Patients
Reviews of Floss Dental Office.
Koh Samui, Thailand. 109 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Floss Dental Office is a well-established multi-doctor clinic on Koh Samui serving a predominantly international clientele across 7 confirmed specializations. Strong tourist logistics with WhatsApp, late hours, and walk-ins, supported by active social media presence. Light review manipulation from personal-connection reviews; no certifications found.
Authenticity
6/10Baseline 7 (named doctors, long-running island clinic). -1 light manipulation (4.85/109, personal-connection reviews from brother and close friend of Dr Grace).
Treatment quality
7/107 named specialist doctors confirmed in reviews (Grace, Poupee, New, Na, Gun, Nun, Jang). Complex procedures including RCT, implant replacement, Invisalign evidenced. No equipment brands verified.
Cleanliness
6/10Multiple international reviewers cite clean, modern facility. Netflix in treatment room noted. No ISO/JCI certification found. No independent lab verification.
Team
6/107 named doctors with distinct specializations confirmed across 50 reviews. English, French, German speakers confirmed. No verifiable credentials or university affiliations found online.
Price value
6/10Deep clean 2,500 THB confirmed. Positive value sentiment from international reviewers. No published pricing page on website or social.
Tourist suitability
7/10Koh Samui tourist island. 8+ nationalities served. WhatsApp and LINE active. Walk-ins and emergency slots. Late hours (8pm). Active Facebook and Instagram confirmed.
What comes up well
- 7 named specialist doctors serving 8+ nationalities
- Invisalign, implants, RCT, crowns, extractions all confirmed
- WhatsApp + LINE, walk-ins, late hours (8pm)
- Active Facebook and Instagram with consistent presence
- Competitive pricing: deep clean 2,500 THB
Points to weigh
- Light manipulation: 2 personal-connection reviews (brother and close friend of dentist)
- No published credentials or certifications for any doctor
- 3+ month wait for complex crown sequence reported
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 109 reviews
I had the gentlest scaling, truly. 5 well-deserved treatments, I will be back soon for other treatments, with complete confidence.
Reply from the clinic
Thank you so much for your trust and kind words
After a most enthusiastic recommendation from a local friend, I visited Floss Dental for a cracked tooth whilst on a long stay in Koh Samui recently. Dr Grace and Dr Giew from Floss both examined my tooth, took X-rays and made professional recommendations as to options for treatment. At all times they were most attentive, thorough, professional and personable. Their surgery and practices are…
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modern, state of the art and client centered. All the staff are supportive, friendly and considerate. Although my stay was not long enough to carry out any of the treatment options their examinations and recommendations will be invaluable to treating dentists when I return to Australia. After my experience at Floss Dental I have no doubt I received the best treatment and advice available anywhere. I will return to Samui where I will definitely seek treatment here in the future.
Reply from the clinic
Thank you so much for your kind word 🙏 it's our pleasure to help you …
Clean work and top service 👍🏼 Thank you 🙏🏼 I'll be back 😉 …
Reply from the clinic
Thank you so much for you kind word and your trust 🙏🏼 …
I had my teeth cleaned and then Zoom whitened at the clinic, I liked everything, thank you.
Very attentive, polite, and excellent service, providing top-notch service. They'd rather refuse than mess up—that speaks volumes about their professionalism. I'm very, very satisfied.
Reply from the clinic
We are very happy that you like our service and thank you for the kind words
I am very glad that I came here. Dr. Gyu is attentive and did a full cleaning of my teeth painlessly. His assistant is also great. I was very afraid to go, but everything was top notch. Thank you and I recommend! 🙏🏻 …
Reply from the clinic
Thank you so much for your support
This is the best dental treatment I've ever had! The entire staff is very polite and attentive. They explain everything several times and consistently double-check the details. The dentist is simply a magician! He treated each of my teeth as if they were a piece of jewelry, taking his time and being very meticulous. The whitening treatment was also very effective. I was pleasantly surprised by the…
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price. I am very happy that I found this clinic.
I’ve had complicated impacted wisdom tooth removal surgery here. The clinic is clean and neat, great design. Staff is super professional and friendly, surgeon has arrived from Bangkok and also was very professional and friendly. Whole procedure was pretty long ~1,5 hours, but anasthesia was so perfectly done so I couldn’t feel a thing, although my tooth was dangerously located near to the…
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facial nerve. Got all of the necessary painkillers for recovery period from them, also got contacted a day after procedure to make sure everything is ok. Couldn’t thank enough Floss doctors and staff for their great positive attitude and attention. Thank you 🙏💗
Reply from the clinic
Thanks a lot for your kind words
I had my wisdom tooth removed at this clinic and I can say that this is the best tooth extraction experience in my life! The clinic itself is very cozy and homey. The staff is incredibly caring and nice. My tooth was removed by a male doctor (unfortunately I don’t remember his name), he performed the procedure very quickly and painlessly, I was even surprised that everything went so quickly and…
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unnoticed 😁 I was very scared, but now I know for sure that for all issues with teeth I will only go here and will recommend it to all my friends)
Reply from the clinic
Thank you for your kind words for Dr.None 🙏🏻 …
the visit was related to teeth cleaning and my retainer on the lower jaw was distracted. unfortunately they don't have an orthodontist for this. but the doctor agreed to meet me and glued me a retainer, and did it well. and suggested clinics that deal with braces. In general, I had good impressions of the work of the clinic. clean, tidy and modern equipment. the amount for cleaning and gluing…
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the retainer cost me 2600.
Reply from the clinic
Thank you for your support🙏🏻 …
I had a professional teeth cleaning. I'm from Germany. I was thrilled; the staff is incredibly nice and friendly, and the treatment was absolutely fantastic. The dentist was always checking in and making sure I was comfortable. There's a TV above you showing beautiful pictures and videos of Thailand's natural beauty. You also get protective eyewear, and the place is very clean. Everything was…
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wonderful.
Reply from the clinic
Thanks you for your kind words
Excellent dental surgery, been here twice now, this time for a check-up and clean and polish, 1,500 THB very gentle caring staff, highly recommended.
Reply from the clinic
Thank you for your support
Good price for the island. Professional and caring team. Consultant me for free 🙏 …
Reply from the clinic
We are very happy that you like our service and thank you for the kind words! 🙏🏻 …
Everyone knows Dr Grace is amazing at FLOSS, but today I had Dr Giew for a check/clean. He has perfect english, pleasant manner and super gentle. So if you need to book and Dr Grace is full, dont worry and take Dr Giew (male) another great dentist on Samui. No pain after his clean and scale - amazing! And of course lovely Monie to help at reception. Thankyou FLOSS team.
Reply from the clinic
Response from the owner Edited 2 years agoThank you so much for your support and your kind words. 🙏🏻 …
My retainer broke while I was on vacation and I won’t be home for quite some time. This office was able to fit me in immediately and presented all the options for replacement (weighing in price, timeline, and material). Dr. Grace’s transparency sets her apart from so many I’ve seen in the states! Thank you Dr. Grace and team!
Reply from the clinic
Thank you so much for your kind words. 🙏🏻 …
My experience at Floss dental office has been truly enjoyable. While traveling in Southeast Asia, I encountered multiple dental problems, leading me to visit multiple different dentists. Without a doubt, this clinic is my favorite among them. ☺️
Reply from the clinic
We are very happy that you like our service and thank you for the kind words! 🙏🏻🫶 …
I liked everything: the pleasant receptionist, the caring Dr. Keo (if I got his name right). I chipped a tooth on the side. They fixed it for 2,500 baht (they put numbing ointment on my gums to give me a numbing injection!, applied lip balm, and there's a TV on the ceiling—the service is top-notch 🔝). In short, I loved everything! …
Reply from the clinic
Thank you so much for your kind words. We are very happy that you like our service.🙏🏻🫶 …
Very impressed by the follow up care, and genuine care I have been shown here. Highly recommend. Thank you. The clinic is super clean, first class service and very kind staff.
Reply from the clinic
Response from the owner Edited 2 years agoWe are glad you like our service. Thank you for your trust.
My fiancé and I have such an amazing experience yesterday. We did 4 filling and 2 cleanings, the doctor was really gentle and professional. The prices are great! For sure we will come back! Thank you
Reply from the clinic
Response from the owner Edited 2 years agoWe are very happy that you like our service and thank you for the kind words!
Excellent clinic. I got my teeth cleaned for 1,500 baht and eight fillings for 1,000-1,500 baht each. The staff is very polite and the doctor is wonderful. Thank you for my healthy teeth. I highly recommend them.
Reply from the clinic
Thank you so much for your kind support🫶 …
I had four wisdom teeth removed at this clinic. One of the extractions was very complicated; the tooth was lying horizontally under the gum and had to be filed down in place. However, all four extractions were painless, and the recovery was very quick each time. The doctors make sure you don't feel any pain. My husband also had three teeth removed, and we're currently getting five fillings.…
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Everything was also painless and safe, even though he's been terrified of going to the dentist his whole life. The service is top-notch, and everything inside and out is clean and pleasant. There's a TV so your child can watch cartoons while waiting for you. They provide free pain medication and mouthwash. The prices are reasonable. All the staff speaks good English. I recommend this clinic.
Reply from the clinic
Thank you very much for your kind review. We will continue to try our best to provide quality service🙏🏻🫶 …
A wonderful and modern clinic. I got a filling on my lower eighth tooth for 1,000 baht. The doctor was courteous, polite, and attentive. They speak good English! The receptionist offers slippers and water, which also speaks volumes about their customer-focused approach. I definitely recommend them!
Reply from the clinic
Thank you so much for visiting us🫶. …
I made a hygiene cleaning. The process was easy and the doctor was nice 😊 Also my husband did two fillings and was satisfied too. …
Reply from the clinic
Thank you very much for your kind review😊 …
We arrived at the clinic for initial treatment after a fall, a professional doctor who gave us an initial answer with a detailed explanation for the continuation,
Reply from the clinic
Thank you so much for your feedback. It is our pleasure to welcome you and your lovely family to our office. We wish your little girl speedy recovery :)
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