Patients
Reviews of Dr. Smile Dental Clinic.
Hanoi, Vietnam. 229 aggregated from Google, 1 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Dr. Smile Dental Clinic is a well-established Hanoi practice led by Dr. Ly Thi Thuy, a Specialist I prosthodontist with 17 years of experience who is frequently named by international reviewers. The clinic draws a genuine mix of Western tourists for routine cleanings through to veneers and implants at prices that are among the lowest in Vietnam for international-brand systems. Two documented repair failures and the absence of any verified reviews temper an otherwise strong track record.
Authenticity
6/10Baseline 7: real clinic, named dentist Dr. Thuy with verifiable credentials, varied international reviews. -1 for 0 verified reviews on 229-count pool and inflated short desc claiming verified reviews.
Treatment quality
7/10Baseline 8: multiple detailed treatment accounts (veneers, root canals, implants, crowns). -1 for two documented chipping/failed repair complaints and one poor-cleaning experience.
Cleanliness
7/10Baseline 7: consistent praise for clean modern facility across diverse international reviewers. One negative note about lack of patient privacy (multiple patients treated simultaneously). No JCI.
Team
7/10Baseline 8: Dr. Ly Thi Thuy (Specialist I, Prosthodontics, Hanoi Medical University, 17yr exp) named and verifiable. -1 one review noted an intern struggled; no additional named dentists confirmed.
Price value
9/10Baseline 9: cleaning $10, root canal $24, Straumann implant $1,569, crowns $20-48. Genuinely among lowest verified pricing in Hanoi for international-brand implants. Strong value signal.
Tourist suitability
7/10Baseline 7: English-speaking staff confirmed, WhatsApp booking, central Hanoi location, 8am-8pm daily + emergency hours. No dedicated airport transfer or tourist package documented.
What comes up well
- Named lead dentist Dr. Ly Thi Thuy: Specialist I, Prosthodontics, Hanoi Medical University, 17yr exp
- Straumann and Dentium implants from $981-$1,569 USD - strong value
- English-speaking staff and WhatsApp booking confirmed by international reviewers
- Diverse international reviewer base (AU, UK, IE, PT, RU, ID) with specific treatment detail
- Extended hours 8am-8pm daily plus emergency appointments
Points to weigh
- 0 verified reviews across 229-count pool; short description falsely claims '190+ verified reviews'
- Two documented cases of chipped/failed restorations on the same patient within 5 weeks
- One reviewer reported lack of patient privacy with multiple patients treated simultaneously
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 230 reviews
Great service. They speak great English and help a lot. They also help me with my issues I have.
Reply from the clinic
Thank you so much for your kind review! 🌟 We’re glad to hear you had a great experience and felt well-supported by our team. … More
Excellent service and at great prices, only needed fillings done but was so impressed by the service I asked for a lot more
Reply from the clinic
Thank you so much for your kind words! 😊 We’re really happy to know you were impressed by our service and care. It’s always our goal to provide excellent treatments at fair prices. … More
Came here twice for different treatments. I am super satisfied. All of the staff and the doc are super professionell and friendly. Can recommend this clinic 100%.
Reply from the clinic
Thank you so much for visiting us twice and for your wonderful feedback! 🌸 We’re so happy to know you’re fully satisfied with both treatments and our team’s care. … More
The team were fantastic today. I was super nervous and they helped out a lot. Would Highly recommend
Reply from the clinic
Thank you so much for sharing your experience! 💙 We’re really glad our team could help you feel comfortable and cared for during your visit. … More
A modern, highly efficient, professionally equipped clinic, providing fast, high-quality treatment.
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re delighted to hear you appreciated our modern facilities and efficient, high-quality care. … More
Can here to get a broken tooth fixed and teeth whitening. They fixed my broken tooth and made it look so good and fixed another one with a chip In it. The teeth whitening turned out so good! Definitely recommend this place! Amazing!
Reply from the clinic
Can here to get a broken tooth fixed and teeth whitening. They fixed my broken tooth and made it look so good and fixed another one with a chip In it. The teeth whitening turned out so good! Definitely recommend this place! Amazing!
Best dental clinic in Vietnam ! Amazing service and really good attention to detail. Everyone here is so lovely and welcoming, I couldn’t recommend this place enough !!! :) …
Reply from the clinic
Thank you so much for your amazing review! 💙 We’re thrilled to hear you enjoyed your experience and felt well cared for by our team. … More
Had fillings done here and my partner also had fillings and this front tooth crack repaired. Amazing service, they fit me in there and then took 30 mins and was made to feel very comfortable and much more affordable prices to home
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re very happy to hear that both you and your partner had a great experience at Dr.Smile Dental Clinic. … More
10/10 staff & service. Amazing teeth whitening service! Highly recommend
Reply from the clinic
Thank you so much for your kind feedback! 🌟 We’re so happy you loved your whitening results and experience with our team. Hope to see you again soon! 😁🦷 …
Amazing experience, staff is very friendly. They communicated through Google Translate. We did $1000s worth of dental work for a few hundred. Quality work and friendly staff, I will definitely return.
Reply from the clinic
Thank you so much for your kind words! 😊 We’re truly happy to know you had a great experience and found our treatments high-quality and affordable. Our team always strives to provide professional care … More
I am so happy with my experience with Dr. Smile in Hanoi! I had wanted a cleaning, but my main reason for visiting was a tooth gem gone wrong and I needed to removed ASAP, and they did a great job with that! My teeth also feel so clean and …
Reply from the clinic
Thank you so much for sharing your experience! 💎✨ We’re so glad that our team could help remove the tooth gem safely and make your teeth feel clean and refreshed. It’s great to know you appreciated the … More
Teeth cleaning and gum treatment. Everything was great. Very clean and affordable
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re delighted to hear you were happy with your teeth cleaning and gum treatment. It’s always our goal to provide high-quality care in a clean and affordable environment. Hope to see you again soon! 😊 …
Super quick and efficient! Would highly recommend! Mia is wonderful and very helpful
Reply from the clinic
Thank you so much for your kind words! 💫 We’re so glad you had a great experience with Mia and our team. Your recommendation means a lot to us — we look forward to welcoming you back anytime! 😊 …
I had teeth cleaning and filings done today the dentist was extremely helpful and informative. The staff members were also very helpful. I am extremely happy with the result
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re delighted to hear that you were happy with both the treatment and our team’s care. Your satisfaction means a lot to us! … More
Texted them and they fit me in within the hour. Quick and painless cleaning and cavity fill for 1M. Very friendly and professional staff. I would highly recommend this spot and would return in the future.
Reply from the clinic
Thank you so much for your kind review! 💙 We’re so glad we could fit you in quickly and that your cleaning and filling went smoothly. Our team truly appreciates your recommendation and looks forward to seeing you again in the future! …
Initially I went in just to have my teeth checked but then ended up having more than one filling done and teeth cleaned. They were very professional. I loved how they kept me informed about the different procedures!! They even sent me follow up texts to find out if I had any problems. Thank you.
Reply from the clinic
Thank you so much for sharing your kind words! 💬 We’re really happy to hear that you felt well-informed and cared for throughout your visit. … More
It was an amazing experience. I came in to ask how much it would cost to fix one tooth, and he fixed four in 30 minutes. Very professional, fast, and painless. Thank you so much. Even including plane tickets and hotel accommodations, it was cheaper than I would have done the same thing in China.
Reply from the clinic
Thank you so much for your feedback! 😊 We're so glad you enjoyed your treatment at Dr.Smile Dental Clinic. Fast, painless, and with a professional approach—that's what we strive to … More
Booking an appointment was so convenient and fast! The communication from start to finish was seamless. We booked teeth cleanings for two people, and the service was impeccable. The dentist was thorough, took pictures of my teeth, and …
Reply from the clinic
Thank you so much for sharing your wonderful experience! 🌟 We’re delighted to hear that you found the booking process smooth and that our team provided clear, professional care. Our goal is always to make every visit … More
The doctor is very good, professional examination, careful consultation. I came for an examination and my child didn't have to do anything, everything was free. Tooth extraction and anesthesia were also free. I was really surprised with the clinic. 5-star service. Dedicated.
Reply from the clinic
Thank you so much for sharing your honest opinion! 💖 Dr.Smile is very happy to bring you a professional, dedicated and transparent examination and treatment experience. … More
I visited Dr. Smile today in Vietnam, and I honestly couldn’t recommend them more! The prices were very affordable, the staff were incredibly professional, and they took the time to offer me great advice. Even though I only went in for a …
Reply from the clinic
Thank you so much for your amazing review! 🦷✨ We’re thrilled to know you’re happy with your new smile and the care you received at Dr.Smile Dental Clinic. … More
Did a scalping and clean and X-ray for crown service was outstanding and the staff were super helpful and kind, highly reccomend and hope to come back here again for further treatment😁 …
Reply from the clinic
Thank you so much for your kind words! 😁 We’re delighted that you were happy with your scaling, cleaning, and X-ray experience. … More
Very accomodating, got new retainers done and we’re ready within 2 hours, highly recommend
Reply from the clinic
Thank you so much for your kind review! 🦷💫 We’re so glad to hear you were happy with your new retainers and our quick, professional service. … More
Having used many services and many dentists, everyone feels comfortable and relaxed. Even babies don't feel scared. The instructor is super cute and thoughtful. Thank you Dr. Smile 😍🥰 …
Reply from the clinic
Thank you so much for your lovely words about Dr.Smile Dental Clinic 🥰 We are so happy to know that the whole family, especially the baby, feels comfortable and secure when being cared for at the clinic. … More
I visited Dr Smile and it was explained I needed a crown fitted. This was done as a next day service which was amazing. I also had some fillings and whitening. Everything was clear and the staff were amazing, looking after this nervous patient. I’d thoroughly recommend 5*
Reply from the clinic
Thank you so much for your kind review! 🌟 We’re so glad to hear you had a smooth experience and felt comfortable throughout your treatment — especially with the crown, fillings, and whitening done so … More
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