Patients
Reviews of FDC Dental Clinic Medan.
Medan, Indonesia. 153 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
3/10Baseline 3: no named dentists. Final 3.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
4/10Baseline 4: tourist support offered. Final 4.
What comes up well
- Comprehensive range of general and specialized dental treatments
- Uses high-quality materials including Porcelain
Points to weigh
- No official clinic website available for remote verification
- No individual dentist names listed on clinic overview
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 153 reviews
Very satisfying, the actions taken by the Dr were very good
Thank you for the super friendly and comfortable service. From the administration to the nurses and doctors, everyone was extremely friendly and kind. I'm very satisfied with the service.
The doctor and staff are friendly. The service is also satisfactory. The clinic is clean, tidy, and smells good.
The place is very comfortable, the doctor is friendly, the nurses are too, the admin sister explains things in great detail
Reply from the clinic
Hi, Sis. Thank you for your treatment at FDC Dental Clinic and for your review. 😊 We appreciate your trust in our clinic team. We hope FDC Dental Clinic can continue to provide the best service. Thank you and best wishes for success 🙏😊 #PureHappiness #KlinikDentalYaFDC
The service is good, the admin is friendly and the doctor is also very good, the nurse is also friendly, the service is really top, I like it😘😘💗 …
If you're not ready to use a digital system, it's better not to use the app. Don't mix manual and app systems. I booked at 2:00 PM, then the admin contacted me and said the schedule hadn't been updated, so I had to reschedule manually (via the admin). They claimed to accommodate conditions at the clinic. The app should be the solution, and the schedule in the app should be a real-time reference.…
Read the rest of this review
If it hasn't been updated, it's likely the admin was negligent or the app system needs improvement. Management, please check this situation. If you continue to mix manual and app systems, complaints could increase, and your rating could drop. Is this only happening in Medan?
Reply from the clinic
Hi, we apologize for any inconvenience you've experienced with our service and communication. If you prefer, please contact Halo FDC via WhatsApp at 08-1111-00-9999 so we can follow up. We have escalated your feedback to the relevant team and will use it as a basis for future service improvements. Thank you for your feedback 🙏
The service was very friendly. The doctor explained dental care very clearly and easily. The welcome upon arrival was also very kind and friendly.
The place is nice and fragrant, the doctor is friendly, the other workers are also friendly, the only downside is, why do I always get charged 50 thousand rupiah when I make a reservation? The reservation fee and the treatment fee are different, why is that?
Reply from the clinic
Hi, Sis. Thank you for your treatment at FDC Dental Clinic and for your review. 😊 We appreciate your trust in the service provided by our clinic team. For your information, there will be a minimum deposit of IDR 50,000 for reservations. This deposit is not an additional fee, but rather funds that can be used directly during your treatment at the clinic. 😊 Upon arrival, the total cost will be automatically deducted from the deposit, so you only need to pay the remaining balance. 😊 We hope FDC Dental Clinic continues to provide the best service. Thank you and best wishes for success. 🙏😊 #PureHappiness #KlinikDentalYaFDC
The doctor was friendly and kind. The place was comfortable and clean, and my teeth were cleaner too.
Want the same for your own teeth? Send a photo and we will come back with a written quote from FDC Dental Clinic Medan.
Ask on WhatsApp