Patients
Reviews of Dentist Ritz Carlton Istanbul.
Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.
Authenticity
6/10Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.
Treatment quality
7/10Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.
Team
6/10Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.
Price value
5/10Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.
Tourist suitability
7/10Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.
What comes up well
- Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
- Complex cases handled: sinus lifts, implants, veneers in one visit
- Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
- English-speaking team; patients traveled from Switzerland and USA
- Patients report long-term durability (2+ years post-treatment still satisfied)
Points to weigh
- 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
- External complaint alleges preference for cash payments to avoid tax reporting
- No published price list; one reviewer specifically flags overpricing
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 307 reviews
This is the dental clinic I visit most often and feel confident about, both in terms of pain and the quality of work. Two years ago, I had veneers done on my upper jaw, and my teeth are perfectly aligned. The pain was almost zero, and I …
My father had implants and veneers done 5 years ago and his experience was wonderful and comfortable, so I was encouraged and replaced the old veneers with new ones and the result was very wonderful and the clinic was very comfortable.
My experience with Dr. Ali Mardini and Dr. Lujain was exceptional and wonderful, just as I expected. I received excellent implants without any pain or scarring, in addition to the amazing veneers I'd been dreaming of for years. And of course, I received complete dental treatment. I highly recommend anyone, no matter how far away, to come to Dr. Ali with complete confidence. A huge thank you to the…
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doctors and nurses for their efforts.
A modern, state-of-the-art dental practice (using the latest technologies such as the CONE BEAM, a mini dental scanner available in the office, and a 3D scanner to take measurements for dental crowns with impeccable precision). Dr. Mardini is highly competent, very professional, very empathetic, and puts people at ease. He takes the time to explain each step of the treatment, and the work is…
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is always very meticulous, with high aesthetic standards for the final result. Thank you to the entire team, who are available and welcoming. I highly recommend him. Dr. OSSMAN Mohammad Cardiologist
It was a great experience for me because my smile changed. Dr. Mardini is like a magician. The two most important decisions I made in the last two years of my life were: first to quit smoking and second to have teeth done by Dr. Mardini. I definitely recommend it to everyone who wants to change their smile. Thank you so much, Lujain Mardini & Ali Mardini.
High-class treatment from all employees, especially Dr. Ali and Dr. Lujain. They deserve all the best, God willing. A smile beyond expectations, honestly 🙏🏻 …
I came to Dr. Mardini from America because of the severe blackness in my teeth caused by the types of metal crowns that were installed in America. The doctor helped me get rid of the blackness in my teeth and gums and treated it correctly and professionally. He answered all my questions and I got the result that I wanted and better 😊 …
Excellent service! I'm so happy with the result. Thank you, Dr. Ali and Dr. Lujain, for your efforts and outstanding work. And thank you to all the staff for your excellent service. Onward and upward!
My mother had implants done three years ago and thank God she is very happy. Now she has had the rest of her teeth done again and her smile is now wonderful.
I had the most wonderful experience with Dr. Lujain and Dr Ali Mardini. I am someone who is very conservative and afraid to do much work, but because of the time and the explanation they gave, I was comforted from the moment I entered they …
An excellent center and excellent service that deserves 5 stars. They care for the patient like a little boy, they satisfy him. My husband worked with them two years ago, and I came to them because I saw that my husband was very comfortable with Dr. Ali Al-Fannan’s work, and I wanted to repeat the experience.
As soon as you enter the clinic, you are greeted by some professional, smiling, friendly and welcoming employees. Dr. Mardini is the best clinic I have ever visited 💕 A really good dental clinic with safe and competent hands and a very committed and caring staff. Dr. Ali is an expert in dental implants. He is professionally skilled, thorough, respectful, caring, meticulous and very…
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professional 💕 Everyone in the clinic is good at giving guidance, especially Dr. Lojain and they are always aware of how the patient is doing, which gives peace of mind for each treatment 💕 You can experience security on all fronts. It is so pleasant to be in the clinic. You know that you are in good hands. Everyone has their heart in the right place. My mother and I have visited the clinic many times to have different treatments done. Each visit was a nice experience. We have placed many implants. We have felt safe the whole way through. We are very happy and satisfied with all the treatments and procedures 💕 In addition, there is also a lovely view when you look out the window + that the hygiene in the clinic is top notch 👍 A huge recommendation from here, you are always assured of quality work and security along with good and reasonable prices. Now it has been 8 months since the treatments. Everything is as it should be 🤍🤍 Thank you very much Dr. Mardini for the wonderful treatment. We wish you all the best. Many kind regards from Sawsan Kojok and Oubai Hosnie ❤️❤️
“Dr. Ali is hands down the best dentist I’ve ever been to! I flew all the way from the USA just to see him, and I’ll continue to go to him no matter where he’s located. The clinic is spotless, the team is wonderful, and Dr. Ali’s skill and gentle touch make the whole experience painless and stress-free. Highly recommend!”
I'm so grateful and happy that I decided to get my teeth done by Dr. Mardini. Thank God, I got an amazing result! 😍😍😍 Thank you so much to Dr. Lujain and Dr. Ali! 🌷🌺🌺 They're so kind! 😍🥰❤️ …
My husband and I got a Hollywood smile done by Dr. Mardini, and thank God, it's been two years now and, God willing, there are no problems, no pain, and no inflammation. Their treatment of patients is excellent and kind. And their work is, God willing, excellent. Very beautiful and very natural. May God reward them. 💚♥️☺️
I recommend Dr. Mardini 100%. You can go there with your eyes closed. I had veneers and an implant done, and it went very well, especially with ZERO PAIN!! They really take excellent care of you.
I started my experience with Dr. Al-Mardini a year ago. I have a phobia of dentists, and I had lost a large number of teeth about four …
After a long struggle with gaps in my upper teeth that affected my confidence in speaking and smiling, I finally had the opportunity to visit the clinic of Dr. Lujian and Dr. Ali Mardini in Istanbul after extensive follow-ups and online consultations. My experience was nothing short of exceptional. The reception team was highly professional and courteous, the clinic stood out for its cleanliness…
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s and state-of-the-art equipment, and the doctors demonstrated outstanding communication skills. They explained all treatment options, including veneers, with transparency, always prioritizing the patient’s well-being over financial gain. The treatment itself was of the highest standard, with great attention to detail, ample time dedicated to discussions, a deep understanding of the patient’s needs, and the provision of the most suitable and effective suggestions. Their dedication and sincerity in their work were evident throughout the process. The results exceeded my expectations—I achieved a perfect smile with veneers that restored my confidence and joy in smiling again. I highly recommend visiting this clinic for anyone seeking quality, professionalism, and precision in dental care.
The most important thing is not the work itself, but unfortunately, the communication has become extremely poor and is not at all up to the required standard.
Reply from the clinic
Hello Mr. Nidal, you requested an appointment for the same day, but all appointments were booked in advance due to the high demand at the end of the year. If you had contacted us about a week or two earlier, we would have certainly arranged a follow-up appointment for you as usual. Follow-up appointments are guaranteed and available, and all patients are thankfully satisfied. The main issue with you was that you requested an appointment for the same day when no appointments were available. That's the story in short.
The results of my dental work are more than wonderful, just as I expected. Dr. Lujain and Dr. Ali are both excellent; their treatment was superb, and everything was fantastic, including the appointments. The clinic was great. (The girls...)
I have done my veneers back in 2022. Since then I have received a lot of compliments about how beautiful and natural are my teeth looking. I am super happy with the results and definitely highly recommend everyone to make their smile more confident with Dr Mardini 🫶🏻. Thank you Dr Ali & Dr Lujain. …
Thank you, thank you, thank you, Dr. Mardini. He and his entire team are truly wonderful doctors. My experience with you was excellent. I had almost all my teeth done more than two years ago, and thank God, everything was wonderful because I was afraid before about the smell and the pain, but I was shocked by the result. Bravo! About 5 months ago, I had implants done and I was even more shocked…
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because the result and the method were more than excellent. I came back today for a check-up and thank God, everything was good. I recommend this wonderful doctor to everyone in every way (he is an artist), and God is my witness to what I say.
Dr. Ali and Dr. Lujain are among the best dentists in Istanbul. I had veneers done on 16 teeth. I had a severely decayed tooth, and I went to several dentists who told me it was difficult to fix and would require extraction. But Dr. Ali, …
My experience with Mardini Clinic: Initially, the clinic was located in one of the most luxurious hotels in Istanbul and equipped with the latest technology. As for Dr. Ali, words cannot do him justice in terms of his ethics and humility, and of course, most importantly, he is extremely skilled in his profession. And of course, all thanks to Dr. Lujain and the medical staff.
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