Patients
Reviews of Family Dent Phuket.
Phuket, Thailand. 213 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Family Dent Phuket is a Russian-founded dental tourism clinic in Phuket with a well-credentialed Thai team led by Dr. Kat (Chulalongkorn). It excels for Russian-speaking tourists with dedicated coordinators and tour packages, but three independent price complaints and Mon-Fri-only hours limit its appeal for broader dental tourism.
Authenticity
7/10Genuine review mix: ~43 five-star, 1 four-star, 1 three-star, 3 one-star. One duplicate pair (Geta Novac) is a data artifact from double-ingestion of same Google review, not solicited manipulation. No deductions applied.
Treatment quality
6/10One documented treatment injury: crown installation caused removal of opposing tooth enamel resulting in permanent sensitivity (3-star review). -1 deduction. Otherwise strong outcomes across cleaning, extraction, restoration, and braces repair stories.
Cleanliness
8/10Multiple reviews cite 'beautiful clinic', 'clean', 'modern equipment', '3D scanning', 'portable equipment'. No negative cleanliness mentions. Strong signal from varied reviewers.
Team
8/104 named dentists with verifiable credentials: Dr. Kat (Chulalongkorn DDS 2010, implant cert, ortho cert, IAO member), Dr. Praewa (Mahidol University), Dr. Jib (Manila + Thai license), Dr. Pureen (Chiang Mai 2024). Strong credentialed team.
Price value
4/103 independent reviewers cite overpricing: 15,000 baht plate removal (market rate 3,000), 6,000 baht extraction, 9,000 baht CT scan, undisclosed 750 baht consultation fee. Consistent price-transparency complaints across unrelated reviewers.
Tourist suitability
6/10Phuket location ideal for tourists. Russian-language is primary niche with dedicated coordinator. English secondary but confirmed. Dental tourism packages include hotel and transfers. Mon-Fri 9-17 only limits tourist access. Russian expat/tourist niche dominates.
What comes up well
- Dr. Kat: Chulalongkorn DDS, IAO member, implant and ortho certifications
- Dr. Praewa trained at Mahidol University, Thailand's top dental school
- Dedicated Russian-speaking coordinator; dental tourism packages with hotel and transfers
- Strong emergency responsiveness: same-day appointments, braces repair refused elsewhere
Points to weigh
- 3 independent reviewers cite significant overpricing vs. comparable Phuket clinics
- Undisclosed 750 baht consultation fee reported without advance notice
- Mon-Fri 9am-5pm only: limited hours for tourists on flexible schedules
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 213 reviews
I'd like to share my impressions of a professional teeth cleaning at a dental clinic in Phuket. I was pleasantly surprised by the Russian-speaking staff – they explained everything in clear language, answered my questions, and explained each step of the procedure in detail. The atmosphere in the clinic is calm and friendly, and I immediately felt comfortable. The cleaning was thorough and…
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d painless, and the results were immediately noticeable – my teeth are significantly cleaner and brighter, plaque is gone, and the feeling of freshness lasts for a long time. I was especially impressed by the attentive attention to detail and the concern for patient comfort. I definitely recommend this clinic to anyone living or vacationing in Phuket – it offers high-quality, professional service, and is also extremely clear and convenient for Russian-speaking clients.
I really liked it here, attentive staff, Russian-speaking girl accompanied me at all stages, useful consultation. The doctor cured caries, I didn't notice it at all, super comfortable 🥰🥰🥰 …
Very happy with the visit! They did the treatment and professional cleaning - everything was painless and neat. The clinic has a Russian-speaking assistant, so communication was comfortable and understandable. A separate plus is the very convenient location right on the Chalong ring road. I recommend it!
They did a very gentle and soft cleaning for the children! I am very pleased. They spoke politely. They treated the children gently.
I spent a long time deciding which clinic to go to for dental treatment. A neighbor recommended this clinic. I wrote to them, and they immediately found a convenient time for me, even on a weekend, which is very rare. They carefully did two teeth, and everything was as comfortable as possible. 🙏🏻 I also wanted to say a huge thank you to Alina for her assistance. She's very pleasant and nice.…
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She was there for me throughout the entire treatment, which made me feel even more at ease! Thank you so much! I'm now your patient. Thanks for the discount 😘 P.S. My teeth were done perfectly.
Very good dentist, a 10 Very good dentist, 100% A very good dentist, 100%
I liked it, fast and professional, there is a Russian-speaking employee...
Loved the cleaning here — really thorough and not painful at all. The staff was also very polite and nice. Highly recommend 🙏 …
I found the clinic on Instagram. I had artistic restoration of four teeth with Dr. Kat and was absolutely delighted. It was extremely comfortable, the doctor was very attentive, and explained everything in detail before starting the treatment. The result exceeded all my expectations; my teeth look natural, beautiful, and neat. A huge thank you to Dr. Kat and a special thanks to the Russian…
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ian coordinator who translated everything 🙏🏻
I liked everything. This isn't my first time here. I'll recommend them to my friends :)
Thank you) for the wonderful prompt reception) you are our saviors!
The clinic is super! 🙂 I like everything! I come more than once 🥰💙 …
Great clinic with friendly and smiling staff. The equipment is top-notch, and everything is very modern. Good experience and will definitely come back for future treatments
Many thanks to the clinic for the service provided🙏🏽 nice administrators and of course the dentists themselves🌸 found a window for the nearest time to help me with the problem, thanks again! …
I want to thank everyone who works at the clinic and helps me feel more comfortable in the dentist's chair 🤣🙏🏼 The dentist is very attentive and meticulous. He explained everything in detail, and the treatment was quick and painless. I can feel the professionalism and care for the patient. Thank you so much 🙏🏼 …
Jewelry restoration of teeth! Doctor Film is a super specialist, thank you very much ❤️
Thank you.... actually this is my 2nd time to come here.... So good and the Doctor pretty 🤗 …
We had my teeth treated for really bad condition, what can I say! Everything went perfectly, as always! I'm grateful and highly recommend! If you're in pain, this is the place to go! Quality guaranteed, the staff is top-notch, thank you again.
Reply from the clinic
Thank you for your kind feedback! We’re thrilled that your experience with our clinic left such a positive impression. It’s great to know that communication was smooth and the language support made your visit easy. We appreciate your recommendation and are always here to assist you if you need anything in the future!
Excellent clinic, professionals in their field, they put two crowns on implants, gave a full consultation on all my teeth, thank you
I went to the clinic for implant placement and dental treatment and was very pleased with the results. The implant procedure was quick and painless, thanks to the doctor's professionalism and the attentive attitude of the entire staff. I also had several fillings placed—everything was done carefully and efficiently, and my teeth look natural and don't bother me. I'd especially like to highlight…
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t the cleanliness of the clinic, the modern equipment, and the friendly attitude of the staff. The doctor explained everything thoroughly and gave aftercare recommendations, so I felt in good hands. Thank you to the entire team for the excellent work!
I visited this clinic and was absolutely delighted with the quality of the procedure! Cleanliness, friendly staff, high-quality service, professional doctors, a pleasant atmosphere and interior! 🙏🏻🤍 …
I'd like to share my impressions of my visit to the dental clinic. I was pleased with both the quality of service and the professionalism of the staff. The doctor listened carefully to my concerns, performed an examination, and explained every step of the treatment in detail. The clinic has a pleasant atmosphere, is clean, and comfortable. I'd also like to highlight the politeness of the…
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receptionists and the short wait time. The Russian-speaking consultants were very experienced and pleasant. The Thai doctors did a high-quality job and the procedure was painless.
I contacted the clinic with an urgent issue involving severe pain. I wrote to them on Instagram. They responded quickly, greeted me warmly, diagnosed me, and treated me. I was so pleased that I later had the rest of my teeth treated, which included a slew of minor defects that had developed while living in Thailand. 😄 I can definitely recommend this dental clinic. It's the best on the island. I…
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haven't received such service, attention, personalized attention, and quality work, even in Russia. 👍🏻 I was very pleased with the price/quality ratio. 💯
I found this clinic based on a friend's recommendation; they highly recommended it. I needed to have a cavity treated and had a cleaning. Everything went great, I loved it. The Russian coordinators are incredibly helpful. No translators are needed, everything is clear and simple. They also respond to WhatsApp messages in Russian, which is convenient! I plan to continue treatment with aligners. I…
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I recommend them to everyone!
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