Patients
Reviews of Family Dent Phuket.
Phuket, Thailand. 213 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Family Dent Phuket is a Russian-founded dental tourism clinic in Phuket with a well-credentialed Thai team led by Dr. Kat (Chulalongkorn). It excels for Russian-speaking tourists with dedicated coordinators and tour packages, but three independent price complaints and Mon-Fri-only hours limit its appeal for broader dental tourism.
Authenticity
7/10Genuine review mix: ~43 five-star, 1 four-star, 1 three-star, 3 one-star. One duplicate pair (Geta Novac) is a data artifact from double-ingestion of same Google review, not solicited manipulation. No deductions applied.
Treatment quality
6/10One documented treatment injury: crown installation caused removal of opposing tooth enamel resulting in permanent sensitivity (3-star review). -1 deduction. Otherwise strong outcomes across cleaning, extraction, restoration, and braces repair stories.
Cleanliness
8/10Multiple reviews cite 'beautiful clinic', 'clean', 'modern equipment', '3D scanning', 'portable equipment'. No negative cleanliness mentions. Strong signal from varied reviewers.
Team
8/104 named dentists with verifiable credentials: Dr. Kat (Chulalongkorn DDS 2010, implant cert, ortho cert, IAO member), Dr. Praewa (Mahidol University), Dr. Jib (Manila + Thai license), Dr. Pureen (Chiang Mai 2024). Strong credentialed team.
Price value
4/103 independent reviewers cite overpricing: 15,000 baht plate removal (market rate 3,000), 6,000 baht extraction, 9,000 baht CT scan, undisclosed 750 baht consultation fee. Consistent price-transparency complaints across unrelated reviewers.
Tourist suitability
6/10Phuket location ideal for tourists. Russian-language is primary niche with dedicated coordinator. English secondary but confirmed. Dental tourism packages include hotel and transfers. Mon-Fri 9-17 only limits tourist access. Russian expat/tourist niche dominates.
What comes up well
- Dr. Kat: Chulalongkorn DDS, IAO member, implant and ortho certifications
- Dr. Praewa trained at Mahidol University, Thailand's top dental school
- Dedicated Russian-speaking coordinator; dental tourism packages with hotel and transfers
- Strong emergency responsiveness: same-day appointments, braces repair refused elsewhere
Points to weigh
- 3 independent reviewers cite significant overpricing vs. comparable Phuket clinics
- Undisclosed 750 baht consultation fee reported without advance notice
- Mon-Fri 9am-5pm only: limited hours for tourists on flexible schedules
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 213 reviews
After cleaning my teeth, Dr. Fa suggested tools and products to maintain oral hygiene. As soon as I arrived in my homeland of Kazakhstan, I started using it, and I still use it, excellent quality of work, everything is good! I recommend it!
Reply from the clinic
Thank you for your kind feedback! We’re delighted to hear that Dr. Fa’s recommendations for oral hygiene products have been helpful and that you’re still using them with great results. It’s wonderful to know you’re happy with the quality of our work. Your recommendation means a lot to us, and we’re always here if you need anything!
I recently visited a dental clinic in Mueang Phuket District and was pleasantly surprised by the level of service. All the doctors are Thai, which gives me confidence in their qualifications. The specialists are very attentive and responsive. I would like to point out that Russian-speaking consultants, such as Dr. Film and Dr. Fa, do everything possible to facilitate communication and ensure the…
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quality of services. I was especially pleased with the televisions mounted on the ceiling – they really distract from the noise of the dental instruments. The clinic's equipment is modern, including a CT scan, allowing for accurate diagnosis. I had a professional cleaning and veneers installed. All instruments were delivered in sealed bags, indicating a high level of sterility. Overall, I can confidently recommend this clinic to anyone seeking high-quality dental services in Phuket! I recently visited a dental clinic in Mueang Phuket District and was genuinely impressed by the level of service. The doctors are Thai, which adds to my confidence in their qualifications. The staff, including Russian consultants like Dr. Film and Dr. Fa, are incredibly helpful in managing communication and ensuring service quality. One of the highlights was the ceiling-mounted TVs, which really help distract from the sounds of dental instruments. The clinic is equipped with the most modern technology, including CT scans, allowing for precise diagnosis of any issues. I had a professional teeth cleaning and got veneers installed. I was also reassured by the fact that all instruments were presented in sealed packages, reflecting a high standard of sterilization. In conclusion, I can confidently recommend this clinic to anyone seeking quality dental services in Phuket!
I recently visited this dental clinic and was very pleased! All the specialists speak Russian and are very friendly; they helped me understand all my questions and provided high-quality translations. The clinic uses modern technology: they have a CT scanner, which significantly speeds up the diagnostic process. Also, a jaw scan only takes about 2 minutes—incredibly convenient! I had a professional…
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l dental cleaning, and I was very pleased with the service. All the instruments were sealed, which speaks to the high level of cleaning and patient care. 👍
I had a dental cleaning! Everything was great! I loved it! Thank you! I'll come back for more treatment later.
Reply from the clinic
Thank you for your feedback! We’re glad to hear that you were happy with your hygiene cleaning and that everything went well. We look forward to seeing you again for your treatment. If you have any questions or need assistance in the meantime, feel free to reach out!
I visited the dentist for a teeth cleaning and a tooth extraction. Everything was done well, I was very pleased. Great service, great Thai doctor, and I didn't even feel the tooth extraction. I'll be back. I recommend them to others!
Reply from the clinic
Thank you for your kind feedback! We’re thrilled to hear that you were happy with the quality of your teeth cleaning and tooth extraction. It’s great to know that our Thai doctor made the procedure painless and that you appreciated our service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
I visited the dental clinic and was very pleased! Only Thai doctors work here, and Russian consultants and hostesses are very helpful in communication and control the quality of service. I especially liked the ceiling TV, which distracts from the sound of the drill. The clinic uses the most modern equipment, including CT. I recommend the jaw scanning services, which take only 2 minutes, and…
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professional teeth cleaning. All instruments are always provided in sealed bags, which creates a sense of safety. They also install veneers and sell professional oral care products.
After visiting the clinic I have only positive emotions. The atmosphere is pleasant. Meet at the reception. The clinic is modern - there is a TV on the chair, which distracts from the procedure. The clinic has everything necessary for diagnosis, treatment and surgery. I brought my child (11 years old), who was delighted. And I know that he will not be afraid, as I was afraid before. The doctors at…
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this clinic are sincere. They tell you in great detail and give recommendations. The main thing is that it is understandable and accessible even to a child!
Reply from the clinic
Thank you for your wonderful feedback! We’re so glad to hear that your visit left you with such positive emotions and that our welcoming atmosphere and modern facilities made a difference. It’s especially rewarding to know that your child had a great experience and felt comfortable during the visit. Our team strives to create a relaxing environment for patients of all ages, and we’re delighted that our detailed explanations and recommendations were helpful and easy to understand. If you need anything in the future, we’re always here to assist you and your family!
Very good dentistry 👍 Both dental treatment and implantation were performed at a high level, with excellent Russian-speaking doctors. I'm very glad that Phuket now has such a clinic and that you don't have to travel far for dental treatment. I recommend it 🔥
I really like the clinic. My child has dentophobia, but here she wasn't afraid
Reply from the clinic
Thank you for your kind words! We’re so glad to hear that your child felt comfortable during their visit. Helping patients overcome dental fears is very important to us, and it’s wonderful to know we could create a positive experience. If you need anything in the future, we’re always here to assist!
It was quick and I not feel the pain, revomend 100 %
Reply from the clinic
Thank you for your feedback! We’re delighted to hear that your treatment was quick and painless. Your 100% recommendation means a lot to us! If you ever need anything, we’re always here to help.
The service is top notch! The teeth cleaning was excellent!!
I urgently needed dental care while on vacation, so I went to this clinic, and they provided prompt and high-quality care. I'm very afraid of doctors, but here everything is so gentle, and the TV on the ceiling is very distracting.
Reply from the clinic
Thank you for your kind feedback! We’re glad we could assist you quickly and provide the care you needed during your holiday. It’s great to hear that our gentle approach made you feel more at ease and that the ceiling TV helped keep you distracted. If you ever need anything in the future, we’ll be happy to assist you!
It's a rip-off. The consultation costs 1,000 baht, but it only takes 1 minute. They just tell you the price list. Cleaning one channel costs 10,000 baht.
Reply from the clinic
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We always make sure to inform our patients in advance that the consultation is a paid service, along with the fee amount and service prices. The consultation covers the specialist’s time to assess individual needs and provide personalized recommendations. If you have any further questions or concerns, please don’t hesitate to reach out to us directly.
Very good service! Everything is very clean and high quality. I definitely recommend it
Reply from the clinic
Thank you for your kind words! We’re delighted to hear that you were satisfied with our service and appreciated the cleanliness and quality of care. Your recommendation means a lot to us. If you need anything in the future, we’ll be happy to assist you!
I recently visited the dental clinic and was very pleased! The specialists speak Russian, which is very convenient. Dr. Fim and Dr. Fa are true professionals. They made everything as comfortable and painless as possible.
Reply from the clinic
Thank you for your wonderful feedback! We’re delighted to hear that you had a positive and comfortable experience with us. It’s great to know that Dr. Film's and Dr. Fa’s professionalism made your visit smooth and painless. We strive to make every patient feel at ease, and we're glad that the language support was helpful for you. If you need anything in the future, we’ll be happy to assist you!
I came to this dental clinic to get veneers installed. They did everything quickly, they have new equipment, the offices are pleasant, the staff is responsive, I will recommend the clinic to my friends!
Reply from the clinic
Thank you for your kind review! We’re happy to hear that you had a great experience getting your veneer treatment. It’s wonderful that our modern equipment, comfortable environment, and responsive team made a positive impression on you. Your recommendation means a lot to us, and if you or your friends ever need anything, we’ll be glad to help!
Good day!! I'm very happy with the service at this dental clinic. I don't speak Thai, but the consultants and hostess helped me with translation, so everything was perfect. The doctors are Thai, they took before and after photos, and I was honestly surprised by the results. All instruments are washable, they opened them from sealed bags in front of me, the equipment is brand new, everything is…
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clean and beautiful. The clinic offers a wide range of procedures, including scanning, cleaning, and veneers, at a very reasonable price. Thank you to the doctors and consultants for such a warm welcome.
Reply from the clinic
We truly appreciate you taking the time to share such kind feedback! It’s wonderful to hear that our team could assist with translation and make your visit stress-free. We’re also glad that our doctors’ professionalism, modern equipment, and clean environment met your expectations. Your satisfaction with both the results and the variety of services we offer means a lot to us. Thank you for your kind words, and if you need anything in the future, we’ll be happy to assist you!
I spent a long time searching for a clinic in Phuket. I came with my family for the holidays, and my son developed a toothache. We didn't know what to do. All the other clinics in the city were either very expensive or had outdated equipment. We stumbled upon this wonderful clinic on maps, where they even had Russian-speaking hostesses. It had a beautiful, modern renovation and expensive…
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equipment. The prices were also pleasing.
Reply from the clinic
Thank you for taking the time to share your experience! We’re happy that we could assist your family during your holiday and that you were satisfied with our clinic’s facilities and pricing. We understand how stressful it can be when a dental issue arises unexpectedly, especially while traveling, so we're glad we could provide the care your son needed. If you ever find yourselves in Phuket again, feel free to reach out if you need any assistance.
Excellent dentistry. I really liked the new equipment, there is a TV, computer tomography. I really liked it 5 out of 5 come!!!!
A very good dental clinic, the clinic also has the most modern equipment, with which the staff serves their clients faster. There is also a TV on the ceiling, which is reflected in the air, thus making you feel comfortable.
Reply from the clinic
Thank you for your positive feedback! We’re glad to hear that you appreciated the modern equipment and efficient service at our clinic. Creating a comfortable experience for our patients is a priority, and we're happy that small details like the ceiling TV helped make your visit more enjoyable. We’re always here to help whenever needed!
High level of service, which I did not expect, new equipment and friendly staff, the best clinic I have visited in my 68 years
Reply from the clinic
Thank you for your wonderful review! We are thrilled to hear that you were pleasantly surprised by the level of service at our clinic and that our modern equipment and friendly team left a positive impression on you. It’s an honor to be considered the best clinic you've visited over the years. We’re here to provide excellent care whenever you need us!
Everything went quickly, the doctors were very careful and delicate.
Reply from the clinic
Thank you for your feedback! We’re glad to hear that your visit went smoothly and that our doctors' careful and gentle approach made you feel comfortable. Providing efficient and attentive care is always our goal. If you ever need anything, we’re here to help!
Excellent clinic, friendly staff, everything is well cleaned and looks as bright as my teeth after the appointment, thanks to the dentist.
Reply from the clinic
Thank you for your kind words! We’re delighted that you enjoyed your visit and that our friendly team and clean environment made a positive impression. It’s great to hear that you’re happy with the results of your treatment! If you ever need anything, don’t hesitate to reach out.
I don't recommend this clinic! Not professional services if you need cleaning teeth.
Reply from the clinic
Thank you for your feedback. We're sorry to hear that your experience with our cleaning service did not meet your expectations. Providing high-quality care is very important to us, and we take your comments seriously. To help us investigate this further, please contact us directly and let us know your name and the date of your visit. This will allow us to understand what happened and find a way to make things right. Your input helps us improve, and we would appreciate the opportunity to address your concerns.
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