Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
Great experience, Rafael truly helped my father from United States which was a complex situation, very helpful & genuine! Highly recommend!
Reply from the clinic
Thank you Amanda for sharing your experience! We’re so glad that Dr. Rafael was able to help your father with his complex case. Providing genuine, personalized care is our top priority, and it’s wonderful to know you felt supported … More
Bogotá Excellent prices My procedure included laser treatment for healing and pain reduction Very good hygiene
Reply from the clinic
Thank you so much for your feedback! We're delighted to hear you had a positive experience and were satisfied with our prices and the use of laser technology for your procedure. We strive to ensure maximum hygiene and comfort for our patients. Your satisfaction is our greatest reward. 😊 You're always welcome!
7 days before my 4 month trip around South America a piece of my bottom front tooth broke. I went to the dentist in the UK who said there was nothing they could do but an implant or bridge which, could take months and was extremely …
Reply from the clinic
Response from the owner Edited a year agoThank you so much Caroline for taking the time to share your detailed experience! We’re thrilled to know that Dr. Rafael was able to assist you so efficiently and provide the care you needed before your trip. It’s wonderful to hear that … More
Excellent and friendly service by Dr Rafael I originally contacted him regarding an issue I had with a temporary denture, under a very short notice he was able to see me and provide a solution to the problem I had, highly recommended!
Reply from the clinic
Hi Diego Thanks for your review and calification of our dental office.
Excellent place. I went for a lower wisdom tooth extraction located in a rather complex position, but the doctors are very humane and professional. Excellent care. …
Reply from the clinic
Hi Shelsy, thank you for your comment. Since we've had laser technology, treatments result in minimal inflammation, reduced pain, and very rapid healing.
I’m from Florida went to Raphael for implants .great job great place
Reply from the clinic
Hi Darrin, thanks for your message and rating. We'll see you soon.
Excellent service with top-quality materials and wonderful patient care. We definitely recommend him as the best dentist in the country. …
Reply from the clinic
Thank you Sorela and Daniel for your review and rating. We can make crowns with the scanner in 24 hours. Safe travels home.
A truly professional doctor, one of the best you'll find. He gives excellent advice. I called from abroad and he had no problem advising me. Super cool!
Reply from the clinic
Thank you, Luis, for your rating. We receive over 40 WhatsApp messages daily from all over the world. We guide you through the process. It's ideal to send prescriptions and photos from your cell phone.
I visited Dientes y Sonrisa in Bogota, where I was treated by Dr. Rafael Obando and his team. Initially, they extracted all my teeth and made me upper and lower dentures. Initially, the upper denture performed as expected, however, the …
Reply from the clinic
Hi James. All our work is guaranteed. We offer free guidance to our patients via WhatsApp. There is a small fee at the clinic that is credited towards the treatment.
This place is fantastic! My wife and I traveled to Colombia and got our teeth withened, we contacted Dr. Rafael via the WhatsApp number on his website, he was very responsive and bilingual. The doctors and staff are incredibly kind and very knowledge.
Reply from the clinic
Hi Santiago, thank you for trusting us and for your excellent review.
The service is fantastic, excellent, and they're very accurate and friendly. It's clear their customer service is also very good. God bless them all.
Reply from the clinic
Hi Luis, thank you for your message. We receive messages from all over the world and we gladly respond to 100% of them. We came into this world to serve.
I went to their Bogotá office for wisdom tooth extractions and the experience was excellent! I had heard many bad experiences from acquaintances at other places and was afraid of the procedure, but fortunately I found "Dientes y Sonrisa" …
Reply from the clinic
Hi Maria, what a lovely review! Thank you for taking the time to write and rate us positively. The laser treatment is amazing. Scarring, pain, and inflammation are greatly reduced.
I finished my orthodontic treatment, unfortunately my orthodontist didn't offer clear retainers... I contacted Teeth and Smile to get retainers. The procedure was extremely fast, they delivered them exactly on time. The price seems good considering the speed and excellent service. Highly recommended.
Reply from the clinic
Hi Katherine, thank you for your prompt rating and review. Your retainers have a 1-year warranty.
I was passing through Bogotá and Dr. Rafael Obando treated my daughter for her cavities. Excellent service, 100% recommended. I hope to go soon for treatment myself. Thank you, Doctor, for your care. Blessings.
Reply from the clinic
Hello Ivonne, thank you for trusting us. We hope to see you soon. God bless you always.
I was very pleased with the services received. The results came after the treatments and advice that were given. My gums have less inflammation. This was verified by another dentist in another country.
Reply from the clinic
Hi Paul with the diodo laser we can reduce infeccion, inflamation and reduce the times of cicatrization. Glad your doctor in USA was happy with the treatment.
I had orthodontic treatment done at this clinic, but it wasn't satisfactory. My bite is now incorrect. It's too deep, I have a crossbite, and my midline is crooked. Now I have to get orthodontic treatment again, otherwise it could cause …
Reply from the clinic
Hello Rafael, you had a bad experience with your first orthodontic treatment with another professional, and you gave us the opportunity to provide you with a second orthodontic treatment. Throughout the entire process, you never mentioned … More
I contacted Rafael when i was in canada. He was super nice to answer all my questions and concerns. I went to bogota and my procedure went so smooth. …
Reply from the clinic
Thanks Harraj for your message. Have a nice return home. See you soon. Remember you have a 1 year guarantee.
My experience in Bogota in Dentistry was absolutely incredible, excellent care, in short times, the prices are very good and with a result that has greatly improved my life, thank you
Reply from the clinic
Thank you Marcela for your rating. Always attentive to any questions and guiding our patients in person and via WhatsApp.
Excellent service, high-tech equipment, and a great price! I came all the way from Los Angeles. I got quotes from several clinics in Bogotá and finally decided to come to Dientes y Sonrisas (Denses and Smiles). Dr. Rafael explained my teeth …
Reply from the clinic
Hi Diana. Thank you for your message and rating. Thanks to the intraoral scanner and CAD/CAM technology, we can have the crowns ready in 24 hours or less.
The best smile design in Bogotá at the best price!!! Thank you so much.
Reply from the clinic
Thank you Juliana for your review and stars. Smile a lot!
I contacted Rafael from New Zealand before moving permanently to Scotland. I had a brief visit to Colombia and Rafael was always responsive and accommodating. What I valued the most was his honesty and 'matter of fact' approach, no flannel …
Reply from the clinic
Hi Ivan, excellent review. We have many international patients. We guide them all through the process via WhatsApp. You sent us photos and lots of information. … More
Dr. Rafael is a person with strong professional ethics. He won't sell you a product if it's not suitable for your condition.
Reply from the clinic
Hi Sandra, thank you for your message and many stars.
Excellent Doctor, highly recommended, good prices, excellent human being and professional. Many years and I wouldn't change him, excellent materials
Reply from the clinic
Hello Claudia, we've known each other for many years. It's always a pleasure to serve you and your family.
I had my teeth whitened in Bogotá with Rafael. He's an excellent professional. The procedure was a success. I highly recommend him.
Reply from the clinic
Hi Virginia, thank you for your review. We have the latest technology in teeth whitening: LED and laser.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dientes y Sonrisa Laser Bogota.
Ask on WhatsApp