Patients
Reviews of Dr. Au Children and Family Dental Clinic.
Phuket, Thailand. 455 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Phuket's first specialist pediatric dental clinic with 27+ years of operation, led by a certified pediatric dental specialist with verifiable credentials and a team of 30+ dentists covering the full specialist spectrum. Strong track record with international families and expatriates, emergency accommodation, English-speaking staff, and daily extended hours to 8:30 PM make it practical for traveling families. Best suited for families traveling with children needing specialist pediatric care rather than adult cosmetic or implant tourism.
Authenticity
6/10Baseline 7: website, named founder DDS+Cert.Ped.Dent, Dental Departures listed. 50/50 reviews near 5-star, 0 verified: -1. Final 6.
Treatment quality
8/10Baseline 8: 30+ dentists, full specialist scope, long-term patient retention, Dental Departures verified doctors confirmed. Final 8.
Cleanliness
8/10Baseline 8: Japan-imported equipment, 7 rooms, international sterilization standard, multiple independent reviewers confirm clean facility. Final 8.
Team
8/10Baseline 8: 10+ named doctors in reviews, founder credentials verifiable, specialist team (ortho, endo, pedo, prosth, oral surgery) confirmed. Final 8.
Price value
7/10Baseline 7: competitive Thailand pricing on Dental Departures, clinic states affordable policy, no public price list on own site. Final 7.
Tourist suitability
7/10Baseline 7: emergency walk-ins accommodated, English confirmed, insurance coordination, daily to 8:30 PM. Primary focus pediatric. Final 7.
What comes up well
- Certified pediatric dental specialist founder with 30+ years and university lecturer history
- 30+ dentist team covering orthodontics, implants, endodontics, oral surgery, prosthodontics
- Emergency same-day appointments documented for tourists
- English-speaking doctors confirmed by multiple international patients
- Daily hours 9 AM to 8:30 PM, 7 days a week
Points to weigh
- 50 sampled reviews all near 5-star with 0 verified - no independent verification available
- Primary focus is pediatric/family; limited adult cosmetic tourism orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 455 reviews
Excellent clinic! My daughter is 3.5 years old and was suspected of having cavities. We booked a checkup and cleaning. The doctor quickly connected with my daughter, examined her mouth very thoroughly, and performed a cleaning and fluoride application. Everything was tear-free and very professional! I definitely recommend her!
Reply from the clinic
We are thrilled to receive such a positive review of our Dr.Au ChildrenFamilyDental Clinic ! Thank you for taking the time to share your experience. We strive to provide exceptional dental care and it's gratifying to know that you were … More
The service was excellent. The doctor was kind and gave good advice.
Reply from the clinic
Thank you so much, Mr. Jesada, for trusting Dr. U's clinic to take care of your handsome son's teeth. Your son's consistent brushing and flossing will ensure his teeth remain strong and healthy. Thank you! Please don't forget to visit Dr. U every 6 months.
I went to get a tooth extracted for aligners. They ended up extracting it for three hours and didn't remove the root completely. They told me to come back the next day. I came back the next day, and they spent another three hours picking at …
Reply from the clinic
We sincerely apologize for any inconvenience or complications you may have experienced during your dental treatment. Your comfort and satisfaction are of utmost importance to us, and we are committed to addressing and resolving any issues … More
The doctor is very cute and takes very good care of me.
Reply from the clinic
Thank you, Ms. Manthana Saengming, for your encouraging review of our clinic. We will continue to strive to improve our services to meet our standards. Thank you again.
I brought my children here for dental treatment and the service was excellent.
Reply from the clinic
Thank you, Ms. Piyawan, for reviewing our clinic. We would like to invite you to use our services again in the future. Our team of 38 doctors, including kind and gentle senior dentists with reasonable prices, are available every day.
Today I came to get my retainer changed to a new one. I really like this retainer. The clinic provides excellent service. I really appreciate the care they give me here.
Reply from the clinic
Thank you, Ms. HunNy, for your encouraging review. Please take good care of your new, beautiful retainer so that it can last a long time.
The doctor is very kind. Children like to come to the dentist.
Reply from the clinic
Thank you, Ms. Panita, for trusting Dr. U's clinic in taking care of your children's teeth. Brush your teeth every day and your teeth will be beautiful.
I came to get my teeth done, have my teeth extracted, and get dentures at Dr. U's clinic. The service is good, the staff are polite, and the doctor is skilled and has a gentle touch.
Reply from the clinic
Thank you, Fish Pladao. Brush your teeth regularly and properly and have your teeth checked once a year. May you have a beautiful smile for a long time.
I've been coming to the clinic with my younger brother since childhood to get my teeth cleaned. The dentist has a gentle touch and is friendly.
Reply from the clinic
Thank you, Mr. Suthon and your brother, for trusting Dr. U's Clinic with your dental care. Our team will strive to develop high-standard and modern services and treatments at affordable prices for everyone. Thank you again.
A very pleasant clinic. We went there with a bad tooth, our child is 3 years old, everything was done at a high level, they have a very good approach to children, I recommend it!
Reply from the clinic
Thank you for your review and high rating of our clinic! We are glad that your child felt comfortable with us. Your trust is our greatest reward. Dr. Au Children Family Dental Clinic always strives to provide the best care for children, and … More
I brought my child here for the first time to get their teeth fixed. The doctor is lovely and kind. There is also a pediatrician who understands children very well. My child is not afraid at all. There are toys to choose from. The children are very happy.
Reply from the clinic
Thank you so much, Ms. Sureerat Srira, for your trust in Dr. Au Children and Family Dental Clinic. Brush your teeth regularly and keep a beautiful, bright smile every day! With love and best wishes from the Dr. Au Clinic team.
My daughter is doing well, she doesn't cry, and my grandmother is also doing well, so come to this clinic and get it done. It's very good.
Reply from the clinic
Thank you for coming .Your daughter Mirin, 8month girl , is very nice Regular brushing will be advantage for good smile and beautiful TEETH.
We came to fill a cavity in our tooth, the doctor was friendly, patient, smiling Very professional, spoke very fluent English. The child was very calm in her …
Reply from the clinic
Dental sealant is the best prevention. Dental filling is stopping dental caries. Beautiful smile is more than any words. Working with KIDS is our duty. It is our pleasure for take care all your family. Periodic check up .See you in next 6 months.Big Thank you
The service is very good. This is my first time using social security here.
Reply from the clinic
The Dr. U Clinic team, with 37 doctors and 24 staff members, is happy to serve you. Brush and floss regularly for excellent oral health. See you next year in 2024. Please come and exercise your social security benefits at Dr. U Clinic again. Thank you.
They fixed my tooth while I was pregnant. Everything was done carefully and delicately! A filling fell out and there was a large hole. I had to endure painkiller injections, but afterwards it was fine. They covered me with a blanket and …
Reply from the clinic
It is our pleasure to take care you. Dental care for pregnant women is a delicate matter and require special care.Mother has good teeth ,and baby is in good health ,too. THANK YOU
I've been coming to this clinic for dental treatment for a long time. The service is good. The doctor speaks politely and has a gentle hand.
The clinic is clean. The doctor is friendly. When giving advice, he's very patient and polite. …
Reply from the clinic
Thank you so much, Ben. You have such a beautiful smile every day at Dr. U's clinic.
I went to get my teeth done at the dentist's office. The dentist was very kind and didn't hurt at all. I really liked it, and I was able to use my social security benefits.
This clinic has been my go-to place since I was a child until now. It's still as great as ever, unchanged. Whether it's tooth extractions or orthodontics, I haven't had any problems with my teeth shifting since I had my braces removed.
Reply from the clinic
A beautiful, bright smile at Dr. U's clinic. Thank you, Ms. Chayanan. We now offer dental care with social security, no upfront payment required, 900 baht per year. Hurry and use your rights before the end of the year. The end of the year is packed. Thank you for trusting Dr. U's clinic to take care of your smile.
The clinic provides excellent service and gives very good advice.
Very good. The doctor has a very gentle hand and is very friendly.
Very professional as I had to have a tooth extraction whilst away on a travelling holiday for 6 months from the UK. Thankyou!
We went with our insurance, and everything went great. The doctors were good, competent, and spoke English. They extracted a tooth with a crown in about 15 minutes, explained everything, and gave us medication. They explained everything very patiently, even though we barely spoke English.
The service was excellent. The dentist was kind. My child wasn't afraid to go to the dentist at all.
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