Patients
Reviews of Dentist Ritz Carlton Istanbul.
Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.
Authenticity
6/10Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.
Treatment quality
7/10Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.
Team
6/10Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.
Price value
5/10Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.
Tourist suitability
7/10Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.
What comes up well
- Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
- Complex cases handled: sinus lifts, implants, veneers in one visit
- Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
- English-speaking team; patients traveled from Switzerland and USA
- Patients report long-term durability (2+ years post-treatment still satisfied)
Points to weigh
- 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
- External complaint alleges preference for cash payments to avoid tax reporting
- No published price list; one reviewer specifically flags overpricing
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 307 reviews
The best service and the most skilled doctors! You deserve more than five stars. May God grant you success. We love you so much, trust you completely, and your work is unparalleled. I feel you are true artists. I highly recommend you. All respect and appreciation to you! 🫶🤍 …
A very friendly, helpful, and above all, professional practice team. 🦷🌹 It was my first time there, and I immediately felt very well cared for. …
Reply from the clinic
Thank you so much☺️🙏🏻 …
Years of dream came true with Dr. Mardini. Thank you for the kind treatment and the wonderful work. I was very happy with my visit to you.
Reply from the clinic
A thousand congratulations! You deserve all the best, there's no one like you! 🌷🌷🙏🏻🙏🏻
One of the best dentists my family and I have ever dealt with. I want to thank you for your service and your kind and professional treatment. ♥️
Reply from the clinic
Thank you very much for your trust and you are welcome anytime 🌷🌷
They truly deserve the highest rating for their excellent work, punctuality, wonderful reception, and outstanding staff. Many thanks to Dr. Ali, Dr. Lujain, and the entire team.
My experience with Dr. Mardini was excellent. I had a sinus lift, three dental implants, and veneers. …
I got my mother to do her veneers in her 15 days short visit to istanbul and my father to do an implant; we are very happy with the experience. The results are satisfying and pain free. The doctors and the clinic team are so welcoming and kind. Following top hygiene and sterilization.
Very nice, professional, and friendly staff. They’re very good at communication, always been happy and patient to answer all my questions. The clinic is very clean. …
Thank you so much, Dr. Ali, for your outstanding work, and Dr. Lujain for your exceptional treatment. May God grant you continued success and may you always be the best.
Great experience, very professional, implant was painless, uncomplicated, highly recommended
Today was my last appointment with Dr. Mardini. Honestly, I really loved his professionalism and work ethic, especially Dr. Ali. He's incredibly meticulous, pays attention to detail, and never gets tired of answering patients' questions. 🌷 …
Iv done my teeths with my family with dr mardini about 3 or more years ago and my experience with dr mardini i can say was perfect job wise and the treatment too they made me feel like im part of the family not just a customer and affinity recommend Dr Mardini for anyone who looks to do his teeth and want a perfect result
I got the best results at Dr. Mardini's clinic in Istanbul. The treatment and staff are more than wonderful. I highly recommend it and thank you to Dr. Ali 🫶 …
Reply from the clinic
Welcome, Professor Saleh. It's an honor to meet you. 🌷🌷
From the quality of the work to the beauty of the place and the sophisticated service... and let's not forget the friendly robot 😊 I highly recommend a visit, you won't regret it! (: …
Reply from the clinic
Thank you so much, Madam Nadia. It was a pleasure meeting you. 🙏🏻🌷
My feedback about what it should be called as MARDINI DENTAL ORGANISATION, will be looking like an article. but it worth to read it. …
Reply from the clinic
Thank you so much for the detailed and honest review..hope all the best for you doctor ahmad🙏🏻🌷🌷 …
Over priced ,the people works there they just going to the job,especially her name isLujain . She just thinking about money bad clinic.
Reply from the clinic
It is clear that the review is not true because we do not have a client with this name, and obviously mentioning Dr. Lujain because of jealousy of her successes
Dr. Lujain is very professional and competent physician. My wife and I did in Dr. Mardini’s clinic laser Whitening and the results were more than wonderful. She is very humble person and she always take time to explain everything’s simply …
Reply from the clinic
Thank you so much mr.ahmad🙏🏻 …
My experience with Dr. Mardini was wonderful. I got the most beautiful smile from them, and their work is amazing. I recommend everyone coming to Istanbul to visit their clinic; you'll definitely be delighted.
Reply from the clinic
Thank you so much, Madam Samia. It was a pleasure meeting you. 🙏🏻🌷
Best best best dentist and orthodontist in all of Istanbul! If you’re ever in Turkey and wanna do veneers, cleaning, or anything, GO TO DR. MARDINI. They’re the best in town! I’m super happy with the results. Not mention their staff is sooo …
Reply from the clinic
Thank you so much mr.wahib 🌷🙏🏻 …
This was my first experience with Mardini Dental Clinic, and I was truly fortunate in my choice. The clinic was spotless, with a refined and comfortable atmosphere, excellent and advanced service, reasonable and affordable prices, and of …
Hygiene, professionalism, kindness, and speed. No doubt that by choosing this couple of doctors, you'll leave happy and smiling!! 😁 …
I've been going to this clinic for a year and a half. It's a very high-class clinic, and the experience has been wonderful. From the five-star service and delivery to the highly professional treatment, they respect the patient's time and …
I would like to thank Dr. Mardini and the entire staff for the excellent service I received. After previous bad experiences with other dentists, I am very satisfied with the results I achieved with Dr. Mardini. I have never met a dentist as professional and caring as Dr. Mardini. I highly recommend him.
Honestly, the most skilled, best, and most successful doctors I've ever seen. Excellent work and top-notch service. May God protect you and may Mardini Clinics grow even bigger! 😍😍 One of the smartest dentists in all of Turkey, I advise everyone to go to Mardini. ❤️ …
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