SmileJet

Patients

Reviews of Dentist Ritz Carlton Istanbul.

Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.4 out of 10

Overall score

50 reviews read

5 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.

Authenticity

6/10

Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.

Treatment quality

7/10

Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.

Cleanliness

7/10

Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.

Team

6/10

Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.

Price value

5/10

Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.

Tourist suitability

7/10

Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.

What comes up well

  • Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
  • Complex cases handled: sinus lifts, implants, veneers in one visit
  • Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
  • English-speaking team; patients traveled from Switzerland and USA
  • Patients report long-term durability (2+ years post-treatment still satisfied)

Points to weigh

  • 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
  • External complaint alleges preference for cash payments to avoid tax reporting
  • No published price list; one reviewer specifically flags overpricing

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 307 reviews

5 302
4 0
3 0
2 0
1 5
Walaa Alhassan via Google 5.0 out of 5
I had veneers done on my front teeth, it was a wonderful experience, painless, and I got the smile I've always dreamed of.
Rim Almallouhi via Google 5.0 out of 5
I thank Dr. Ali and Dr. Loujain for the beautiful results and friendly treatment. I highly recommend him. The staff is very friendly. Thank you from the bottom of my heart ❤️
Joud k via Google 5.0 out of 5
A wonderful experience and excellent service from Dr. Lujain and Dr. Ali. I had an old veneer replaced and I really loved the result. Thank you so much! 🌸🌸🌸 …
Sabbab Hanaa via Google 5.0 out of 5
4 years of experience with veneers and everything related to dental health. I highly recommend Dr. Ali and Dr. Lujain. They are competent doctors and are considered one of the best and most upscale clinics in Istanbul.
Mazen Mesto via Google 5.0 out of 5
One of the best dental clinics in Istanbul.. After a 3-year experience.. Thanks to Dr. Ali and Dr. Lujain for their high-class and wonderful treatment 🌸 …
lmusaad alju3yd via Google 5.0 out of 5
Peace, mercy, and blessings of God be upon you. The one who guides to good is like the one who does it. A true testimony: anyone seeking high-quality dental implants from a dedicated and trustworthy medical team will find no better option than Dr. Ali Mardini's clinic. I extend my deepest gratitude and appreciation to him, as I underwent full dental implant surgery with him five years ago and,…
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praise be to God, was rid of my tooth decay and gum problems. All praise is due to God, Lord of the Worlds.

Manal Na via Google 5.0 out of 5
If there were more than five stars, I would have given it to you. I sincerely wish you all the best and continued success because you deserve it. Your kindness and respect are beyond words, and of course, Dr. Ali and Dr. Lujain are among …
Wrood Hadi via Google 5.0 out of 5
The most skilled and talented doctor in Istanbul. I had a bone graft with Dr. Ali, may God bless him. He has a light touch and his equipment is state-of-the-art. I was very apprehensive about the operation, but thank God it was easy and successful with them.
kholod ashor via Google 5.0 out of 5
Great experience, very professional, implant was painless, uncomplicated, highly recommended. I got veneers and I am extremely happy with the result!🌸 …
Sara Awad via Google 5.0 out of 5
Very kind staff and great treatment. I got my teeth whitened and I’m very pleased with the result💯👏🏻 …
ibrahem kabaha via Google 5.0 out of 5
The thing that caused me the most phobia was visiting the dentist, but honestly, during my first visit to Dr. Mardini, I felt that I would overcome my fear of the dentist, and I actually did after the treatment phase was completed with Dr. Mardini. The staff is more than wonderful, and the doctor works with complete honesty and gives every patient his right to treatment in the best way. Dr.…
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Mardini gives you results that exceed 100%. May God grant you a thousand wellnesses. I am very happy to have chosen your more than wonderful clinic and to deal with the wonderful staff.

shareen dardari via Google 5.0 out of 5
Dr Ali is the best of the best. We come all the way from the states to do our teeth here and I would not do them anywhere else. Absolutely suburb work. He goes above and beyond to make sure you are comfortable with no pain. He does meticulous work no matter how much time it takes. He is always smiling and cheerful no matter how tired he is. He check on you and your teeth after you leave few times.…
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Very responsive to messages. The clinic if 10 stars. Clean, and relaxing atmosphere. Very professional staff. This clinic is top notch. You have to go there. Don’t trust your teeth with anyone else.

kate kurdi via Google 5.0 out of 5
I had a wonderful experience at Dr. Mardini clinic.I have nothing but positive feedback. I am usually terrified of dental clinics and Dr Mardini did a great Job calming me down and the whole experience of getting two dental implants was completed with minimal pain to appoint I left the clinic and one shopping until 11 PM! I look forward to my next visit in a few months when to put the two dental…
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crowns. I highly recommend Dr Mardini for all your dental needs.

Ali Burhan via Google 5.0 out of 5
The experience was excellent. It was just as we'd heard about Dr. Ali, and even more so. May God grant you health, well-being, and continued success.
Julianna Kessilyas via Google 5.0 out of 5
I cannot speak highly enough of Dr. Mardini and my experience here. Looking back at my experience, I have nothing but positive remarks from the moment I chose to establish care with their practice. I felt very comfortable throughout the …
Lubna Ashqar via Google 5.0 out of 5
They are among the most skilled and talented doctors. I had a tooth extracted and implanted by them. It was more than wonderful; their skill and expertise were truly remarkable. They are artists, honestly, and I will continue my treatment with them, God willing. I recommend visiting them without hesitation. May God grant them success.
Anna Hamza via Google 5.0 out of 5
The best experience in my life☺️ They are my tooth fairies🙏🏼😍 From now I trust only you. Thank you for my beautiful smile❤️🤗 …
Marwa H via Google 5.0 out of 5
One of the best and most wonderful dentists I have visited. In terms of ethics, cleanliness and mastery of work, they are second to none. It is very clear that they love their work and are very passionate about it. Anyone who wants to take care of their teeth, beauty and smile should visit them and leave the rest to them. 💐💐💐 Thank you, Dr. Ali, and thank you, Dr. Lujain 🌹🌹
Nour Amir via Google 5.0 out of 5
My experience with Al Mardini Clinics has been more than 3 years and this is the fifth time I visit them. I got 2 veneers due to a problem with my front tooth since childhood and the result was excellent and better than I imagined. I also got laser whitening twice and I was very grateful every time I visit them for the treatment, good morale, kindness and generosity of Dr. Ali and Dr. Lujain. As…
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for the work, mastery, professionalism and cleanliness, thank God, it does not need words more than excellent of course, and if it could be more than 5 stars, I would have given it. Thank you very much. May God always provide for you and grant you success, and to the world, God willing ❤️🌷

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