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Patients

Reviews of Dentist Ritz Carlton Istanbul.

Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.4 out of 10

Overall score

50 reviews read

5 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.

Authenticity

6/10

Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.

Treatment quality

7/10

Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.

Cleanliness

7/10

Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.

Team

6/10

Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.

Price value

5/10

Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.

Tourist suitability

7/10

Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.

What comes up well

  • Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
  • Complex cases handled: sinus lifts, implants, veneers in one visit
  • Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
  • English-speaking team; patients traveled from Switzerland and USA
  • Patients report long-term durability (2+ years post-treatment still satisfied)

Points to weigh

  • 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
  • External complaint alleges preference for cash payments to avoid tax reporting
  • No published price list; one reviewer specifically flags overpricing

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 307 reviews

5 302
4 0
3 0
2 0
1 5
halima shhade via Google 5.0 out of 5
I often hear that prices are high, and I don't dare go. Then part of my front tooth broke, and that's when I decided to go and see what the high prices were, especially since I didn't want to mess up the tooth. In the end, the prices turned out to be very, very reasonable and the same as other clinics, and some were even cheaper. Besides, they give the patient their due time and explanation. And…
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besides, they fixed the tooth I was really worried about in a very, very, very good way, and it didn't look like it had been restored at all. The dentist's skill is evident in the finer details. Dr. Lujain and Dr. Ali are the epitome of refinement, ethics, and humanity. Not to mention the peace of mind in the clinic. I highly recommend it.

chaimae Idrissi via Google 5.0 out of 5
My experience with Dr. Ali at your clinic was excellent. The doctor is professional and clear in his explanations. He explained all the steps of the dental crown and implant procedure before starting, which made me feel comfortable and reassured. The clinic is clean and equipped with the latest technology.
Joujou Jaff via Google 5.0 out of 5
An excellent experience, and I wholeheartedly recommend it! 😍😍😍😍😍😍 This clinic truly deserves all the praise. The team is incredibly respectful, from reception to the doctor, and the work is fast and organized. My case involved a dental crown, which I had tried many times before, and each time the crown fell out. The doctor advised me to get an implant instead of a crown, and it was definite…
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tely the right decision. What usually takes at least five appointments in Switzerland was done in just one appointment here, and thankfully, without any pain. I didn't feel a thing, and everything was done with the utmost professionalism. I came from Switzerland, and I had heard so much about the doctor, so I wanted to try them. And honestly, I wasn't disappointed at all. Clean work, speed, patient care, and an excellent result. I wholeheartedly recommend this clinic and the doctor, and thank you for this comfortable and successful experience. 🙏🏻 Many thanks and appreciation to Dr. Ali and Dr. Lujain. ❤️🙏🏻

İsmihan Kivrak via Google 5.0 out of 5
I had an incredibly attentive and professional experience; everything was thought out down to the smallest detail, and they provided a spotless environment with the latest technology ❤️ My endless thanks to Ms. Lujain, Mr. Ali, and their team 🙏🏼 …
Kinda Najjar via Google 5.0 out of 5
This clinic is amazing, the doctors are very skilled, and the staff is fantastic! 😍😍 …
Samer Sayed via Google 1.0 out of 5
Very poor reception, not organized They want cash to avoid tax payment to government. Payment machine not working is the answer to push cash payment and then magically worked because we had no cash. Good the Doctor لوجين came and spend 20 minutes to figure out how the print invoice. I am sure Doctor Mardini is one of the best experts in dental industry. We come back if clinic services improved.…
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. Make sure to get receipts for all treatment to avoid future issues.

Soumaya Aouichaoui via Google 5.0 out of 5
The best doctors in Istanbul and the best clinic, God bless them, Dr. Ali and Dr. Lujain, thank you very much, honestly tooooop😍😍😍😍 Of course, every time I come to Dr. Mardini, I have to tell you how happy I am. Wow, the best clinic and the best view. Thank you for the reception❣️❣️❣️❣️❣️
AOUICHAOUI BASMA via Google 5.0 out of 5
The only doctor I've trusted and he's lived up to it and more. I'm speaking from my own experience and God is my witness. I did veneers with them three years ago and everyone who sees them is amazed by their beauty. Thank God they look very natural and I didn't have any sensitivity to cold or hot temperatures. My sister did the same with them and my friend did the same. Today I went back to the…
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same clinic to get a molar implant. Many thanks to Dr. Mardini and Dr. Lujain for their kind treatment and for the beautiful and wonderful work and their entire team. We wholeheartedly recommend them to anyone.

Manal Nasri via Google 5.0 out of 5
It was a wonderful experience, the result was great, and Dr. Lujain and Dr. Ali were extremely kind, ethical, and polite. Thank you so much.
Jan Jan via Google 5.0 out of 5
I want to thank the wonderful doctors so much. I was very happy with my treatment, and the result was amazing, God bless them. The whole team was amazing, God bless them. And the overall look is amazing, God bless them.
wesam hejaz via Google 5.0 out of 5
I came from Britain for treatment at Al-Mardini Center. Honestly, I was initially apprehensive about its reputation and whether it was truly worth the experience 😅. But after visiting the clinic, the atmosphere was incredibly comfortable. From the initial reception, Dr. Lujain was wonderful. She explained everything to me, from the existing problems to the treatment plan, the expected results, an…
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nd of course, the costs. After agreeing to begin treatment and meeting Dr. Ali, words can't do it justice. Dr. Ali is one of the best dentists I've ever met—experienced, ethical, and courteous. He treated me in a very comfortable way. As for the result, it's enough to say it's one of the best, if not the best, dental treatments I've ever had. The costs were exactly as agreed upon, and they were truly worth the full amount. I want to thank Dr. Ali, Dr. Lujain, Dr. Ali's mother, and the wonderful, kind staff 💖🌸🌸 I highly recommend them for treatment 🙏 It's been a year since I started treatment with Dr. Ali and Dr. Lujain. Today I finished my transplant treatment. Honestly, their service was exceptional. May God bless them. Truly, without exaggeration, reliable treatment in trustworthy hands. Thank you so much ❤️❤️

Hkeem Kaka via Google 5.0 out of 5
My teeth have been done by Dr. Ali for 5 years, and his work is amazing. To this day, anyone who sees my teeth would think they're brand new. He does extremely clean and reliable work, and I swear to God, I recommend him to everyone; you won't regret it. I guarantee it.
Mohammed Mamouni via Google 5.0 out of 5
I had a wonderful experience with Dr Mardini. He fixed my smile and I’m very pleased with the outcome. He is very professional and the all the staff are helpful and knowledgeable. I will definitely recommend him to my family and friends.
Afaf via Google 5.0 out of 5
My experience with Dr. Mardini was more than wonderful. I came to them from America with many dental problems, including root canals, fillings, implants, and finally, dental crowns that blew my mind because they looked so natural and amazing. All this work was completed in one week, literally without any pain or discomfort, and the result is fantastic. I recommend them to anyone who wants to…
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improve their smile.

Sama Iswailem via Google 5.0 out of 5
I had done a root canal treatment in America but over the years, my ear started to hurt and I got an infection. No one was ever able to figure out the issue with my ear until I came to Dr. Mardini! They have a 3d X-ray and were able to find out the issue with my ear pain in less than an hour! I did a root canal re-treatment and things are so much better!
Marwa Srour via Google 5.0 out of 5
Peace, mercy, and blessings of God be upon you. Habiba, I wanted to share my experience with the best doctor in Istanbul, Dr. Ali Mardini and Dr. Lujain. It was a wonderful experience, truly amazing in every sense of the word. I was with a doctor before Dr. Ali, and unfortunately, it was a very bad experience in terms of quality, work, and materials. But with Dr. Ali, it was, without exaggeration,…
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a wonderful experience. Thank you so much, Dr. Ali and Dr. Lujain. We are so proud of you. May God reward you abundantly. 💓💓💓💓

Lana Droubi via Google 5.0 out of 5
Toothache is unbearable, and I have always been looking for a superior dentist who treats with honesty, sincerity and ethics. By God's grace, I visited Al-Mardini Clinic in Istanbul and met Dr. Lujain and Dr. Ali, who are the epitome of respect and taste. This is in addition to the carefully studied and planned treatment, and the best for the patient's interest, with discussion of all…
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possibilities, communication and reassurance throughout the treatment period, and the wonderful results. No matter how long and far the road is, the experience is worth it, and I recommend it to everyone who wants to put their teeth in safe and skilled hands. May God bless your kind efforts... Today, after almost a year, dental crowns were installed at Al-Mardini Clinic. I feel comfortable and satisfied with the result, in addition to the high-class treatment and sense of responsibility towards the patient under any emergency. All respect to Al-Mardini Clinic.

Moni Tw via Google 5.0 out of 5
This is the dental clinic I visit most often and feel confident about, both in terms of pain and the quality of work. Two years ago, I had veneers done on my upper jaw, and my teeth are perfectly aligned. The pain was almost zero, and I left very satisfied. Today, two years later, I went back and had veneers done on my lower jaw along with root canal treatment, and thank God, as always, I don't…
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regret choosing Dr. Ali and Dr. Lujain's clinic. The staff is very kind, and the clinic is flawless. 💓

Anime yara via Google 5.0 out of 5
Thank God, I finished my dental exams today. I came to the control room today, and they're driving me crazy, mashallah.
Alqds Amaralzaman via Google 5.0 out of 5
I've been following you for over three years, and getting my teeth done by you was a dream come true. The smile I got is absolutely beautiful, and no one would guess I've had work done; they look so natural. I want to thank Dr. Ali for his kindness, respect, and gentle touch—which is the most important thing. I didn't even feel like I was having work done, thank God! I loved and respected how he…
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apologized for any discomfort. I advise anyone hesitant or afraid of taking this step to go to Dr. Mardini. You'll leave satisfied and happy with the result because their work is done with integrity, both in appearance and substance. And lastly, a huge thank you to Dr. Lujain for your kindness. I love you all so much! ❤️❤️❤️❤️❤️

Zana Ridha via Google 5.0 out of 5
I had the most wonderful experience with Dr. Lujain and Dr Ali Mardini. I am someone who is very conservative and afraid to do much work, but because of the time and the explanation they gave, I was comforted from the moment I entered they took their time. There was no rush. They gave me good advice and I am very pleased with the results. I am very proud to be a patient with this wonderful…
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office and very happy with their work and quality of treatment thank you Dr. Lujain and Dr Ali Mardini.

raihana nana via Google 5.0 out of 5
My experience was amazing! I was so impressed with the result and the very professional work. A huge thank you to them! ❤️❤️
Khawla via Google 5.0 out of 5
I started my experience with Dr. Al-Mardini a year ago. I have a phobia of dentists, and I had lost a large number of teeth about four years ago. I kept postponing it until I had the opportunity to see a doctor and a dentist in Istanbul. They are amazing! I had a large number of teeth implanted with them, and I felt very comfortable. I wasn't afraid at all because of their excellent treatment,…
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t, patience, and expertise. I completely forgot my fear. I highly recommend Dr. Ali and Dr. Lujain to anyone who wants dental implants or has any dental problems and is still hesitant or afraid. They are the most experienced dentists, and their treatment is unparalleled. Their expertise is more than excellent, and their treatment is more than refined. Words fail me to describe them.

A A Transporter Ltd via Google 5.0 out of 5
Great service. I had my teeth done a 8 years ago and returned today for my checkup and everything was perfect. Very clean and comfortable environment. Highly recommended to come here for treatments.

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