Patients
Reviews of Dr. Au Children and Family Dental Clinic.
Phuket, Thailand. 455 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Phuket's first specialist pediatric dental clinic with 27+ years of operation, led by a certified pediatric dental specialist with verifiable credentials and a team of 30+ dentists covering the full specialist spectrum. Strong track record with international families and expatriates, emergency accommodation, English-speaking staff, and daily extended hours to 8:30 PM make it practical for traveling families. Best suited for families traveling with children needing specialist pediatric care rather than adult cosmetic or implant tourism.
Authenticity
6/10Baseline 7: website, named founder DDS+Cert.Ped.Dent, Dental Departures listed. 50/50 reviews near 5-star, 0 verified: -1. Final 6.
Treatment quality
8/10Baseline 8: 30+ dentists, full specialist scope, long-term patient retention, Dental Departures verified doctors confirmed. Final 8.
Cleanliness
8/10Baseline 8: Japan-imported equipment, 7 rooms, international sterilization standard, multiple independent reviewers confirm clean facility. Final 8.
Team
8/10Baseline 8: 10+ named doctors in reviews, founder credentials verifiable, specialist team (ortho, endo, pedo, prosth, oral surgery) confirmed. Final 8.
Price value
7/10Baseline 7: competitive Thailand pricing on Dental Departures, clinic states affordable policy, no public price list on own site. Final 7.
Tourist suitability
7/10Baseline 7: emergency walk-ins accommodated, English confirmed, insurance coordination, daily to 8:30 PM. Primary focus pediatric. Final 7.
What comes up well
- Certified pediatric dental specialist founder with 30+ years and university lecturer history
- 30+ dentist team covering orthodontics, implants, endodontics, oral surgery, prosthodontics
- Emergency same-day appointments documented for tourists
- English-speaking doctors confirmed by multiple international patients
- Daily hours 9 AM to 8:30 PM, 7 days a week
Points to weigh
- 50 sampled reviews all near 5-star with 0 verified - no independent verification available
- Primary focus is pediatric/family; limited adult cosmetic tourism orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 455 reviews
My son had 4 fillings done, after some time there was pain in one of the teeth that had been done. The clinic did not respond to messages for three days asking to make an appointment for us. On the fourth day we came to redo one tooth, …
My son had 4 fillings done; after a while, pain appeared in one of the teeth that were made. The clinic did not respond for three days to messages asking us to make an appointment. on the fourth day we came to redo one tooth because it was …
Lemon has been coming to the dentist here since she was very young, and now she's 11 years old. All the dentists here are lovely.
Dr. Wat does excellent dental work, and Dr. U also provides great service. 👍 …
The doctor gave very good advice. The doctor is very cute.
Today I brought the kids for a dental check-up. The dentist was very kind, and the clinic staff provided excellent service. The restrooms were clean and had toilets for small children, which was very convenient. I will definitely come back again next time.
We came for dental treatment as a family and the staff were very helpful. They even gave us a gift.
Reply from the clinic
Thank you so much, the Choongarn family, for consistently using Dr. U's dental clinic. For all your dental needs, please remember Dr. U's clinic. Enjoy your meals, maintain your beautiful smile, and brush your teeth regularly!
Thank you so much for choosing Dr. Au Children and Family Dental Clinic for your dental services. We look forward to serving you in the future and maintaining the 5-star standards you have come to expect from us.
Reply from the clinic
Thank you so much for choosing Dr. Au Children and Family Dental Clinic for your dental services. We look forward to serving you in the future and maintaining the 5-star standards you have come to expect from us.
Today I came to consult with Dr. Ubonwan about orthodontics. The doctor was lovely, gave good advice, and was easy to understand. The staff were also friendly and helpful. The shop is beautifully decorated. I have an …
Reply from the clinic
Your kind words motivate us to continue providing excellent service and maintain the trust you have in us. If you have any additional suggestions or suggestions for improvement, please feel free to share them. We are always looking for ways … More
Me and my family have been going to this place for over 6 years, they are very professional, caring and everyone I have encountered speaks English very well. I highly recommend this place.
Reply from the clinic
Thank you so much for taking the time to leave us a glowing 5-star review on Google! 🌟 We are overjoyed to hear about your positive experience with our Dr.Au Children and Family Dental Clinic … More
I've been doing it since I was a child until I grew up. It's very good. The doctor is kind and doesn't hurt at all.
Reply from the clinic
Thank you so much for your 5-star review! Dr. Au Children and Family Dental Clinic appreciates your long-term trust in our dental services, from childhood to adulthood. We are so happy that the dental team at Dr. Au Children and Family … More
The service was very good. The doctor had a very gentle hand.
Reply from the clinic
Thank you, Sasiprapa Srichan, for kindly giving a 5-star review of Dr. Au Children and Family Dental Clinic. The doctor's gentle touch is a charm that I received from receiving such delightful service. Sasiprapa Srichan, while lying down to … More
Thank you, Ms. May Chadaa, for your excellent review of Dr. Au Children and Family Dental Clinic. Brush your teeth regularly for long-lasting good health. With love and care from the Dr. Au Clinic team.
Reply from the clinic
Thank you, Ms. May Chadaa, for your excellent review of Dr. Au Children and Family Dental Clinic. Brush your teeth regularly for long-lasting good health. With love and care from the Dr. Au Clinic team.
Doctor has been taking care of my teeths since I was young till now when I am 28 years old, I have allways been comfortable with my Doctor.
Reply from the clinic
Thank you so much for your wonderful 5-star review! It's been a privilege to care for your dental needs from your youth to your current age of 28. We greatly value your trust and are delighted to hear that you've always felt comfortable … More
Thank you so much for trusting us to take care of your teeth from childhood to adulthood. Brush your teeth every day and keep smiling handsomely forever!
Reply from the clinic
Thank you so much for trusting us to take care of your teeth from childhood to adulthood. Brush your teeth every day and keep smiling handsomely forever!
Excellent service, I was very impressed. The doctor was very lovely.
Reply from the clinic
Thank you so much, Tangmo! Please come for your annual dental check-up next year.
For those who want to get their teeth fixed, there is a good clinic near Taladsit. The doctors are very good and don't discriminate against any race.
Reply from the clinic
Thank you very much, Ms. Tin Mar Soe. Brush your teeth and take care of your gums so that you can have beautiful braces. Thank you.
I've been getting my dental treatment here all the time... The dentist takes excellent care of me... The treatment is meticulous... They use high-quality dental materials... I'm very impressed with the care and follow-up.
Reply from the clinic
Thank you Mr. Thirasan Changlek. Brush your teeth regularly and use dental floss regularly. You will have good teeth and a beautiful smile and delicious food for a long time.
I've been coming to the dentist since I was a kid. When I was a kid, it hurt a lot. Hahaha. But now it doesn't hurt anymore and my teeth don't have cavities.
Reply from the clinic
Thank you, Jxhjx. Thinking about your teeth? Feel free to visit Dr. U's clinic anytime. We're happy to provide consultation and advice.
Good service, friendly staff. Our whole family used their service.
Reply from the clinic
Thank you, Mr. anotai and family. The team is happy to serve and intends to develop the service, maintain the standard and be up-to-date consistently.
Great dentist. She is extremely good with my son. He is just 5 years old and went for his first a sealant treatment today and it went very smoothly indeed. I'll explain in detail below: …
Reply from the clinic
Thank you very much for your trust in taking care of your child's teeth. He is smart and has good dental health. Have regular dental check-up every 6 months. for long term strong teeth and beautiful smile.
Many thanks to Dr. Lalida and her assistant Ten ❤️ they solved the problems of my children aged 9 and 11 quickly and professionally! The doctor gave valuable advice and we are very happy with the visit! …
Reply from the clinic
Thank you so much .It is our pleasure to take care your child.Welcome for check up next 6 months for perfect smile.
I came here with my sister. The clinic here provides excellent service and is very clean.
Reply from the clinic
Thank you, Ms. Kakan, for trusting Dr. U's dental clinic to take care of your teeth. Brush and floss regularly to keep your teeth strong.
Thank you very much, Mr. Otto. Our team will continue to improve our service.
Reply from the clinic
Thank you very much, Mr. Otto. Our team will continue to improve our service.
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