Patients
Reviews of Drs. Durán & Martínez.
Bayamón, Puerto Rico. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Ramon, Dr. Ivette named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Ramon
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
Very nice experience , the service was amazing , the machines and office maintenance 💯, my appointment was on time and very informative and knowledgeable on their line of work. …
Reply from the clinic
Thank you for your wonderful review! We're so happy to hear that you had a great experience and appreciated our service, technology, and office environment. Providing timely and informative care is what we strive for! We look forward to seeing you again. 😊 …
EXCELLENT dentistry !!!!! A++++ …very professional and super knowledgeable staff. Carla Camunas was so friendly and good 👍🏻 she put on a temporary crown for me in less than an hour !!! …
Reply from the clinic
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience. Providing efficient, high-quality care is always our goal, and we’re glad we could deliver. We look forward to seeing you again soon!
Outstanding service and attention. One of the few medical and/or dental offices where the staff is happy and eager to serve the patient. I recommend them to everyone! Thank you so much for your attention. See you at the next appointment, God willing!
Reply from the clinic
Thank you so much for your kind words! We are so proud to know that you perceived the dedication and enthusiasm of our entire team. For us, creating a positive environment and providing excellent service is an essential part of every visit. We look forward to welcoming you back for your next appointment!
The best dental office in all of Puerto Rico with excellent service and treatment from all staff.
Reply from the clinic
We're glad we met your expectations. Thank you for trusting us with your smile. We're always here for you. 💕
This place is amazing! I have never experienced such a VIP experience at any medical or dental facility ever. This was incredible. Wow! This will be my go-to dentist for all my future dental needs. I highly recommend.
Reply from the clinic
Thank you for your kind words! We’re honored to know your experience felt truly exceptional. We appreciate your trust and look forward to continuing to care for your smile.
Dr. Pastrana and her assistant, Lorena, were excellent; they explained everything to me in detail. Never before had I received such warm and respectful treatment, with the kindness to be patient with every question. It was wonderful treatment.
Reply from the clinic
Yeika. It was a pleasure serving you. Thank you for motivating us to continue providing excellent service. We are always at your service. ✨
From the moment you arrive at the spacious parking lot, you are greeted and directed with great respect. I was attended to promptly and very professionally. The office is spotless. Daniela gave me a tour and interviewed me very efficiently and kindly. Dr. Pastrana was also punctual, friendly, understanding, and very professional. Genesis promptly scheduled my procedure appointment. I recommend…
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this office 100%.
Reply from the clinic
Thank you so much for sharing your experience! We're delighted to hear that you felt welcome from the moment you arrived and that you appreciated the orderliness, punctuality, and attention to detail in our office. We are committed to providing professional, efficient, and personalized service with every visit. We appreciate your recommendation and the trust you've placed in us to care for your health.
Great experience, very professional! They were able to get work done at the last minute and accommodate me and my schedule!
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Our team always strives to accommodate our patients’ needs, and it's wonderful to know we could help fit you in on short notice. We look forward to seeing you again! 🦷 …
Lorena provided excellent service. She explained the entire process in great detail, listened to my needs, and did an impeccable cleaning. All the staff were very friendly upon arrival. The place is clean and professional. 100% recommended.
Reply from the clinic
Thank you so much for your recommendation! We're delighted to hear that you received clear guidance and had such a positive experience since your arrival. It will be a pleasure to continue supporting you in your oral health care.
Excellent treatment! You come in with doubts and fears, and you come out with all the possible solutions to your situation. Important! Painless treatment! Keila, Ninoshka, Itz, and Dr. Camuñas are excellent professionals. They knew how to manage my fears, giving me the confidence I needed. I'm so glad I found them.
Reply from the clinic
To Maldonado. Thank you for your kind words. Knowing that we've exceeded your expectations fills us with pride. You know we're here to serve you at all times. 💕
Wow! Naiomy, Neily, Dr. Merediz, Nayeli, Genesis, and the rest of the team, I'm so grateful for your camaraderie, energy, and passion for your work. It's been a truly unique experience at a dental clinic. I'm incredibly thankful for your kindness, professionalism, and wonderful facilities. Thank you, and may God bless you 🙏 and may you continue providing such masterful service.
Reply from the clinic
Thank you so much for your kind words! We're delighted to hear that your experience was so positive and that our team was able to convey that commitment and dedication to you. We greatly appreciate your trust.
Today I was seen at the Duran and Martinez office. Excellent service. I was treated by the assistant, Sheila Denise. With Dr. Pastrana. …
Reply from the clinic
DJ MAXIMILIAN, we're glad to hear you had an excellent experience with Sheila Denise and Dr. Pastrana. At our office, we strive to provide detailed and personalized service to each of our patients. We appreciate your recommendation and hope to see you again. ✨
Amazing service, very professional, and I loved my experience with Lorena the technician. She explained every detail and showed me around the place where the professionals who would be in charge of my health would be.
Reply from the clinic
Thank you so much for sharing your experience! We're delighted to hear that Lorena was able to guide you and explain everything in such detail, and that you felt comfortable meeting our team. Your trust and satisfaction are our greatest motivation to continue providing excellent service.
Shoutout to Ninoshka, Dr. Camuñes, and Sheila. WOW! 20/10 SERVICE. •First of all, they treated me the same day as an emergency. …
Reply from the clinic
Thank you so much for your amazing review! We're so glad to hear that Ninoshka, Dr. Camuñes, and Sheila provided you with exceptional service. We always strive to provide our patients with prompt and personalized care, so we're thrilled … More
Janice treated me very well. She explained the treatment plan thoroughly. Dr. Durán also developed a treatment plan for me, and I highly recommend him.
Reply from the clinic
Thank you so much for your recommendation! We're delighted to hear that you received clear guidance and quality care during your visit. Our team is always committed to providing confidence and support at every stage of your treatment.
I've been a customer for a few years now. I get cleanings here regularly and I haven't had a cavity yet. I just had my cleaning from Ninochka and my teeth feel great. She did a very …
Reply from the clinic
RJ, thank you so much for your thoughtful review! We’re delighted to hear that you’ve been with us for a few years and that Ninochka provided you with such thorough care during your cleaning. It’s wonderful to know that you appreciate our … More
Excellent customer service... Dr. Pastrana and her assistant Naiomy were incredibly attentive and caring at all times... 100% recommended
Reply from the clinic
Thank you so much for your recommendation! We're glad to hear you received excellent service and that your experience was so positive.
Great Experience on My First Visit Today was my first time at this clinic, and it was an amazing experience. I was …
Reply from the clinic
Raymarie, thank you for your fantastic review! We're thrilled to hear that your first visit to our clinic was such a positive experience. It’s great to know that Luis, Arelis, and Dr. Merediz made you feel welcome and comfortable throughout … More
Excellent service from the entire team. The whole office is super modern, clean, and organized. Lorena (dental assistant) gave me a tour and was incredibly helpful, and Dr. Camoña explained everything in detail and gave me the best options.
Reply from the clinic
Thank you so much for your feedback! We're delighted to hear that you received excellent service from our team.
Excellent experience at the office of Drs. Durán & Martínez. Lorena stood out for her dedicated, personalized, and professional service, and was extremely attentive, making the visit very pleasant. In addition, Raiza provided great support, guiding me through the insurance reimbursement process, which made the whole procedure much easier. A team highly committed to service and patient care. ✨
Reply from the clinic
Thank you so much for sharing your experience! We're delighted to hear that Lorena and Raiza made your visit more comfortable and clear, and that our team was able to provide you with the attention you deserve. Comments like yours motivate us to continue offering dedicated and personalized service.
"I visited them from Tennessee. Excellent treatment and excellent service, from the person who greets you when you arrive until you leave."
Reply from the clinic
Thank you so much for visiting us from Tennessee! We're so glad to hear you had a wonderful experience and that our team was able to provide you with top-notch service from the moment you arrived until the end of your visit.
I was on vacation and broke a tooth. This is a great office for quality work and service in English. Genesis at this office was able to get me in within a day for a molar reconstruction, really saving my trip. The office is very modern and clean, I was given a full tour which did wonders for easing my dental anxiety. They had a new age imaging technology that was a cool complement to the xrays.…
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I really appreciated my hygienist Kianeris and Dra. Pastrana for their excellent work and how considerately they explained everything in English. And unlike most dentists I’ve been to, they gave me a price estimate before the work was done.
Reply from the clinic
Thank you so much for sharing your experience! We’re glad Genesis, Kianeris, and Dra. Pastrana could make your visit smooth and stress-free, especially during your vacation. It means a lot to know that our modern office, technology, and clear communication helped ease your dental anxiety. We truly appreciate your kind words and hope to see you again, hopefully under better circumstances!
Arelis and Ixsa were very helpful and made my first visit very quick and easy
Lorena was my dental assistant today, and she was EXCELLENT. She was so welcoming, caring, attentive, and gentle during my dental cleaning. I'll definitely be back! So grateful.
Reply from the clinic
We are delighted to know that Lorena made her feel so well cared for from the very first moment. At Durán & Martínez, we strive to make every visit comfortable, gentle, and professional.
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