Patients
Reviews of Drs. Durán & Martínez.
Bayamón, Puerto Rico. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Ramon, Dr. Ivette named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Ramon
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
Very positive and different experience overall. Arelis was very attentive and thorough when performing the cleaning.
Reply from the clinic
We truly appreciate your thoughtful review! 💙 It’s wonderful to hear that Arelis made your experience so positive. She is dedicated to providing exceptional care with great attention to detail. We can’t wait to welcome you back at your next visit! …
Amazing results! I chipped my front tooth and they fixed it and matched it to my other one perfect. Jamie and Dr. Durán were amazing throughout the entire process. Thank you!
Reply from the clinic
Flawless fix and perfect match! Yamie and Dr. Durán understood the assignment that would keep me smiling! 😀✨ …
Thank you Arelis for such great service. You have such soft hands, I hardly felt a thing.
Reply from the clinic
Arelis is not only talented, but she also has a magical touch in her hands. We're so glad to hear she made your procedure more comfortable. Thank you for your trust! ✨🦷
Yamie and Dr Duran did an amazing job of fixing my chipped tooth! Thank you so much :)
Reply from the clinic
We’re thrilled with your flawless fix. A big thanks for trusting Yamie and Dr. Durán. Keep shining that beautiful smile! 😀✨ …
Arelis is very professional and friendly. She gave me a great cleaning.
Reply from the clinic
Arelis for the win! A pro at cleanings and making smiles shine. Glad you loved it! ✨🦷 …
It was a great experience. The staff provides excellent service. The facilities are very good. Recommended.
Reply from the clinic
Thank you so much for your recommendation, Noreilys! 😊 We're delighted to hear that you had a wonderful experience and that our team and facilities met your expectations. We hope to see you again soon! 💙
The best dentist I’ve EVER been to!! And I lived in San Francisco and Los Angeles. This is an TOP KNOTCH EXPERIENCE. They give you a tour of their beautiful office, the nurses are super sweet, they provided me with a menu when they showed …
Reply from the clinic
😊 We’re truly honored to hear that your experience with us exceeded expectations. Our team takes great pride in providing top-notch care, advanced technology, and a welcoming environment for our patients. It’s wonderful to know you felt … More
I had an amazing experience at this office! Everyone’s super nice, helpful and willing to answer whatever questions you have ❤️ This has been the best dentist’s office I’ve ever been in ✨
Reply from the clinic
Thank you so much for your wonderful feedback! We're delighted to know you had such a positive experience. Our team is always here to assist you and ensure your comfort. Can't wait to see you again! 😊✨ …
I appreciate the professional service and a unique experience in terms of dental health. Both Sheilas provided excellent service. One with the dental cleaning and the other with all the paperwork.
Reply from the clinic
💙Thank you for taking the time to share your experience! We're delighted to hear that you received exceptional service from Sheila Santos and Sheila Maldonado, respectively. Having a team dedicated to the well-being and health of our patients is our greatest pride. We look forward to seeing you at your next visit! 🩺
I was on vacation in Puerto Rico and chipped my front tooth, I was extremely nervous to have an emergency appointment in a foreign country and it was truly the best experience I’ve ever had at the dentist. The entire staff were EXTREMELY …
Reply from the clinic
Thank you for sharing your experience! We're so glad we could help and make you feel comfortable during your visit. It means the world to us that we could turn things around for your trip! If you're ever back in Puerto Rico, we’d love to … More
An incredible experience at the dental office! From the moment I arrived, the team was super attentive and made me feel comfortable. They gave me a tour of the facility, which I loved because it demonstrates the transparency and care they …
Reply from the clinic
We're delighted to hear you felt comfortable and well cared for every step of your visit. That's our goal! Sheila Dennise and our entire team work diligently to provide you with the best experience. Thank you for your trust and for recommending us! ✨
Loved the attention to detail and client satisfaction! Dr. Escalera and Yamie made me feel beautiful. They gave priority to my dental care in general and what was best for me personally.
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that Dr. Escalera and Yamie made you feel beautiful and prioritized your care. Your smile means everything to us! ✨ Looking forward to see you soon! 😁 …
It was great to have Lorena take care of my cleaning!
Reply from the clinic
Thank you for your review! We're glad to hear that your experience with Lorena was so positive.
Excellent service and patient care. Extremely empathetic and kind. Thank you!
Reply from the clinic
💙 We're pleased to know we've exceeded your expectations. Every patient is a priority for us. We hope to see you soon!
Excellent service, my first time and I was completely satisfied. They even give you a tour of the office, which you don't see elsewhere, and it gave me a lot of confidence. Thanks to Lorena, who did an excellent cleaning; she explains everything in detail, step by step, as she does it. Easy service and top-notch staff. 100% recommended.
Reply from the clinic
We're delighted to hear that your first visit was a positive experience and that you felt comfortable from the start. We'll share your feedback with Lorena, who is dedicated to providing attentive and personalized service. Thank you for your recommendation and for placing your trust in our team.
Great cleaning with Anna, and consultation with Gigi and Drs. Durán.
Reply from the clinic
✨ We're delighted to hear that you had a great cleaning with Anna and a wonderful consultation with Gigi and Drs. Durán. Your smile is our priority, and we look forward to seeing you again soon! 🦷✨ …
Excellent service! It's been years since I've felt so well treated, from the parking to the welcome and the staff. I have to highlight Maria Melendez, who got me an appointment in record time and was very kind. Mariela Rivera gave me a …
Reply from the clinic
We're so happy to read your comment! We're thrilled to know that from the very first moment you felt welcomed and treated with the level of care and professionalism that characterizes us. María Meléndez, Mariela Rivera, and Dr. Pastrana are … More
Excellent service and attention. Especially from Diana and Dr. Durán. Thank you for your time and detailed evaluation.
Reply from the clinic
Thank you so much for your kind words! We're delighted to hear that your experience was so positive and that you received such attentive care. We're here to support you in your oral health care.
My husband and I both had a great experience and they are now officially our family dentist. Ask for Genesis, if you are an English speaker or Erika!! The entire team was fab and special mentions to Dr. Escalera, Lorena, Jamie and Johneily...all super stars ❣️✨️ Thank you for your service team!
Reply from the clinic
Thank you so much for your kind words! We’re truly honored to be your new family dental home. It means a lot to know you had such a great experience with our team. We look forward to continuing to care for you both!
The best service!!! 10/10 Dr. Camuña and Lorena are excellent! Extremely attentive and professional!
Reply from the clinic
Thank you so much for your amazing review! We're so glad you had a 10/10 experience. Dr. Camuña and Lorena have always been known for their attentive and professional care of our patients. 🦷✨
Dr. Pastrana is #1!!! I lost my cosmetic upper while on vacation. I went to Duran & Martinez Cosmetic Dental office in Hato Rey, San Juan. Dr. Pastrana took a look at my complicated case and built me a brand new upper within 24 hours so I …
Reply from the clinic
Thank you so much for your kind words! We're thrilled that Dr. Pastrana and our team could turn things around for you so quickly. Your smile deserves the best, whether you're at home or on vacation! Wishing you many more amazing trips (with a picture-perfect smile). Safe travels, and thank you for trusting us! 😀✨ …
My daughter lost her retainer at a hotel right before we got on a 7-day cruise. This amazing practice squeezed us in and provided us with a retainer within two hours so we were able to get back on the cruise boat in time. We have a very small window of time and they took exceptional care of us. They were fantastic with my daughter! I highly recommend this practice. Thank you so much for…
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everything!
Reply from the clinic
We’re so happy we were able to help during such an important and time-sensitive moment! Thank you for trusting us with your daughter’s care, we’re glad we could get you back on your cruise without worry. Wishing you both amazing future travels!
Sheila Denise cleaned my bathroom today (August 4, 2026) and I am 100% satisfied with her work, professionalism, and the level of comfort she provided. I doubt you'll find another place that offers the same quality of service. Sheila Denise, thank you so much for your service, see you at the next appointment.
Reply from the clinic
Thank you for your kind words! We're delighted to hear that your experience was so positive and comfortable. We look forward to seeing you again at your next appointment.
Natalia, Lorena, and dr Pastrana do an amazing job taking care of me. They all speak English and attend to my fear of the dentist well! I cannot recommend a better dental office or technicians than these!💗 …
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that Dr. Pastrana, Natalia, and Lorena made your experience comfortable and stress-free. Your trust means the world to us. See you at your next visit! 🦷✨ …
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