Patients
Reviews of Dentist Ritz Carlton Istanbul.
Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.
Authenticity
6/10Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.
Treatment quality
7/10Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.
Team
6/10Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.
Price value
5/10Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.
Tourist suitability
7/10Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.
What comes up well
- Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
- Complex cases handled: sinus lifts, implants, veneers in one visit
- Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
- English-speaking team; patients traveled from Switzerland and USA
- Patients report long-term durability (2+ years post-treatment still satisfied)
Points to weigh
- 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
- External complaint alleges preference for cash payments to avoid tax reporting
- No published price list; one reviewer specifically flags overpricing
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 307 reviews
Thank God, I went back to Dr. Ali Mardini today, after 8 years since getting my Hollywood smiles. Thank God, there are no problems. They were examined today and the condition of my teeth is very good after 8 years. Thank you, Dr. Ali and Dr. Lujain, for the excellent service.
Outstanding service from start to finish. The staff were welcoming, the clinic was spotless, and the dentists demonstrated exceptional skill and attention to detail. I appreciated how thoroughly my treatment plan was explained and how comfortable the entire process felt. The care I received was efficient, compassionate, and clearly patient‑focused. I’m very pleased with the results and highly…
Read the rest of this review
recommend this dental practice.
Dr. Mardini deserves a thousand stars, God bless him! His professionalism is exceptional, the results are outstanding, and his treatment is very refined. May God bless them. And one very important thing: Dr. Ali is extremely respectful during the consultation.
My experience with Dr. Ali and Dr. Lujain was one of the best cosmetic and treatment experiences I've had. I always avoided going to any doctor at the last minute, but here it was completely different. I'm so happy with my beautiful smile and the amazing results. Thank you, Dr. Ali and Dr. Lujain.
Thank you for your excellent service. I am very pleased with the result, and the entire staff is respectful. I appreciate you all very much.
My personal experience with Mardini Clinic and my interaction with Dr. Ali and his wife, also a doctor, was more than wonderful. Most importantly, their work is characterized by trust and integrity, and they achieve beautiful smiles and satisfying results in minimal time. Words cannot do justice to their work, cleanliness, the quality of the place, and the trustworthiness – truly, may God bless…
Read the rest of this review
them.
Dr. Ali and Dr. Lujain are truly amazing! They are among the most wonderful doctors in the world. May God grant you continued success and may your names always shine brightly. The extraction was a breeze, and the cosmetic procedures... what …
I traveled all the way from Canada to see Dr. Mardini because of his reputation, but what I experienced was far beyond anything I could have imagined. Dr. Ali and Lujain were absolutely incredible. From the very first moment I walked in, I felt safe, comfortable, and truly cared for. I knew I was in the right hands, and all I had to say was, “Doctor, I trust you.” After a bad experience in the…
Read the rest of this review
past, I was very nervous, but they took the time to guide me, reassure me, and make sure I got the best possible results. Their care, honesty, and attention to detail meant everything to me. The clinic is extremely organized, but what really touched my heart was what happened the day before my flight. I had a small concern on a weekend when the clinic was closed, and Dr. Ali personally came in and opened the clinic just for me to make sure I was okay before traveling. That level of dedication and kindness is something you rarely find anywhere. I wasn’t treated like just a patient—I was treated like family. Endless gratitude and respect to Dr. Ali and Lujain. From the bottom of my heart, thank you. I highly, highly recommend them.
Dr. Ali and Dr. Lujain are among the best doctors. It was an excellent experience in terms of their treatment, quality, and cleanliness. Dr. Ali is very respectful and kind. I highly recommend Dr. Mardini to anyone who is hesitant. 🌹🌹 It's been a year since my treatment, and I'm very happy with the results, the follow-up, the consistency, and the quick response from Dr. and Dr. Ali. Thank you fr…
Read the rest of this review
rom the bottom of my heart. 🌹
I was very pleased; I would say this is the best dentist I've ever been to.
It's a truly excellent place, I'm very pleased and I recommend it to everyone. They did everything I asked for. The service they provided and what they did was amazing, I recommend it to everyone.
Thank you so much for your excellent service and heartfelt work. If there were ten stars, I would give you ten too! 🤲🤲 …
A unique, painless experience. The reception was wonderful, the service was excellent, and the cleanliness was 100%. The prices are very reasonable for the services provided. Dr. Ali is very patient with his patients and prioritizes their comfort. His injections are painless, and he works very quickly, God bless him. Dr. Lujain is one of the top doctors in Istanbul. I haven't seen such follow-up…
Read the rest of this review
up and attention at any other center. The view is enchanting and relaxing, and the clinic's atmosphere is completely calming and comfortable. The patient doesn't need anesthesia. 💜
My experience with Dr. Ali at your clinic was excellent. The doctor is professional and clear in his explanations. He explained all the …
An exceptional experience on all levels. Following my wife's experience at this clinic, which left us with an extremely positive impression of both the quality of the work and the level of professionalism, I decided to book an appointment myself. I was given an appointment for the very next day, and during this session, the treatment of two teeth was fully completed (root canal treatment with…
Read the rest of this review
the placement of new crowns), all in a single appointment. The work was carried out with great precision, excellent organization, and impeccable professionalism, accompanied by a warm welcome and remarkable follow-up from the entire team. What truly distinguishes this clinic is its ability to complete treatments in just two appointments that would normally require several sessions (three or more) elsewhere, and all this in complete comfort, without any significant pain. The experience was very reassuring, and the final result far exceeded my expectations. Even traveling from abroad is well worth it, given the high quality of their work and exceptional attention to detail. I wholeheartedly recommend this clinic and sincerely thank them for their professional and successful care.
A respectable and experienced doctor, his explanations are clear and he cares about patient comfort. I felt confident dealing with him and I recommend him.
Excellent work ❤️ I was very happy with the service and the warm welcome! The doctors gave me sincere advice, not only the option that costs most money, like some others would.. 💯 recommend …
My experience was excellent, thank you very much, and the veneer result was satisfactory 👍🏻 …
My wife and I would like to sincerely thank Dr. Ali Mardini, Dr. Lujian, and the rest of the exceptional team for always giving us such a warm welcome whenever we visit the clinic. We are truly delighted with our dental treatments, and the results have far exceeded our expectations. Thank you for your professionalism, honesty, and exceptional care.
I was very worried about the hair transplant procedure, but it turned out to be much easier than I imagined, thank God. The doctor's hands were very gentle, may God grant him good health.
My experience at Dr. Mardini's clinic was excellent, thank God. The care, cleanliness, and work were superb, and I'm very happy with my teeth. Anyone visiting Istanbul who needs a dentist should go to him. I had dental implants without any pain, and I also had cosmetic procedures done. I'm so happy, thank God! 😁♥️ …
This was my second visit to Dr. Mardini, this time for a tooth implant. To be honest, I was quite nervous at first, but the care, professionalism, and empathy shown by the doctors and team were truly incredible. The whole procedure was quick, almost painless, and the aftercare was clearly explained. Best thing was being able to get an appointment that worked for my calendar, and I came all the way…
Read the rest of this review
ay from the Netherlands to make sure I get the best care ☺️ I would definitely recommend Dr. Mardini! _____________________________ We say in Arabic that the doctor has a light hand, meaning that they can do an excellent job without you even feeling it… and that is exactly how Dr Ali and Lujan work! This has been the best visit ever to a dentist and it transformed my husband’s teeth and increased his self confidence. We got a virtual consultation before traveling to Turkey, agreed on the treatment plan and dates, after that we completed the veneers in a matter of 1 week. Once more, thank you both doctors! (Bonus points: you get to see this view while getting your treatment 😉)
I was very pleased. He explained everything in detail throughout the treatment process, which made me feel very comfortable. Thank you very much for your friendly demeanor and meticulous work. I definitely recommend him!
From the first moment, I experienced a very pleasant service with friendly and warm approaches. In addition to my teeth whitening process, it was very impressive that they identified my other needs that required intervention at the treatment point and explained it patiently. You can also reach the doctor very quickly when deciding on the treatment process. Thanks again to Dr. Mardini and his great…
Read the rest of this review
team.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dentist Ritz Carlton Istanbul.
Ask on WhatsApp