Patients
Reviews of Empress Dental.
Sofia, Bulgaria. 46 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 46 reviews
The best dentist! I've always been attended extremely professionally and treated with great care, been a patient for more than 10 years now. The clinic is extremely welcoming and sparkling clean, working with cutting edge materials and technology, highly recommended!
An inviting reception, a beautiful, clean studio with most importantly, friendly, reliable and highly competent staff. I found all of this here and feel very well cared for every time I visit the dentist. She is using high-quality materials and regularly participates in continuing medical education ~ top 👍 …
Wonderful attitude and care towards the patient, Dr. Theodora Joseph is a wonderful person and an excellent professional, as is the entire team.
I have had serious dental problems all my life and a huge fear of the dentist's chair. I went to Dr. Theodora Joseph for the first time 4 years ago and since then I have not even thought about another dentist. I had a complete treatment with her, including placing implants, and the results are great! I have not had any problems since then. She is very attentive and patient, works precisely, a true…
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professional. The office is clean, pleasant, the equipment is modern. I highly recommend her!
I made an appointment with the dentist for a preventative dental cleaning. Typically, during this procedure at other clinics, they tell me if there are any problems and whether additional treatment is needed. I assume this is in the clinic's best interest, to win over their clients and perhaps upsell them another service. At this office, they told me it was an additional service, costing 30 euros,…
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and recommended after a panoramic X-ray, which costs 20 euros. Ultimately, I declined the pre-cleaning and only had the cleaning, which cost 110 euros. The cleaning, by the way, was so-so. First, they used an ultrasound, then a baking soda solution, but they didn't polish my teeth, leaving an unpleasant, rough coating on my teeth. Would I go there again? 100% no. I'm giving it a 2* only because they saw me fairly quickly.
Reply from the clinic
Evgenia, you called and we told you the price of tartar removal is 110 euros, in our clinic the examination is charged separately 30 euros from the manipulations and the panoramic photo costs 20 euros, these are not procedures included in tartar removal, they are paid separately. We informed you about all this in advance. The clinic does not have baking soda, as you write, for polishing and removing stains and bacterial plaque we use Air-Flow classic powder Ems, neutral taste, because there are patients with allergies. In the clinic, when cleaning tartar, we do not use polishing brushes, pastes and erasers on the tooth enamel, because they are abrasive and can damage it. All this is achieved with the Air Flow system, in the clinic we have an EMS system. Thank you for your opinion, if you have any questions, we are at your disposal.
I went to see Dr. Theodora Joseph on the recommendation of the taxi driver, whose taxi I got into right after the previous dentist, whom I… well… bit (clogs). The driver listened to me and said: “The doctor is calm, she will put up with you, don’t be afraid, and she will do the job for you!” .........And he was right! The doctor and her assistant turned out to be super nice, calm and patient.…
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. Dr. Joseph explained everything to me, talked to me and let me catch my breath — no matter how many “gurgling” sounds I made (I couldn’t even answer the question “Does it hurt?” adequately because of fear). Thanks to this, we both had the opportunity to survive my first tooth decay! Actually, there were two, but for her this was no problem. Here you have a person who is not only proficient in dentistry, but also in pacifying wild animals! It also made me not afraid of my fear and not feel guilty about it. And most importantly, I didn't get bitten! Thank you from the bottom of my heart, DoctorKi! I wish you not to be a patient anywhere! Be healthy and cheerful!
Best dentis in Sofia, it's quick without pain. Always fun and kind and talk really good English. So, I'm no longer traumatized by the dentist 😂 …
I want to share my wonderful impression of the work of Dr. Teodora Joseph and her team. I trusted her completely, she is a great specialist who works precisely, has modern equipment and new approaches. Thanks to her, I can now smile with confidence. I thank her for immediately seeing my problem and providing adequate treatment.
Extremely high level and professionalism from the team. I highly recommend.
If you’re nervous about dentists—go to Dr. Jozef at Empress Dental Clinic. Best decision I ever made! Dr. Jozef and the entire team make me feel calm, safe, and truly cared for. The clinic is modern, spotless, and very well organized. I can wholeheartedly recommend Empress Dental Clinic to anyone looking for a professional, gentle, and trustworthy dentist!
Empress Dental Clinic is the place where you will receive the best service and the most adequate opinion about the procedures you have gone for. They will never do anything to you, just take your money. Dr. Theodora Joseph is the greatest professional in dental medicine I have ever been to. If you are afraid of the dentist, she presents the information about the procedures in such a way that you…
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immediately forget about the fear. She is very attentive, and a great pedant, she does everything perfectly. The equipment in the clinic is the best. If you need the perfect dentist, Empress Dental Clinic is the right place.
I am a patient of Empress Dental Clinic. I am extremely satisfied with Dr. Theodora Joseph and her team. I had bruxism and my teeth were worn down. I was treated with ceramic restorations, thanks to which I feel comfortable, can eat well and smile proudly. I strongly recommend Dr. Theodora Joseph.
The team is incredible – extremely professional, attentive and always smiling. They work with modern equipment and care for the patient, which made me feel calm and in good hands. Thanks to them, I forgot my fear of dentists! I highly recommend them to anyone looking for quality dental treatment and excellent service.
I am extremely pleased with the dental clinic! The team is incredible – qualified, attentive and always smiling. As soon as you enter, you can feel the professionalism and friendly attitude, which immediately puts you at ease. The procedures are performed with great precision and without pain. I am grateful that I came across such good specialists! I recommend them with both hands!
I have been going to Dr. Jozef for years and I wouldn't trust the health of my teeth to anyone else!
I am extremely satisfied with the professionalism, attitude and good energy of Dr. Teodora Jozef, a few days ago she took out my wisdom tooth, which was a very nasty case, and even after such a severe manipulation I feel fine and I am recovering fast. She definitely understands her job, and the equipment and attitude are on the same level as her professionalism. I will certainly visit her again…
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for the other teeth.
Dr. Teodora Joseph is great! Extremely attentive and patient, explains every step of the treatment and makes you feel at ease. Her office is modern and cozy, and her team is super friendly. I always feel in good hands and am extremely happy with the results. I highly recommend her to anyone looking for a good dentist in Sofia!
I chose and trusted Dr. Theodora Joseph almost 15 years ago, when she had just started working as a young practicing dentist. And I have never regretted my choice! During all these years, in addition to routine manipulations, she had to perform in my case some of the most complex ones in any dental practice. Not only were the results magnificent, but her professionalism, decisions, personal…
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care, attention and responsibility were remarkable. Not to mention her ambition and conviction to constantly improve her qualifications and to learn and implement all the innovations, as should happen with any responsible specialist who respects her profession. Despite the fact that I currently live outside of Bulgaria, I visit Dr. Joseph's clinic every year. She possesses all the qualities of a doctor by vocation. And high morals, integrity and ethics.
The best professional in Sofia! After I had encountered an incompetent dentist, Dr. Joseph and it took nearly three hours to deal with the damage done to one of my teeth, he treated me with all his attention and did everything very professionally. He works with the best materials and dental technicians in Sofia! I recommend him with both hands to anyone who is hesitant, you won't go wrong!
I am a long-time patient of Empress Dental Clinic and Dr. Theodora Joseph. I recently had the good fortune and pleasure of visiting the clinic again for a check-up and to have a panoramic dental scan. The clinic has all the necessary facilities for rapid diagnosis and treatment of my teeth. I am a patient with an extremely complex dental situation from an orthodontic point of view. I needed a…
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ceramic restoration. Before meeting Dr. Joseph, I had been unsuccessfully transferred from dentist to dentist, and I had catastrophically poor dental work done in the USA. Dr. Joseph and I started working from scratch. We had to remove everything that had been unsuccessfully done in the USA and make a new plan of action. Unlike other dentists, including those from abroad, Theodora was not afraid of the complexity of my case, accepted me as a patient, and together we made a comprehensive treatment plan. She was able to resolve my extremely complex clinical picture and even presented my case at a professional dental conference, because there was no other similar analogue! Meeting Dr. Theodora Joseph was a turning point in my life. Not only did she give me an exceptionally beautiful smile, but thanks to her perfect work and professionalism, I have never had to visit a dentist again - neither in Bulgaria nor abroad, where I live! Dr. Joseph is an exceptional professional with deep knowledge in dentistry, analytical sharp mind, always informed and up to date with the latest innovations and fashion trends in the field of dentistry, and with an exceptional individual approach and patience towards each patient! I highly recommend Empress Dental Clinic and Dr. Teodora Joseph to all who, like me, dream of beautiful Hollywood smiles or simply have a problem and are hesitating which dentist to choose. Here you are in safe hands! High professionalism bordering on perfectionism combined with deep humanity - this is Empress Dental Clinic! Thank you Dr. Joseph for the wonderfully done job! With respect and warmest regards!!! Snezhana❤️
I am extremely impressed - professionalism, service, smiling and attentive staff, equipment and techniques at the highest level! I had extremely problematic wisdom teeth - which were removed without any consequences or pain! The place I chose for dental care for myself and my family is certainly Dr. Theodora Joseph and Empres Dental!
Excellent professionals...! Modern equipment, quality work and very kind staff..! Thank you very much!
We went urgently due to severe, throbbing pain. The examination consisted of 4 taps on the tooth. The proposed treatment after a photo was taken: “to open the tooth, but we are not sure which one is the diseased one or to do a deep cleaning of the diseased side because there is tartar”. We can only prescribe medication if we do one of the indicated procedures… We left the office having paid 80…
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leva for the “service”.
Reply from the clinic
You came to the office with the desire to alleviate the patient's condition until you go to your dentist during the week. The patient has pulpitis, root canal treatment was suggested, but you refused. You wanted us to prescribe you an antibiotic for pulpitis. You were offered tartar cleaning because there was a huge amount and the gum was inflamed, which also contributes to the complaints, in view of your desire to alleviate the condition, because when you go to your dentist it will be easier to carry out endodontic treatment when the tissues are not so inflamed. Antibiotics are not prescribed at the patient's request, but when indicated. You paid for the examination and photo services that were performed on you, and the choice is yours to be treated or not.
I am extremely satisfied with the work of Dr. Joseph - a true specialist and absolute professional who creates uniquely beautiful smiles. She works extremely precisely and expeditiously, and besides - always smiling and welcoming. I recommend her with three hands!
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