Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
I'm very happy with the services of Dr. Carolina and Dr. Rafael O. It's clear they are expert professionals in their field, worthy of being entrusted with one's health. I'm almost finished with my orthodontic treatment, and aside from …
Reply from the clinic
Hi Natalia, thank you for your review. We are constantly training. We also acquired the Diode Laser in December 2022 and the intraoral scanner in February 2023, which reduces processing times.
I'm pleased to have found the best orthodontists in Bogota. The quality of their people and professionals is outstanding. I'm very grateful to my doctor, Carolina. I highly recommend them. Come here so you can have your best smile.
Reply from the clinic
Hello Jesús, thank you for your review. Dr. Carolina is an orthodontist from Javeriana University and has worked at our clinic for six years.
Teeth and Smile offers excellent dental and orthodontic care. I had Invisalign orthodontic treatment with them, with constant follow-up from Dr. Carolina Pérez and Dr. Rafael Obando, who used innovative strategies to correct minor orthodontic issues.
Reply from the clinic
Hi Yubely, thank you for your message. We were very pleased with your Invisalign treatment. We ordered additional aligners because this company allows you to request new aligners for up to 5 years.
I had my wisdom teeth extracted with them and everything was excellent, they are very professional.
Reply from the clinic
Hello Juan David. Wisdom tooth extractions are always performed by a surgeon. Thank you for taking the time to respond. We love receiving great news about our patients' progress.
I'm a foreigner in Bogota and had a bit of an emergency with my dental bridge. I searched Google and this practice was near me, and they were able to see me the same day. My dentist, Rafael, was great - he spoke fluent English (my Spanish …
Reply from the clinic
Thanks so much for taking the time to share your positive experience with us. Nice review and stars.
Rafael is an excellent and very experienced dentist. I was very happy with the results and loved everything. I'll be back soon.
Reply from the clinic
Hi Diana. It's great to see you and I hope you have a safe trip back to New Zealand. Deep laser facials are a reality. Thank you for your review and rating.
Excellent service. I had a problem with my jaw and they fixed it with an incredible and effective treatment. The care is wonderful, the professionals are kind and attentive. The service in general is marvelous.
Reply from the clinic
Hi Santiago, thank you for your message. The clinic's doors are always open for your mom and brother too.
Happy and satisfied with the work of Dr. Rafael and Dr. Carolina, excellent professionals and great human beings... I recommend them, you won't regret it.
Reply from the clinic
Hi Claudia, thank you for taking the time to answer this review. I'm happy with your response and rating.
Loved my Invisalign treatment here. The doctor is super friendly, the treatment was excellent - I had a few special requests like wanting to do the treatment from abroad etc. and Rafael was always happy to help and super flexible. …
Reply from the clinic
Hi Antonia thanks for your nice review. Invisalign is the only company we trust. 5 year garanty and best results. Keep traveling all over the world.!!!!!!!!!
They are honest professionals with great knowledge of the areas in which they work.
Reply from the clinic
Hi Olga, thank you for your review and excellent rating. Our treatments have a 1-year guarantee.
The Invisalign orthodontic treatment was excellent. The checkups were very quick and easy. Dr. Rafael was very kind and efficient. Highly recommended. I'm very happy with the result.
Reply from the clinic
Hi Rafael, thank you for your review and rating. Invisalign has a 5-year warranty and is the only company that performs braces without braces. Other companies only align.
Dientes y sonrisa is perhaps one of the best orthodontic offices in Bogotá. My process has yielded tremendously satisfactory results, and the care and professionalism of Dr. Carolina, Dr. Rafael, and their assistant, Yenny, are unique. …
Reply from the clinic
Hello Carlos, it's a pleasure to serve responsible patients like you. We wish you success in your life. Thank you very much for your positive feedback.
Excellent service and attention. Very professional. Warm and friendly. Excellent treatment.
Reply from the clinic
Hi Janeth, thank you for your message and rating. We're here for any questions you or your family may have.
Excellent team, and impeccable work. Thank you for giving me a new smile ☺️
Reply from the clinic
Hi Claudia, thank you for that review. We look forward to seeing you every year.
Thanks to Dr. Rafael and his team of dentists, I can smile without a problem again. I arrived with periodontal disease, and now it's as if I never had it. They are also a team that treats their patients with care. I recommend them 100%.
Reply from the clinic
Hi Gineth, what a great team we've built! We couldn't have done it without your help. We must continue with hygiene protocols every year.
Dr. Rafael and Dr. Carolina, the best dentists and orthodontists in Bogotá, highly recommended. 👍🏻👍🏻👍🏻 …
Reply from the clinic
Hi Claudia, thanks for your recommendation. We try to be the best.
Excellent dentistry in Bogotá. Thanks to Doctors Carolina and Rafael, I avoided a completely unfeasible and very risky treatment elsewhere. If you're looking for ethical, skilled professionals in Bogotá, this is the place!
Reply from the clinic
Hi Luis, thank you for your review and confidence in the treatment. We're achieving our goal.
Excellent orthodontic service provided by specialist Carolina in Bogotá, highly recommended.
Reply from the clinic
Hi Ramón, thank you for your review and for trusting us. Dr. Carolina has been working with us for 6 years and graduated from Javeriana University 15 years ago. … More
The service at Dientes y Sonrisa was excellent. I had Invisalign treatment in Bogotá and the results were very good—minimal pain and the aligners were very comfortable. I'm happy, and the doctors' service at the Bogotá location was also very punctual and professional. It's worth the time and investment. Highly recommended.
Reply from the clinic
Hi Camila, thank you for the review and rating. The orthodontic treatment without braces with Invisalign is perfect because they offer a 5-year guarantee.
The best orthodontics in Bogotá. My treatment was quick and went extremely well. I recommend them.
Reply from the clinic
Hello Jonathan, thank you for your comment and rating.
He is an excellent doctor from Bogotá. We had to repeat a job and he did it free of charge. I have a one-year warranty. Thank you very much. I am satisfied and I highly recommend him. May God continue to bless you.
Reply from the clinic
Hello Patricia. All our work comes with a 1-year warranty. We are constantly innovating and comparing new technologies. We weren't satisfied with one of your projects and decided to redo it. Thank you for your patience and understanding. We wish you all the best. May God bless you.
BOGOTA. He speaks perfect English. Honest, punctual, excellent work. We went from 4 appointments to 2... very quickly. HIGHLY RECOMMENDED.
Reply from the clinic
Hi Liliana, with new technologies we're reducing treatment times. Diode laser, scanner, and 3D technology. … More
I came from Australia to Bogotá Colombia , and found Dientesy Sonrisa Bogotá. They were the best caring and professional dentist for my children. The pediatric dentist Nataly was very helpful with the process of my twins that had issues …
Reply from the clinic
Hi Carolina. Thank you for your review. We are working in our new website in English. The same website site www.dientesysonrisa.com in spanish and in january 2023 also in ENGLISH.
I live in the United States and a friend referred them to me. They are the best dentists and orthodontists in Bogota. They are honest, attentive to your procedures, and their prices are excellent. I wouldn't change them. Dr. Caro and Dr. Rafael are excellent people.
Reply from the clinic
Hello Catalina, thank you for taking the time to give us your feedback on our work and service. We look forward to seeing your whole family soon and continuing to collaborate and guide you in everything. … More
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