Patients
Reviews of Drs. Durán & Martínez.
Bayamón, Puerto Rico. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Ramon, Dr. Ivette named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Ramon
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
This gentleman is the most professional, artistic, kind, and charismatic person you'll find in Puerto Rico. He has an artistic eye, a symmetrical approach, common sense, and focuses on what the patient truly needs. The place is beautiful, and his team of female assistants is spectacular and highly professional. If you're looking for an aesthetics expert to help you feel better about your teeth…
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while taking care of your oral health, this is the place.
Reply from the clinic
Thank you so much for your kind words! We are so proud to know that your experience at Durán & Martínez was so positive. We work every day with the commitment to combine aesthetics, function, and a human touch so that each patient feels they are in the best hands. We appreciate your trust!
Very professional staff. Both Diana Roa, Dr. Duran and Sheilla made me feel welcomed and at ease.
Reply from the clinic
We’re glad you felt welcomed and at ease. ¡That’s exactly what we strive for! Diana, Dr. Durán, and Sheilla will be so happy to hear your kind words! 💙 …
Excellent service. All the staff provide high-quality service with empathy and kindness. I went for my first general evaluation, and Dr. Frances Escalera explained everything to me in detail, along with her assistants. The coordinator, María, is excellent.
Reply from the clinic
It's wonderful to read about your experience! Thank you for trusting Durán & Martínez and taking the time to share your feedback. We are so grateful to know that our team, including Dr. Frances, the assistants, and María, was able to provide you with clear, empathetic, and high-quality service. We look forward to seeing you on your next visit!
Excellent from the moment I walk in until the end of the process. Natalia treated me wonderfully, her work is impeccable, and she explains everything she'll be working on. Dr. Escalera is excellent; she explains everything and makes sure you understand everything she finds during the evaluation process. 100% recommended.
Reply from the clinic
We're delighted to hear that your experience was excellent from start to finish. We're pleased that Natalia and Dr. Escalera provided you with clear and professional care throughout the entire process. We appreciate your recommendation and your trust in our team.
Best dental experience in Puerto Rico. From the parking to the level of detail, it's exceptional. They greet you with thoughtful touches and the best care. ❤️👏 …
Lorena was very kind and professional, she works very well, painlessly and without taking much time, I'm super happy with my regular visit.
Reply from the clinic
We're so glad to hear you were so happy after your visit. A gentle, pain-free treatment makes all the difference.
Outstanding service! Diana, Sheila and Dr Duran truly went above and beyond.
Reply from the clinic
Thank you Meryam! Our Team, alongside Sheila and Dr. Durán, is all about making your visit smooth and customized throughout the whole procedure. 💙 …
This afternoon I was assisted by Lorena Gonzalez. The young woman was very professional and friendly. I recommend having her do your cleaning.
Reply from the clinic
We're delighted to hear you received professional and friendly service from Lorena. Comments like yours motivate us to continue providing the best possible care. Thank you for your trust!
Dr Duran is the best dentist I have been to. Had to go during COVID time, and was worried. But from the moment you arrive you are greeted warmly by the parking attendant, who will escort you to the office. No waiting time at all with …
Excellent service and very professional. They explain everything very well. The facilities are very nice. I was very pleased.
Reply from the clinic
Thank you so much for your review. We're pleased to know you received professional and clear service, and that you were happy with our facilities. Thank you for trusting us.
Gigi and Dr. Merediz, everything was excellent, thank you very much.
I arrived as a new patient and had a very pleasant experience. I received exceptional treatment and service from Lorena. She kept me informed at all times and made me feel safe throughout the procedures. She was very kind and professional throughout the entire process, explaining each step very clearly. I want to thank Lorena for her compassionate and professional care. I left very satisfied…
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with the experience.
Reply from the clinic
Thank you for sharing your experience. We're so glad to hear that you felt well taken care of and comfortable from your very first visit. We appreciate your trust and are happy to know you left satisfied.
Dr. Escaleras and her assistant Lorena provided excellent service. I give them a 20 out of 10.
Very pleased and satisfied with the entire service. From the parking lot to the offices. Thank you for being so efficient and professional. Assistant Gigi
Excellent service and treatment. Lorena was very attentive and explained all the necessary information. Dr. Camunas was excellent.
Reply from the clinic
Thank you for your kind words. We're pleased to hear that you received clear and helpful service from Lorena and excellent care from Dr. Camuñas. Thank you for trusting us!
The office was beautiful and the staff were great. Arelis took great care of me and did excellent work.
My first visit exceeded my expectations. They take care of every detail to make you feel welcome... even the parking attendant knew my name. I was seen by Dr. Camuñas, Naiomi, and Erika. What an exquisite experience!!!... I went for Invisalign.
Reply from the clinic
We're so glad to hear your first visit was so special. Paying attention to every detail is part of our commitment to each patient. Thank you for trusting us with your Invisalign treatment; we're happy to be part of your transformation.
My experience at Dr. Duran & Martinez's office was excellent. Dr. Escalera, her assistant Lorena, and Ixsa treated me wonderfully. 100% recommended.
Ask for Lorena! You'll have the best appointment, a great cleaning, and you won't stop laughing! You'll be back, trust me. Dr. Meredith is the best, always going the extra mile!
Reply from the clinic
Lorena is always synonymous with a positive and genuinely fun professional experience. We value your trust, Ricardo. We look forward to welcoming you on your next visit! 💙
The experience has been excellent since I walked into the office. I was very nervous about a dental implant procedure, but Dr. Gil and her assistant, Lorena, were very kind, and the process was super quick and painless. 100% recommended.
Person who helped me: Lorena A very kind and attentive girl. Great attitude and a real pro at cleaning. 20/10
Reply from the clinic
Thank you for sharing your experience. We're glad to hear that Lorena provided you with such attentive and professional service.
Many thanks to Dr. Duran and Dr. Diana Roa, the best dentists in Puerto Rico and on planet Earth...
Thanks to Naiomy and Dr. Meredith, who guided me every step of the way to have the best possible dental experience. Premium quality work and PAINLESS! THANK YOU, THANK YOU, THANK YOU!
Reply from the clinic
Thank you for your kind words and for trusting our team. We're delighted to hear you had a comfortable and premium experience.
Excellent experience from the moment I walked into the clinic. Lorena attended to me at my cleaning appointment and was incredibly kind, patient, and professional. She explained the entire process and made me feel very comfortable throughout. Dr. Durán will be in charge of my treatment to achieve a healthy smile and improve the condition of my gums, which gives me a lot of confidence. Furthermore,…
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Ericka at the front desk was wonderful, with a super positive attitude, and made me feel welcome from the very first moment. I definitely recommend this place for its excellent service and warm hospitality.
Reply from the clinic
Thank you so much for your review and for trusting us. We're delighted to hear that your experience was so positive and that our team made you feel comfortable and confident from the very beginning. It will be an honor to guide you through your journey toward a healthier smile.
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