my tooth that weren't clean... well, that's what happens when you chase a promo.
Disappointed, I already booked and wanted to check, but suddenly they said there was no bus, Monday they said it was full.
This is the first time I've found a good scaling clinic like this. It's not only good, but also cheap, but the quality and service are excellent. Thank you, Flow Dental Medan. We'll see you again at the end of the month.
Good service. The doctor was kind and friendly. I got my teeth scaling done at a promotional price of 150,000 Rupiah. It didn't hurt at all, and my teeth are clean. Thank you, doctor. 😊 …
The scaling experience is painless and the process is also fast and the place is also comfortable.
My first dental scaling was at Flow Dental Medan. The doctor's treatment was excellent, painless, and the service was top-notch. He delivered the procedure very gently, so I had no fear. I'll definitely be back. Highly recommended.
The doctor was friendly. The service was excellent. Thank you, Flow Dental Medan. ❤️❤️❤️
The clinic is great, lots of promotions on August 17th
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