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FDC Dental Clinic Medan

Medan, Indonesia

4.8 out of 5, from 153 aggregated reviews

Medan branch of Indonesia's largest dental chain in central Medan, with full-scope general, cosmetic, ortho, and implant dentistry.

  • 153 Patient reviews aggregated
  • 18 Photographs of the practice

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The practice

Photographs of the clinic.

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Patients

What patients wrote about this clinic.

153 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

4.8

out of 5, from 153 reviews

5 145
4 2
3 1
2 0
1 5
Puput Nasution via Google 5.0 out of 5
The place is comfortable, the service is good and the doctor is very humble.
Reply from the clinic

Hi Puput Nasution. Thank you for your treatment at FDC Dental Clinic and for your review. 😊 We appreciate your trust in our clinic team. We hope FDC Dental Clinic can continue to provide the best service. Thank you and best wishes for success πŸ™πŸ˜Š #PureHappiness #KlinikDentalYaFDC

Bunga Agustia via Google 5.0 out of 5
The service is good, friendly. The place is really comfortable, nice. The doctor is very kind and friendly, all his explanations are detailed.
Priskila Tobing via Google 1.0 out of 5
A very bad experience. I was forced to cancel because there was no clear confirmation from FDC Medan that there was an emergency. I arrived 15 minutes before my appointment time and was not informed. The Front Desk, a.n. Ms. Mulia, was also uninformative. Although she frequently opened the computer to inform customers and was at the front door near me, she did not inform me. The refund service was…
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slow, even though if the customer was late, our money would be forfeited (unfair). She made many excuses and arguments with minimal apologies and confirmation/complementary measures.

Reply from the clinic

Hi, we apologize for any inconvenience you experienced with our service and communication. We have escalated your feedback to the relevant team and are using it as a basis for future service improvements. Thank you for your feedback πŸ™

Omar Althaf via Google 5.0 out of 5
Oh my God... great service. The doctor is also friendlyπŸ‘ …
Rebecca Rinda Christanti Sinurat via Google 5.0 out of 5
The receptionist was very welcoming and friendly. The doctor was friendly and very informative. The atmosphere was also very comfortable πŸ₯° …
yana rahmadani via Google 5.0 out of 5
The service was excellent and friendly, the doctor explained things in detail and was easy to understand, the place smelled clean and was comfortable. Absolutely the best.
Reply from the clinic

Hi Yana Rahmadani. Thank you for your treatment at FDC Dental Clinic and for your review. 😊 We appreciate your trust in our clinic team. We hope FDC Dental Clinic can continue to provide the best service. Thank you and best wishes for success πŸ™πŸ˜Š #PureHappiness #KlinikDentalYaFDC

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At a glance

FDC Dental Clinic Medan in brief.

Clinic
FDC Dental Clinic Medan
Location
Blok A 17, Komplek Ruko, Jl. Komp. Medan Bisnis Center Jl. S. Parman, Medan, Indonesia
Patient rating
4.8 out of 5, from 153 aggregated reviews
Listed as
A listed clinic, not a featured partner. How we check.
Listing checked
27 April 2026

About

What this clinic actually does.

FDC Dental Clinic Medan is the Medan branch of FDC Dental Clinic, one of Indonesia's largest national dental chains. The clinic is located in central Medan, the capital city of North Sumatra and the largest city on the island of Sumatra. Medan is one of Indonesia's most populous urban centers, with a long-standing reputation as a regional commercial hub, a steady mix of universities, business districts, and cultural landmarks, and a position as a key gateway to the wider North Sumatra region. A clinic in central Medan benefits from accessibility for both local Medan residents and visitors arriving from across North Sumatra and from further afield.

FDC operates a national network of dental clinics across Indonesia, with branches in greater Jakarta, Bandung, Surabaya, Sidoarjo, Malang, Semarang, Yogyakarta, Bali, and Medan, among other cities. The chain has built its reputation on a combination of consistent visual branding, modern clinic interiors, standardized clinical protocols, and extended daily operating hours that make it possible for patients to book appointments well outside traditional office hours. The Medan branch reflects this approach, with full-day operations from morning through late evening, typically seven days a week, and a reception and clinical workflow that mirrors other FDC branches around the country.

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The clinical scope at FDC Dental Clinic Medan is broad, in line with the chain's positioning as a one-stop dental destination for everyday and more complex needs. Routine and preventive care includes comprehensive examinations, professional scaling and polishing, fluoride applications, and oral health education. Restorative dentistry covers tooth-colored composite fillings, ceramic inlays and onlays, ceramic and porcelain-fused-to-metal crowns, and conventional bridges. Endodontic treatment, including conventional and retreatment root canal therapy, is provided on site, with cases that require additional complexity managed by experienced practitioners using rotary endodontic systems and standard imaging.

Cosmetic dentistry is an important part of FDC's service mix and a common reason patients choose the chain for their treatment. Services typically include in-office and at-home professional whitening, composite veneers, porcelain veneers for full smile design cases, ceramic crowns for visible front teeth, and conservative composite bonding for minor chips, gaps, and shape corrections. The brand emphasizes consistent, predictable cosmetic outcomes and patient education through digital photographs and intraoral imaging during consultations.

Orthodontic care is another mainstay of the chain. Patients can typically choose between conventional metal and ceramic braces and clear aligner therapy, with the orthodontic team selecting the most appropriate approach based on the complexity of the case, the patient's preferences, and the expected duration of treatment. Pediatric dentistry is also offered, with appointments oriented around making first dental visits a positive experience for children.

For more advanced cases, the branch handles oral surgery and dental implant treatment, including single tooth replacement, multiple tooth replacement, and where appropriate larger implant cases planned over multiple visits in line with healing protocols. Diagnostic imaging on site typically includes intraoral periapical radiographs and panoramic imaging, with cone beam computed tomography used directly or through a partner imaging facility for implant planning. Tooth replacement options also include traditional fixed and removable prostheses, ranging from conventional crowns and bridges to partial and complete dentures, providing a range of solutions across different price points and clinical needs.

Hygiene and infection control follow standardized protocols across the FDC network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. Modern dental units, digital radiography, intraoral cameras, and current restorative materials are part of the standard equipment package across branches, which helps the chain deliver a uniform clinical experience regardless of which city or which branch a patient visits.

For international and out-of-town patients researching dental care in Medan, FDC Dental Clinic Medan offers the practical advantages of a recognizable national brand, predictable service standards, online booking, and extended operating hours. The Medan area is well served by ride-share infrastructure, with shopping centers, hotels, and corporate offices clustered in the central districts, making it convenient for patients combining dental treatment with business or leisure travel. While the branch primarily serves an Indonesian patient base, English-language communication is generally available given the chain's national positioning.

For patients seeking a modern, full-scope dental clinic in central Medan with the reliability of a large national network behind it, the FDC branch is one of the more visible and accessible options in the city.

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