Patients
Reviews of Drs. Durán & Martínez.
Bayamón, Puerto Rico. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Ramon, Dr. Ivette named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Ramon
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
Dr. Gil, assistant, Sheila D. They were very kind and explained everything to me in detail and with very pleasant 3D screens orientation.
I was delighted with Arelis's service; I would love for my future appointments to be with her. She was very kind and even found headphones for me so I could listen to music during the procedure because the noise was making me anxious.
Mariela and Dr. Escalera were excellent. They provided tremendous service, made me feel very comfortable, and were always very transparent throughout the entire process.
Reply from the clinic
Lissette, thank you for your comment. Comfort and transparency are two words that perfectly define what we aim to achieve during each visit with our patients.
The service here is impeccable. Lorena was incredibly kind, as was Dr. Escalera, and she answered all my questions and answered all my doubts. It's the best dental clinic I've been to in Puerto Rico.
I went for a routine cleaning and the experience was excellent. Sheila Maldonado did an amazing job; you could barely feel the cleaning. Very professional and attentive. 100% recommended!
Reply from the clinic
Thank you for trusting us. We're delighted to hear that your cleaning experience was excellent and that Sheila Maldonado's care and professionalism made all the difference.
Thank you to Dr. Pastrana and Hilary for treating me with such care and kindness. Thanks to the entire team who helped make my smile even more beautiful; excellent service. I wholeheartedly recommend this office.
Reply from the clinic
Thank you for your kind words and for recommending us. It's very important to us that every patient feels treated with care, respect, and dedication. We're delighted to hear that your experience was like that.
Sheila Denise, great service, very happy! Thanks to Dr. Escaleras too 🙏🏼🙏🏼🫶🏼 …
Reply from the clinic
Thank you for taking the time to leave your review. We are pleased to know that your experience with Sheila Denise and Dr. Escalera was so positive.
Excellent experience, very friendly service. Erika at the front desk was very friendly. I had a cleaning done by Janice, then I was evaluated by Dr. Duran. Very professional and courteous treatment.
Reply from the clinic
Victor, we are pleased to know that you felt welcome from the start and that our team was able to provide you with friendly and professional service at every stage of your visit.
This has been the most pleasant Doctor office I have visited in Puerto Rico. Dra. Pastrana, Hilary and Genesis were excellent at how they treated me and made the office visit a pleasant one. I would recommend this dental office to anyone looking for a new Dentist. A+ in my eyes.
Reply from the clinic
Thank you for your kind words and recommendation. We’re delighted to hear that your visit was such a positive experience and that our team made you feel comfortable and well cared for. Providing a welcoming and professional environment is very important to us.
Lorena was extremely delicate and attentive. Knowing I had been with the same dentist over 17 years she took it up on her self to make me feel welcome as well as understand my past treatments. The doctor was transparent with her response as to my concerns & even gifted a goodie bag. I’m beyond happy that now living in Puerto Rico I have found my it to go dentist.
Reply from the clinic
We’re glad to hear that Lorena made you feel welcomed and cared for, and that our doctor was able to address your concerns clearly and transparently. It means a lot to us to know you’ve found your go-to dental office here in Puerto Rico.
The visit was very pleasant, the service very professional, and the facilities very elegant and comfortable. They answered all my questions clearly and established a short-term work plan. Excellent, I recommend them without reservation.
Reply from the clinic
We are pleased to hear that you felt comfortable, well-informed, and that the treatment plan was clear from the start. Providing a professional environment and excellent care is fundamental to us.
The best dental office I've ever been to. Assistants Lorena and Hilary, along with Dr. Merediz, were excellent professionals. I recommend them 100%.
Reply from the clinic
Thank you so much for your recommendation! We're delighted to hear that your experience was so positive and that our team was able to provide you with excellent service. We appreciate your trust.
Everyone was very kind and knowledgeable. I'm excited to see the results.
Reply from the clinic
We're glad to hear you felt well taken care of and informed. We'd be delighted to continue supporting you and helping you achieve the results you're looking for.
I don't usually write reviews, but honestly, everyone makes you feel welcome and respected from the moment you walk in the door. They are incredibly kind and treat you with dignity and respect. It was a very different experience from other places I've been. I found them all to be incredibly empathetic and friendly. The best dental clinic I've ever visited. I recommend them 100%. Excellent people.
Reply from the clinic
Thank you for taking the time to share your experience. We are honored to know that you felt welcome and treated with respect from the very first moment. For our team, empathy and a human touch are just as important as clinical care. 🦷💙 We greatly appreciate your recommendation.
Excellent service and team of dentists! I've been going to this office for years, and they always see you on time and treat you wonderfully! I loved Lorena Gonzalez's service; she was super professional and made me feel very comfortable and relaxed in a medical environment!
Reply from the clinic
We love knowing that every visit is punctual and enjoyable, and that Lorena and our team make you feel so comfortable. Your trust means a lot to us.
Excellent service. Both Janice and the doctor were very kind and explained the entire procedure very well. I highly recommend them.
Natalia and Dr. Pastrana provided excellent service. They were very friendly and informative throughout the visit.
Reply from the clinic
Thank you so much! We're so glad to hear that Natalia and Dr. Pastrana made your visit enjoyable. We hope to see you again soon!
The cleaning with Lorena and the care from Dr. Pastrana were excellent.
Reply from the clinic
Thank you so much for your review! We're delighted to hear that your visit was such a positive experience. We appreciate your trust and hope to see you again soon.
They never answer the phone, and when they do, they leave you on hold forever.
Reply from the clinic
Greetings Allivard! Our office was closed last Thursday, we regret that we were unable to answer your calls.
My dentists! Whitening, replacing, filling, cleaning & fluoride treatments are great options they have. Will not change them for the world. !!! They are the best. Flexible paying plans and dental/ medical plans are welcome.
Reply from the clinic
Thank you so much for your wonderful review! We’re happy to hear you’ve had a great experience and truly appreciate your trust. We look forward to continuing to care for your smile!
Delighted with Diana and Dr. Duran, an experience at the highest level, the best.
Reply from the clinic
Thank you for sharing your experience! We're delighted to hear that Diana and Dr. Durán made your visit so special. It was a pleasure serving you!
Excellent service, personalized and professional attention. A pleasant and welcoming atmosphere. 5-star service. Technician Lorena and Coordinator Sheila are excellent professionals.
Reply from the clinic
We're delighted to hear you received personalized service in a pleasant environment. We especially appreciate your kind words for Lorena and Sheila. Thank you for trusting us!
Thanks to the whole team, Lorena, and Dr. Camuñas for the excellent work. 🙌❤️ …
Reply from the clinic
Thank you so much for your review! We're glad to hear that Lorena and Dr. Camuñas provided you with excellent service.
Excellent service! On my first visit, I received an office tour and a welcome package, along with top-notch service. All the employees were very friendly, which helped ease my anxiety about going to the dentist. Additionally, Dr. Escalera and her dental assistant, Yamie, who treated me, created a calm and understanding environment throughout my visit and very kindly helped me understand my…
Read the rest of this review
situation and the next steps. I highly recommend this office to anyone looking for a good dentist in Puerto Rico! 10/10
Reply from the clinic
Thank you so much for sharing your experience! We are so happy to hear that you felt welcome and comfortable from your very first visit. Dr. Escalera and Yamie, along with our entire team, are committed to creating a calm, caring, and excellent environment. Thank you for recommending us; it will be a pleasure to continue serving you in your dental care.
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