Patients
Reviews of Dentbul Dental Clinic.
Istanbul, Turkey. 272 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.5 out of 10
Overall score
Dentbul is a multi-branch Istanbul clinic with genuine tourist infrastructure including VIP transfers and multilingual coordination, but carries serious red flags. A 1-star reviewer explicitly confirmed staff pressure patients to leave positive reviews, and a separate case describes catastrophic treatment failure on an international patient requiring GBP 53,000 in corrective work. While many positive outcomes exist, zero verified reviews and active review manipulation make it difficult to assess true performance.
Authenticity
4/10Baseline 7: website+maps+named staff. Heavy deduction -3: reviewer explicitly confirms clinic pressured patients for positive reviews. 0/50 verified. Final 4.
Treatment quality
5/10Baseline 7: multi-branch multi-specialty. -2 manipulation; serious harm case (wrong procedures, GBP 53k corrective bill). Positive outcomes also present. Final 5.
Cleanliness
7/10Baseline 7: multiple reviews mention clean clinic, modern multi-branch setup. No cleanliness complaints found. Final 7.
Team
5/10Baseline 7: 7+ named doctors across branches. -2: no verifiable qualifications for any doctor; team page returns 404. Final 5.
Price value
6/10Baseline 7: Istanbul pricing competitive per reviews. -1: no price list on website, no treatment cost transparency. Final 6.
Tourist suitability
6/10Baseline 8: VIP pickup/dropoff, multilingual staff, 7-day hours. -2: review pressure confirmed; serious harm case on international patient. Final 6.
What comes up well
- VIP airport pickup and drop-off confirmed by multiple international patients
- 7-day operating hours 9am-9pm with 24/7 emergency support
- Multi-branch setup with 7+ named dentists across specialties
- CAD/CAM, laser, microscopic and piezo surgery technology claimed
- Multilingual coordination team (English, German, Arabic, French)
Points to weigh
- 1-star reviewer explicitly states clinic pressured patients to leave positive reviews
- Serious harm case: wrong procedures on international patient, corrective work quoted at GBP 53,000, lead doctor refused contact
- Zero verified reviews across all 50 reviewed; two near-identical 4-star reviews suggest coordinated posting
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 272 reviews
Absolutely DISGRACEFUL experience- they failed my mums case miserably and did the things she wasn’t supposed to get. When we came back to the uk, her pain worsened and her gum started to SWELL and the dentist were shocked with the procedure they did to my mum- WRONG root canal filling, wrong advice that my mum cannot have implant, shaved all of her teeth , wrong anaesthetic that didn’t numb her…
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pain and all of her crowns were glued together. During one of the procedures, the Turkish dentist put so much pressure on her teeth and when we complained to the translator called Ms raihan , all she said THEY ARE DOCTORS AND THEY KNOW THEIR JOB. A lot of dentist in the UK refused to deal with my mums case as it was COMPLEX and RISKY and they were horrified with our experience. Only one dentist in the UK accepted to deal with her case and now they are CHARGING us with over £53,000 which is ridiculous amount to pay. We have sent numerous WhatsApp messages to dentbul explaining what destruction they did to my mum’s teeth and we have requested to speak with dr engin (who led her case and who doesn’t even deserved to be called a dr) and all they say is to come back and dr engin is REFUSING to speak with us over a phone call. To come back for what? to make her case worse? We will never forget the horrible experience with dentbul and WE WILL NOT LEAVE THEM LIKE THIS.
I am extremely satisfied with the services. The staff was highly professional and welcoming. I had an impacted wisdom tooth and was on a 2-year waiting list for surgery in the UK, but the expert team here completed the procedure in less than an hour! My problem is now fully resolved. Huge thanks to the professional team at Dentbul. 🙏🏻
About four years ago, I had complete implants placed in my upper teeth here, and they did a great job. I'm still using them; it only took three months, but I'm very satisfied. After that positive experience, I referred many more clients to Dentbul Dental Clinic, and these clients were just as satisfied as I was. I would like to express my gratitude to each and every one of them for their…
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customer satisfaction.
They kept us waiting for an hour and a half saying the doctor was busy, then the doctor came out and they said they would arrange for someone else, making us wait another hour. At that point, we said "enough is enough" and left. We express our disappointment to Mr. Engin. The professionalism is zero. There's no air conditioning or cooling in the waiting areas, they're causing inconvenience to…
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people in this heat. You can find many other places where you can get better quality service.
The extremely friendly and sincere attitude of both the doctors and the staff makes us, their customers, very happy. I would like to thank them all individually, especially Mr. Engin, and wish them continued success. We're so glad you exist! 👍 …
Reply from the clinic
Thank you for your kind comment and we wish you healthy days, sir.
Ms. Nazan, Ms. Kübra, and Mr. Erol from Bağcılar, thank you all very much. We have completed my father's treatment. We wanted to express our satisfaction, both in terms of customer relations and patient/doctor interaction, via the website as well. Thank you all again individually, and I wish you continued success. Keep up the good work.
I was surprised when I first entered, it was a busy place, but when you see their work, you understand how busy this place is. Thank you for such a quality job at such an affordable price.
We finished our treatment in a healthy way today, it was a real family environment, their warmth overcame all my dental fears, I would like to thank Ms. Birsen, Berra, Tuğba and Mr. Engin.
I'm receiving braces treatment at the clinic in Bağcılar. I'm very pleased with my doctor, Ahmet, and his assistant, Dilek. Thank you for your attention and care. 🙏 …
When I arrived at the clinic, Berra welcomed me warmly and provided me with information. After this information, I met with Engin. Surgeon Burak then placed two of my implants. I felt absolutely no pain or discomfort, and I experienced no post-operative discomfort or pain. Buğra then took care of the crowns, creating a natural tooth that I can't distinguish from my own. I'd like to thank…
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everyone involved. I recommend it to everyone and will continue to do so.
I would like to thank Berra, who provided all the coordination, our doctor Merve, and our surgeon Burak, who were both professional in their work and their demeanor.
We'd like to thank Kübra in Bağcılar for her attention. I brought my mother along, and she took excellent care of us. I give her 5 stars.
Ms. Kübra was very attentive, I brought my mother and we were pleased, thank you.
Thanks to Dr. Engin, I overcame my fear of dentists, which I've had since childhood. I received a very warm welcome at the entrance, especially from the secretary, Ms. Berra. Everything was a wonderful experience for me, and I will recommend him to everyone I know. Thank you for everything :)
First and foremost, I'd like to wholeheartedly thank the esteemed Berra and Tuğba, who always greet us with a smile, and the entire Dentbul family. I can't thank enough the professional doctors at Dentbul, who showed me incredible care and performed all the necessary dental procedures. I had dental implants at this clinic and was extremely satisfied. I have unwavering confidence in all the…
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accomplished doctors who contribute to this service; I'm so glad they exist. Erdal Büyükakyüz
I was very pleased with the attention, friendliness, and health-focused approach of Dr. Erol and Ms. Kübra at your clinic in Bağcılar. Thank you, Dr. Erol and Ms. Kübra.
Reply from the clinic
Our only wish is your satisfaction. Thank you very much.
The doctor's speaking style and tone were not pleasant at all!
Reply from the clinic
We are very sorry for the issue you are experiencing. If you can contact us at 0552 716 36 08, you will be able to support us in resolving the issue.
Excellent service and fast treatment, I 100% recommend Dr. Maya at Dentbul
Reply from the clinic
All we want is your satisfaction, thank you very much.
Every think was OK happy to try this experience with dentbul and I which if other people try the same.
I came to Dentbul Clinic from the UK to make my smile beautiful. I've done my teeth in 5 days, my experience with all staff members and especially doctor Maya was amazing. Everything went well without issues, I can truly recommend Dentbul.
I am so happy that I did my tratament with you guys I recomand Dentbul Dental clinic I did 14 struamann implant thank you Mr. Engin and Dr. Burak and all the staff
I've never seen such a problematic place in my life. We had dentures made, and they came out at least 5 times. Today, my mother went again to have them reattached, and they were told the doctor wasn't there. Other doctors said it wasn't their area of expertise, but despite my repeated requests, the arrogant attitude of a person I spoke to on the phone, who identified herself as Özlem, once again…
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showed how low the quality of that place is. Absolutely do not go there; we suffered, don't let yourselves suffer too. Even though we had an appointment at 3 pm, they took us in at 5 pm; that's how irresponsible they are. Definitely don't be fooled by the positive reviews; I think they're just their own network.
Dentbul is the best only in 5 days they did a great job i am so happy i can smile again thank you Dt. Maya and thank you Dentbul
I came to Dentbul to do my teeth and I think I made the right choice the doctors where perfect many thanks to Dr. Engin and all the staff they made me smile again trust me it's a good place
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