SmileJet

Patients

Reviews of DentalSPA, Dentistas en Playa del Carmen.

Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

Back to the clinic page

SmileJet AI analysis

What these reviews add up to.

6.2 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 3 May 2026

DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.

Authenticity

6/10

Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.

Treatment quality

6/10

Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.

Cleanliness

6/10

Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.

Team

6/10

Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.

Price value

6/10

Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.

Tourist suitability

7/10

Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.

What comes up well

  • Established 2010 with on-site CAD-CAM laboratory
  • Playa del Carmen Mexican Riviera tourist hub
  • Genuine mixed review distribution

Points to weigh

  • Specific dentist cedula registration numbers not visible
  • 12 percent negative review rate suggests some quality variation
  • No JCI or ISO certification visible

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 249 reviews

5 236
4 5
3 0
2 3
1 5
Bertha Castillo via Google 5.0 out of 5
After an extensive search for a dentist in Playa del Carmen, I was delighted with Dental Spa. I visited at least five dentists in the area because I needed several surgeries, and Dental Spa was the only place that truly instilled confidence …
Becky Card-Swerdloff via Google 5.0 out of 5
I got two estimates in Florida for 2 extractions 2 implants and 2 filings 10,000 and 13000. I was nervous about going to Mexico but now I will only go to Dental Spa. The cleaning was superb and the dentist found I had a tooth pulled as a child so I really needed 3 implants. So 2 extractions, 3 implants, 4 cavities, 9 crown replacements 8,000. He prescribed antibiotics 2 days prior to…
Read the rest of this review

treatment, Valium for day of treatment. I've had no pain while healing. You can fly into cancun,take Ado bus for 17 dollars from airport and taxi to dentist from bus station. Many hotels, air bnb by dentist at affordable prices. Us dollar is 18 to 1 Mexican dollar Love this and will be back in September for final fitting 🤩

Reply from the clinic

Dear Becky: Thank you so much for sharing your experience with us! 💙 We’re delighted to know that you felt comfortable and well cared for throughout your treatment at Dental SPA. Your trust means the world to us, and we’re happy to hear that everything went smoothly and pain-free during your healing process. We look forward to welcoming you back soon for your final fitting and to continue taking care of your smile. Until then, we wish you the very best! ✨

Angel Montiel via Google 5.0 out of 5
Excellent place. From the moment I made the appointment, they treated me extremely well. The treatment they gave me was adequate. They didn't leave me with any doubts. They were always attentive after my extractions. I would recommend this office 100%. CONGRATULATIONS.
Arturo Madrigal via Google 5.0 out of 5
Excellent service, professional and everyone was very friendly! I highly recommend them! Thank you so much to the Dental Spa staff!
Reply from the clinic

Dear Arturo: Thank you so much for your recommendation and your kind words! 💙 At Dental SPA, we're happy to know you felt well cared for and had a positive experience with our team. We'll be happy to welcome you back whenever you need. Your smile is our greatest satisfaction! ✨

Sabrina Asesora Inmobiliaria via Google 5.0 out of 5
Excellent service, very attentive to the patient, and very kind treatment from everyone! I'm very grateful; everything went well with my molar extractions. …
Hassan Ramadan via Google 5.0 out of 5
Great and friendly Doctor and staff Very clean clinic Updated clinic …
Reply from the clinic

Dear Hassan: Thank you very much for taking the time to share your experience in our clinic, it is always very pleasant to know that our patients are comfortable and … More

Amelia Briseno via Google 5.0 out of 5
Excellent service 👌🏼 I definitely recommend this place, I really liked how they treated me and how they did their job 🙌🏼 …
Isaac Chi via Google 5.0 out of 5
Dr. Victor was excellent. He treated me very well in an emergency and explained in detail what he would do. …
Reply from the clinic

Hello Isaac: Thank you so much for your kind comment and for trusting our team! We're so glad to hear that Dr. Victor was able to take good care of you during your emergency … More

Miguel Angel via Google 5.0 out of 5
We typically go to our dentist in the UK but as we were on a longer than usual holiday in the Riviera Maya, we decided to stop by for advice on some filling replacements my wife had pending. And how happy we are that we run into Dr. Victor …
Ezequiel Bilbao via Google 5.0 out of 5
Very good work, I recommend Emanuel, very good treatment and zero pain.
Octavia Decorby via Google 5.0 out of 5
Went to see Dr. Castroman for a complicated premolar extraction, bone graft, dental implant and temporary crown installment. Prior to my first visit, I researched dentists who could perform said procedure in both Cancun and Playa del Carmen …
Mariana Sanchez via Google 5.0 out of 5
Beyond happy with my experience. Got my wisdom teeth removed and the doctor was kind and fast! He saw how scared i was and i just cant stress enough how the entire staff worked to keep me feeling safe. They were quick, gentle and awesome! Absolutely recommend going for anything you need.
Reply from the clinic

It was so nice to read your review, Mariana! We really appreciate your 5-star rating. It's comforting to know that you felt safe during your wisdom tooth extraction and that you experienced the kindness and efficiency of our doctor and all … More

Elena zales via Google 4.0 out of 5
Excellent service and professionalism from Dr. Castroman; I hope they continue like this. He performed a root canal on me, which is healing well. Highly recommended. The doctor and his assistant were very kind.
Luis Felipe Ibarra Eliessetch via Google 5.0 out of 5
An excellent option for solving any dental problem (or improving your personal appearance). Excellent professionals, exquisite service (the assistants are wonderful), with state-of-the-art equipment. They make you feel very welcome from the first moment. I recommend them 100%.
Reply from the clinic

It's a pleasure to read your comment, Luis Felipe! We truly appreciate your five-star rating. We're delighted to know that you found our clinic to be an excellent choice, with top-notch professionals and cutting-edge equipment. The care … More

Claire via Google 5.0 out of 5
While on vacation in Mexico, I had a terrible toothache due to a poorly rooted tooth. I made an appointment with them and everything went very well. The team was excellent: very attentive, professional, with impeccable hygiene. The dental …
Reply from the clinic

We sincerely thank you for this perfect 5-star rating! Knowing that our attention met your expectations is our greatest satisfaction. We are delighted that our team demonstrated their professionalism and concern for hygiene. We are also … More

Aurora Orozco via Google 1.0 out of 5
I went to have two dental crowns placed, and after a week they came loose. I went for a check-up, and the dentist checked the crowns and they were in good condition. I asked the dentist what had happened and he said he had no idea. A month …
Reply from the clinic

Dear Aurora: Thank you so much for your comments. It's always a pleasure to assist you. It's very important for us to make our patients feel welcome and relaxed, smiling.

Carolina Cespedes via Google 5.0 out of 5
I am from Costa Rica, and the doctor, besides being very attentive, was very professional; his treatment was top-notch.
Michelle Pelchat via Google 5.0 out of 5
I had work done in October and wanted to wait to see how everything settled before making a recommendation. My experience started with the clerk at the dental office setting up my xrays and giving me information on how to get from my resort …
Reply from the clinic

Hola Michelle: Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to share your experience and are so happy to hear that you … More

Olivia Dzib Caamal via Google 5.0 out of 5
Honestly, I would recommend them. They have excellent patient care, they make you feel very safe and you quickly see the professionalism with which they treat you. I would recommend them.
margo monteiro via Google 5.0 out of 5
An incredible experience! I had the opportunity to visit this clinic in Playa del Carmen, and I highly …
Reply from the clinic

Hello Margo! Thank you so much for your wonderful review! 🦷✨ We're delighted to hear that you had a pleasant experience and that our team was able to put you at ease … More

Guido Grasso Inc via Google 5.0 out of 5
Nice guy, efficient, took his time, paid attention to detail. Very clean. Fluent in English, had a crown put in beautifully I could not even tell which one was my tooth and which one was the crown. I'm sending my sister there as well. …
Mindi Hill via Google 1.0 out of 5
WARNING!!! As a local Expat, I supported this business, not only with entrusting them to do my cosmetic work, but I promoted them. What a mistake, as seven of my ten veneers have literally broken off, exposing the extreme amount of natural …
Reply from the clinic

Mindi: We are sorry to receive your comments as we tried our best to fulfill your expectations and even went above and beyond being understanding and patient with your … More

Geryn Childress via Google 5.0 out of 5
Great place if you're a tourist in need of dental care and can't wait until you return from vacation.
David Dormond via Google 5.0 out of 5
Excellent work. 4 fillings in 1.5 hours. Front desk and the doctor are very friendly. The doctor listened to me attentively and his work was excellent. The office and clinic settings are clean and well kept. The prices are unbeatable; $58 per filling.
Reply from the clinic

Dear David: Thank you for your comments and your trust in us. We look forward to welcoming you back the next time your travels bring you to Playa del Carmen.

Want the same for your own teeth? Send a photo and we will come back with a written quote from DentalSPA, Dentistas en Playa del Carmen.

Questions about your treatment?

Message us and a coordinator will answer with clinic options, indicative pricing and what a trip would involve. No forms, no call centre, and no obligation. Prices are indicative; only a clinic's written quote applies to you.

SmileJet is an information service, not a healthcare provider. Nothing here is medical advice.

WhatsApp Messenger
WhatsApp Messenger