Patients
Reviews of Dental Smile Odontologia Integral.
Monterrey, Mexico. 46 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 46 reviews
Excellent doctor and excellent service 🫶🏻 the office is very nice …
Hi, just wanted to share my experience from my appointment. The doctor provided excellent care and was meticulous in her work, with a top-notch office and incredible results. Without a doubt, the best choice. "HIGHLY RECOMMENDED"
I've been seeing the doctor for nearly 10 years. She has always proven to be a very serious and responsible person. Both my children and I are always very, very happy with her service and the post-appointment care. In my opinion, she has always provided fair prices and excellent service. Her attention to children is magnificent, and her patience in explaining each procedure in detail is…
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fabulous. I highly recommend her.
I went for a quote and left very satisfied, so much so that I did everything! Excellent attention and service.
One of the best dental experiences I've ever had... very kind and attentive. I even took my son back a few days later, and he was happy too. Thank you to Dr. Claudia for her care.
I do not recommend this clinic. Initially, I had only left one star, but the staff insisted I share the full experience. It's true that there is no appointment under my name, as my husband came. However, I will share his experience, as he is not very active on social media. My husband had difficulty scheduling an appointment to cap teeth because there was no availability. On the day of the…
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he procedure, after an hour of trying, he was informed that they could not perform it because the cavity was too deep. They told him he needed a root canal with a post, a porcelain tooth, and that this required the intervention of another specialist, so he would have to schedule another appointment. The cost of the new treatment would be $10,000 pesos, and according to them, the urgency was such that there was now availability for the following week, since the tooth was exposed. Given this, we asked: What about the other pending cavities? Are you going to try to treat them without knowing if they will also require a root canal? Why wasn't a panoramic X-ray suggested immediately to evaluate all the teeth and avoid further surprises? Something about the situation didn't inspire confidence in us, so we decided to seek the opinions of two more specialists in the following days. Both agreed that a dental post wasn't necessary. Logically, a root canal was, and that was never in doubt. My husband canceled the root canal appointment at this clinic three days later. Despite knowing the tooth was only covered temporarily, the clinic accepted the cancellation without even asking why or showing any interest in the reasoning behind the decision, even though the case was serious. We didn't expect them to insist on keeping him, but considering the seriousness of the matter, we expected at least a little more attention. It seems that sometimes the focus on money, paying the specialist, or renting the space can cloud ethical and professional judgment. It's worth mentioning that at other places we didn't get even half the quoted here. I recommend looking for other options to compare prices. The quality and service at the other location were effective and inspired a lot of confidence. Just as they are vigilant about quickly assuming negative comments or ratings are fake and focus on maintaining their five-star rating on social media, they should also be vigilant about providing better customer service, offering competitive prices, and requesting prior studies when necessary. (I mention this because they told me they didn't have an appointment in my name, and it was real, but only the comment was focused on that, as if the rating were fake or fabricated.)
Reply from the clinic
Hi Daniela, We appreciate your feedback as it helps us improve. We're sorry your husband's experience wasn't what he expected. We'd like to look into the matter. Please feel free to contact us via WhatsApp at 8113651610 so we can discuss it in more detail. 📲 Our goal is always to provide the best service and quality care to our patients. 🦷✨
The care was incredible. Dr. Claudia was very attentive and explained everything step by step. 100% recommended.
Amazing- They have done everything to make me comfortable and whenever I have questions for my treatments they answer me very quickly :-) I love coming to this dentist in Mexico 🌞🌞🌞 …
Excellent service, Dr. Claudia is always attentive to the children, she has a good touch and patience to explain the treatment she will do.
We've been here for over a year now, and we're happy with the results. The service is always excellent, and they answer our questions. Thank you for all your attention.
Highly recommended. Dr. Claudia is very efficient and did an excellent job on my teeth.
Dr. Claudia is highly competent and very patient with her patients. She has a wonderful manner and does everything possible to ensure her patients are comfortable. 100% recommended! Many thanks to her and her team!
The best dentist! She explains perfectly, and she's very delicate in her work! I wouldn't trade her for anything.
Very good service, pleasant atmosphere, and excellent work by the staff...recommended....
I went from being extremely terrified of dentists to going to my appointments much more calmly! And that's thanks to the doctors who are truly excellent and professional!
Impeccable, honest, caring service, and excellent work. Super patient with the children, all at a fair price.
The doctor was super patient... I loved the treatment and the service... I have a phobia of the dentist and it really helped me a lot that she was attentive to me the whole time... thank you so much 🙏 …
I feel super comfortable and super confident when I go because they've done a really great job on my teeth every time. I highly recommend them!! Congratulations!
Hello, I want to express my sincere gratitude for the care I received. I'm a very nervous person, and honestly, I have a terrible fear of injections; it's something I can't stand and it makes my heart race. I went to the dentist because I couldn't bear the pain of a tooth extraction any longer. I arrived at the office trembling, a mix of pain, sleepiness, and intense fear. But the doctor is one of…
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those people who truly loves their profession. I am so grateful for their patience, understanding, and support. I've never had a good experience at the dentist, but thanks to you, I was able to get rid of that horrible pain and overcome the fear I felt just being there, let alone the injection. God bless your hands and your patience, and thank you again for the care I received. I highly recommend you. Thank you again, and God bless you. 🙂
Excellent service and lots of fun. Highly recommended 👍🏼 …
The office is very clean. Perfect care. And my girls love going to the dentist. I highly recommend it.
I'm about to finish my treatment at Dental Smile after a year and a half. I'm so happy with the results and the wonderful experience I had. I wholeheartedly recommend Dr. Claudia and all the specialists who work there. They provided excellent service, and I'm thrilled!
Always more than satisfied with every consultation. Thank you for your attention!! 💯 Recommended. …
Excellent service!! Dr. Claudia is very patient and professional. My children are happy. I love that the diagnosis and explanation are always very detailed, and the price is fair. 100% clean and the location is excellent. Highly recommended! 👍
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