Patients
Reviews of Enact Dental Clinic - KL Gateway Mall.
Kuala Lumpur, Malaysia. 60 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 60 reviews
“Well, I honestly didn’t expect much because I live nearby, and whenever I pass by, it always looks empty from the outside — no customers at all. But I was wrong! They’re actually doing very well with appointments, so customers don’t have to wait outside. Laila, the receptionist, gave me a very good first impression. I can tell she really works with her heart 🫶. The doctor provided a very…
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ry professional scaling service. They didn’t push any additional treatments, just gave me helpful advice about my dental condition. The cost is slightly higher compared to other places, but with the location and the quality of service, I’d say it’s worth the money. Will come back!
Reply from the clinic
Thank you so much for taking the time to share your experience with us! We’re very happy to hear that you had a great experience with Dr. Kung and our Enact Dental team. We’re glad your visit exceeded your expectations and that you felt comfortable during your visit. Thank you for your trust! It is our pleasure to serve you. We look forward to welcoming you back again soon!
Did my scaling today at the clinic 🦷✨ The place? 10/10 — super clean and neat. Customer service? Another 10/10 — everyone was so polite and professional. Dr. Kung and his assistant were incredibly efficient too! During the consultation, they started with a quick general check-up and asked a few follow-up questions before explaining my teeth condition clearly. And honestly… this was the first…
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rst time ever I didn’t feel any pain or like I was drowning in my own saliva 😂👏🏼 Overall, everything was smooth and well done. Totally recommend this clinic — great job team! 💪🏼
Reply from the clinic
Thank you so much for your wonderful review Mr Affan! We’re thrilled to hear that you had such a smooth and comfortable experience during your scaling appointment. Our team, including Dr. Kung and his assistant, truly appreciates your kind words about their efficiency and professionalism. We always aim to provide clear explanations, gentle care, and a clean, welcoming environment, so it means a lot to know we delivered that for you. We look forward to seeing you again! 🦷✨
Very satisfied with my appointment. Arranged super quick, on time, and great service. Thanks, will come back whenever needed.
Reply from the clinic
Dear Maroussia, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
The staff is really great and polite, the dentist was very kind and professional. Best place 👍 …
Reply from the clinic
Thank you so much for your kind words Mr Mathis! We're thrilled to hear that you had a positive experience with our team and that our dentist made a great impression. We truly appreciate your feedback and look forward to welcoming you back for your next visit. 😊 …
Thank you so much, Dr. Yvonne and Nurse Ain, for the special treatment yesterday 11am session! I went in for a scaling session and truly felt pampered by both of them. They were incredibly detailed in their work—so much so that I kept wondering when it would finally end! The entire process took almost an hour, starting with a thorough teeth screening. The doctor carefully explained the condition…
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n of each tooth, making sure I understood everything. They even did an X-ray, which was displayed on a monitor above me, allowing me to see everything clearly. Only after that did they begin the actual treatment. I was absolutely stunned by the level of care and attention I received. My RM250 was worth every penny! Kudos to this clinic—don’t hesitate, guys. Book your appointment now; you won’t regret it!
Reply from the clinic
Thank you so much for your wonderful review! We’re so glad to hear that Dr. Yvonne and our Nurse Ain made your experience so comfortable during your visit. Your feedback means a lot to us, and we’re happy to know the treatment was worth it! We look forward to welcoming you back for your next visit! ^^
I was so lucky to find this clinic and doctor that I found very professional and gentle. I am a big traveler and I tried many dentist around the world and I have to say if I would live in KL I would definitely go there. Why can’t we find dentist like this anywhere in the world!
Reply from the clinic
Thank you so much for your kind words Ms Patricia! We're thrilled to hear that you had a good experience with us also with your dentist Dr Kung. It’s truly an honor to be considered one of the best in your travels! We’d be more than happy to have you as a patient anytime you’re in KL. Safe travels, and we hope to see you again soon! ^^
I recently visited Enact Dental for a root canal, and I could not be happier with the care I received. Dr. Kung was incredibly gentle and made what could have been a stressful procedure so much easier. He took the time to explain every step of the process, ensuring I felt informed and comfortable throughout. The staffs as well as Laila, the receptionist, was amazing—always friendly and helpful…
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l with reminders and scheduling. The whole team is kind, professional, and truly cares about their patients. Highly recommend!
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that your experience with Dr. Kung and our team at Enact Dental was such a positive one. Our goal is always to make our patients feel comfortable and well-informed, and it’s wonderful to know that we achieved that for you. We’ll be sure to pass along your compliments to Dr. Kung and the entire team! Thank you for recommending us, and we look forward to caring for you in the future!
Its very professional clinic and very clean but its pricey
Reply from the clinic
Thank you for your kind feedback and for the 5 stars! We're delighted to hear that you found our clinic professional and clean. We strive to provide the best care possible and appreciate your understanding regarding our pricing. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!
A very good dental place you can find in KL near UM area. They made the consultation worth RM50, and teach you a lot about oral health. Definitely my go to dental clinic after this.
Reply from the clinic
Thank you so much for your wonderful feedback Mr Imran! We’re thrilled to hear that you had a positive experience with us and found the consultation valuable. It’s our goal to provide great care and help our patients learn more about their oral health. We’re looking forward to seeing you again for your future visits! Take care!
Excellent service! The dentist was professional, thorough, and made me feel completely at ease throughout the visit. The staff was friendly, and the clinic was clean and well-organized. I appreciated the clear explanations about my treatment options and the care taken to ensure my comfort. Highly recommend!
Reply from the clinic
Dear Rachel, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
I had my first scaling and filling done at Enact Dental and it was a smooth experience. The dentist explained everything clearly. The scaling was thorough, and the filling was done quickly and without any discomfort. The clinic was clean, and the staff was very welcoming. I’m very happy with the results and would highly recommend this clinic ☺️
Reply from the clinic
Dear Hyacinth, Thank you for the 5-star review. We are happy that our team was able to deliver a good experience for you. Have a great day!
I recently visited Enact Dental for the first time and had a wonderful experience. The clinic has a warm and welcoming ambiance, and the staff were incredibly friendly and helpful. Dr. Yvonne Low was fantastic—she made me feel comfortable throughout the consultation and cleaning. She took the time to check in and ensure I was okay every step of the way. I’m so grateful for their excellent service.…
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I highly recommend Enact Dental - KL Gateway Mall to anyone looking for a great dental experience!
Reply from the clinic
Dear Michael, This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience and it is our pleasure to serve you. Take care and have a great day!
The dentist is very patience to explain my teeth and gum conditions and give proper advice on how to take extra steps to prevent future gum diseases. Went for a dental cleaning service, overall is good and at least I can feel holes between my teeth, probably due to too much food residue before this treatment. Recommended dental clinic.
Reply from the clinic
Dear Shinn, Thank you so much for your kind review! We are so happy to hear that you had a great experience with us during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Looking forward to seeing you again! Take care.
Is a very nice and comfortable dentist clinic and Dr.Yvonne is a very nice , well explaination and really such a good doctor that treatment my teeth . No pain at all , thank you very much Dr.Yvonne .
Reply from the clinic
Dear Christine, This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience and it is our pleasure to serve you. Take care and have a great day!
Went for a check up and clean. It was my first time to go there. They were very thorough with the dentist taking time to sit with me and check all my history and lifestyle including if I bite my nails 😅. The actual inspection was very thorough and checking the depth of my gums which not really had before. After that everything was explained and a really good experience. Pricing was very…
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competitive I also had rays done and have a follow up appointment. They even WA your x-rays so you have a record. For anyone living or working near KL Gateway these guys are well worth a visit.
Reply from the clinic
Dear Mr Martin, Thank you so much for your kind review! We are so happy to hear that you had a great experience with Enact Dental during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Looking forward to seeing you again! Take care^-^
No wonder 5 stars. It's my 2nd time here for scaling and polishing. Dr Kung is the best, patient , provides expert knowledge and he has a way to make the procedure painless and smooth. The staff is kind too. This is the best dental overall experience.
Reply from the clinic
Thank you for your kind review! We are so happy to hear that you had a great experience with Enact Dental and Dr Kung during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you again. Take care and looking forward to seeing you again! ^-^
Came for dental cleaning after been told by my workmate for a good dental clinic at KL. I've been lated for about 20 minutes from appointment and staff waiting for me very patiently. And for the dentist was delivering good services and surprisingly painless and killed my anxiety for dental cleaning and informed about tooth healthy and treatment. Will be come back again for my next treatment.
Reply from the clinic
Thanks you so much for your kind review Mr Agus! We're delighted that you had a wonderful experience with Enact Dental team during your visit. Our team takes pride in delivering top-notch dental care to our patients. We appreciate your choosing us and we look forward to seeing you again! Take care and see you soon! :)
My 1st experience having scalling treatment here & suprisely its doesn't hurt anything.Doctor are so nice as well the nurse are so good.will be my fav dental clinic 💓 Will recommend to my friend also
Reply from the clinic
Thanks a bunch for your kind review! We're thrilled that you had such a great time with Enact Dental during your visit. We really appreciate you choosing us, and we can't wait to see you again! Take care and see you soon! :)
the dentist was nice. he did a nice job and the price was available. tq
Reply from the clinic
Dear Nor Fatihah, Thank you for the 5-star review. We are happy that our team was able to deliver a good experience for you. Have a great day!
This is an excellent dental clinic in every respect. Dr. Kung, who performed my treatment, has excellent skills and a great personality. I have been to several dental clinics in Japan, but I feel this one is by far the best. The staff are kind, the clinic is clean, and the facilities are well-equipped, so I never feel anxious. Dr. Kung suggested the best possible treatment options, and I am very…
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grateful that I was able to have such a satisfying visit despite the language barrier.
Reply from the clinic
Response from the owner Edited a year agoThank you for your kind review! We are so happy to hear that you had a great experience with Enact Dental and Dr Kung during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Take care and looking forward to seeing you again! ^-^
I came across Enact Dental by chance as it’s very close to where I’m staying and it’s easily accessible to me. Everything went smoothly starting from setting an appointment, consultation & treatment. To begin with, i really like the ambience from the front desk/lounge area. The Doc who treated me (Dr Leong and his assistant) were very professional and kind. They made the treatment felt easy and…
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I was comfortable throughout the processes (scaling & express whitening). He explained my teeth/gum condition very well. Last time I went to see a dentist was like centuries ago 😂 , and I didn’t recalled given such detailed explanation. I really appreciate it. Overall my teeth condition feels better after the treatment so far, and with all the recommendations I felt encouraged to take better care of my dental health. I would highly recommend this clinic to anyone living near Kerinchi/ Bangsar or wherever u staying 👍🏻 The price is reasonable too 👌🏻 With this excellent service, I wish this clinic will continue to prosper & grow.
Reply from the clinic
Thank you for your kind review Ms. Marni 🥰! We are so happy to hear that you had a great experience with Enact Dental during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Take care and looking forward to seeing you again! ^-^ …
What a nice dental to go to! Super nice dentist, with nice staffs. Knowledgeable, transparent, and assuring as well. The dental area also looks very nice and clean. Had a scaling appointment, got consultation and the dentist advised me what’s going on with my bleeding gum issue. The scaling treatment was done really thorough, i was really impressed. Thanks to the Dr and staffs for the good work.…
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rk. Looking forward for the next appointment! 😊
Reply from the clinic
Thank you for your kind review Mr Aiman! We are so happy to hear that you had a great experience with Enact Dental during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Take care and looking forward to seeing you again! ^-^
So far.. it good!! Love it how they give us a consultation before start.. then, they explain in details one by one regarding your teeth condition and what treatment should be done... will come again!! TQ for all the staff who doing my treatment for today on 1/7/24 - Anis
Reply from the clinic
Thank you for your kind review Ms Anis! We are so happy to hear that you had a great experience with Enact Dental during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Take care and looking forward to seeing you again! ^-^
Honestly from me, very satisfying.. I will recommend it to family members and friends. Doctor and all staff are very friendly. Next treatment will be here hehe
Reply from the clinic
Thank you for your review Ms. Auni! We are so happy to hear that you were satisfied with Enact Dental during your visit! We pride ourselves on providing our patients with the best dental care. Thank you for giving us the opportunity to serve you. ^-^
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