Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
Dr. Carolina's professionalism and orthodontic treatment resulted in excellent results, always prioritizing the patient's well-being.
Reply from the clinic
Great review, Alejandro. Thanks for taking the time to share your opinion.
My experience finding this clinic in Bogotá has been fantastic. The excellent advice and support throughout my orthodontic treatment is definitely worth the price. I'm happy with my progress.
Reply from the clinic
Thank you Saida for your review and rating. The progress in your orthodontic treatment with clear sapphire braces is evident.
Teeth and Smile! An amazing team, lots of experience, and the best technology. They extracted my wisdom teeth, I had braces for a year, and now I'm getting my teeth whitened. Everything was very quick and seamless. Highly recommended for speed, money, and the quality of both their people and their professionalism.
Reply from the clinic
Carlos, thank you for your comment. Always with new technology and growing hand in hand with God the Father.
I've used dental services at renowned clinics with many locations and dentists, and while I can't complain, nothing replaces the personalized, friendly, and welcoming treatment I received at Dientes & Sonrisa. Dr. Rafael is a wonderful person, both professionally and personally, and the support team is equally so.
Reply from the clinic
Thanks John for your review. Improving in customer service and technology.
I receive orthodontic, dental, and oral surgery treatment from Dr. Perez, Dr. Obando, and Dr. Rincón in Bogotá. I found a braces plan with the best brands and technology, along with dental and oral surgery services that fit my budget and …
Reply from the clinic
Ira, thank you so much for your rating and positive comments. I'm so glad you felt comfortable and confident with our care. See you at your next orthodontic appointment.
The orthodontic treatment my niece, my daughter, and I received was done professionally, and the place and the staff were very pleasant.
Reply from the clinic
Thank you, Fredy, for your message. It motivates us to continue striving for excellence at our Dientes y Sonrisa clinic. Your family is always welcome.
Bogota. Excellent orthodontic service, they are the best and best of all the price is super affordable
Reply from the clinic
Hi Alexandra, thanks for your review. We'll be finished soon.
We went on a Saturday without an appointment for a deep laser cleaning that cost 280,000. There's also the option of performing regular oral hygiene with ultrasound, …
Reply from the clinic
Hi Arllen, what a great explanation and help for our future patients. I remember all the photos you took, and now I understand why you did it.
Excellent service and the best work they've done on my smile. The best professionals and the best dentistry in Bogotá.
Reply from the clinic
Thank you so much, Professor, for your kind words. You have left me very moved and motivated to continue giving my best to my patients.
The service is excellent. Dr. Rafael, Dr. Carolina, and Ms. Jeny are very professional. I loved this office ☺️☺️
Reply from the clinic
Thank you so much, Yineth, for your message. You know that orthodontics is our passion, and what we do with passion is done with love and dedication. Warm regards.
Very good, really good service, they were very friendly, almost too friendly 😅 …
Reply from the clinic
Thank you so much, Gabriel, for your rating, review, and trust. I truly appreciate your kind words and comments like yours. I'm always striving to do the best for my patients.
It was the only place in Bogota where they guaranteed my daughter's oral recovery, and it has been a complete success. With affordable prices, good hygiene, and compliance with biosafety standards, I recommend it 100%.
Reply from the clinic
Hello Karina, I'm so glad you're satisfied with your experience at the office. It's very gratifying when my patients are happy with their treatment, and I'm committed to improving our professional care for all those who put their oral health in our hands. Always looking out for your family.
I had the opportunity to visit the best clinic in Bogota. Where I made a micro Smile design. They charged me 2,300,000 for the entire treatment. The biosafety and hygiene elements are very good.
Reply from the clinic
Excellent patient. Always cheerful. God bless you in Cali. Thank you for your review.
Excellent dental service. The entire dental team is very professional and friendly; they genuinely care about the patient and strive to make the treatment as quick and professional as possible.
Reply from the clinic
It is a sincere pleasure to offer you our expertise in your orthodontic treatment. At our clinic, we have the best braces on the market. … More
Dientes y Sonrisa, run by Dr. Rafael and Dr. Carolina, is the best Invisalign orthodontics clinic in Bogotá. I started my treatment with invisible aligners four months ago, and the results …
Reply from the clinic
What a great review. Braces-free orthodontics is ideal. Very quick and painless. It was the best choice you made.
If you want the best diagnosis and treatment for your dental health, teeth, and smile, they have excellent professionals with the best technology. Highly recommended for their clarity, professionalism, and adherence to treatment plans.
Reply from the clinic
Don Silvio, what an excellent review. Thank you for your time and trust in us.
Excellent dentistry, 100% guaranteed. They use the best technology and provide the highest quality work.
Reply from the clinic
Hi Nicolas, thanks for your message. New Diode Laser and Shining 3D scanner to facilitate our treatments.
Excellent service and appointment availability. They offered me several procedure options and the best solution. I'm very satisfied with the result. Thank you, Dr. Rafael Dientes & Sonrisas! 👍🏼 …
Reply from the clinic
Nice review, Yuly. All treatments have a 1-year guarantee.
It's an excellent place, committed to its patients, and the dentists are incredibly kind and caring. I highly recommend seeking out this type of care. All the professionals gave their best during my treatment. I needed orthognathic surgery, and they helped me throughout the entire process with my health insurance provider.
Reply from the clinic
Hi Carolina, thank you for your comment and recommendation. The most important thing is to have professionals with good character, who are honest and willing to dedicate the appropriate amount of time to the consultation.
Excellent service, quality of service, and competitive prices. Highly recommended!
Reply from the clinic
Hi Manuel. Excellent patient. Thank you so much for your review and rating. See you on your next vacation.
Excellent! They are very professional, without a doubt I recommend them a thousand times over. These days it's very difficult to find good dentists, that's why I recommend Dientes y Sonrisa (Dentals and Smile), they are the best.
Reply from the clinic
Those are such kind words, Viviana. Thank you so much for trusting us. With care and dedication, we can always achieve our goals. Hugs!
Excellent service! I started my orthodontic treatment a few months ago, and the care from Dr. Rafael and Dr. Carolina has been impeccable. Since I paid for the treatment in cash, they offered me a 10% discount, which was a great saving. Everything has been perfect overall; highly recommended!
Reply from the clinic
David, thank you so much for taking the time to write this review! The results in such a short time have been excellent, thanks in part to your diligence and commitment to your treatment. … More
Very good service, very charismatic and efficient when it comes to practicing orthodontics.
Reply from the clinic
Thank you, Nicolás, for your review. Seeing your progress has been very rewarding for us. I'm so glad you like your results. See you soon!
Excellent service... My daughter and I had orthodontic treatment done in Bogotá. The estimated treatment time was one year, and that was exactly how long it took. The best investment is the one you can enjoy. And we are very happy with her beautiful smile.
Reply from the clinic
Hi Roger, thank you for your message and excellent rating. With self-ligating metal braces, treatment time is significantly reduced. Estimated treatment time with these braces is 10 to 12 months.
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