Patients
Reviews of Digital Smile Academy.
Zagreb, Croatia. 65 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 65 reviews
So I came here as an emergency, I knew I would have to pay, which is fine. Now that I paid, the doctor looked at my teeth and I gaped for 2 minutes, he told me he couldn't do an upgrade that often falls out, after which I asked him if he could at least patch it up, he said no. No one asked me if I wanted to do an orthodontic treatment or anything like that, they just brushed me off. I came to…
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the cashier and got a quote for one tooth and this examination, where they didn't do anything, was charged 30 euros, okay, I asked if I could at least get pictures, again no, they are paid extra. So I paid 30 euros to gape and left without the service I came for. It feels terrible when something like that happens because they don't ask or do anything. This is the second time I've been to them, it was similar the first time a couple of years ago, the doctor ground my tooth down to the bone so much that it cracked the same day and they couldn't fix it anymore and I had to put a pin in. That's it, now I'm wondering if this is fair and correct. If I could I would put -0
Reply from the clinic
Dear Tomislav, We are sorry that you have this impression, but emergency appointments are charged in private practices. Unfortunately, your situation is more complex than just a filling, as the dentist who saw you tried to explain, and your colleague made you an offer for it. As for the X-ray, it was done to determine the patient's condition, you can get the scan as your colleague told you, but by the time she went to get the image, you had already left the clinic. At any time, if you would like a scan, we will send you the scan, so please contact our call center. Have a nice weekend!
I have to praise and recommend Dr. Šeparović at the Polyclinic!! Of the many problems I had with my teeth, I finally found a place where the problems were solved👏👏! Expertise, patience, answers to all my questions, advice, instructions...I have no words except Thank you!! I also have to mention the wonderful young people, the assistants!! You can see their effort, commitment and great desire…
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to absorb knowledge!! Kudos to Dr. Vukić for the complex, professional, wonderful team! For every recommendation!
Reply from the clinic
Thank you Erika, we've known you since you were a little girl, we're very happy about your words🫶
Communication is always fast and easy, service is top notch ☺️ special praise to Dr. Martini Besek - I always feel like I'm in good hands 😄 …
Reply from the clinic
Thank you, see you soon, greetings from the whole team! 😃
I have visited the DSA polyclinic in Špansko several times and I must admit that I was struck by the way this top-notch team of dentists and staff work. They respect appointments and take care of patients after the procedure. Everyone is smiling, cheerful and caring, for every recommendation.
Reply from the clinic
Many greetings from the smiling team, see you at your regular check-up!
You can't get better service, I especially recommend Dr. Besek, there is no better one in Croatia.
Reply from the clinic
We agree, many greetings from Dr. Besek!
Big praise to the entire DSA team! They are extremely dedicated, professional and precise in their work. 3 years ago they saved my tooth that was badly treated in another office and for which they told me it had to be extracted and an implant installed. They call me regularly for check-ups and take very detailed care of the health of each of my teeth! All recommendations.LP
Reply from the clinic
Thank you, Steven, we appreciate these kind words! Best wishes from the entire team and see you at the next check-up!
It's simply fantastic, competent doctors, each in their own field, and extremely friendly at registration...and first-class equipment. I feel very well looked after 😉🤗 …
Reply from the clinic
Thank you, see you on Friday!
Expensive, but the staff knows what they are doing. I recommend :)
Reply from the clinic
😘 …
VERY HIGH QUALITY clinic with really great and professional people. Considering that I have had all my teeth done, I would recommend it to anyone who is in doubt about anything, you will not regret it at all. It is a nice feeling when the patient comes first, when everything is made easier for them, so a BIG THANK YOU to the entire team and especially to Dr. ČUKELJ because with this beautiful…
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smile on my face, my makeup will look much better now 🤘
Reply from the clinic
Dear Ivan, thank you for your kind words, your transformation is especially dear to us!
I have many years of experience with Digital Smile Academy. I am very satisfied with the professional service and kindness.
Reply from the clinic
Dear Ms. Emiliana, thank you for your kind words, see you soon at our appointment!
There's not much to say except that they are great!!!
Reply from the clinic
Thank you Ms. Morana, greetings from the whole team!
With its professionalism and expertise, the clinic definitely provides the best option in the industry. With the whole team, I would point out Dr. Šeparović as a top expert.
Reply from the clinic
Thank you, we send greetings from Dr. Šeparović!
Highly recommended, top-notch and patient doctors and nurses! Top work at a reasonable price!!!
Reply from the clinic
Thank you, we look forward to your new smile!
Definitely the best, best, best clinic in town, pleasant atmosphere, top doctors and staff and a smile that takes your breath away. I highly recommend Digital Smile Academy, without which my life is unimaginable👌👌👌👌👌❤❤ …
Reply from the clinic
😍 …
Digital Smile Academy, a clinic that changes lives!💞 Still under the impression of the day, I want to praise the team that turns your dreams into reality DSA! For me, today is that day! I want to praise Dr. Malić, a man who is perfectly professional, responsible and incredibly calm always, a perfectionist. That is my impression that I got in the three months I have been coming to the clinic.…
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When I would say to Dr. Malić, "thank you" he would answer, "nothing, that's my job!" Assistant nurse Svjetlana, a woman who assists for hours and does the writing at a high level, just sit back in the chair and the nurse does everything necessary. BRAVO! Excellent, Dr. surgeon! All praise for the perfect mental preparation before the surgical procedure for implant placement👍! And when you enter the clinic, the girls at the counter greet you with a smile and a warm welcome, all praise to the nurses! And finally, all this and more would not have been possible without excellent technicians, Patrik gave himself to the entire work, I'm sure he couldn't sleep at night because of the excitement!😊 BRAVO! DSA is a clinic that you leave as a member of the family, with tears of joy because of the excellent work, professional knowledge and long-term practice! Today, my life has a wonderful continuation! And so, dear EVERYONE, thank you for my new smile!🫶
Reply from the clinic
Dear Ms. Nikolina, it was an honor for us to participate in your transformation. It is because of patients like you that we love our job! :)
Since I had bad experiences with dentists and wherever I went I didn't get quality service, but I left with even worse results, I didn't expect anything more. When I came to DSA, I thought the same thing would happen, but I said I had nothing more to lose. Besides the fact that my teeth were in very bad condition (I had veneers for 4 years that were made very poorly), I wasn't ready for another…
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dentist and the same story. But to make a long story short ☺️ DSA is something you won't see on every corner, it's like you're at home there. Everyone is cheerful, smiling and most importantly HAPPY when they see what they've changed on you (and we all want a perfect smile, beautiful and healthy teeth). Every doctor at DSA is special and each of them will give you 1000%. I was very lucky this time because I got the best dentist, Dr. Anela Grbavac. What particularly impressed me was the desire of every doctor, especially mine, to get what I came for: healthy and beautiful teeth. So if you ever need a repair or a complete overhaul at DSA, you will get more than what you came for ❤️
Reply from the clinic
Dear Marina, thank you, we are glad that you appreciate and notice our effort and commitment. It is easy to work with such wonderful patients like you! ❤
Due to years of trauma and poor education, I came to Smile Academy with very bad teeth and a very big trauma. The examination with Dr. Marko was stopped due to a panic attack. I have changed many dentists over the years, but the childhood memory that only in this office they knew how to work with the patient, as a person, has remained. I cannot express in words or money the debt I have to Dr.…
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Šeparović, who removed my trauma in two visits, changed my smile and quality of life. As a young person who could not smile, now I smile, and with a big smile. Going to the dentist is no longer a postponement, now it is a joy because I know that every time I will leave without pain, with more knowledge about dental and gum care, but also with a nice experience. Because in this office you will primarily get the opinion and help of people, without judgment, only empathy. Dr. Šeparović, you are amazing!
Reply from the clinic
Dear Šeila, thank you very much for your kind words, we are glad to put a smile on your face! 😊
I have been coming here for over 28 years and I am very satisfied with their service, the kindness of the staff, the professional approach to every problem, and the quality of service.....
Reply from the clinic
Thank you, we look forward to your every visit!
From the first visit to the end, the patient really feels like a human being. Many thanks to the entire team, especially Marko, Vjera and Kristina, for the excellent job they did.
Reply from the clinic
Thank you!
All praise to Dr. Šeparović who does an excellent job with incredible ease and kindness, congratulations
Reply from the clinic
Dear Ms. Dubravka, thank you very much, we send greetings from Dr. Šeparović!
Extremely kind and professional. The extraction of a prematurely erupted tooth was more painless than expected.
Reply from the clinic
Thank you! 😍
Kudos to Dr. Martina Besek. She is very attentive, patient, gentle and professional! Thank you for everything :)
Reply from the clinic
Dear Mia, thank you very much!
Congratulations to the whole team, especially to Dr. Šeparović, amazing 💙 …
Reply from the clinic
Dear Mrs. Martina, thank you very much!
I have travelled here 2 times from England and have had a lot of work done to my teeth. I am very pleased With the end result. The team are all very friendly and each dentist /assistant worked to a high degree of skill and are very thorough with there work. I couldn’t recommend them enough!
Reply from the clinic
Dear mr. Smith, thank you so much!
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