Patients
Reviews of Dentix Portal del Prado.
Barranquilla, Colombia. 205 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 205 reviews
It seems more like a financial institution than a bank; they use fraudulent methods to get users into loan programs.
Reply from the clinic
Ms. Liney Carolina Gonzalez Fontalvo, we are very sorry for the situation you are experiencing. We would like to understand your situation better so we can provide you with a solution. Please send us an email with your information to … More
The service directly at the clinic is very good, but the customer service virtually or by phone, both from the clinic and Dentix, is very poor.
Reply from the clinic
Mr. Carlos Andres Gamarra Batista: We sincerely regret the situation you've experienced. We'd like to understand your situation better so we can provide you with a solution. Please send us an email with your information to … More
For me, it has been a very interesting opportunity since they provided excellent support and service, both in terms of the staff and the materials. The dental treatment is going very well; I haven't had any problems at all. The process is …
Reply from the clinic
Dear Ms. Elvira Perez: We are very pleased to know that you are satisfied with our work. We strive every day to provide you with the best service. Your opinion is very important to us. Remember that you can contact us at 601-7569651 to submit any request, or visit www.dentix.co. Thank you very much!
Excellent service
Reply from the clinic
Hello Ms. Stefy Unfried, we are very happy to know that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you so much for trusting the Dentix method!
The service has been excellent.
Reply from the clinic
Mr. Andres Rodriguez Castro, we are very pleased to know that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you very much for trusting the Dentix method!
The orthodontist, Dr. Sandra Gómez, was very kind and helpful throughout the process, and she helped me a lot when I thought it was going to hurt by making me laugh.
Reply from the clinic
Mr. Frank Palomari, we are very pleased to know that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our single national patient care line at 601-7569651. Thank you very much for trusting the Dentix method!
Excellent service.
Reply from the clinic
Ms. Yamiris Arias Morales, we are very pleased to know that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you so much for trusting the Dentix method!
Excellent service. Excellent professionals.
Reply from the clinic
Ms. Miyeb Rojas Montoya, we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you so much for trusting the Dentix method!
Qualified and suitable professional. Excellent service.
Reply from the clinic
It's time to smile again! Hi Patricia, we're so happy to read messages like this. We're always at the … More
Thank you Dentix for the excellent service.
Reply from the clinic
Ms. Solay Herrera, we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you so much for trusting the Dentix method!
Excellent work and support
Reply from the clinic
Mr. Wolfgang Javier Fernando Uribe Meneses, we are very pleased to know that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact … More
Excellent service and zero complications.
Reply from the clinic
Ms. Katherine D'Orozco, we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you so much for trusting the Dentix method.
I'm very disappointed. The wait for appointments is incredibly long, like dealing with a public health insurance provider. I didn't receive a single appointment for an urgent treatment during the entire month of October... the service is terrible. I want to withdraw and continue my treatment at another facility.
Reply from the clinic
Ms. Ysneiris Galvis Villarreal, we sincerely regret the situation you've experienced. We would like to understand your situation better so we can provide you with a solution. Please send us an email with your information to … More
Excellent service and very good professionals.
Reply from the clinic
Ms. Angelica Candanoza, we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient care hotline at 601-7569651. Thank you so much for trusting the Dentix method!
Good service
Reply from the clinic
Mrs. Geraldine Hoyos, we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national … More
It's been almost a year since I had an implant, and I haven't had any proper checkups because they keep canceling my appointments with any excuse. Lately, they don't even answer my calls, and if they do, they take my information and then …
Reply from the clinic
Mr. Alejandro Mario, we sincerely regret the situation you've experienced. We'd like to understand your situation better so we can provide you with a solution. Please send us an email with your information to [email protected] or … More
1- They are a bit disorganized regarding waiting times; people wait more than one hour to be seen. 2- They never deliver what they offer (they indicate it includes a kit, but they don't deliver my orthodontic kit for 10 days). The advantage …
Reply from the clinic
Mr. Roberto Patiño, we sincerely regret the situation you've experienced. We'd like to understand your situation better so we can provide you with a solution. Please send us an email with your information to [email protected] or … More
Excellent service
Reply from the clinic
Dear Factory Integrated Logistics (FILS), we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us … More
A terrible experience. My daughter is a Dentix patient and is getting braces. She's been paying for a year and three months, and out of nowhere, they tell us that after that time, next month they won't see her anymore because supposedly she …
Reply from the clinic
Ms. Angelica Lugo, we are very sorry to hear about the situation. We would like to understand it better so we can offer you a solution. Please send us an email with your information to [email protected] or contact our national … More
The service was good, but they need to be more organized with appointment times. Both in scheduling and in the actual appointment, I'm always given a specific time and then seen 40-60 minutes later.
Reply from the clinic
Dear Ms. María Carolina Ospino Campo, we are delighted to hear that you are satisfied with our work. We strive every day to provide you with the best service, and your opinion is very important to us. Remember that you can contact us … More
The people who served me were respectful and kind. Good service and good facilities.
Reply from the clinic
Mr. Steven, we are delighted to hear that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact us through our national patient … More
Excellent service; the receptionists are the best in customer service, the doctors are top-notch, and the advisors provide excellent support throughout the service.
Reply from the clinic
Good afternoon, Luis Carlos Bernal Garcia. We are very pleased to know that you are satisfied with our work. Every day we strive to provide you with the best service, and your opinion is very important to us. Remember that you can contact … More
The service and professionalism are excellent. This is my favorite dental clinic.
Reply from the clinic
Good afternoon, Mr. Arturo Goenaga: We are very pleased to know that you are satisfied with our work. We strive every day to provide you with the best service. Your opinion is very important to us. Remember that you can contact us at 601-7569651 to submit any request, or visit www.dentix.co. Thank you very much!
I went for an opinion to start my treatment, and they gave me one and a quote. But when I went to get the braces, the doctor (not the one who assessed me) gave me a different diagnosis and increased the cost of the treatment. I found it very unprofessional to have so many opinions.
Reply from the clinic
Dear Wendy, we are very sorry to hear about this situation. We would like to understand it better so we can provide you with a solution. Please send us an email with your information to [email protected] or contact our national … More
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