Patients
Reviews of Family Dent Phuket.
Phuket, Thailand. 213 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Family Dent Phuket is a Russian-founded dental tourism clinic in Phuket with a well-credentialed Thai team led by Dr. Kat (Chulalongkorn). It excels for Russian-speaking tourists with dedicated coordinators and tour packages, but three independent price complaints and Mon-Fri-only hours limit its appeal for broader dental tourism.
Authenticity
7/10Genuine review mix: ~43 five-star, 1 four-star, 1 three-star, 3 one-star. One duplicate pair (Geta Novac) is a data artifact from double-ingestion of same Google review, not solicited manipulation. No deductions applied.
Treatment quality
6/10One documented treatment injury: crown installation caused removal of opposing tooth enamel resulting in permanent sensitivity (3-star review). -1 deduction. Otherwise strong outcomes across cleaning, extraction, restoration, and braces repair stories.
Cleanliness
8/10Multiple reviews cite 'beautiful clinic', 'clean', 'modern equipment', '3D scanning', 'portable equipment'. No negative cleanliness mentions. Strong signal from varied reviewers.
Team
8/104 named dentists with verifiable credentials: Dr. Kat (Chulalongkorn DDS 2010, implant cert, ortho cert, IAO member), Dr. Praewa (Mahidol University), Dr. Jib (Manila + Thai license), Dr. Pureen (Chiang Mai 2024). Strong credentialed team.
Price value
4/103 independent reviewers cite overpricing: 15,000 baht plate removal (market rate 3,000), 6,000 baht extraction, 9,000 baht CT scan, undisclosed 750 baht consultation fee. Consistent price-transparency complaints across unrelated reviewers.
Tourist suitability
6/10Phuket location ideal for tourists. Russian-language is primary niche with dedicated coordinator. English secondary but confirmed. Dental tourism packages include hotel and transfers. Mon-Fri 9-17 only limits tourist access. Russian expat/tourist niche dominates.
What comes up well
- Dr. Kat: Chulalongkorn DDS, IAO member, implant and ortho certifications
- Dr. Praewa trained at Mahidol University, Thailand's top dental school
- Dedicated Russian-speaking coordinator; dental tourism packages with hotel and transfers
- Strong emergency responsiveness: same-day appointments, braces repair refused elsewhere
Points to weigh
- 3 independent reviewers cite significant overpricing vs. comparable Phuket clinics
- Undisclosed 750 baht consultation fee reported without advance notice
- Mon-Fri 9am-5pm only: limited hours for tourists on flexible schedules
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 213 reviews
The best dental service of my life with Drs and the team was amazing, a true perfectionist, taking meticulous care of my teeth and the results was instant .The technology they use is state-of-the-art, making the entire experience even better. Highly recommend! Yours happy customer Tau
Reply from the clinic
Thank you so much, Tau, for your incredible review! We're absolutely thrilled to hear that your experience with our team was the best you've ever had. Your kind words about the care, attention to detail, and advanced technology mean a lot to us. We’re truly grateful for your trust — and so happy to have you as our patient! 😊 …
Today I came to get a tooth filled. The doctor and everyone provided excellent service.
Reply from the clinic
Thank you so much for your kind feedback! We’re glad to hear that you had a positive experience with both the treatment and our team’s service. Your support means a lot to us — we’re always here to take care of your smile! 😊 …
The perfect clinic! I highly recommend it! They helped me achieve my final results after treatment in Dubai, and thanks to this clinic, I have the perfect smile of my dreams!!!
Reply from the clinic
Thank you so much for your amazing review! We're truly honored to have been part of your journey and to help you achieve the smile of your dreams. Finishing treatment after your experience abroad and seeing such a great result makes us very happy. Thank you for your trust and recommendation — it means the world to us! 🌟😊 …
I cannot recommend Dr. Gromik Dental International Clinic highly enough! From the moment I walked in, I was greeted by a friendly and professional team that made me feel completely at ease. Dr. Gromik is truly a master of his craft—his attention to detail, gentle approach, and thorough explanations made the entire experience stress-free and even enjoyable. The clinic is state-of-the-art,…
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, impeccably clean, and equipped with the latest technology, ensuring that every procedure is done to the highest standard. Whether it was routine cleaning, fillings, or more complex dental work, I always felt I was in expert hands. If you’re looking for top-notch dental care combined with exceptional service, this is the place to go. Thank you, Dr. Gromik and team, for giving me a smile I’m proud of!
Reply from the clinic
Thank you for your wonderful review! We’re delighted that you felt at ease and appreciated Dr. Gromik’s expertise, our professional team, and state-of-the-art clinic. Your trust and satisfaction mean the world to us. We’re so happy to have helped you achieve a smile you’re proud of—thank you for choosing us!
I recently had treatment at a dental clinic and was very pleased. The dentist, Dr. Fim, was a true professional, and all procedures were performed using state-of-the-art equipment. I especially liked the scanner, which created an accurate 3D model of my jaw in just 2 minutes. This made it easy for the dentist to plan treatment. The Russian-speaking consultants were helpful at every step, answering…
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g my questions. I also had a professional teeth cleaning—very comfortable and painless. The clinic has excellent conditions: clean, tidy, and all the instruments were in sealed bags. I recommend it to everyone.
Reply from the clinic
Thank you for your wonderful feedback! We’re delighted to hear that you were satisfied with your treatment and appreciated Dr. Film’s professionalism and our modern equipment. It’s great to know the 3D scanner and detailed planning process added to your positive experience. We’re also glad our Russian-speaking consultants were able to assist you at every step and that your teeth cleaning was comfortable and painless. Maintaining a clean, organized, and welcoming environment is a priority for us. Your recommendation means a lot, and we’re always here if you need anything in the future!
I used this clinic's services and was very satisfied. They offered a personalized and professional approach, prepared all my insurance documents, and their prices were lower than many other hospitals. Overall, I was very satisfied and highly recommend them!
Reply from the clinic
Thank you for your feedback! We’re glad to hear that you were satisfied with the professional and personalized approach at our clinic. It’s great to know that we could assist you with preparing documents for your insurance and that you found our prices competitive. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future!
Probably the best Dental service I had in my life. Dr Film is a perfectionist , really took a lot of care to achieve perfect results. The technology they use is also very current.
Reply from the clinic
Thank you for your wonderful feedback! We’re thrilled to hear that you consider our service one of the best you’ve ever had. Dr. Film’s dedication to perfection and our use of advanced technology are key to ensuring exceptional results. We truly appreciate your kind words and are always here if you need anything!
I recently visited this clinic. Everything is cozy and comfortable there. My jaw was scanned in two minutes. This makes me and my other clients very happy.
Reply from the clinic
Thank you for your feedback! We’re glad to hear that you found our clinic cozy and comfortable. It’s great to know that the quick 2-minute jaw scanning added to your positive experience. We’re always here to provide efficient and high-quality care. If you need anything in the future, don’t hesitate to reach out!
I visited Dr. Gromik Family Dent a couple of days ago. I had a professional dental cleaning and was very impressed with the specialists' approach to their clients. I was pleasantly surprised by the professionalism and quality. All the equipment is new, and the conditions are comfortable. I recommend them.
Reply from the clinic
Thank you for sharing your experience! We’re thrilled to hear that you were impressed with the professionalism and quality of care during your teeth cleaning procedure. It’s wonderful to know that our modern equipment and comfortable environment made a positive impression. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future!
I highly recommend this clinic. I had caries treatment and I can say the level is excellent, the equipment is new and high-quality.
Reply from the clinic
Thank you for your kind words! We’re delighted that you were satisfied with your cavity treatment and appreciated the high standard of care and modern equipment. Your recommendation means a lot to us, and we’re always here to assist you if needed!
An excellent clinic in Phuket. Everything is clean, the staff is friendly, and the specialists are qualified. It's very important that they don't push their services or rip you off. They're …
Reply from the clinic
Thank you for your wonderful feedback! We’re glad to hear that you had a positive experience with our friendly team and skilled specialists. It’s especially rewarding to know that you appreciated our honest approach and commitment to … More
Dr. Dmitry is a fantastic specialist and person! The clinic is fantastic, newly renovated, everything is new, clean, and perfect. There's a TV above each patient chair, so you can watch YouTube or a TV show—I've only seen this in Dubai… Thank you so much, I'm a regular now—that's 100% guaranteed!
Reply from the clinic
Thank you for such a wonderful review! We’re delighted to hear that our clinic’s atmosphere and amenities left a positive impression. It’s great to know that the ceiling TVs added to your comfort during the visit. Your kind words mean a lot … More
The doctor is very pleasant, polite, and, most importantly, a highly qualified specialist! Everything is perfectly sterile, clean, and top-notch! Special thanks to the doctor 😍 …
Reply from the clinic
Thank you for your kind feedback! We’re thrilled to hear that you had a positive experience with the doctor and appreciated the high level of care and cleanliness at our clinic. Maintaining a sterile and welcoming environment is very … More
Excellent specialists. They helped me. I recommend them to everyone.
Reply from the clinic
Thank you for your kind words! We’re happy we could assist you, and it means a lot that you’d recommend us to others. If there’s anything else you need, don’t hesitate to reach out!
A very beautiful, cozy dental clinic right on Chalong Circle! Polite staff and affordable prices—an ideal place for Russian residents! Wishing the company prosperity!
Reply from the clinic
Thank you for your wonderful feedback! We’re delighted that you enjoyed the cozy atmosphere, friendly staff, and reasonable prices at our clinic. Your kind words and good wishes mean a lot to us. If you ever need anything, we’ll be happy to assist you!
Thank you for the prompt diagnosis and high-quality treatment. You truly care about your patients!
Reply from the clinic
Thank you for your kind words! We’re glad to hear that you were satisfied with the prompt diagnosis and quality treatment. Providing attentive care to our patients is our top priority, and your feedback means a lot to us. If you need anything in the future, we’re always here to help!
I want to express my gratitude for the high-quality service and professionalism I experienced at your clinic. In particular, I want to highlight the comprehensive dental cleaning procedure …
Reply from the clinic
Thank you for your thoughtful feedback! We’re delighted to hear that you had such a positive experience with Dr. Jack and that the comprehensive cleaning went smoothly and painlessly. Our team takes pride in creating a welcoming atmosphere … More
Friendly atmosphere, clean and bright clinic, highly qualified staff and perfect results😍What else do you need to be happy? Thank you!😇🙏 Special thanks to Dr. Jack🙏 …
Reply from the clinic
Thank you for your kind words! We’re thrilled that you enjoyed the friendly atmosphere, cleanliness, and expertise of our team. It’s wonderful to hear that you’re happy with the results! We’ll be sure to pass along your special thanks to Dr. Jack. If you ever need anything, we’re always here to help.
I stumbled across this clinic's ad on a Telegram group. I was drawn to the fact that they have Russian-speaking specialists, which is very convenient for communication! On my first visit, I had a professional cleaning, and during the …
Reply from the clinic
Thank you for your kind feedback! We’re glad that you found us and that the language support made communication easier for you. It’s great to hear that your professional cleaning went well and that you were satisfied with the personalized … More
Thank you for the 5-star rating! We’re thrilled that you had a positive experience at our clinic. If you ever need anything, we’re always here to help!
Reply from the clinic
Thank you for the 5-star rating! We’re thrilled that you had a positive experience at our clinic. If you ever need anything, we’re always here to help!
Thank you so much, guys. Everything is absolutely top-notch! I really missed this kind of service and ease of communication with the doctors. You're amazing! I recommend you to everyone.
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