Patients
Reviews of Dr. Au Children and Family Dental Clinic.
Phuket, Thailand. 455 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Phuket's first specialist pediatric dental clinic with 27+ years of operation, led by a certified pediatric dental specialist with verifiable credentials and a team of 30+ dentists covering the full specialist spectrum. Strong track record with international families and expatriates, emergency accommodation, English-speaking staff, and daily extended hours to 8:30 PM make it practical for traveling families. Best suited for families traveling with children needing specialist pediatric care rather than adult cosmetic or implant tourism.
Authenticity
6/10Baseline 7: website, named founder DDS+Cert.Ped.Dent, Dental Departures listed. 50/50 reviews near 5-star, 0 verified: -1. Final 6.
Treatment quality
8/10Baseline 8: 30+ dentists, full specialist scope, long-term patient retention, Dental Departures verified doctors confirmed. Final 8.
Cleanliness
8/10Baseline 8: Japan-imported equipment, 7 rooms, international sterilization standard, multiple independent reviewers confirm clean facility. Final 8.
Team
8/10Baseline 8: 10+ named doctors in reviews, founder credentials verifiable, specialist team (ortho, endo, pedo, prosth, oral surgery) confirmed. Final 8.
Price value
7/10Baseline 7: competitive Thailand pricing on Dental Departures, clinic states affordable policy, no public price list on own site. Final 7.
Tourist suitability
7/10Baseline 7: emergency walk-ins accommodated, English confirmed, insurance coordination, daily to 8:30 PM. Primary focus pediatric. Final 7.
What comes up well
- Certified pediatric dental specialist founder with 30+ years and university lecturer history
- 30+ dentist team covering orthodontics, implants, endodontics, oral surgery, prosthodontics
- Emergency same-day appointments documented for tourists
- English-speaking doctors confirmed by multiple international patients
- Daily hours 9 AM to 8:30 PM, 7 days a week
Points to weigh
- 50 sampled reviews all near 5-star with 0 verified - no independent verification available
- Primary focus is pediatric/family; limited adult cosmetic tourism orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 455 reviews
Excellent clinic! I really appreciate the doctors' approach; everything was clear, fast, and to the point. The doctors were very kind and explained everything in detail. Thank you so much!
The clinic is clean, the service is good, and the wait time is short.
Very bad. Have appointment 6 pm for my daughter a long time. Come at 6 pm wait 20 min at the lobby only for the staff to say sorry the doctor go to Bangkok and today cannot be helped . Even lying that they try to call before, they have 2 different numbers! Avoid!
I have been having my teeth done at this clinic since I was a child. I feel that my teeth are very clean. I came with my sister and really liked it.
Reply from the clinic
Thank you, Mr. Wissarut Khatanan, for trusting Dr. U's dental care clinic. We will continue to improve and develop our clinic's capabilities to keep up with the modern world. Bright smiles, take care of your teeth regularly.
The doctor and the team were very professional. Thank you very much, doctor.
I've trusted the doctor to take care of me since I was 6 years old. Now I'm 14 years old. 🙏👍 …
The doctor is kind and does good work; the clinic is clean.
Incompetent staff and unreasonable prices. I went on a referral from the insurance company. It turned out they had brokerage services, and the insurance company offered a different option. Since the receptionist told me they wouldn't charge …
Had my tooth done here, all the doctors are amazing, didn’t like the front desk very slow response, not friendly never smile and sometimes they just ignore your message. Very unprofessional
Today I had my teeth cleaned with Dr. Rak. He's kind and lovely, and explains things clearly. The staff are also very nice.
Bad clinic, incompetent doctors. I had a filling done, it fell out after two days. When I returned, I asked for a refund and to have the work redone. Another doctor examined it and said I needed a different one. They didn't refund my money, didn't do anything to my tooth, and charged me extra for the appointment. Total crap 😩 …
A mother has been bringing her child for fluoride treatments since the age of two. The first time she met Dr. U, she received excellent advice. Now, her daughter is almost 14, and they've continued receiving dental care here. They've also …
I've been seeing the dentist since I was 2 years old. Dr. U is very kind. I feel my teeth are much cleaner, and I get freebies every time I visit.💘💘 …
A very good clinic. I came on the recommendation of friends. Luckily, there was an opening, and they even saw me half an hour early! They did the filling in 30 minutes, and I didn't feel a single bit of pain! I definitely recommend it to everyone, and the prices are also very reasonable.
I had a tooth filled with Dr. Komkit. He was very good at filling.
It's so good! Whenever my daughter has a toothache, we go here! It's been that way for years now. I recommend it to all the kids!
The doctor communicates well with children. The atmosphere is positive and professional. I recommend him!
Dr. Mint treated my daughter today , we came at 19:00 ,the end of the day ...all team was tired , nevertheless Doctor was very patient as it was my daughter first dental treatment in her life ,she is 6 Y/O,.Dr.Mint waited even though my …
The dentist here is very kind. The dental work was done quickly throughout the process. My children loved it.
I went in to get one of my wires put back in on the 28th December 2023 which they did and they also put something to hold it but a few days later the wire popped back out. The first time I went I paid 500 bhat to put it back in and then …
I came to have my wisdom tooth extracted. The doctor took very good care of me and even gave me a free gift.
The service was excellent. They took great care of us.
A good clinic! My children go for examination and treatment. Everything is always excellent! The doctor is very attentive, can win children over, which is very important! Thank you and prosperity to your clinic
Consultation for teeth cleaning and orthodontic treatment; excellent service and attentive to customers.
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