Patients
Reviews of Dentist Ritz Carlton Istanbul.
Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.
Authenticity
6/10Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.
Treatment quality
7/10Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.
Team
6/10Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.
Price value
5/10Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.
Tourist suitability
7/10Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.
What comes up well
- Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
- Complex cases handled: sinus lifts, implants, veneers in one visit
- Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
- English-speaking team; patients traveled from Switzerland and USA
- Patients report long-term durability (2+ years post-treatment still satisfied)
Points to weigh
- 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
- External complaint alleges preference for cash payments to avoid tax reporting
- No published price list; one reviewer specifically flags overpricing
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 307 reviews
The clinic was very clean and the doctors were very good. I received a truly professional service.
I went to Dr. Mardini, he is very good, the doctors are extremely caring and the work done is very clean, the location is great, close to everything, I recommend it to everyone 😍🙏🏻 …
My experience with the doctor was excellent. I have a phobia of dentists, but with his calm demeanor and attention to detail, all my fear went away. The work was clean and precise, and the atmosphere was very relaxing. I definitely recommend him 💐
Very poor reception, not organized They want cash to avoid tax payment to government. Payment machine not working is the answer to push cash payment and then …
The kindest and most skilled doctor and the most beautiful clinic. I had an implant a year ago and then had veneers done again. Thank God, I am very grateful and my mind is blown with the result. May God make them happy, Dr. Ali and Dr. Lujain. She keeps asking about you after the appointments. I highly recommend it 😍😍😍 …
My wife had a dental veneer done at the MARDINI clinic and she was very happy: welcome and professionalism! They are honest and particularly friendly
Excellent service from start to finish! I came all the way from France (Paris) specifically to be treated by Dr. Mardini's team, and it was simply excellent! Thank you again!
The best doctors in the world, Dr. Ali and Dr. Lujain, are incredibly successful, may God bless them. Their hands are worth their weight in gold, and their treatment is wonderful, may God grant them good health.
I went to another dentist and it was terrible. I've now been to Dr. Ali Mardini and it's 10 times better. I really recommend this dentist. I give this dentist 5 stars.
Excellent service Dr. Ali Mardini Dr. Lujain Mardini Best quality in the world
My father and mother had their teeth done by Dr. Mardini, and I had the gastric capsule for weight loss. Thank God, the results were all excellent. We thank Dr. Ali and Dr. Lujain for their wonderful treatment.
Dr. Mardini's clinic is wonderful, with extremely polite and kind treatment. I had dental implants done there without surgery, and thank God, they were excellent. Even their university transfer office helped me get my son transferred with a very simple consultation after I was stuck with some unfortunately bad offices. In short, five-star service, and I recommend Dr. Mardini's clinic to anyone…
Read the rest of this review
wanting to improve their smile. Of course, in addition to the beautiful and breathtaking view while you wait your turn—the Bosphorus, the sea, and a peaceful atmosphere—we also benefited from their advice regarding gastric balloon surgery for weight loss. Two members of my family tried it, and thank God, the results were excellent for a very non-dangerous procedure. It's a simple procedure that results in a weight loss of approximately 10 kilos in two months without pain, hunger, or suffering. I truly recommend their medical, cosmetic, and educational consultations wholeheartedly. May God grant them success. I've been a patient of Dr. Mardini for three years, and I still stand by my opinion of him. May God grant you success.
Hello, I came all the way from Switzerland to get veneers and a dental implant, and thank God I was lucky when I went to Dr. Ali. He did my teeth using very modern equipment, and the pain was very mild. The treatment was excellent, and I thank you from the bottom of my heart.
I had 8 dental veneers done by Dr. Ali Mardini. Honestly, I'm very happy with the result. There was absolutely no pain during or after the procedure. Even the post-operative follow-up with Dr. Lujain was more than wonderful; she didn't hesitate to answer any of my questions. I'm very grateful for the result.
We came to do a transplant, we thought it would be difficult. But it turned out to be very easy. Then we did another transplant, and the treatment was very good and very respectful.
I’m truly grateful to Dr. Mardini Dental Clinic for the exceptional care they provided to my mother during her dental implants and crowns. The entire process from the initial consultation with Dr. Lojain to the final treatment with Dr. Ali was impressively fast, smooth, and professional. Dr. Lojain was incredibly kind and attentive, making sure every concern was addressed with warmth and care. Dr.…
Read the rest of this review
. Ali’s expertise and precision gave us complete confidence, and his calm, reassuring approach made the experience stress-free for my mother. Thanks to their dedication and skill, my mother now is released from the pain she used to endure. We couldn’t be more satisfied. And we highly recommend this clinic to anyone looking for stress-free professional treatment!
One of the best clinics and the best treatment from the doctors and medical team. Many thanks and good luck to you. After a long struggle with dental problems, I got rid of them thanks to Dr. Ali and Dr. Lujain. I saw a case of psychological comfort. I thank you from the bottom of my heart for the beautiful and elegant treatment.
The most skilled and wonderful doctors are Dr. Lujain and Dr. Ali. They are among the most skilled and distinguished doctors, God bless them. I advise anyone suffering from dental problems to come to Mardini Clinic. They are among the most skilled doctors. Thank you and best of luck to you.
Peace, mercy, and blessings of God be upon you. Habiba, I wanted to share my experience with the best doctor in Istanbul, Dr. Ali Mardini and Dr. Lujain. It was a wonderful experience, truly amazing in every …
My experience was wonderful. From planning the trip and organizing the appointments to the wonderful results. The staff is very respectful and kind, especially the doctor's secretary. Dr. Ali has magic hands, a sweet spirit, and professional manners. I try to visit the clinic every year for a regular checkup. Thank you very much for the wonderful smile.
Reply from the clinic
Thank you so much, Mr. Amir, you are very kind. 🌷 Looking forward to your visit each time.
Toothache is unbearable, and I have always been looking for a superior dentist who treats with honesty, sincerity and ethics. By God's grace, I visited Al-Mardini Clinic in Istanbul and met Dr. Lujain and Dr. Ali, who are the epitome of …
Big thanks to Dr. Lujain and Dr. Ali for their elegance, courtesy, and honesty in dealing. They were very attentive and explained the procedures in detail. The treatment was completely painless and very comfortable. Honestly, I had heard a lot about the quality of their work, which encouraged me to visit and after experiencing it myself, I can truly say that Al-Mardini Clinic deserves to be the…
Read the rest of this review
number one dental clinic
My experience at Al-Mardini Clinic was excellent in every sense of the word. A heartfelt thank you to Dr. Lujain and Dr. Ali for their warm welcome, professionalism, and exceptional courtesy. Dr. Ali truly had a light touch and was very precise during treatment, and I greatly appreciate your attention to detail and patient comfort. Thank you so much.
Dr. Mardini and staff are the best there is in cosmetic dentistry in Turkey, Middle East, and Europe. Not only are they skilled in the art of cosmetic dentistry but really have 5 star customer service and exceptional patient care. They treat and take care of patients like they are one of their own family members. I have recommended my family and close friends to have work done at their office, and…
Read the rest of this review
everytime they delivered beyond expectations. If your’re thinking of doing dental work in Turkey, look no further than Dr. Mardini. Big thank you Dr. Ali and Lujain for everything you’ve done for our family
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dentist Ritz Carlton Istanbul.
Ask on WhatsApp