Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
I was very happy with the treatment by Dr Rafael. I had a succesful invisalign treatment with him. Dr Rafael was always available for consultations and also via whatsapp, and carefully monitored the progress. When I moved from Colombia, he helped me transfer the file to another invisalign doctor abroad. I recommend Dientes y Sonrisa!
Reply from the clinic
Thank you so much for your wonderful review, Laurens. We're thrilled to hear that you had a successful Invisalign treatment with us and that the entire experience was positive for you. Invisalign is the best company in the world and … More
Bogotá Damon Braces Orthodontics It turned out amazing! I came from a previous orthodontic treatment with poor results, but here they worked fantastically on my smile.
Reply from the clinic
Hello William! Thank you so much for sharing your experience with us. We're so happy to know that you're satisfied with the results of your treatment and that we've been able to improve your smile. At DientesySonrisa Bogotá Orthodontics, we … More
Professionalism, kindness, and excellent service. I had my orthodontics done with them, I had my wisdom teeth extracted, and I go to them for all my appointments and those of my family. I'm extremely happy with the service and treatment of …
Reply from the clinic
Hi Diana, you've been with us for two months and you've given us this excellent review. Thank you so much, and may God always bless you.
My daughter is having orthodontic treatment done here, and the changes were visible from the first month. The prices are affordable, and the location in Bogotá is very easy to reach.
Reply from the clinic
"Thank you so much for your trust! We're delighted to hear that your daughter is seeing excellent results from the very first month. We are deeply committed to providing effective and affordable treatments. We're also so glad you found the location convenient. We'll continue to support you throughout this process with the best care! 😊"
The best dental clinic, excellent professionals, excellent service. They're always attentive to your needs and exceed your expectations.
Reply from the clinic
Response from the owner Edited 7 years agoThank you, German, for your kind review and rating. We're continuing with your Roth 3M braces orthodontic treatment. We hope to finish soon. Blessings.
Doctora Carolina and Doctor Rafael are a great team and they run one of the best Orthodontist/Smile Design offices in all of Bogota. If you are an expat looking for an English speaking office, or a local just wanting all the latest …
Reply from the clinic
Hello Robert thanks for your nice review. I promise we will finish before you live Colombia.
Very professional at the Bogota location. They extracted two wisdom teeth, and the entire process was successful, all at the best prices. Highly recommended.
Reply from the clinic
"Thank you so much for your comment, Sandra! We're happy to hear that your experience at our only Bogotá location was excellent and that the procedure went well. We always work to offer the best care at fair prices. We appreciate your trust and recommendation! 😊"
I am very grateful to Dr. Rafael Obando, a great professional and human being. His care is the best you can get. I recommend him 100%.
Reply from the clinic
"Thank you so much for your kind words! We are delighted to hear that your experience was so positive. As a professional, it is an honor for me to be able to help and provide the best possible care. I will always be here for you. Best regards and thank you for your trust!"
My doctor, I always dreamed of a natural smile, and I achieved it only thanks to your work of art. Thank you, thank you. To everyone interested, I 100% recommend Dr. Rafael Obando, an experienced professional who, best of all, provides the attention you deserve.
Reply from the clinic
Hi Leidy, what a lovely review! The most important thing about a dental design is that no one notices the false teeth—they're extremely white and lifeless. As you say, they should look as natural as possible. Blessings.
I had an emergency while I was in Bogotá, and they solved the problem in 3 days! I even look better than before. Thank you so much; I'll be back with more time for more treatments.
Reply from the clinic
Thank you for your feedback! We're glad to hear we were able to help you quickly and that you were happy with the result. We're always committed to providing the best service and effective solutions for our patients. We look forward to seeing you again when you return! 😊
I had my wisdom teeth removed with them and overall it was a good experience. They are very kind and professional. The cost also seemed fair to me. They are located in Bogotá across from UniLago.
Reply from the clinic
Thank you so much for your feedback! We're so glad to hear you had a positive experience with us. We strive to provide professional and friendly service, and it's wonderful to know that this was reflected in your visit. Thank you for … More
At Dientes y Sonrisas (Teeth and Smiles), I had maxillofacial surgery, and thanks to Dr. Edwin Ardila, everything went perfectly. Dr. Carolina performed my orthodontic treatment, and I'm very happy with the results. Jenny is excellent with …
Reply from the clinic
Response from the owner Edited 7 years agoThank you, Angye, for your review. You had the opportunity to meet several of our specialists, and you had a great experience with all of them. You completed your treatment in less than 12 months with Invisible Orthodontics, or Radiance … More
It’s a pleasure working with Dr Rafael, highly recommend his office.
Reply from the clinic
"Thank you Brad so much for your kind words! We truly appreciate your recommendation and are so glad to hear that you had a positive experience with Dr. Rafael. We look forward to continuing to serve you!"
I thank God for finding such a complete team as Dr. Obando, Dr. Edwin, and Jenny. They are charismatic and highly professional in their fields, and they helped me throughout my entire oral rehabilitation and surgical process. I truly have …
Reply from the clinic
Response from the owner Edited 7 years agoCarolina, those are such kind words. You know you're not just our patient, but also our dear friend. Everyone at DientesySonrisa sends you a big hug. Patients like you make us feel … More
An easy-to-find place in Bogotá. They removed my wisdom teeth. It was a quick procedure and their prices were affordable.
Reply from the clinic
Thank you for sharing your experience! We're glad to hear you found us easily and that the process was quick. We strive to offer affordable prices and quality service. We hope to see you again if you need anything else! 😊
I received orthodontic treatment in Bogotá; the doctors are very professional and have excellent ethics.
Reply from the clinic
Thank you for sharing your experience! We're so glad to hear you received excellent care and that the doctors demonstrated professionalism and ethics. We look forward to seeing you again when you need us! 😊
I had a posterior tongue frenectomy done with a laser. The results were perfect. I talked to a few places in Bogota about the procedure before choosing this one. The price was market rate. All the communication on Whatsapp was clear and straight forward. 10/10.
Reply from the clinic
We're so glad your laser frenectomy turned out perfectly! Providing clear and straightforward communication, along with competitive pricing, is our priority. Your experience is what we strive for with every client. For those exploring … More
I really liked the dental cleaning, the doctor was very kind and professional.
Reply from the clinic
We're so glad to hear you enjoyed your dental cleaning! We're thrilled you felt so well taken care of by our team. 😁 Thank you for your feedback, and we hope to see you again soon to continue caring for your smile. We'll be waiting for you with open arms! 🦷✨
Got a cleaning next day appointment. He was great and took amex. Loved the service and the cleaning will be back next week for whitening treatment. Affordable and professional!
Reply from the clinic
Thank you for choosing us for your dental needs! We're happy you appreciated our quick next-day appointments and that you loved the quality of our service. Plus, accepting Amex makes payment a breeze! Looking forward to your return for … More
Excellent service, the place is very nice and tidy, and everyone is very professional.
Reply from the clinic
Hi Jorge, thank you for your message. We look forward to seeing you every 6 months for your general check-up.
My treatment lasted 18 months, including surgery, and was performed in Bogotá in the Unilago area. The results were excellent, and I now have a decent set of teeth worthy of a happy smile. The cost of the treatment was reasonable, …
Reply from the clinic
Thank you so much, Edgar, for sharing your experience! We are thrilled to know you are happy with the results of your treatment and that you now have a radiant smile. The entire team, including Dr. Diana, Dr. Rafael, and our support staff, … More
Excellent experience at Dientes & Sonrisa I visited Dr. Carolina Perez and Dr. Rafael Obando for my orthodontic and …
Reply from the clinic
Hi Marcela! Thank you so much for taking the time to share your positive experience with us at Dientes y Sonrisa Ortodoncia Laser Bogota. We're so happy to hear you're pleased with the results of your orthodontic and cosmetic dentistry … More
Excellent service, attention, and results I live in Tumaco, Nariño, and needed to see Dr. Rafael for the design of three …
Reply from the clinic
Thank you so much for your comment! We are delighted to know that you were satisfied with the design of your zirconium crowns and dental implants. Dr. Rafael strives to offer high-quality treatments, combining his experience with advanced … More
If you feel lost and don’t know where to start with your smile design, this is the right place to do it. Dr Obando will take your smile to another level. These people know what they’re doing, customer service is outstanding and they make sure you get the results that you need. Very professional and friendly staff.
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Dr. Rafael and the entire team are dedicated to helping our patients achieve their dream smiles, and it’s wonderful to know … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dientes y Sonrisa Laser Bogota.
Ask on WhatsApp