Confidential — for patient review

Ellisa Dental

2XRH+QHG, Batam, Indonesia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 6.1/10 5.0/5  · 28 reviews

SmileJet AI Audit Score for Ellisa Dental: 6.1/10 overall. Authenticity: 5/10 — 28/28 perfect five-star reviews with no negative or even 4-star reviews, and mostly short generic reviews, is atypical. One named doctor 'Grace' cited once. One substantive review mentions good diagnosis and repeat visit. Overall pattern consistent with a newer clinic actively soliciting reviews.. Treatment Quality: 7/10 — Scaling praised for detail and cleanliness. Braces mentioned. General and cosmetic dentistry available. No complex procedure outcomes reported. Child-friendly approach noted by two reviewers. Insufficient substantive data to assess clinical quality independently.. Cleanliness: 8/10 — Consistently described as clean, fragrant, tidy, and comfortable. Modern setting in SP Plaza. No hygiene concerns in any review.. Team: 7/10 — Doctor (possibly Grace) described as friendly, patient, and detailed in explanations. Child-friendly specifically noted. Admin and staff consistently praised. Favorable but unverifiable without negative contrast data.. Price Value: 7/10 — Affordable pricing across all reviews. Scaling promo at 200k noted. No pricing complaints. Consistent with entry-level to mid-tier Batam pricing.. Tourist Suitability: 3/10 — SP Plaza Batu Aji is in the western residential area of Batam, not the tourist ferry corridor. No foreign or Singaporean visitor mentions. Not suitable for dental tourism. Perfect review score with minimal substantive content reduces confidence for any visitor making a decision.. Summary: Ellisa Dental is a small, newer clinic in Batu Aji, Batam, with a perfect 5.00 rating across 28 reviews that are predominantly generic and positive. One named doctor (Grace) is cited by a patient. The clinic offers affordable scaling promotions and child-friendly care. The Batu Aji location and absence of any substantive reviews or foreign visitor signals make it unsuitable for dental tourism. Key strengths: Perfect 5.00 rating with child-friendly care noted; Affordable scaling starting from 200k on promotion; Clean, modern setting in SP Plaza; Doctor Grace praised for patience and detailed explanations. Confidence: Low. Based on 28 reviews and 1 sources. Audited 18 May 2026.

SmileJet AI Audit

6.1 /10

Confidence

● Low

Audited 18 May 2026

Authenticity

5

Treatment Quality

7

Cleanliness

8

Team

7

Price Value

7

Tourist Suitability

3

"Ellisa Dental is a small, newer clinic in Batu Aji, Batam, with a perfect 5.00 rating across 28 reviews that are predominantly generic and positive. One named doctor (Grace) is cited by a patient. The clinic offers affordable scaling promotions and child-friendly care. The Batu Aji location and absence of any substantive reviews or foreign visitor signals make it unsuitable for dental tourism."

Highlights

  • Perfect 5.00 rating with child-friendly care noted
  • Affordable scaling starting from 200k on promotion
  • Clean, modern setting in SP Plaza
  • Doctor Grace praised for patience and detailed explanations

Score Breakdown

Authenticity
5

28/28 perfect five-star reviews with no negative or even 4-star reviews, and mostly short generic reviews, is atypical. One named doctor 'Grace' cited once. One substantive review mentions good diagnosis and repeat visit. Overall pattern consistent with a newer clinic actively soliciting reviews.

Treatment Quality
7

Scaling praised for detail and cleanliness. Braces mentioned. General and cosmetic dentistry available. No complex procedure outcomes reported. Child-friendly approach noted by two reviewers. Insufficient substantive data to assess clinical quality independently.

Cleanliness
8

Consistently described as clean, fragrant, tidy, and comfortable. Modern setting in SP Plaza. No hygiene concerns in any review.

Team
7

Doctor (possibly Grace) described as friendly, patient, and detailed in explanations. Child-friendly specifically noted. Admin and staff consistently praised. Favorable but unverifiable without negative contrast data.

Price Value
7

Affordable pricing across all reviews. Scaling promo at 200k noted. No pricing complaints. Consistent with entry-level to mid-tier Batam pricing.

Tourist Suitability
3

SP Plaza Batu Aji is in the western residential area of Batam, not the tourist ferry corridor. No foreign or Singaporean visitor mentions. Not suitable for dental tourism. Perfect review score with minimal substantive content reduces confidence for any visitor making a decision.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Ellisa Dental in Batam?

Dental clinic at SP Plaza in Batu Aji, Batam, providing general and cosmetic dentistry for local and visiting patients.

Ellisa Dental is a general dental clinic located at SP Plaza in the Batu Aji area of Batam, Indonesia. Situated within a commercial plaza, the clinic is accessible to local residents in Batu Aji and the surrounding neighbourhoods, while also serving patients who visit Batam for affordable dental care. The plaza setting provides convenient parking and access to complementary services nearby, making it a practical choice for patients combining dental appointments with other errands or shopping.

Batam is part of the Riau Islands province and sits approximately 20 kilometres from Singapore across the Strait of Singapore. High-speed ferry services from Batam Centre, Harbour Bay, and Sekupang terminals reach Singapore's HarbourFront and Tanah Merah in under one hour, making Batam one of the most accessible international dental destinations for Singaporean residents. Dental treatment fees in Batam are typically 20 to 40 percent of equivalent Singapore costs, and the short travel time makes it feasible for patients to attend multiple appointment sessions for treatments requiring follow-up, such as orthodontics, root canal therapy, or crown placement.

The clinic's service range covers the general dentistry treatments that address the most common reasons patients seek dental care. Professional scaling and polishing removes hardened tartar and soft plaque from tooth surfaces and the gumline, reducing the risk of gum inflammation and caries. Regular cleaning appointments are recommended every six months as part of a preventive care routine that helps protect teeth and gums over the long term. Fluoride application and oral hygiene instruction may be provided during preventive visits to support effective at-home care.

Restorative dentistry at Ellisa Dental addresses the repair of damaged or decayed teeth. Tooth-coloured composite fillings restore the function and appearance of cavities while blending with the natural tooth colour. More extensive damage may be treated with inlay or onlay ceramic or composite restorations, which are fabricated to fit precisely within or over the damaged area. Where a tooth is too severely damaged to be restored with a filling, a full dental crown can rebuild the tooth to its original shape and provide durable long-term protection.

Root canal treatment is available for patients whose teeth have developed pulp infection or severe internal inflammation. The procedure removes the diseased pulp, disinfects and shapes the root canal system, and seals the tooth to prevent further bacterial invasion. A post-treatment crown is typically recommended to strengthen the treated tooth and prevent fracture under normal biting forces. Preserving the natural tooth through root canal therapy is generally preferable to extraction, as it maintains the integrity of the dental arch and avoids the need for a replacement prosthetic.

Tooth extraction services are provided for teeth that cannot be salvaged, covering both simple and surgical extractions. Following extraction, patients may wish to discuss tooth replacement options such as partial dentures, dental bridges, or dental implants. Denture services, including full and partial removable dentures, are available for patients who have experienced multiple tooth losses and need a complete functional restoration of their smile.

Cosmetic dental treatments address patient concerns about the aesthetic appearance of teeth. Tooth whitening, composite bonding, and dental veneers can correct discolouration, chips, uneven spacing, and minor tooth shape irregularities. Patients seeking a significant improvement in their smile appearance often find that a combination of whitening and bonding produces a pleasing result at a fraction of the cost of equivalent cosmetic dentistry in Singapore. A consultation allows the attending dentist to evaluate the teeth and recommend a treatment plan appropriate to the patient's goals and dental health.

Orthodontic services for teeth alignment are available for patients who wish to correct crowding, spacing, or bite issues. Fixed bracket systems in metal or ceramic are the most commonly used options for comprehensive orthodontic correction. The multi-visit nature of orthodontic treatment suits patients who can schedule regular appointments, and Batam's ferry accessibility makes it practical for Singapore-based patients to maintain a treatment schedule without extended travel. Patients should discuss the estimated treatment duration and number of required visits at the initial consultation.

Patients considering Ellisa Dental for their dental care should confirm that the attending dentist holds a valid drg. credential and is registered with the Indonesian Dental Association (PDGI), which verifies professional licensing and competence. Asking about the availability of diagnostic radiography such as periapical and panoramic X-rays helps assess the clinic's diagnostic capability for complex cases. Patients requiring specialist input in areas such as periodontics, oral surgery, or prosthodontics should confirm whether the clinic has access to a referral network. WhatsApp is the standard communication channel for appointment booking and enquiries at Batam dental clinics, and patients are encouraged to make contact before travelling to confirm availability and obtain a cost estimate for their planned treatment.

Patient Reviews from Batam

5.0

★ 28 reviews

M

MASITA APRILIA KARTINI

April 2026 · ★ 5

Google

The service is very good, the doctor is friendly, the facilities are okay👍🏻 The price is affordable ⭐⭐⭐⭐⭐ …

A

Afriana

April 2026 · ★ 5

Google

The place is clean and comfortable. The doctor is friendly and the service is good.

Y

Yenty Efri

April 2026 · ★ 5

Google

the place is comfortable and the doctor is beautiful and friendly

P

Pipin Saragih

April 2026 · ★ 5

Google

I've been treated here before and the service was top-notch. I'll definitely come back again. Very good service and a very good diagnosis.

Z

Zia Mubarak

April 2026 · ★ 5

Google

Highly recommended for children, the doctor is friendly, the place is fun.

E

Ellbert Hutabri

April 2026 · ★ 5

Google

Very friendly service, clean and neat work, will definitely come back here again

M

Muhammad Haldy

April 2026 · ★ 5

Google

The place is clean and fragrant, the doctor is friendly and nice, great

C

Citra Indah Asmarawati

April 2026 · ★ 5

Google

The place is clean and tidy. The prices are affordable. The doctor is friendly.

E

Elsya Tarigan

April 2026 · ★ 5

Google

Recommended dental office... Friendly doctor, good service, and good quality... Let's go!

N

Nurrachman Hakim

April 2026 · ★ 5

Google

The service is good, the doctor is friendly, the place is comfortable and the price is affordable.

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★ 5.0 (28 reviews)