Patients
Reviews of Family Dent Phuket.
Phuket, Thailand. 213 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Family Dent Phuket is a Russian-founded dental tourism clinic in Phuket with a well-credentialed Thai team led by Dr. Kat (Chulalongkorn). It excels for Russian-speaking tourists with dedicated coordinators and tour packages, but three independent price complaints and Mon-Fri-only hours limit its appeal for broader dental tourism.
Authenticity
7/10Genuine review mix: ~43 five-star, 1 four-star, 1 three-star, 3 one-star. One duplicate pair (Geta Novac) is a data artifact from double-ingestion of same Google review, not solicited manipulation. No deductions applied.
Treatment quality
6/10One documented treatment injury: crown installation caused removal of opposing tooth enamel resulting in permanent sensitivity (3-star review). -1 deduction. Otherwise strong outcomes across cleaning, extraction, restoration, and braces repair stories.
Cleanliness
8/10Multiple reviews cite 'beautiful clinic', 'clean', 'modern equipment', '3D scanning', 'portable equipment'. No negative cleanliness mentions. Strong signal from varied reviewers.
Team
8/104 named dentists with verifiable credentials: Dr. Kat (Chulalongkorn DDS 2010, implant cert, ortho cert, IAO member), Dr. Praewa (Mahidol University), Dr. Jib (Manila + Thai license), Dr. Pureen (Chiang Mai 2024). Strong credentialed team.
Price value
4/103 independent reviewers cite overpricing: 15,000 baht plate removal (market rate 3,000), 6,000 baht extraction, 9,000 baht CT scan, undisclosed 750 baht consultation fee. Consistent price-transparency complaints across unrelated reviewers.
Tourist suitability
6/10Phuket location ideal for tourists. Russian-language is primary niche with dedicated coordinator. English secondary but confirmed. Dental tourism packages include hotel and transfers. Mon-Fri 9-17 only limits tourist access. Russian expat/tourist niche dominates.
What comes up well
- Dr. Kat: Chulalongkorn DDS, IAO member, implant and ortho certifications
- Dr. Praewa trained at Mahidol University, Thailand's top dental school
- Dedicated Russian-speaking coordinator; dental tourism packages with hotel and transfers
- Strong emergency responsiveness: same-day appointments, braces repair refused elsewhere
Points to weigh
- 3 independent reviewers cite significant overpricing vs. comparable Phuket clinics
- Undisclosed 750 baht consultation fee reported without advance notice
- Mon-Fri 9am-5pm only: limited hours for tourists on flexible schedules
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 213 reviews
I had a tooth filled today. The dentist was very kind and lovely. It didn't hurt at all. He had a very gentle touch. If anyone wants to get it done, I highly recommend this place. The price is very reasonable. I'm very satisfied. ☺️
Reply from the clinic
Thank you so much for your lovely review! We're delighted to hear that your visit was comfortable and pain-free. Our doctors always aim to provide gentle and caring treatment, and it’s wonderful to know you were happy with the experience and pricing. We truly appreciate your recommendation! 😊 …
An excellent dental clinic, unlike many in Phuket. High-quality service, professional approach, reasonable prices, and friendly staff! I had a cavity treated and a crown placed – everything was top-notch! I'd especially like to highlight the attentiveness and meticulousness of the doctors, which is very important in dental care.
Reply from the clinic
Thank you for such a detailed and thoughtful review! We’re truly happy to hear that you were satisfied with both the treatment and the overall experience at our clinic. Attention to detail and a professional, caring approach are core values for us, so your words mean a lot. We appreciate your trust and are always here to help you maintain a healthy smile!
Very big professionals work in this clinic Consultation, treatment, environment and service as a whole deserve not only 5 stars, but 100 I had a cleaning, everything was painless I had a filling done, it was also painless, I didn't even have anesthesia and the teeth with the filling look like my own, you'd never guess that there is a filling there A deep bow to the professionals in their field ❤️
Reply from the clinic
Thank you from the bottom of our hearts for such a warm and generous review! It’s incredibly rewarding to hear that your experience was painless and comfortable, and that the results look and feel natural. We’re truly proud of our team and grateful for your kind words — they mean the world to us. Wishing you continued dental health and happiness! ❤️
Thank you very much, you solved my problem in one visit! The doctors speak Russian.
Reply from the clinic
Thank you so much for your feedback! We're glad we could help resolve your issue in just one visit. It’s great to hear that you felt comfortable with our Russian-speaking staff — and we’d especially like to highlight that a professional interpreter was available to assist throughout the appointment. Clear communication is key, and we’re happy to provide that support!
Everything is great! A new crown was installed 💪🏼 …
Reply from the clinic
Thank you for your feedback! We're glad to hear everything went great and you're happy with your new crown 💪🏼 Wishing you a strong and healthy smile! …
I'm so glad this clinic was recommended to me! It's very comfortable, with Russian-speaking support and a very personalized approach. I had a difficult situation and the guys found the best option for me. They didn't push anything extra.
Reply from the clinic
Thank you so much for your kind and thoughtful review! We're truly happy to hear that you felt supported and comfortable throughout your visit. Every patient’s situation is unique, and we always aim to find the most suitable solution without unnecessary treatments. We're glad you were recommended to us — and we’re here whenever you need us!
I had a cleaning done at this clinic. They didn’t deny me anesthesia. The procedure itself lasted about twenty minutes, based on my impressions. Plus, the TV on the ceiling during the procedure helped me deal with anxiety. Additionally, I had a consultation with a doctor who discouraged me from getting veneers and suggested more gentle methods to improve my smile. Will be back here for more…
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treatments 🙏♥️
Reply from the clinic
Thank you so much for sharing your experience in such detail! We're glad the cleaning went smoothly and that small touches like the ceiling TV helped you feel more at ease. It's great to hear that our doctor took the time to offer you honest and conservative advice — we always aim for what's best for your long-term dental health.
A very good clinic! Competent doctors who know their business. Everything is clean and sterile, as expected in a reputable medical facility. I recommend this clinic to anyone with dental problems or regular appointments.
Reply from the clinic
Thank you for such a thoughtful and kind review! We’re happy to know that you felt confident in the care you received and appreciated our cleanliness and professionalism. Your recommendation truly means a lot to us. Whether it’s for treatment or routine check-ups — we’re always here to help!
The doctor and staff were very nice and welcomed us very well.
Reply from the clinic
Thank you so much for your kind words! We're very happy to hear that you felt warmly welcomed by our doctor and staff. Your support truly means a lot to us!
This was my first time here and I received a full professional consultation from Dmitry Gromov! Dentist Film is very attentive and caring, and she saved my tooth. I will recommend this clinic.
Reply from the clinic
Thank you so much for your kind review! We're delighted to hear that your first visit left such a positive impression. Dr. Dmitry Gromik and Dr. Film are both truly dedicated professionals, and it’s wonderful to know their care and attention made you feel confident and comfortable. Saving a tooth is always a great victory — and we’re so glad we could help! Thank you for recommending us 🙏
We had implants installed two months before the trip. While in Phuket, we felt like we were starting to get some inflammation. We made an appointment at the clinic as recommended for a CT scan and consultation. We arrived, everything was clean, and the best part was that they spoke familiar Russian! We had an x-ray and received a consultation from Dmitry, and everything went well! Thank you so…
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much!
Reply from the clinic
Thank you for taking the time to share your experience! We're so glad we could help ease your concerns during your stay in Phuket. It’s great to hear that you felt comfortable in our clean and welcoming environment — and that having staff who speak your language made the visit easier. Wishing you continued recovery and good health!
I had a filling put in, and it felt like I was practically asleep. There was no pain at all. The injection was the first time in my life that I didn't feel it ) I recommend it to everyone! Super!!
Reply from the clinic
Thank you for the enthusiastic review! We're thrilled to hear that your experience was so comfortable — almost falling asleep at the dentist is probably the best compliment we could get 😊 We're especially glad the anesthesia was gentle and pain-free. Thank you for recommending us! …
I had my teeth cleaned and attachments removed at the clinic after wearing eiliners, I am very happy with the result, everything was done beautifully and carefully, no pain, thank you) I will only go here 👍 …
Reply from the clinic
Thank you so much for your kind feedback! We're happy to hear that both the cleaning and removal of attachments were smooth and comfortable for you. It’s wonderful to know you're pleased with the results!
Thank you very much for your professional approach. We plan to continue our cooperation.
Reply from the clinic
Thank you very much for your kind feedback! We're happy to hear that you appreciated the professional approach. We look forward to supporting you with any future dental care needs!
Removal, cleaning, treatment, implants - the whole family is happy! Excellent service, modern equipment, reasonable prices! 👍👍👍 …
Reply from the clinic
Thank you for your wonderful review! Your trust and kind words truly mean a lot!
I had a tooth extracted, an implant placed, and a crown installed. Everything went quickly and painlessly. I was also pleased with the individual attention to each client. The quality of service was excellent. I highly recommend this clinic!
Excellent service. The doctor is very cute. I highly recommend it. The clinic is very clean.
Reply from the clinic
Thank you so much for your lovely feedback! We're delighted to hear that you had a great experience and felt well cared for. Cleanliness and kindness are our top priorities — we truly appreciate your recommendation!
A good clinic, clean and new rooms with modern equipment
Reply from the clinic
Thank you for your review! We’re glad you noticed the cleanliness and modern equipment — we believe a comfortable and up-to-date environment is essential for quality care. Your feedback is greatly appreciated!
Today I had my teeth scaled. I'm covered by social security. The doctor at the clinic was painless and the atmosphere was friendly. I highly recommend it.
Reply from the clinic
Thank you so much for your kind words! We're happy to hear that your scaling treatment was gentle and that you felt comfortable during your visit. It's great that you could use your social security benefits here as well. We truly appreciate your recommendation! 😊 …
Excellent, modern dentistry. They did a thorough, thorough cleaning, and no pain. They also replaced my retainer. I was also pleased with the ceiling-mounted TV—it was very comfortable to watch while lying in the chair.
Reply from the clinic
Thank you so much for your detailed and positive feedback! We’re glad to hear the cleaning and retainer replacement were done comfortably and with care. And yes — we love that the ceiling TV helps our patients relax during treatment! It’s great to know you enjoyed the experience. Looking forward to seeing you again! 😊 …
The staff was wonderful, the procedure was very comfortable, they provided translation services, they were very responsive, and it was very clean and beautiful inside ❤️
Reply from the clinic
Thank you for your kind and heartfelt review! We're so glad you felt comfortable and well cared for during your visit. It’s important to us that language is never a barrier, and we’re happy the translation support was helpful. Your words truly mean a lot to our team!
Sterile. It's nice to see the service. The process is quick and there are no misunderstandings, as the Russian-speaking consultant explains everything clearly. Thank you for the positive experience.
Reply from the clinic
Thank you very much for your thoughtful review! We're happy to hear that you felt confident in our clean and well-organized environment. Clear communication is a top priority for us, and we're glad the Russian-speaking consultant helped make everything smooth and easy. We truly appreciate your kind words!
I don't quite understand how they price the work. The price is constantly changing, and it's way too high. Also, I didn't understand why, when I needed a wisdom tooth removed, they quoted 3,500 baht, which already seemed high to me, but then it increased to 5,000 baht for some reason I couldn't understand! I ended up getting it removed at another clinic for 1,200 baht. The treatment prices are…
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also way too high.
Dr. Film was very gentle and gave excellent advice. He's a specialist, a truly high-quality doctor.
Reply from the clinic
Thank you so much for your kind words! We're delighted to hear that Dr. Film’s gentle touch and professional advice made a great impression. Her specialized training and dedication truly reflect in her work. We're grateful for your trust and support! 😊 …
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