Patients
Reviews of dental.eee - Dental Clinic.
Kuala Lumpur, Malaysia. 60 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 60 reviews
took scaling with him When setting up appointment was told there are 2 types of scaling. The cost of each scaling was different, then first one being just scaling that cost RM 99 and the second one being RM 250. RM 99 suppose to be just scaling and nothing else RM 250 suppose to be scaling + remove stain (maybe there are others) During payment, was asked to pay RM 120 (that suppose to be RM 99)…
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99) + RM 30 (Consultation) The consultation including him (the dentist) telling me there are cavities in few of my teeth. Which I did not ask. Question from me though where I asked if there is cavity at the end of my teeth, which he(the dentist) answered I don't know. there goes RM 30.
Reply from the clinic
Good day to you. We sincerely apologize for your unhappy experience at our clinic, and we take full accountability for that. We fully accept your constructive criticism and will strive to improve our services further. We tried to reach out but weren’t able to get ahold of you; still, we would like to address your concerns. For scaling, our charges start from RM99 up to RM350 (deep scaling), which is extremely rare, and not all cases are priced at RM99. The fees usually depend on oral hygiene and the time taken to remove harmful pathogens. We thought we had communicated this clearly, but it seems some miscommunication still occurred, and we are deeply sorry for that. As for the cavities mentioned to you by Dr Ee after scaling, we’re afraid that cannot change, as we are professionally obligated to uphold the principle of informing patients about their oral health and any conditions that require immediate or delayed attention. While many patients appreciate this advice, we are sorry if it caused any discomfort on your end. Lastly, we would like the opportunity to address and clarify any worries that may have been missed. We deeply regret that this happened and take full responsibility. Hence, we sincerely request an opportunity to resolve any issues so you can leave with a smile. We would not want our services to end on a bad note or spoil your day. Please reach out to us, or allow us to reach out to you, so we can do our very best for you.
Very good experience. Doctor EE very professional and friendly. Explained very well to me also. Helpful staff. We can book early via WhatsApp or call to avoid full slot. They have 3D teeth scan. I did 100 for scaling and 100 for air polishing in ringgit and a 30 for consultation
Having a great experience here💜 The doctor and staffs are very kind & patience. Reasonable price and they are very transparent with the price. No hidden charges^^ …
High class dental service i ever encountered but in affordable price. Recommended. I definitely will come here again
the clinic were niceee , cozy and cantikkk gilerrrr!!!! the doctor explained everything clearly and made me feel comfortable throughout the visit , jomlahh comingg , highly recommended!!
1st time experience, everything is good and painless. Dr is very experience and able to explain to your condition..
Just had a visit to the dental.eee clinic — good experience overall. The dentist was nice and explained everything clearly, which helped me understand my condition better. They also used a 3D scan, so I could actually see what’s going on with my teeth. The place is clean, cozy, and the staff are friendly and patient. Felt very comfortable throughout. Definitely recommend!
I like the service, the interior and everything about this place🤍 …
Dr. Eee & staffs very friendly.. explains the procedure in details before starting the procedure. Recommended!
Very detailed explanation, cozy environment, good service and patient dentist!
This my sec time. As usual perfect service❤️ will always repeat✌🏻 …
Great service and a pleasant environment. I’ll definitely come again
Nice and friendly staff! I did whitening and Dr Ee explained the entire process really clearly and was super detailed!
The best dentist i ever went to. Good consultation, thorough explanation and most importantly, painful treatment is bearable. Clinic environment is beautiful too. Feel like in the spa rather than a dental clinic.
Very good experience. Doctor EE very professional and friendly. Explained very well to me also. Helpful staff. We can book early via WhatsApp or call to avoid full slot. …
Had great experience here. The staff was welcoming and professional, and the dentist took the time to explain everything clearly.
I went to Dental.EEE recently for teeth cleaning and a filling and wow, what an amazing experience 😍. The clinic is super cozy, clean, and has that modern, calming vibe that makes you feel relaxed the moment you walk in. It’s not your usual scary dental clinic, it actually feels like a wellness spa for your teeth. Dr. EE was so friendly, gentle, and professional. The cleaning was very thorough bu…
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t still comfortable. My teeth felt super fresh afterward. As for the filling, Dr. EE did it perfectly, no pain at all, and it looks so natural. Honestly, this is now my go to dental place. If you want top-notch service, a cozy environment, and a doctor who truly cares about your comfort, Dental.EEE with Dr. EE is the one. Highly recommended 🦷💙⭐️⭐️⭐️⭐️⭐️
Excellent service..doctor ee very nice n good advisor . All staff very kindly n friendly. Tq
Service is good, dentist is able to advise, reasonable pricing as well. Will return for my yearly scaling
Great experience at this dental clinic. The staff were friendly, the clinic was clean and the dentist was professional. 👍 …
Doctor and nurse are friendly and helpful, skilled as well
Did my scaling, had a very good experience, teeth are very clean now, dr. ee was a lovely dentist. Would definitely recommend 👍🏻 …
The doctor and nurse were very patient and very friendly. The overall experience was professional and will definitely come back again
As per the other reviews, the young (I think he looks young) dentist dude is quite the slayer. He got some skills, man! My tooth got extracted out like it was nothing in under 1 minute though my heart was racing a bit from over thinking 😅 Seriously, he's good and gives out the right vibe of confidence that helps you not to chicken-out of the tooth extraction. My gum pain is almost gone within…
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48 hours. RM 160 (includes rm30 for consultation and rm10 for painkillers) rm99 onwards for scaling depends on the teeth condition). Ambiance was spa like except if you hear the drilling sound haha
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