Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
It is important to find a reliable and fast dental clinic. Thank you for the excellent service in Bogotá in Root Canals, Dental Cleaning. Doctors Rafael Obando and doctor Julio. …
Reply from the clinic
Hi Viviana. We know that patients from outside of Colombia come to Bogota for a few days or weeks. That's why we prepare everything by whatsapp and email. It is nice to receive a new 5-star message.
Our first time here was great, doctor speaks English and he is very nice, honest and quick. No run arounds and the prices are fair. If you need dental work and are traveling to Bogota he is your man!
Reply from the clinic
Thanks Javier for your review and 5 stars. See you soon for your orthodontics.
My experience here was amazing, hands down they are the best dentists in Bogotá. They have been attentive and patient during the whole treatment . The dentist Carolina and dentist Rafael used the Damon Ultra Procline system, which are the best braces in the world. I’ll recommend this dental clinic to anyone in a heartbeat!
Reply from the clinic
Hi Sebastian. This Damon System was presented 1 month ago in Bogota by Damon Latin Doctors and you are the first patient in our clinic with the new design braces. … More
I love Dr. Obando's personality, along with his team, especially regarding my daughters' special needs. Many blessings.
Wow, what a spectacular clinic! I love the staff. Their professionalism and dedication. Starting with Jenny, the assistant. She guides you, confirms appointments, and always has a big smile. I was evaluated by Dr. Rafael, the clinic …
Reply from the clinic
Hi Bibiana. Thank you for your message and good rating. We hope to see you next year.
I live in the USA I had an excellent dentist for 30 years and she retired. I couldn't find in the USA a dentist as her. She referred me to Dr Rafael and in the last two years he has done complex dental work (bridges and crowns) for me. I …
Reply from the clinic
Hi Maria thanks for your review. Is nice to work with you. See you very soon.
Excellent service, thank you Dr. Rafael, many blessings to you and your team.
Reply from the clinic
Good day, thank you for your review and excellent rating. All our treatments come with a 1-year warranty.
Terrible! I had one tooth fixed and they chipped the one next to it.
First, I must say that yes, they are very nice people, kind, and initially very attentive. However, I don't know why my treatment and subsequent smile design were a disaster; something inside me already suspected it. After spending the last …
Reply from the clinic
Good morning, Elizabeth. You never informed us of your dissatisfaction. Thank you for your message, and we will continue to work towards improvement.
I’ve lived in colombia for 8 years and over my time I’ve seen a bunch of different dentists. I can confidently say that Rafael and carolina are pure professionals…and apart from that fantastic people. They are always thinking in the …
Reply from the clinic
Hi Christ thanks for your review and 5 stars. This is your house and see you soon my friend.
How can I start?... well, I was very skeptical about this since I live in the US and I found this through google. I started conversations with Dc. Rafael Obando and he explained all, so I decide to take my chances and WOW, I mean …
Reply from the clinic
Hola Wolgang. WOOOOOOOOOOOOOOWW thanks for that nice review. We have an excelent staff. Our Lab works 24 hours a day and 7 days of the week. Remember all the treatment have 1 year garantie.
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