Patients
Reviews of Dentist Ritz Carlton Istanbul.
Istanbul, Turkey. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Boutique clinic in Istanbul's Ritz Carlton building led by Dr. Ali Mardini and Dr. Lujain, with a large Google review base (307 reviews, 4.93 rating) and a strong Arab diaspora patient following. Reviews are varied and personal, describing complex implant and veneer cases with consistently positive outcomes, though zero verification and a near-perfect rating with no mid-range reviews warrant caution. One external complaint about cash payment pressure and one price-related 1-star review suggest a premium cost structure that may not suit budget-conscious tourists.
Authenticity
6/10Baseline 7: website, Maps, Instagram, 307 reviews, named doctors. Near-perfect 4.93 rating, 0 verified reviews, no 2/3/4-star; varied content not template-like. -1 for suspect ratio. Final 6.
Treatment quality
7/10Baseline 7: complex multi-step cases (sinus lift + implants + veneers), long-term durability cited (2 yrs+), no failed work or infection reports. Dr. Ali 10+ yrs experience. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless facility, top sterilization, unparalleled cleanliness. No negative cleanliness comments. Final 7.
Team
6/10Baseline 7: Dr. Ali Mardini DDS 2013 Medipol University, Dr. Lujain co-doctor. LinkedIn minimal. No specialist titles or postgrad credentials verifiable. -1 partial credentials. Final 6.
Price value
5/10Baseline 6: premium Ritz Carlton-area location. 1-star review flags overpricing; external complaint cites pressure for cash to avoid taxes. No published price list. -1. Final 5.
Tourist suitability
7/10Baseline 7: English-speaking team confirmed. Patients from Switzerland, USA, Europe. Quick treatment possible (7-day smile). Works with tourism partners. Central Sisli location. Final 7.
What comes up well
- Named lead dentists Dr. Ali Mardini and Dr. Lujain cited across hundreds of reviews
- Complex cases handled: sinus lifts, implants, veneers in one visit
- Premium Sisli location steps from Ritz-Carlton, convenient for dental tourists
- English-speaking team; patients traveled from Switzerland and USA
- Patients report long-term durability (2+ years post-treatment still satisfied)
Points to weigh
- 0 verified reviews out of 307; near-perfect 4.93 with no 2/3/4-star reviews surviving
- External complaint alleges preference for cash payments to avoid tax reporting
- No published price list; one reviewer specifically flags overpricing
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 307 reviews
I had a tooth implanted and it was very successful. I had a molar extracted and had a temporary implant placed in its place, and it was also very successful and painless, thank God. It was a wonderful experience.
One of the best clinics in Istanbul Dr lojain & Ali are super professional I’ve got the smile I was dreaming of in only seven days and it’s been two years now and still looking perfect
Dr. Mardini’s clinic is well equipped and very clean. Dr. Lujain and Dr. Ali as well as their team are very professional and friendly. …
A truly fantastic and modern dental practice, the best I've ever seen. A wonderfully relaxed atmosphere and a professional team, superbly organized, no waiting time, satisfying results, and excellent consultation. …
My experience with Dr. Lojain was exceptional, she is very professional and humble. Their service for teeth cleaning is unmatched. Although, I arrived 10 minutes late, they still managed to keep my appointment on time. The staff are very …
I am pleased to be writing this review because no words can describe the exceptional service provided by Dr. Mardini dental clinic! …
Excellent dental work, the best I have ever had. Extremely artistic and very detailed oriented with utmost professionalism
Never had someone more caring and professional than Dr. Mardini, truly cares for patients. Equipment is new and always clean. The best dentist to go to without a doubt.
Mashallah, excellent work using the latest technologies, unparalleled cleanliness, and excellent patient care and follow-up even years later. May God bless their work.
Reply from the clinic
Thank you very much for your great trust 🌷🌷🌷
I visited the Mardini Center in Istanbul twice for dental implants, and the results were amazing. Beautiful, perfect, and painless. I wish Drs. Ali and Lujain Mardini continued success, and I thank all the staff at the center. I advise …
A very luxurious and advanced clinic. High quality and expertise are present, and the best part is the amazing robot that I haven't seen in any other clinic in Turkey 😂❤️❤️ …
One of the finest clinics in Istanbul, literally. The service is incredibly high-class and amazing, with excellent integrity, quality, and reliability. The experience is outstanding, may God bless you! 😍🌹 …
My first experience at the dentist was so smooth and skillful... amazing results considering the short time! Thank you so much, Dr. Ali, and may God bless you for your effort and your time. And thank you, Dr. Lujain, and all the ladies! ❤️❤️
One of the best dental clinics I've ever visited 😍 Dr.lujain was very nice, and she answered all my questions patiently. Also, as much as i am afraid of dentists and dental work, Dr.Ali changed my idea and finished the treatment with 0 pain. I definitely recommend you to go there …
It was a very successful experience.. My teeth became very beautiful.. The doctor is more than wonderful.. and the service is very elegant and respectful.
My experience today at Dr. Mardini's clinic was absolutely wonderful. With the lovely Dr. Lujain and Dr. Ali, I'm so grateful and happy with the beautiful result. I had a front tooth extracted and implanted, and Dr. Ali is truly an artist; …
It was an absolutely wonderful experience. Even though my time is limited and I have work, I traveled specifically from Switzerland to Istanbul to see Dr. Lujain and Dr. Ali. I am so happy and very satisfied with the result. My teeth look …
Reply from the clinic
Thank you so much for the kind words, and I hope you enjoy your veneers and always keep smiling! 😍
The most skilled dentists, truly... Dr. Lujain is one of the kindest and most approachable people, and her advice was genuine and completely free of any ulterior motives. Dr. Ali is incredibly skilled, may God bless him; I didn't even feel …
Thank you, Dr. Ali Mardini, Dr. Lujain, and the entire clinic staff. After years of hesitation and searching for the best option due to the sensitivity and importance of this matter, I can say that the professionalism and expertise …
A wonderful experience with Dr. Mardini! I highly recommend him to anyone with dental problems. …
Reply from the clinic
Thank you very much, Madam Ruba. It is an honor to meet you.
The service was absolutely wonderful, the office was very clean, and the treatment was painless. I recommend it 100%; everything was exactly as I wanted and more.
One of the most wonderful experiences of my life! I have a phobia of dentists, but with Dr. Ali, everything changed. I had two implants done painlessly with a laser anesthetic, and the procedure took only ten minutes. I got my smile, which …
Reply from the clinic
Thank you so much for your kind words, Madam Rima! 😍
They have the greatest customer service I followed/ discovered them on insta had been to Istanbul before decided to try Istanbul with them and it was awesome! Highly Recommend. They are very responsive and their every step of the way. Love them.
I am very satisfied with the treatment, thank you Dr. Mardini🌷 …
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