Patients
Reviews of Fidelity Dental Implant & Full Mouth Rehab Bali.
Bali, Indonesia. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.7 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Adhi, Dr. Bayu named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Adhi
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
Fidelity dental clinic is is truly amazing. From the initial whatsapp contact to the initial consultation. It was a fantastic experience. The receptionists and all the dentist were super friendly and professional. They did everything they could and saved my tooth. A full root canal at a fraction of the cost back at home. They did a fabulous job. I am truly amazed. Till my next visit. If you need…
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ed any dental work done, I highly recommend Fidelity dental clinic. Thank you to all the team. X
Reply from the clinic
Dear Mr. Zac Stamos, Thank you so much for your wonderful review and for sharing your experience with us. We’re truly happy to hear that everything, from your initial WhatsApp contact to your consultation and treatment, went smoothly and made you feel comfortable. Our team always strives to provide friendly, professional care and the best possible treatment for our patients, so it means a lot to know we could help save your tooth and make the process a positive one for you. Your kind recommendation is greatly appreciated, and we’re very grateful for your trust in our clinic. We look forward to welcoming you again on your next visit to Bali. Thank you again from all of us at Fidelity Dental Clinic. 😊 Warm regards, Dee, Patient Relation Officer FIDELITY Dental Bali
This is the best dental clinic I’ve visited in Bali. The staff is always welcoming and supportive, making every visit comfortable. A special thank you to my doctor, Drg. Anak Agung Istri Devi Wulandari — I’ve been treated by her several times and truly trust her professionalism and expertise. I’m very grateful for the excellent care!
My daughter and I have just returned to New Zealand from a short holiday in Bali. Before we left NZ I made contact with Fidelity Dental to discuss the possibility of teeth cleaning and whitening. The reply was quick and explanation thorough. Following this communication I decided that whitening wasn't for me ( I am 70 years old and have various crowns and 2 bridges already), however I made…
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appointments for both myself and my daughter for a clean and examination. Upon arriving at Fidelity Dental we were struck by the professionalism of all the staff and could not fault their work. Both my daughter and I went on to have small fillings and I had an old amalgam filling removed and replaced with a composite one. We are so thankful for the work completed. The helpful, kind and professional staff along with excellent communication. The whole experience was excellent for both of us and definitely recommended Fidelity Dental if anyone requires treatment in Bali. Thank you all so much.
Reply from the clinic
Dear Mrs. Marion Haywood, Thank you so much for your kind and thoughtful review. It truly means a lot to our entire team. We’re very happy to hear that both you and your daughter had a positive experience with us during your visit to Bali. If you ever visit Bali again, we would be delighted to welcome you back. Thank you again for your recommendation 😊🙏 Warm regards, Ayu, Patient Relation Officer FIDELITY Dental Bali
I had my teeth professionally cleaned. It was done very professionally. I felt very well cared for by the team. I can absolutely recommend this dental clinic. Everyone is very friendly and makes you feel comfortable right from the start.
Reply from the clinic
Dear The Thunder, Thank you so much for your positive review 😊 We are delighted to hear that you were satisfied with the dental cleaning and the service provided by our team. The well-being and satisfaction of our patients are our top priority. We look forward to your next visit! Warm regards, Dee Patient Relations Officer FIDELITY Dental Bali
had chipped my tooth unexpectedly and messaged them for an appointment. they were able to fit me in for an appointment two hours later. communication was amazing - they were able to give me a quote over whatsapp and explained the process to …
Reply from the clinic
Dear madam Ellie Clegg, Thank you so much for your kind words! We're so happy we could get you in … More
I visited Fidelity and had a few fillings. Being from Australia everytime I go to a dentist at home they always want to do root canals. I am very nervous about dental visits but after visiting Fidelity I am more than happy to return and …
Reply from the clinic
Dear madam Leanne Heuschele, Thank you so much for your kind words and for sharing your experience. We're … More
While visiting from Australia I had a crown fall out. Fearing the worst I googled dentists in BALI and decided to go to Fidelity dental clinic. …
Reply from the clinic
Dear Mr. Kym, Thank you so much for your kind words and for taking the time to share your … More
I had a scale and clean. Beautiful modern facility. Very friendly staff, dental nurses and dentists. As far as I can tell, they seem to use more advanced techniques, equipment and methods than in my home country, Australia. The clean took …
Reply from the clinic
Dear Mr. Shaun, Thank you so much for taking the time to share your wonderful experience with … More
I had an exceptional experience at Fidelity for my teeth cleaning and whitening, all for just 2.5 JT IDR! The process was incredibly efficient, and the team worked with precision to ensure my teeth looked their absolute best. From start to …
Reply from the clinic
Dear Mr. Taha Aljunied, Thank you so much for your kind and thoughtful review. We are absolutely … More
ABSOLUTELY IMPECCABLE!!!! 100/10 Fidelity Dental is beyond perfect! I am having my entire mouth reconstructed in a 2 stage process and every staff member has been so professional and courteous …
Reply from the clinic
Dear Ms. Suzanne Reid, Thank you so much for your incredibly kind words! We are truly grateful for your … More
I can honestly say this is the best dental experience I have ever had. I am from the United States, and after coming here, I will never return to an American dentist again. The doctors and staff go above and beyond in every way to make sure everything is perfect and comfortable. The doctor is incredibly knowledgeable, gentle, and precise. You can truly feel that you are in the hands of absolute…
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e experts. They take their time, explain everything clearly, and make you feel completely at ease. The level of care, professionalism, and attention to detail is unmatched. I am so grateful I found this clinic and will continue to come here for all of my dental work. I would even fly here just to see them. Highly, highly recommend.
Reply from the clinic
Dear Sir/Madam, Thank you so much for your incredibly kind words and for taking the time to share your experience with us. We are truly honored to hear that this has been the best dental experience you have ever had. It means a lot to our entire team to know that you felt comfortable, well cared for, and confident throughout your treatment. Our doctors and staff always strive to provide the highest level of care, professionalism, and attention to detail, so your feedback truly encourages us. We are especially grateful that you would even consider flying back to see us that is the highest compliment we could receive. Thank you again for your trust and recommendation. We look forward to welcoming you back whenever you visit Bali again. Best regards, Tasya, Patient Relation Officer FIDELITY Dental Bali
Hello Noer Cholifahh, Thank you very much for taking the time to leave a positive review of our dental clinic. This is a great motivation for us to continue providing exceptional service and maintaining the highest standards of care. We appreciate your trust in our clinic and look forward to serving you in the future. Best regards, Dee, Patient Relations Officer FIDELITY Dental Bali
Reply from the clinic
Hello Noer Cholifahh, Thank you very much for taking the time to leave a positive review of our dental clinic. This is a great motivation for us to continue providing exceptional service and maintaining the highest standards of care. We appreciate your trust in our clinic and look forward to serving you in the future. Best regards, Dee, Patient Relations Officer FIDELITY Dental Bali
Great experience for my teeth cleaning and polish. They have the latest equipment and highly skilled dentists. Really quite shocked how clean my teeth are now compared to other treatments over the years. Also pointed out some fillings and gave good advice which I will follow up with soon. Book with confidence
Reply from the clinic
Dear Mr. Rodney, Thank you so much for your lovely review. We’re glad that you’re happy with your results and that you felt confident in the care and advice provided. Looking forward to welcoming you back soon 🙏😊 Warm regards, Ayu Patient Relation Officer FIDELITY Dental Bali
Never replied to calls, for appointments you should provide your passports details or ID card or License and address, date of birth through WhatsApp chat, which they did not straight replied either. How is it possible for professionals with high class of everything- don't have proper reception?!!!!!
Reply from the clinic
Dear Madam Maria Irish, Thank you for taking the time to share your feedback. We apologize if you experienced delays in communication. At the time of your inquiry, our team was assisting patients in the clinic during a peak hour, which can occasionally limit our ability to respond to calls immediately. To clarify, the personal details requested are required to create and confirm an appointment in our system, in accordance with our booking procedure and applicable healthcare regulations. This process applies equally to all new patients and helps us prepare properly for a safe and efficient consultation. We always strive to maintain clear communication, professionalism, and transparency, and we regret that your experience did not meet your expectations. We appreciate your feedback and wish you the best going forward. Thank you for your understanding. Warm regards, Dee Patient Relation Officer FIDELITY Dental Bali
Very professional and all round great experience at Fidelity. I was visiting to get composite bonding done, and I also had an extraction and a scale and polish here and the all of the staff’s knowledge and professionalism was second to none. I communicated prior to booking the appointment via WhatsApp which made the experience much smoother as communication was very quick and the responses were…
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very helpful in helping me decide what to do with my teeth - they gave me many options to choose from and advised me the outcomes of all of these. They have also advised me on what to do months after my treatment which I thought was both very kind and helpful. I would highly recommend to anybody reading this who is considering coming to Bali for any dental treatments to visit Fidelity, as the clinic is very clean and tidy, staff are friendly and professional, so the whole experience is worth every penny in my opinion.
Reply from the clinic
Dear Mr. Roman Johnston, Thank you so much for taking the time to share such a detailed and wonderful review. We’re truly happy to hear that you had a great experience at Fidelity and that you felt well taken care of throughout your treatments, from composite bonding to extraction and scale & polish. Our team always strives to provide clear communication, thorough explanations, and personalized treatment options, so it means a lot to know that our WhatsApp communication and aftercare advice were helpful for you. We really appreciate your recommendation and kind words about our clinic, team, and environment. It was a pleasure having you with us, and we wish you the very best with your smile. We look forward to welcoming you again in the future. Warm regards, Dee Patient Relation Officer FIDELITY Dental Bali
Amazing experience, my dentist was very professional and the prices are very fair. Highly recommended to anyone traveling to Bali and needing some dental work
Reply from the clinic
Dear Ms. Benish, Thank you so much for the kind words. We’re happy you were pleased with the treatment and pricing. We hope to see you again 😊 Warm regards, Ayu Patient Relation Officer Fidelity Dental Bali
Dr. Ranny was amazing, and all the staff were incredibly helpful and kind. I felt well taken care of from start to finish. Thank you so much, guys — and the price was very reasonable too! 🫶 …
Reply from the clinic
Dear Mr. Efe, Thank you so much for your kind review and for sharing your experience with us 🙏 We’re truly happy to hear that you felt well taken care of. It was a pleasure having you at our clinic, and we look forward to seeing you again in the future 😉🙏🏻 Best wishes, Tasya Patient Relation Officer FIDELITY Dental Bali
Super professional and competent dentistry. From whatsapp booking process to pricing to experience onsite it was flawless. The in office whitening I got, the dentist had such a high level of attention to detail and wanted me to get the best result possible and the results were one of the best I've seen, and I've gotten this done all over the world. Thanks team fidelity dental!
Reply from the clinic
Dear Ms. Sanam, Thank you so much for your lovely review 😊 We're really happy to hear that everything went smoothly. We’re super happy you love the results too, especially since you’ve had this treatment done in many places. That means a lot to us. Thanks again for choosing Fidelity Dental. Hope to see you again next time 😁 Best wishes, Ayu Patient Relation Officer FIDELITY Dental Bali
Dear Mr. Arnel Salvador, Thank you for the review and the photo you shared. We’re glad to have provided a good experience. See you at your next visit. Warm regards, Dee Patient Relation Officer FIDELITY Dental Bali
Reply from the clinic
Dear Mr. Arnel Salvador, Thank you for the review and the photo you shared. We’re glad to have provided a good experience. See you at your next visit. Warm regards, Dee Patient Relation Officer FIDELITY Dental Bali
I had my teeth cleaned. It was done very professionally. I felt very well looked after by the team. I highly recommend this dental clinic. Everyone is very friendly and makes you feel like you're in good hands right from the start.
I suddenly started feeling pain after arriving in Bali. I wasn't in a position to enjoy my trip at all, so I contacted them the next morning and they treated me right away. The facilities are new, and the doctor's treatment was very thorough and prompt. The treatment cost was not much different from treatment covered by insurance in Japan, and the staff were kind. I didn't feel any pain during…
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my trip and it was an enjoyable experience. My companions can wait at the Starbucks across the street, so I recommend it. I'm truly grateful.
Reply from the clinic
Dear Mr. Hidetoshi Kimura, Thank you very much for your warm and thoughtful review. We are very pleased that we were able to respond promptly and that your subsequent trip was a little more comfortable. We value professional yet compassionate care, so your kind words are very encouraging to all of our staff. Once again, thank you for trusting us and recommending us. We hope your subsequent trip was smooth and enjoyable. Please feel free to contact us at any time if you need anything. Please take care of yourself and continue to enjoy a safe and wonderful trip. Warm regards, Dee Patient Relations Officer FIDELITY Dental Bali
Great experience. Had a wisdom tooth extracted today. Was very fast pain free service, all the nurses were very comforting. Communication on WhatsApp was very fast booking an appointment Recommend!
Reply from the clinic
Dear Ms. Jacinta Olsen, Thank you so much for your kind feedback. We're so pleased to hear that you had a great experience with your wisdom tooth extraction and that the procedure was fast and pain-free. It also means a lot to know that our team made you feel comfortable and well cared for, we’ll be sure to share your kind words with our nurses. We're also glad the appointment process via WhatsApp was smooth for you. Thank you again for the recommendation, we truly appreciate it and look forward to seeing you again if you need anything in the future. :) Warm regards, Dee Patient Relation Officer FIDELITY Dental Bali
Excellent service, top quality, speed, and professionalism. The staff were very friendly. Dr. Bayu Kandel impressed me with his skill and warmth. I am very grateful and happy with this service.
Reply from the clinic
Dear Ms. Priscila Cortez, Thank you so much for your kind comment! We are so happy to know you were satisfied with our service. Dr. Bayu Kandel and our entire team deeply appreciate your trust. We will be happy to serve you again whenever you need. Best regards, Dee Patient Relations Officer FIDELITY Dental Bali
I recently attended Fidelity clinic in Seminyak. The service was exceptional from the get go The team would message and address all my concerns on WhatsApp and provided a detailed quotation to my needs Dr Ranny and the team were amazing and made me feel welcomed and valued Besides the service, the work was completed in a professional manner and to high standards I was extremely impressed with…
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h the results and definitely will be attending again as well as referring all I know Thank you Dr Ranny and team
Reply from the clinic
Dear Ms. Elvira, Thank you so much for your lovely review. We’re really glad to hear you had a great experience with us. It means a lot to know that you felt supported and welcomed. Thank you for trusting us and for recommending us to others, it truly means the world 😊 We'll send your regards to Dr. Ranny. Looking forward to seeing you again when you're back to Bali 🙏 Warm regards, Ayu Patient Relation Officer FIDELITY Dental Bali
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