Patients
Reviews of Dr. Au Children and Family Dental Clinic.
Phuket, Thailand. 455 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Phuket's first specialist pediatric dental clinic with 27+ years of operation, led by a certified pediatric dental specialist with verifiable credentials and a team of 30+ dentists covering the full specialist spectrum. Strong track record with international families and expatriates, emergency accommodation, English-speaking staff, and daily extended hours to 8:30 PM make it practical for traveling families. Best suited for families traveling with children needing specialist pediatric care rather than adult cosmetic or implant tourism.
Authenticity
6/10Baseline 7: website, named founder DDS+Cert.Ped.Dent, Dental Departures listed. 50/50 reviews near 5-star, 0 verified: -1. Final 6.
Treatment quality
8/10Baseline 8: 30+ dentists, full specialist scope, long-term patient retention, Dental Departures verified doctors confirmed. Final 8.
Cleanliness
8/10Baseline 8: Japan-imported equipment, 7 rooms, international sterilization standard, multiple independent reviewers confirm clean facility. Final 8.
Team
8/10Baseline 8: 10+ named doctors in reviews, founder credentials verifiable, specialist team (ortho, endo, pedo, prosth, oral surgery) confirmed. Final 8.
Price value
7/10Baseline 7: competitive Thailand pricing on Dental Departures, clinic states affordable policy, no public price list on own site. Final 7.
Tourist suitability
7/10Baseline 7: emergency walk-ins accommodated, English confirmed, insurance coordination, daily to 8:30 PM. Primary focus pediatric. Final 7.
What comes up well
- Certified pediatric dental specialist founder with 30+ years and university lecturer history
- 30+ dentist team covering orthodontics, implants, endodontics, oral surgery, prosthodontics
- Emergency same-day appointments documented for tourists
- English-speaking doctors confirmed by multiple international patients
- Daily hours 9 AM to 8:30 PM, 7 days a week
Points to weigh
- 50 sampled reviews all near 5-star with 0 verified - no independent verification available
- Primary focus is pediatric/family; limited adult cosmetic tourism orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 455 reviews
The service was excellent and very attentive. I really appreciated the service.
Reply from the clinic
Thank you, Ms. NoNN. Maintain good oral health and maintain a beautiful smile for a long time. I look forward to seeing you again at Dr. U's clinic next year. We look forward to serving you.
I love it! Dr. Oun's clinic is lovely, she speaks sweetly, and she makes the children feel comfortable and not afraid of having their teeth extracted. It's excellent! I've become a regular customer here. 🥰 I'm a regular customer! …
Reply from the clinic
Thank you, Mom Pk Pk, for trusting Dr. U's clinic. Your positive attitude has been enriched by your good upbringing. When it's time for tooth extraction, your child's emotional stability and courage are the result of the pediatric dentistry. Thank you again.
I was impressed with the service from the doctor and all the staff. They were very attentive.
Reply from the clinic
Thank you for your support. Our team will continue to develop our dental services to be modern, affordable, and attentive.
Dr. Una is very lovely and the staff are excellent. My child has been coming to the dentist since he was young, and he has never disappointed me. I give him more than 5 stars. Excellent service.
Reply from the clinic
Thank you so much, Khun Kemika. The entire team has worked together incredibly hard. The clinic will strive to improve our services to keep up with the times and at a reasonable price. Above all, consistent, disciplined care from an early … More
Thank you so much for giving the clinic 5 stars! The smiling team works tirelessly. Don't forget to brush your teeth and floss before bed every day. Beautiful teeth and a bright smile are within your reach!
Reply from the clinic
Thank you so much for giving the clinic 5 stars! The smiling team works tirelessly. Don't forget to brush your teeth and floss before bed every day. Beautiful teeth and a bright smile are within your reach!
First time, took him to get his teeth cleaned and coated. Cleaned until it bled. My son is afraid of brushing his teeth. Took him again. Service, doctor, not very impressed. Don't know where to rush off to.
Reply from the clinic
Please allow me. Next time, can I ask permission from Dr. U to take care of you? I will take the best possible care. Please, mother, inform the counter staff that you would like to see Dr. U. I must apologize to the team. We will take this into consideration and make major improvements.
The doctor is very kind. I have used their services for many years and am very impressed with their services. The children are not cranky at all. I recommend them.
Reply from the clinic
Thank you, Porfun, for trusting Dr. U's clinic to take care of you. Brush your teeth properly every day and have a beautiful smile every day.
The doctor was very kind and did a great job. It wasn't painful at all. All the staff were very helpful... I highly recommend it.
Reply from the clinic
Thank you, Thanarat, for trusting Dr. U's Clinic to take care of your oral health. Remember to have your teeth checked annually for strong and healthy teeth. Thank you again!
I was very impressed with Dr. U. She took excellent care of me.
Reply from the clinic
Thank you, Noojeab. See you next year. Take care of your teeth regularly. Your teeth will always be beautiful.
I was impressed by the doctor's friendly nature and excellent care.
Reply from the clinic
Thank you very much, JeabJeab, for trusting Dr. U's oral health clinic. Our team is very pleased.
The doctor was very kind and the place was clean.
Reply from the clinic
Thank you very much, Ms. Sutisa Thongrak, for trusting Dr. U's dental care. Our team is happy to continue to improve our services. Thank you very much again.
The doctor is kind, gentle, and the price is not expensive. The place is clean. I recommend it.
Reply from the clinic
Thank you, Mr. Kriengkrai and family, for trusting Dr. U's Clinic to take care of your oral health. Your three handsome sons are also healthy thanks to their discipline at home. Thank you also to the big bosses, your parents, for using Dr. U's Clinic – five of you in total! See you again next year. Thank you once more.
The kids came to get their teeth done. The dentist was very kind and gave them prizes.
Reply from the clinic
Thank you, Babylove. Your child is doing great! Your mother's encouragement is excellent. Taking care of their teeth every day keeps them from decaying.
Never disappointed, whether for my sibling or my father. Always attentive, providing excellent advice throughout. Impressive service, both the doctor and all the staff are lovely. High-quality service at friendly prices. 100% satisfaction guaranteed.
Reply from the clinic
Thank you very much. Take good care of your teeth and always eat delicious food. Thank you again.
Thank you for your continued excellent service, and for the gift.
Reply from the clinic
Thank you, Tanut, for taking care of your teeth by brushing and flossing. Your teeth will be free from problems forever.
Thank you, Thanachat Nammaneewong, for consistently taking care of your teeth. May you have strong and beautiful teeth for a long time!
Reply from the clinic
Thank you, Thanachat Nammaneewong, for consistently taking care of your teeth. May you have strong and beautiful teeth for a long time!
All the service staff are good, including all the kind doctors.
Reply from the clinic
Thank you very much, Ms. Ornuma Chaiyarat, for giving Dr. U's clinic the opportunity to provide dental services. Thank you for your kind encouragement to further develop medical treatment.
The dentist is always lovely, and the staff are kind and provide excellent service. The kids love them! ❤️❤️💯💯 Consultations about dental issues have never disappointed! 👍👍💯💯❤️ …
Reply from the clinic
Thank you, Mother Dee Tra, for trusting Dr. U's dental care with your beloved child. Our team will continue to improve our capabilities in both treatment and service. Thank you again.
The doctor gave good advice. The kids are not afraid of going to the dentist at all.
Reply from the clinic
Thank you, Mr. Jeerapong Yanasan. Our team of five pediatric dentists strives to provide the best possible care for the children. Brushing teeth daily and remembering to use dental floss will ensure 100% healthy teeth.
I've been bringing my siblings here for dental treatment since they were very young. All four of them have come here. Every time we come, the service is excellent. The doctors are kind, and the nurses are very attentive.
Reply from the clinic
Thank you, Khun Mae Oithip Uthachkul, for trusting us and bringing your large team to get regular dental care, including your handsome son and beautiful daughter. Thank you, auntie, for helping take care of us during our treatment. Regular brushing and flossing can reduce tooth decay by 100%. Thank you again.
I've been getting my teeth done here since I was a child until now. The dentist is very kind.
Reply from the clinic
Thank you, Chaimongkol Utachakul. Clean teeth and a beautiful smile enhance your handsomeness and good looks endlessly.
The doctor was very gentle and spoke kindly, which helped to ease my anxiety.
Reply from the clinic
Thank you, Ms. Sirinapa Phetklai, for choosing Dr. U's clinic. Dr. Suthasinee, whose nickname is "Dr. Rak," is lovely, kind, and gentle, just like her name suggests. If you have any further questions about your teeth, please remember Dr. U's clinic for your next visit. Thank you.
I got braces here and the service was excellent. I only had them for 2.5 years and my teeth were back in shape. I could remove the braces right away. They didn't prolong the treatment. The doctor was very nice.
Reply from the clinic
Thank you, Ms. O'r Eh Benjamas, for trusting Dr. U's clinic. All orthodontists at Dr. U's clinic are orthodontists who are members of the Thai Orthodontist Association and the Dental Council.
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