Patients
Reviews of Enact Dental Clinic - KL Gateway Mall.
Kuala Lumpur, Malaysia. 60 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 60 reviews
Had a wonderful experience during my visit to this clinic for scaling last Sunday. Dr Kung was very patient in explaining my teeth condition and how this scaling procedure work. And we had a small session on how to take care of the teeth, brushing method and flossing. Definitely would recommend this place to my friends ✌🏻. …
Reply from the clinic
Thank you for your kind review and recommendation! We are so happy to hear that you had a great experience with Dr Kung during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Looking forward to seeing you again! ^-^
Had an awesome experience with this clinic. Meticious, keen and have lots of empathy. Had some 101 regarding cleaning, brushing and causes of decay. Appreciate the superb service.
Reply from the clinic
Thank you for your kind review! We are so happy to hear that you had a great experience with Enact Dental during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Looking forward to seeing you again! ^-^
Went there yesterday. Amazing clinic with nice, experienced doctor! Probably gonna be my favourite and go to clinic since I live nearby 😂🥰 …
Reply from the clinic
Thank you for your kind review Ms Noora 😊 . Thank you so much for your kind review! We are happy to hear that you are satisfied with our dental service treatment. We do look forward to seeing you for your future dental check up ^-^ …
I recently visited Enact Dental Clinic and I’m truly satisfied with my experience there. The staff was warm & friendly and the dentist was gentle and very thorough. The dentist who treated me was very detailed and knowledgeable, and took time to explain everything, it’s like attending a 101 dentistry course 😁, which I find it very helpful and truly appreciate her time doing that. She also…
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walks me through the whole process as she was treating me, so I know what she was doing and what to anticipate. Overall, it was a really pleasant experience and I would highly recommended Enact Dental Clinic.
Reply from the clinic
Thank you for the review Ms Chan. Do let us know if anything crops up in the future and we will assist you again. 😊 …
The doctor and her assistant both are very good in their professionalism and also very kind and polite. I really satisfied with their service, consultancy, and also good caring. The charges also reasonable. Thank you so much ENACT Dental. Surely will recommend to my friends. 🙏👍🤝 …
Reply from the clinic
Thank you so much for your kind review Mr Thilaq! We are happy to hear that you are satisfied with our dental service treatment. Looking forward to see you again in the near future! ^-^
It was our first time there, my 3 year old and I. Love how big and spacious the waiting area is. Laila was at the reception, very friendly and helpful. We were then greeted by Dr Kung! He was very gentle with my son, and even he had a good time at the dentist. As for me, I really like how Dr Kung did not make me feel bad about my habits or how bad my dental hygiene was. Encountered quite a…
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number of Dr that does that. Throughout my scaling procedure, Dr Kung was very thorough and gentle, making it a pleasant overall experience. And the fact that it is AIA panel, is a bonus for me! Will defintely be back!
Reply from the clinic
Thank you for your kind words and review Ms Cynthia. We are so happy to hear that you have a good experience with Dr Kung and Enact! So glad to have met such friendly patients like you and Jotham! Thank you for giving us a chance to serve you and see you again in the near future! ^-^
Visited this clinic twice for check up and for cleaning, Dr Jason and Dr Yvonne both were very polite, explain and do everything carefully, thanks to them! The device is great, administrator reminds about the appointment and reply timely
Reply from the clinic
Thank you for your kind review Ms Daria! We are so happy to hear that you had a great experience with Dr Yvonne and Dr Justin during your visit! We are proud to provide our patients with the best dental care. Thank you for giving us a chance to serve you. Looking forward to seeing you again! ^-^
Great experience with Dr. Kung. I’d rate his service 5 stars without a doubt. Super kind, informative and always check if you’re feeling okay during the procedures. I did both scaling and wisdom tooth surgery with him and both went perfectly well. Rating 4 stars for overall as there’s a little hiccup with the receptionist staff on booking the session and wisdom tooth surgery is quite costly.…
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. Anyhow, I definitely will recommend Enact Dental to anyone looking for any dental services !
Reply from the clinic
Thank you for your kind review Ms Sonya. We are happy to hear that you have a good experience with Dr Kung! And we are apologies for the inconvenience caused by our booking session. We truly appreciate your feedback to enable us to take corrective action and improve our services. Hope we can serve you again for dental care in the near future, thank you and take care ^-^
Had a scaling and cleaning treatment today. Dr. Kung did a great job and he is very smooth while handling the patient. Staff is also very kind and friendly Highly recommended
Reply from the clinic
Thank you for your kind review Mr Gulec 😊 . We are so happy to hear that you had a great experience with Dr Kung in Enact Dental during your visit! We are proud to provide our patients with the best dental care. Looking forward to seeing you again! ^-^ …
Excellent dental clinic! The dentist which is her name is Yvonne is very professional and expert in dental services! I would recommend this dental clinic to my coworkers and friends for sure! 100/100 😄😄😄 …
Reply from the clinic
Thank you for your kind review Mr Mariano 😊 . We are so happy to hear that you had a great experience with Dr Yvonne in Enact Dental during your visit! We are proud to provide our patients with the best dental care. Looking forward to seeing you again! ^-^ …
The doctor was gentle, professional, and made sure I was comfortable throughout the session. What I appreciated most was how clearly the doctor explained everything during and after the treatment. The explanations were easy to understand, and I felt well-informed about my dental condition. Overall, I’m very satisfied with the service and would highly recommend this clinic ✨
I had a really good experience at Enact Dental. Booking was easy through WhatsApp and the receptionist at the clinic she was friendly and polite and she communicated on time to remind me of my upcoming schedule. I was attended by Dr Koh, and honestly I really appreciated how she took the time to explain what was going on with my teeth and gums. I’ve had bleeding gums on and off for years, even…
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n with normal brushing. I had already gone to 4–5 different dentists over the past few years and while they did cleaning, the bleeding issue never really stopped. Dr Koh explained clearly why it was happening and what needed to be done. After the treatment, I waited about 2 weeks before writing this review because I wanted to see if it actually worked. To my surprise, the bleeding stopped within a week and hasn’t come back since. My gums look much healthier now and there’s no more bleeding or bad smell. Really thankful to Dr Koh and the Enact Dental team. I’m glad I finally found a clinic that actually solved the problem. Would definitely recommend.
Reply from the clinic
Thank you so much for taking the time to share such a detailed review of your experience at Enact Dental Mr Adarsh Kumar. We’re delighted to hear that your journey with us, from booking to treatment, was a positive one. We’re glad that Dr. Koh was able to help resolve your dental concern. It’s wonderful to know your gum health has improved and the issue has been resolved. Thank you for your trust! We look forward to seeing you again in the future. Take care!
“Well, I honestly didn’t expect much because I live nearby, and whenever I pass by, it always looks empty from the outside — no customers at all. But I was wrong! They’re actually doing very well with appointments, so customers don’t have …
Reply from the clinic
Thank you so much for taking the time to share your experience with us! We’re very happy to hear that you had a great experience with Dr. Kung and our Enact Dental team. We’re glad your visit exceeded your expectations and that you felt comfortable during your visit. Thank you for your trust! It is our pleasure to serve you. We look forward to welcoming you back again soon!
I’ve never met such an amazing dentist before. He was very professional and patiently explained everything about my teeth in a clear and reassuring way. I felt comfortable and well taken care of throughout the visit. 👍🏻 Highly recommended!
Reply from the clinic
Thank you for your wonderful review Mr Fredmun! We’re thrilled to hear that you felt comfortable and well cared for during your visit, and that our dentist was able to explain everything clearly to help you understand your dental care. Your recommendation means a lot to us, and we look forward to taking care of your dental health again.
The clinic was clean and comfortable, The doctor and staff were friendly and professional, The result of my scaling and filling were very satisfying. Highly recommend this clinic
Reply from the clinic
Thank you for your kind review! We’re happy to hear that you were satisfied with our friendly and professional care. We’re also glad that you were pleased with the results of your scaling and filling. Thank you for your recommendation, and we look forward to seeing you again. 😊 …
Best scaling service and doctor's consultation with detail explanation on teeth condition and tooth care. 5/5
Reply from the clinic
Thank you for your wonderful feedback Ms Suehaily! We’re glad to hear that you were satisfied with the scaling service and the detailed consultation provided. Your 5/5 rating means a lot to us, and we look forward to taking care of your dental health again! 😊 …
I visited this clinic because my gold filling had fallen out, and I was pleasantly surprised by how spacious and clean the treatment area was. Dr. Kung Soon Heng treated me, and he was genuinely kind and professional. He carefully explained each step of the procedure as it progressed, which made me feel very comfortable and reassured throughout the treatment. The pricing was very reasonable as…
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as well. This was my first dental treatment experience in Malaysia, and I was extremely satisfied. I would definitely recommend this clinic to others.
Reply from the clinic
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you were happy with our clinic environment, Dr. Kung as your dentist, and our team during your visit. We’re glad the treatment and … More
Great experience at Enact Dental KL Gateway. The staff were friendly, the dentist was gentle and professional, and the clinic felt calm and comfortable. Highly recommended
Reply from the clinic
Thank you so much for your kind review Ms Nordiyana! We’re delighted to hear that you had a great experience with Dr Kung and Enact Dental! Our team always strives to provide gentle, professional care in a calm and comfortable environment. Your recommendation truly means a lot to us, and we look forward to welcoming you again in the future!
I love the service! I had my teeth scaling done here, and the doctor provided very detailed explanations for each step of the procedure. I’m extremely satisfied with the entire experience and would highly recommend this service
Reply from the clinic
Thank you for your great review! We are delighted to hear that you loved the service provided by Dr Koh and our team, and that you felt well-informed during your treatment. We truly appreciate your recommendation and look forward to seeing you again. Take care! 😊 …
Everyone were nice and the treatment also done properly. Will visit again in the future.
Reply from the clinic
Thank you for your kind review! We’re happy to hear you had a good experience with Dr Koh and our team also with the treatment. We look forward to seeing you again in the future, take care! 😊 …
The place is really nice and clean, and the staff makes me feel welcome. The doctor who attended to me was professional and never made me feel judged. He explained everything clearly and always checked if I was comfortable throughout the treatment. The prices are also affordable. I would definitely recommend this place.
Reply from the clinic
Thank you for your wonderful review! We’re glad you felt welcome and comfortable during your visit. Dr Kung and our team truly appreciates your kind words, and we’re happy to hear you had a great experience. Looking forward your next visit, take care! 😊 …
I m so happy with my teeth since i come to enact dental, dr kung, who is very competent and kind, gave me the best treatments. I hope successful for enact dental and dr. Kung.
Reply from the clinic
Thank you so much for your kind words and wonderful review Ms Dara! We’re thrilled to hear that you’re happy with your teeth and had a great experience Dr Kung. We truly appreciates your trust and is delighted to know you felt well cared for. Your support and good wishes mean a lot to u. Don't hesitate to reach out if you need any assistance! 😊
very good service. sangat puas hati. friendly staff, friendly doctor. good explaination from doctor about masalah gigi wife. memang recommended👍🏻 …
Reply from the clinic
Dear Daniel, Thank you so much for your wonderful review Mr Jared! We’re thrilled to hear that you had such a positive experience with us. We truly appreciate your kind words and look forward to taking care of you again at your next visit! 😊 …
From the atmosphere of the clinic, the staff, the doctor's assistant and the doctor. Everything was great, kind and satisfying. I haven't had a tooth extracted in a long time. When I had it extracted at this clinic, I didn't feel any pain at all. I have had treatment at this clinic 3 times. Thank you dentist, my teeth are beautiful now 😁🦷
Reply from the clinic
Thank you very much for the very positive review! We are happy to hear that your experience at our clinic, from the atmosphere, the staff team to the treatment with Dr. Kung was satisfying and comfortable. We are also very pleased to know that the tooth extraction process went smoothly without any pain and that you are satisfied with the treatment results. Thank you for continuing to trust us to take care of your dental health. See you again for your next check-up! 😄🦷
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