Confidential — for patient review

Dental Box - Batam

Batam Center, Ruko Grand Niaga Mas, A-76, Batam, Indonesia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 7.7/10 5.0/5  · 104 reviews

SmileJet AI Audit Score for Dental Box - Batam: 7.7/10 overall. Authenticity: 7/10 — Three named licensed dentists (Drg. Bangga, Dr. Trinanda Akasuma, Dr. Ravenska) add credibility. Confirmed Singaporean patients and 1 non-5-star review break the perfect pattern. Instagram is the only web presence.. Treatment Quality: 8/10 — Extractions (3 teeth at once, painless in under 5 min), braces, veneers, scaling, fillings, dentures, and implants all mentioned across reviews with specific positive outcomes. Braces follow-up spanning 2+ years noted.. Cleanliness: 8/10 — Clinic described as modern, minimalist, and clean across multiple reviews. Equipment described as sophisticated and latest technology. Consistent cleanliness signals across diverse reviewers.. Team: 8/10 — Drg. M. Bangga is the dominant name with high praise for extractions and braces. Dr. Trinanda Akasuma praised for scaling. Dr. Ravenska for cosmetic work. Staff Nabila named as helpful receptionist. No specialist credentials listed but Drg. prefix indicates licensed Indonesian dentist.. Price Value: 7/10 — Multiple reviewers call pricing affordable and 'not too expensive'. No specific figures given. Singaporean patients returning for braces follow-ups imply the price-to-quality ratio is compelling vs Singapore rates.. Tourist Suitability: 8/10 — Singaporean patient explicitly described finding clinic via Instagram for braces. Prayer room (musolla) for Muslim Singaporean tourists. English-language reviews from apparent Malay-Singaporean patients. Active Instagram presence is how tourists discover the clinic.. Summary: Dental Box Batam is a modern, well-equipped dedicated dental clinic with multiple named licensed dentists and a strong track record across orthodontics, extractions, and cosmetic work. Confirmed Singaporean patients and a musolla prayer room make it well-suited for Muslim dental tourists from across the causeway, though the Instagram-only web presence limits pre-trip research. Key strengths: Confirmed Singaporean patient returning for braces treatment follow-ups; Musolla (prayer room) on-site - ideal for Muslim tourists from Singapore/Malaysia; Drg. M. Bangga praised for painless extraction of 3 teeth and braces; Veneers described as natural-looking by English-speaking reviewer; Modern equipment and sophisticated technology noted by multiple reviewers. Points to note: Website is an Instagram post link only - no proper clinic website for pre-trip research. Confidence: Medium. Based on 50 reviews and 1 sources. Audited 18 May 2026.

SmileJet AI Audit

7.7 /10

Confidence

● Medium

Audited 18 May 2026

Authenticity

7

Treatment Quality

8

Cleanliness

8

Team

8

Price Value

7

Tourist Suitability

8

"Dental Box Batam is a modern, well-equipped dedicated dental clinic with multiple named licensed dentists and a strong track record across orthodontics, extractions, and cosmetic work. Confirmed Singaporean patients and a musolla prayer room make it well-suited for Muslim dental tourists from across the causeway, though the Instagram-only web presence limits pre-trip research."

Highlights

  • Confirmed Singaporean patient returning for braces treatment follow-ups
  • Musolla (prayer room) on-site - ideal for Muslim tourists from Singapore/Malaysia
  • Drg. M. Bangga praised for painless extraction of 3 teeth and braces
  • Veneers described as natural-looking by English-speaking reviewer
  • Modern equipment and sophisticated technology noted by multiple reviewers

Watch out for

  • Website is an Instagram post link only - no proper clinic website for pre-trip research

Score Breakdown

Authenticity
7

Three named licensed dentists (Drg. Bangga, Dr. Trinanda Akasuma, Dr. Ravenska) add credibility. Confirmed Singaporean patients and 1 non-5-star review break the perfect pattern. Instagram is the only web presence.

Treatment Quality
8

Extractions (3 teeth at once, painless in under 5 min), braces, veneers, scaling, fillings, dentures, and implants all mentioned across reviews with specific positive outcomes. Braces follow-up spanning 2+ years noted.

Cleanliness
8

Clinic described as modern, minimalist, and clean across multiple reviews. Equipment described as sophisticated and latest technology. Consistent cleanliness signals across diverse reviewers.

Team
8

Drg. M. Bangga is the dominant name with high praise for extractions and braces. Dr. Trinanda Akasuma praised for scaling. Dr. Ravenska for cosmetic work. Staff Nabila named as helpful receptionist. No specialist credentials listed but Drg. prefix indicates licensed Indonesian dentist.

Price Value
7

Multiple reviewers call pricing affordable and 'not too expensive'. No specific figures given. Singaporean patients returning for braces follow-ups imply the price-to-quality ratio is compelling vs Singapore rates.

Tourist Suitability
8

Singaporean patient explicitly described finding clinic via Instagram for braces. Prayer room (musolla) for Muslim Singaporean tourists. English-language reviews from apparent Malay-Singaporean patients. Active Instagram presence is how tourists discover the clinic.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Dental Box - Batam in Batam?

Dental practice in Batam offering general, cosmetic, and orthodontic care for residents and Singapore visitors.

Dental Box - Batam is a dental practice in Batam, Riau Islands, Indonesia, providing routine general dentistry, cosmetic dentistry, and orthodontic services for residents of the island and visiting patients from across the region. The clinic operates in the standard Indonesian primary-care dental clinic format known as klinik pratama gigi, the most common configuration for neighborhood dentistry across Indonesian cities. Practices of this type typically run with one or two operatories, a principal dentist supported by a dental nurse or assistant, and a focus on the everyday treatment needs of a local patient base alongside the cross-border patient flow that characterizes Batam dentistry.

The clinic provides a typical neighborhood-to-mid-tier dental offering combining routine general dentistry, prosthetic work, cosmetic dentistry, and orthodontic treatment. Services typically include scaling and polishing for periodontal maintenance, composite resin fillings, simple and moderately complex extractions, root canal treatment, removable prosthetic work such as acrylic dentures and flexible partial dentures, and ceramic and porcelain-fused-to-metal crowns and bridges for tooth restoration. Cosmetic services usually include in-office or take-home teeth whitening, composite bonding for minor aesthetic corrections, porcelain veneers for front-tooth aesthetics, and smile design treatment plans for patients seeking comprehensive aesthetic improvements. Pediatric dental care is typically available for routine examinations, fluoride application, fissure sealants, and simple restorative work for primary teeth.

Orthodontic treatment is one of the most actively pursued categories in Indonesian dentistry, with strong demand among teenagers and young adults across the country. Treatment is typically structured as an installment-based package covering brackets, monthly adjustments, and final retainers. General dentists in Indonesia commonly handle straightforward orthodontic cases, while complex skeletal corrections or cases requiring orthognathic surgery are referred to a specialist orthodontist (Sp.Ort) at one of the larger orthodontic centers in Batam. Clear aligner therapy is increasingly available in well-equipped Batam clinics for selected cases, and patient demand for aligners has grown rapidly in the past several years.

Batam's position as Indonesia's most accessible international entry point from Singapore has shaped its dental sector in distinctive ways. Singaporean dental fees are among the highest in Asia, and treatment in Batam typically runs at twenty to forty percent of equivalent Singapore prices, which has made the island a recognized cross-border dental tourism destination. Singaporean patients can reach Batam in under an hour via direct ferries from HarbourFront in Singapore to the Batam Center terminal, and many make day or weekend trips specifically for dental care. Cross-border dental tourism is a well-established part of the Batam economy, with most local dental clinics having experience accommodating Singapore patient schedules, English communication, and the staged treatment patterns that fit two or three day trips.

Cosmetic dentistry is a particularly active category in Batam given the cross-border price advantage relative to Singapore. Composite veneers, porcelain veneers, smile design treatment plans, and digital design previews have all become mainstream offerings in well-equipped Batam clinics. Treatment can range from small composite repairs that take a single appointment to comprehensive multi-tooth porcelain veneer cases that span several visits over a few weeks. Indonesian price points for cosmetic dentistry remain a fraction of equivalent fees abroad, which makes Batam an attractive option for both domestic and international patients seeking smile improvements at accessible costs.

For routine and moderate-complexity dental work, a clinic of this kind is typically a good fit for residents of Batam Island who want accessible neighborhood dental care, as well as for cross-border patients on a one to three day trip during which a checkup and clean, several fillings, simple extractions, basic crowns, denture adjustments, or moderate cosmetic work can be completed. The proximity to the Batam Center ferry terminal in central Batam makes return visits within a single trip practical, and treatment plans can typically be sequenced to make use of the available time on the island. For more involved work such as full-mouth implant rehabilitation, complex periodontal surgery, or extensive porcelain veneer cases requiring multiple visits, larger Batam dental centers with multi-specialist teams and in-house imaging facilities are typically a better match.

Patients evaluating any clinic in this category should verify several practical points before treatment begins. The first is that the principal practitioner is a licensed dokter gigi (drg.) registered with the Indonesian Dental Council (Konsil Kedokteran Gigi Indonesia), and not an ahli gigi or tukang gigi, which are traditional denturists whose legal scope under Permenkes 39 of 2014 is limited to producing removable acrylic dentures and does not include drilling, fillings, extractions, root canals, implants, or any treatment of natural teeth. The second is to ask which specific procedures the clinic performs in-house and which are referred to specialists, so that complex cases are routed correctly from the start. The third is to confirm whether digital radiography or panoramic imaging is available on site, or whether radiographs are taken at a partner imaging center.

Pricing transparency is generally strong in Batam dentistry, particularly because of the cross-border Singaporean patient base. Clinics typically present a written treatment plan with itemized fees following the initial consultation and any required radiographs, and many provide indicative price lists in English alongside the standard Bahasa Indonesia versions. Patients are usually welcome to ask about alternative materials, treatment sequencing, and installment options for larger plans. Communication in English is generally available in Batam dental clinics given the regular international patient flow.

For visitors traveling to Batam specifically for dental treatment, a sensible approach is to take an early ferry from Singapore on the day of the appointment, allowing time for a comprehensive consultation, any required radiographs, and an initial treatment session. Many patients schedule a two-day trip with treatment spread across both days, returning for any further work on a subsequent visit. As with any healthcare decision made abroad, prospective patients should review the clinic in advance, confirm the treatment plan in writing, and verify that aftercare and any required reviews can be arranged either locally during the visit or remotely after returning home.

Patient Reviews from Batam

5.0

★ 104 reviews

W

Widya Lubis

April 2026 · ★ 5

Google

The service is good And the doctor is also good at explaining

Clinic response ():

Response from the owner 9 months agoHello Widya Lubis, We are very pleased with your positive review and your satisfaction with your dental care at Dental Box. … More Translated by Google ・ See original (Indonesian)

Z

Zulkifli Kamarudin

April 2026 · ★ 5

Google

Very good service .. Doctor Trinanda Akasuma did a very good job for my wife and my tooth scaling and polishing. Staff Nabila was very helpful on registration to the end of our treatment. I will recommend this future to others. This clinic have a prayers musolah convenient for Muslim customers.

Clinic response ():

Response from the owner 9 months agoThankyou so much for awesome review, Bpk. Zulkifli Kamarudin We're glad you had a great experience with drg. Trinanda, Nabila & the team at Dental Box Batam. Our team is dedicated to ensuring every visit is smooth & … More

G

Galuh Hesa

April 2026 · ★ 5

Google

The doctor was friendly, the service was great, and the price was worth it. Thank you, Dental Box.

Clinic response ():

Response from the owner 8 months agoHello, Galuh Hesa, Thank you for your treatment at Dental Box. The doctor and team were very happy to serve you wholeheartedly. We look forward to serving you again in the future. … More Translated by Google ・ See original (Indonesian)

D

Dorothea Hartati

April 2026 · ★ 5

Google

The service is very satisfying, the doctors and nurses are very good, the receptionists are very friendly.

Clinic response ():

Response from the owner 8 months agoHello Dorothea Hartati, Thank you for your treatment at Dental Box. The doctor and team were very happy to serve you wholeheartedly. We look forward to serving you again in the future. … More Translated by Google ・ See original (Indonesian)

C

Chester

April 2026 · ★ 5

Google

The place is comfortable, the staff is friendly, the doctor is very helpful, the results are good. The whole family is a regular customer 👍👍 …

Clinic response ():

Response from the owner 8 months agoHello Chester, Thank you for your treatment at Dental Box. The doctor and team were very happy to serve you wholeheartedly. We look forward to serving you again in the future. … More Translated by Google ・ See original (Indonesian)

I

Ivo Bapelkes

April 2026 · ★ 5

Google

The service is good and the doctor is really professional... Thanks to Dental Box... ☺

Clinic response ():

Response from the owner 8 months agoHello, Ivo Bapelkes, Thank you for your treatment at Dental Box. The doctor and team were very happy to serve you wholeheartedly. We hope to serve you again in the future. We look … More Translated by Google ・ See original (Indonesian)

N

Nabilah

April 2026 · ★ 5

Google

The clinic is cozy, even minimalist. I really like the design. The doctors are friendly, and so are the nurses. I go there every time I have a dental checkup.

Clinic response ():

Response from the owner 8 months agoHello Nabilah, Thank you for your treatment at Dental Box. The doctor and team were very happy to serve you wholeheartedly. We hope to serve you again in the future. We look … More Translated by Google ・ See original (Indonesian)

M

Maya Sari

April 2026 · ★ 5

Google

the service is okay, the doctor is also friendly... thengkyuu dental box

Clinic response ():

Response from the owner 8 months agoHello Maya Sari, Thank you for your treatment at Dental Box. The doctor and team were very happy to serve you wholeheartedly. We look forward to serving you again in the future. … More Translated by Google ・ See original (Indonesian)

A

Andre Aulia Rahman

April 2026 · ★ 5

Google

My teeth used to be untidy and messy, so I wasn't confident smiling. After treatment at Dental Box, they are now neat and I can smile confidently. Thank you Dental Box! And I always hope to get a cool doctor's hat.

N

Nurliana Pertiwi

April 2026 · ★ 5

Google

The service is good, the doctors are friendly and competent, the equipment is sophisticated, the clinic is clean, tidy and comfortable.

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★ 5.0 (104 reviews)