Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
We received excellent service. Dr. Rafael Obando explained everything in detail before the procedure. He was very professional, answered all our questions, and provided a clear estimate before starting. The work was completed exactly on time, and the results were excellent. 100% recommended!
Reply from the clinic
Hi José, thank you for entrusting your mother's treatment to us. She lives in Florida. The entire process was completed in two weeks thanks to laser technology, an intraoral scanner, and a 3D lab. The treatment has a one-year warranty. … More
It's a great place for any dental treatment. I had my orthodontics done there, where they used Damon technology, which significantly reduced both the procedure time and the number of interventions. I'm incredibly grateful for their service and highly recommend them.
Reply from the clinic
Hi Jaime, with Damon technology, treatment time and pain are reduced, and the braces are gentler on the teeth. Appointments for residents abroad can be scheduled every three months. It's not ideal, but it has worked very well for us. … More
Very professional and reliable. I had my wisdom teeth extracted and cleaned, and now I'm going to get braces. Truly very trustworthy, I recommend him 100%.
Reply from the clinic
Hi Cristian, thanks for your comment. We use diode laser treatment for wisdom tooth extractions and almost all other surgeries, which reduces healing time, pain, and inflammation. It has been a great help to both patients and professionals.
Yesterday I had a veneer done, and it was by far the worst experience I've ever had at a dental clinic. The water used with one of the devices was so strong it got in my eyes, and my hair and t-shirt were completely soaked. They used UV …
Reply from the clinic
Hi Laura, as I mentioned, changing a veneer in a Smile Design already done by another professional is a very difficult challenge. The color was changed because we both didn't like it. I was the one who told you I didn't like it, and we … More
I came to Colombia for a dental procedure and chose this office for its reputation. The doctors were respectful, compassionate, and down to earth. Their technology was advanced, allowing them to pinpoint the exact location of my tooth. …
Reply from the clinic
Hi Nicole, thank you for your comment and excellent rating. Have a safe trip home.
Incredible care and prices, a quick and safe procedure. Fast, painless laser healing, highly recommended, and at an excellent price. Thanks to Dr. Victor and everyone else.
Reply from the clinic
Hi Hellen, we are fortunate to have the Diode Laser, which helps us in the recovery process of all types of scar tissue. It is also effective in reducing pain and inflammation.
My experience with Dr. Rafael in Bogotá has been excellent. He offers very reasonable prices, and I'm very happy with my smile makeover.
Reply from the clinic
Hi Daniela, thank you for your rating and for taking the time to write this review.
I recommend Dr. Rafael and his entire team; they provide excellent professional dental service with the best treatment.
Reply from the clinic
Hi Monica, thank you for your review and for keeping your appointments all these years.
Thank you, Dr. Julio. I had a bicycle accident while visiting Bogotá. He performed four root canals in two days (without an appointment) so I wouldn't miss my next flight. He was very patient with my lack of Spanish and did a great job at a …
Reply from the clinic
Hi Tess, we are fortunate to have excellent specialists. Dr. Julio is the clinic's endodontist and a professor at the National University of Colombia, teaching both undergraduate and postgraduate courses. … More
Highly qualified professionals with advanced technology for precise work and warm, personal service. Highly recommended.
Reply from the clinic
Hi Diego, thank you for trusting us. Our technology is state-of-the-art thanks to our acquisition of the latest generation scanner.
Very happy with my orthodontic treatment! Dr. Caro is super professional in Bogotá, and the prices are very affordable. I highly recommend them! 🤩😊 …
Reply from the clinic
Katherine, I'm very happy with your review. Thank you for your rating.
Excellent, very professional care, fair prices, and excellent results. The best dentist in Bogota. I highly recommend him!
Reply from the clinic
Nohrita, thank you for your review and photo. Blessings.
For over 20 years, I've been going to Dientes y Sonrisa in Bogotá with Dr. Obando, an excellent professional—careful, meticulous, and compassionate. The price is quite reasonable. I come in annually for a deep cleaning, and whenever anything unusual appears, I'm alerted and treated immediately. Thank you always! 💜 …
Reply from the clinic
Ely, thank you for your message. Thank you for entrusting us with your oral health for so many years. We have grown a lot, and thanks to our professionals, we are a leading clinic in Bogotá.
There are still very good orthodontics clinics in Bogotá at good prices.
Reply from the clinic
Thank you for your message. We have many treatment options in orthodontics. Blessings.
The service and communication were immediate; the doctor was very kind and willing to help me with my emergency. I hope to see you soon! Thank you so much!
Reply from the clinic
Hi Claudia, thank you for your review. We try to guide everyone who contacts us via WhatsApp. We're getting emails from all over the world. I hope to see you soon.
The staff and doctors are very friendly and provide excellent orthodontic service, always tailored to your needs. If you're in Bogotá, I highly recommend this place.
Reply from the clinic
Thank you Daniela for your feedback and comment. Your treatment is going very well.
My experience has been superb. For 15 years in Bogotá, my entire family has had the wonderful experience of every orthodontic treatment being a success with Damon Braces. Highly recommended.
Reply from the clinic
Thank you, Alejandra, for your kind words. Your whole family is always welcome. Blessings.
The professionalism and attention to detail required in the process of completing my dental work was of extraordinary quality. It's also important to mention the flexibility and consideration shown toward my dental needs.
Reply from the clinic
Thanks for your comment, Amanda. I always listen to your suggestions. Have a safe trip home.
A team of highly qualified professionals and caring staff. My resin fillings were perfect, and best of all, the price was excellent. The clinic is very centrally located in Bogotá.
Reply from the clinic
Thank you so much, Johana, for sharing your experience and perfect score! Thank you for trusting us with your oral health.
In Bogotá, this clinic is known for its excellent orthodontic care provided by professionals with a human touch and charisma who inspire confidence! And the best part is that the cost meets your expectations.
Reply from the clinic
Thank you Ramiro for your comment and rating. You've only been on your orthodontic treatment for a short time, and things are going very well.
I was undergoing orthodontic treatment, and after two years, they were going to finish my treatment. However, I felt it wasn't complete yet, so I asked an acquaintance and ended up at Dientes y Sonrisa with Carolina Pérez. She finished my …
Reply from the clinic
Thank you, Juan Manuel, for your review. Dr. Carolina is an orthodontist from Javeriana University and has been working with us for six years.
Located in a great area of Bogotá, the prices are reasonable and the quality of the braces is excellent. I'm very happy to see results so quickly.
Reply from the clinic
Thank you, Nelly, for your rating and kind words. Always providing the best in materials, technology, and ongoing training. We're always ready to answer any questions you may have.
The deep cleaning performed by Dr. Rafael Obando in Bogotá is excellent, and the price is very good. I recommend Dientes y Sonrisa.
Reply from the clinic
Thanks Holman for your review. Most considerate patient in the world. We look forward to seeing you every year.
Invisalign Bogota - all what you expect from the product, serviced by highly qualified professionals. Easy and as fast as your teeth allow
Reply from the clinic
Thank you Francisco for posting a review. I appreciate the time you took to let us know about your treatment.
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