Patients
Reviews of Drs. Durán & Martínez.
Bayamón, Puerto Rico. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Ramon, Dr. Ivette named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Ramon
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
So far so awesome… very high tech clinic. I was very well treated, starting from being escorted under a large umbrella due to the rain, to the very polite staff Genesis in the front desk, than given a tour by Isabel, x-Rays by Ixsa and …
Reply from the clinic
Vivecca, Thanks for your kind words! We’re thrilled to hear your experience with us has been so positive from start to finish. Our team Genesis, Isabel, Ixsa, Dr. Merediz, and soon Dr. Durán will be so happy to know they made you feel welcomed and cared for. We can’t wait to continue this journey with you! 💙 …
My first visit was extra special. Prior to traveling from St. Thomas, VI, I called to get information and to make an appointment with Natalie and the fact the she spoke English was reassuring. She was kind and very informative. Upon …
Reply from the clinic
Thank you so much for sharing your experience. It truly means a lot to us! We're honored you chose to visit us all the way from St. Thomas and are thrilled your first visit felt so special. We'll be sure to share your kind words with … More
Super happy with the work Lorena did on me and the evaluation with Dr. Pastrana.
Reply from the clinic
Thanks for sharing your experience, Juan! It's so good to know you were in good hands with Lorena and Dr. Pastrana. Comments like yours always make us smile and give us more reasons to keep doing what we love. See you soon! 💙
Ixsamar was wonderful, she Checked me in & out. Also made a future appointment for me. The rest of the staff was excellent also. I would recommend highly this dental office.
Reply from the clinic
We're so glad you had a great experience with Ixsamar and the team. At our office, we value your time, and our “no-wait” policy is one of the ways we show it. Can’t wait to welcome you back soon! 💙 …
I am in love with the staff and this practice! Ninochka, Dra Merediz and Sheila Santos were so kind and went above and beyond to make me feel comfortable. …
Reply from the clinic
We're thrilled to hear that Ninochka, Dr. Merediz, and Sheila made you feel so welcome. Going above and beyond is exactly what we strive for. And yes, honoring your scheduled time is part of our commitment to respectful, top-tier care. Thank you for your trust! 💙 …
High-quality service as always. Giraldy was super attentive, friendly, and professional. The office is spotless. They're the best.
Reply from the clinic
Knowing that your experience was excellent and that Giraldy took such good care of you, as always, reinforces our commitment to excellence. It will always be a pleasure to welcome you back! 💙
Excellent care. Sheila is spectacular. Dr. Hill provides reassurance and explains everything clearly. Highly recommended.
Reply from the clinic
Your review confirms our team's commitment to providing an optimal experience for our patients. Both Sheila and Dr. Hill would be delighted to welcome you back. 💙🦷
Excellent 👌 Lorena did a fantastic cleaning for me, blessed hands …
Reply from the clinic
Lorena is excellent, both in her professional skills and in her hospitality. We're glad to know you're satisfied with the service provided. We're always here for you! 💙
Wonderful experience and prompt service. Quick, easy, and most importantly, the individual experience. Props to all providers, including Ericka, Nino, Genesis and Dr. Merediz.
Reply from the clinic
We're thrilled to hear you had a wonderful experience and felt well cared for every step of the way. We'll make sure to pass along your appreciation to Ericka, Nino, Génesis, and Dr. Merediz. We truly value your trust!
I have never felt so comfortable and valued at any other dentist in my life. From the moment you walk in, you are the priority. Lorena was incredibly attentive to my comfort, and Dr. Pastrano couldn't have been more understanding and …
Reply from the clinic
Thank you for your lovely message, Margorie! We're so glad to hear you felt comfortable, listened to, and in good hands. Lorena, Dr. Pastrana, Sheila, and Mariela will be happy to know they made your experience so special. It was an honor to take care of your smile! ✨
My experience was excellent from the moment I arrived in the parking lot with the gentleman. There, I began to feel like family, and everyone else welcomed me with such attention, affection, and respect. Thanks to Dr. Pastrana for working …
Reply from the clinic
Thank you, Alice! It fills us with joy to know that you felt like family from the moment you arrived. That's always our goal. Dr. Pastrana, along with Raiza, Ixa, Lorena, and our entire team, will be happy to know that their dedication and care made all the difference. We appreciate your trust! ✨
Always a professional experience at DD&M--they think of everything! Special thanks to Ixsa for making me feel at ease : )
Reply from the clinic
😊 We're so glad to hear that you had a positive experience and felt at ease during your visit. That’s exactly what we strive for. We'll be sure to share your thanks with the team. Looking forward to seeing you soon! … More
The experience at this office is always excellent, truly exceptional! Genesis gave me a very warm welcome and attended to me quickly and kindly. Sheila is a true champion, the best in the world. She always strives to resolve any …
Reply from the clinic
Thank you so much for your kind words! We're so happy to hear you felt well cared for and comfortable with our team. Genesis, Sheila, Dr. Pastrana, Mariela, and Lorena will be thrilled to know their dedication made all the difference during … More
Excellent place! I came to the clinic for an emergency, and their kindness and empathy made the experience unique. I was treated by Dr. Pastrana and Dental Assistant Rivera. They were both angels on my path. I recommend them 100%.
Reply from the clinic
Thank you for sharing your experience! We are so proud to know that Dr. Pastrana and assistant Rivera were there for you with the empathy and care you deserve, especially during an emergency. Testimonials like yours inspire us to continue … More
BEST DENTAL EXPERIENCE EVER! After being greeted by Genesis at reception, …
Reply from the clinic
Thank you so much for your lovely review! We’re so happy to hear that Genesis, Natalia, Dr. Merediz, and Dr. Pastrana made you feel comfortable and well taken care of. That’s exactly what we aim for! Can’t wait to welcome you back soon, and yes, the comfort menu will be waiting for you! 😀✨ …
I'd never been to an office like this one. Dr. Escalera and Diana treated me with so much kindness and patience, and explained everything in great detail. 100% recommended.
Reply from the clinic
Looks like you've just joined the best smiles club! Dr. Escalera and Diana specialize in first-class care with a warm human touch. Thank you for your trust! 💙
Ixsa, was a great first impression of your staff, and the dr’s, Dr Gill, Dr Pastrana, were accommodating, and knowledgeable. I’m arranging further treatment with confidence.
Reply from the clinic
First impressions matter, and Ixsa nailed it! Dr. Gill and Dr. Pastrana are all about top-notch care, and we love that you’re moving forward with confidence. Your smile is in the best hands! 😊🦷 …
An extraordinary experience. The staff was incredibly attentive and friendly. The tour of their facilities, the thoughtful touches for newly arrived patients—everyone made sure I felt comfortable. They made me feel like I'd arrived at a …
Reply from the clinic
This is how we like to welcome our patients! Comfort, attention, and a touch of spa-like comfort. Thank you for your recommendation and for highlighting our amazing team. Your smile is our priority! 😁
Excellent service, starting from the parking lot, throughout the appointment, and continuing until the appointment is over. A highly knowledgeable dental staff. I highly recommend it.
Reply from the clinic
From parking to the final procedure, we take care of every detail! Thank you for your trust and for recommending us 100%. We look forward to seeing you again! 💙
It was my first experience at this office and Diana did a phenomenal cleaning for me. I'm delighted with the service at this beautiful office. See you soon!
Reply from the clinic
Thank you for your kind words, Melissa! We're delighted to hear that your first experience was so positive and that Diana provided you with her usual excellent care. It has been a pleasure for us to take care of your smile! 🦷✨
Lorena did my Invisalign it’s amazing I love the dentist it’s my favorite dentist I’ve been to …
Reply from the clinic
Thank you Johnathon for your amazing feedback! We're thrilled that you're loving your Invisalign journey with Lorena! Your smile is in expert hands, and we can’t wait to see your stunning results! ✨
Excellent professionals in all areas, committed to dental health. A welcoming space equipped with everything necessary. The staff's friendliness is outstanding. Thank you.
Reply from the clinic
💙 Liliana, it motivates us to know that our commitment to dental health and warm service is reflected in your experience. We strive to offer a space where every detail matters, and comments like yours inspire us to continue giving our best. 😊✨
Awesome service!! Yamie, Maria and Dra. Escalera were very professional and extremely attentive, ensuring all my questions were addressed. Thank you!!
Reply from the clinic
💙 It’s wonderful to hear that Yamie, Maria, and Dra. Escalera provided you with such professional and attentive care! Your trust means so much to us, and we look forward to seeing you again at your next visit! …
The service and all the details were excellent. I was with Lorena, who was kind and very detailed in her explanations, and with Dr. Stephanie, who was equally so. I want to emphasize that I have never received such a high level of service. I am very grateful and satisfied with everything.
Reply from the clinic
💙 We are so happy to hear that your experience with Lorena and Dr. Stephanie was exceptional. Our entire team strives to provide top-notch service, and knowing we achieved that with you motivates us even more. We hope to see you soon and continue caring for your smile!
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