Patients
Reviews of DentalSPA, Dentistas en Playa del Carmen.
Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.
Authenticity
6/10Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.
Treatment quality
6/10Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.
Cleanliness
6/10Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.
Team
6/10Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.
Price value
6/10Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.
Tourist suitability
7/10Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.
What comes up well
- Established 2010 with on-site CAD-CAM laboratory
- Playa del Carmen Mexican Riviera tourist hub
- Genuine mixed review distribution
Points to weigh
- Specific dentist cedula registration numbers not visible
- 12 percent negative review rate suggests some quality variation
- No JCI or ISO certification visible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 249 reviews
It was my first time visiting the clinic, and it was a good experience. I was greeted with a smile, and they had a great promotion: free cleaning. The doctor took her time and cleaned everything that was necessary. A highly recommended …
I live in both US and Canada and I’ve sincerely never received such great treatment and care then the ones that I’ve received from Victor and his team. I had to get a bone graft as well as an implant and I’m glad I found them as they made …
Reply from the clinic
Dear Roberto: Thank you for taking the time to share your experience at our clinic. It is always very gratifying to know that our patients are satisfied with our philosophy and work. Thank you for your trust and for allowing us to help you smile with confidence.
Excellent service and very friendly staff! They treat you very well and tell you the cost if there's anything they can help you with; you decide whether you want to use the service or not. But the cleaning is free and it's fantastic. I would definitely return and recommend the service!
Went for a hole in my tooth, he says I need 4 fillings. I let him fill top 2 where hole is; afterwards, same hole, still there. Apparently working by sight without xrays is insufficient. But after cleaning my teeth were sparkly white so bonus point for that
Faviola did my teeth cleaning today. Very kind, professional and great service. Thank you, te amo Favi 🤣 …
Thanks to Dr. Castroman i can finaly smile with pride... Dentist with great experiance,lovely and relaxing consulting room... so recommended...
Dr. Victor Castorman was recommended to me and my husband by a patient of his who told me he had been getting his dental work done for years here. After meeting Dr. Castorman and getting a consultation, my husband decided to get extensive …
These professionals are talented, kind, and excellent in every way. Dr Victor is our dentist even though we live in Pennsylvania. Instead of paying four times as much money and having many many trips back to various specialists, when we …
Excellent service. Root canal treatment completed within an hour and a half. No long wait. Very friendly staff.
Reply from the clinic
Hi Janek, thank you for your trust and for allowing us to help you continue enjoying your vacation.
Dr. Victor is the best in the business! He did my upper teeth - resin veneers. I was a little nervous about how this would look but am I thrilled and thankful with how they look. They are so natural and perfect ! Dr. Victor and his team are …
Reply from the clinic
Hola Stephanie Thank you so much for your kind words and for trusting Dentalspa! We are absolutely delighted to hear that you are thrilled with your resin veneers and how natural they look. Your satisfaction is our greatest reward. Thank you for choosing us!
Dr. Victor and his team were incredibly helpful. They treated me in an emergency. Being on vacation can make you feel out of place. It was a great help, and their work is impeccable! Thank you, thank you, thank you.
Reply from the clinic
Dear Laura, Thank you so much for taking the time to share your experience at our clinic. It's very important to us to help our patients regain their smiles, and we … More
Over the years, I've had the privilege of receiving dental care at Dental Spa Center, and not only me, but my family as well. I want to take a moment to express my deep gratitude and admiration for the incredible experience I've always had …
Reply from the clinic
Dear Lorena, Thank you so much for taking the time to share such kind words about your experience with us. It's always gratifying to know that the effort and dedication we … More
I want to recommend the dental clinic where I go for treatment. The dentist, Dr. Victor, is excellent; he explains everything very clearly and makes you feel comfortable. In addition, the receptionists are very friendly and always have a …
Reply from the clinic
Hello Hugo, thank you for your kind words. We are pleased to know that we achieved our goal of providing you with clear, professional, and personalized service, giving you confidence that what we are doing is the right thing to maintain … More
Excellent care, Dr. Victor is a true professional and the entire staff is a 10/10.
Reply from the clinic
Hi Cami, Thank you so much for your comments, it's a pleasure to assist you, we remain at your service.
Excellent communication, active listening, incredible quality and hygiene, thank you very much doctor and until next time.
Reply from the clinic
Dear Yohana, Thank you so much for taking the time to share your experience with Dentalspa. We remain at your service to care for your dental health.
Very professional and kind staff, they do an excellent job with my cleanings. The office is spotless. I am very happy coming here when in Playa! Highly recommend
Reply from the clinic
Thank you very much you are amazing to. 🙏 …
It was truly a pleasure meeting Dr. Vincent and having him take care of me with a dental emergency. The clinic and the employees are wonderful and they did a great job for me!
Reply from the clinic
Thank you very much for your trust I hope to see you soon.
It was a great experience, very hospitable and professional. Dr. Victor was great!! Definitely recommend!
Reply from the clinic
Thank you so much for your trust 🙏
If I hadn't done it, I would never have believed it possible. I had four wisdom teeth extracted in a single day, and it didn't hurt AT ALL. It was super quick, and I never had any swelling. …
Reply from the clinic
Thank you so much for your kind words. You also did an excellent job during the treatment and with the aftercare. You're very brave. :)
I'm so grateful for the care I received; they were very professional. For years I went to many dentists, and no one could solve my problems until I …
Reply from the clinic
Thank you so much for your trust, it was a pleasure to serve you.
Wonderful service! My friend chipped her tooth and within 3 hours she was good as new for a very reasonable price!!
Reply from the clinic
Thank you very much for your support and trust.
Amazing service! I had an infected tooth and needed a wisdom tooth extraction and DentalSpa took care of it for me. They were professional and very accommodating with my schedule as well as my …
Reply from the clinic
Thank you very much, we value your opinion very much, it helps us to continue giving our best.
Western quality dental services and facility at affordable prices. I've been here twice for cleanings and received great service both times. Highly recommend! Everyone speaks English, too.
Reply from the clinic
Dear Jenna: Thank you for your comments, we are glad to know that we fulfilled your expectations, it will be our pleasure to see you again in the future to keep you smile
Everything was excellent, from the reception to the doctors. They were very friendly, explained everything, and were very patient with people who were afraid of the dentist, like me. …
Reply from the clinic
Dear Maira, thank you so much for taking the time to share your experience at our clinic. We're delighted to know that we were able to help you not only with your dental health but also to make your experience as relaxing as possible. We remain at your service for anything you may need.
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