Confidential — for patient review

Damaralesh Dental Clinic & Friends

Ruko OPPBC, Blok B2 No.9-11, Batam, Indonesia

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Last audited May 2026 By SmileJet Audit Team How we audit →
AI Audit 7.3/10 4.9/5  · 65 reviews

SmileJet AI Audit Score for Damaralesh Dental Clinic & Friends: 7.3/10 overall. Authenticity: 8/10 — Multiple named specialist dentists (Dr. Andri prosthetics, Dr. Gatot surgery, Dr. Felicia), 3D X-ray confirmed; premium facilities verified by multiple reviewers.. Treatment Quality: 8/10 — Odontectomy in 15 min, prosthetics specialist on staff, 3D X-ray capability; one review reports 3D file format error requiring repeat procedure.. Cleanliness: 9/10 — Consistently praised as clean, tidy, aesthetic; coffee corner, children's playground, prayer room, elevator all noted; high-end setup.. Team: 8/10 — Multiple named specialists: prosthetics (Dr. Andri), oral surgery (Dr. Gatot), general dentists (Felicia, Yudha); multi-dentist practice.. Price Value: 6/10 — Described as affordable by reviewers; cashless insurance accepted; no published price list; premium facilities suggest mid-market pricing.. Tourist Suitability: 5/10 — No dedicated tourist services or English-language resources noted; WhatsApp booking available; scheduling issues flagged by one reviewer.. Summary: Damaralesh Dental Clinic is a premium multi-specialist practice with strong facilities including 3D X-ray, a named specialist team covering prosthetics and oral surgery, and child-friendly amenities. The clinic has two substantiated complaints about administrative processes and technical quality control. Key strengths: Multi-specialist team including prosthetics and oral surgery specialists; 3D X-ray machine available for complex diagnostics; Premium facilities: coffee corner, children's playground, elevator; Cashless insurance payments accepted. Points to note: 3D X-ray file format error occurred twice causing major inconvenience to one patient; Appointment scheduling communication failure reported by one reviewer. Confidence: Medium. Based on 50 reviews and 2 sources. Audited 18 May 2026.

SmileJet AI Audit

7.3 /10

Confidence

● Medium

Audited 18 May 2026

Authenticity

8

Treatment Quality

8

Cleanliness

9

Team

8

Price Value

6

Tourist Suitability

5

"Damaralesh Dental Clinic is a premium multi-specialist practice with strong facilities including 3D X-ray, a named specialist team covering prosthetics and oral surgery, and child-friendly amenities. The clinic has two substantiated complaints about administrative processes and technical quality control."

Highlights

  • Multi-specialist team including prosthetics and oral surgery specialists
  • 3D X-ray machine available for complex diagnostics
  • Premium facilities: coffee corner, children's playground, elevator
  • Cashless insurance payments accepted

Watch out for

  • 3D X-ray file format error occurred twice causing major inconvenience to one patient
  • Appointment scheduling communication failure reported by one reviewer

Score Breakdown

Authenticity
8

Multiple named specialist dentists (Dr. Andri prosthetics, Dr. Gatot surgery, Dr. Felicia), 3D X-ray confirmed; premium facilities verified by multiple reviewers.

Treatment Quality
8

Odontectomy in 15 min, prosthetics specialist on staff, 3D X-ray capability; one review reports 3D file format error requiring repeat procedure.

Cleanliness
9

Consistently praised as clean, tidy, aesthetic; coffee corner, children's playground, prayer room, elevator all noted; high-end setup.

Team
8

Multiple named specialists: prosthetics (Dr. Andri), oral surgery (Dr. Gatot), general dentists (Felicia, Yudha); multi-dentist practice.

Price Value
6

Described as affordable by reviewers; cashless insurance accepted; no published price list; premium facilities suggest mid-market pricing.

Tourist Suitability
5

No dedicated tourist services or English-language resources noted; WhatsApp booking available; scheduling issues flagged by one reviewer.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Damaralesh Dental Clinic & Friends in Batam?

Multi-dentist practice in Batam offering general, cosmetic, and orthodontic care for residents and Singapore visitors.

Damaralesh Dental Clinic & Friends is a dental practice in Batam, Riau Islands, Indonesia, with a brand identity that suggests a multi-dentist practice operating around a principal dentist (Damaralesh) supported by partner clinicians (the Friends). Multi-dentist practices of this format are common in Indonesian cities, where a senior dentist establishes a clinic and brings in additional licensed dentists to broaden the available case load, expand evening and weekend hours, and provide patients with multiple options within a single clinic. The model offers patients the benefit of a continuing relationship with a primary dentist while providing scheduling flexibility and the option for second opinions within the same practice.

The clinic provides routine general dentistry alongside cosmetic and orthodontic services for residents of Batam and visiting patients from across the region. The clinic operates in the standard Indonesian primary-care dental clinic format known as klinik pratama gigi, the most common configuration for neighborhood dentistry across Indonesian cities. Multi-dentist clinics within this regulatory category typically run with two or more operatories, multiple dentists who may specialize loosely in different areas such as orthodontics, surgery, or cosmetic work, and a dental nurse or assistant team supporting daily operations.

The clinic provides a typical neighborhood-to-mid-tier dental offering combining routine general dentistry, prosthetic work, cosmetic dentistry, and orthodontic treatment. Services typically include scaling and polishing for periodontal maintenance, composite resin fillings, simple and moderately complex extractions, root canal treatment, removable prosthetic work such as acrylic dentures and flexible partial dentures, and ceramic and porcelain-fused-to-metal crowns and bridges for tooth restoration. Cosmetic services usually include in-office or take-home teeth whitening, composite bonding for minor aesthetic corrections, porcelain veneers for front-tooth aesthetics, and smile design treatment plans. Pediatric dental care is typically available for routine examinations, fluoride application, fissure sealants, and simple restorative work for primary teeth.

Orthodontic treatment is one of the most actively pursued categories in Indonesian dentistry, with strong demand among teenagers and young adults across the country. Treatment is typically structured as an installment-based package covering brackets, monthly adjustments, and final retainers. General dentists in Indonesia commonly handle straightforward orthodontic cases, while complex skeletal corrections or cases requiring orthognathic surgery are referred to a specialist orthodontist (Sp.Ort) at one of the larger orthodontic centers in Batam. Clear aligner therapy is increasingly available in well-equipped Batam clinics for selected cases.

Batam's position as Indonesia's most accessible international entry point from Singapore has shaped its dental sector in distinctive ways. Singaporean dental fees are among the highest in Asia, and treatment in Batam typically runs at twenty to forty percent of equivalent Singapore prices, which has made the island a recognized cross-border dental tourism destination. Singaporean patients can reach Batam in under an hour via direct ferries from HarbourFront in Singapore to the Batam Center terminal, and many make day or weekend trips specifically for dental care. Cross-border dental tourism is a well-established part of the Batam economy, with most local dental clinics having experience accommodating Singapore patient schedules, English communication, and the staged treatment patterns that fit two or three day trips.

Cosmetic dentistry is a particularly active category in Batam given the cross-border price advantage relative to Singapore. Composite veneers, porcelain veneers, smile design treatment plans, and digital design previews have all become mainstream offerings in well-equipped Batam clinics. Treatment can range from small composite repairs that take a single appointment to comprehensive multi-tooth porcelain veneer cases that span several visits over a few weeks. Indonesian price points for cosmetic dentistry remain a fraction of equivalent fees abroad, which makes Batam an attractive option for both domestic and international patients seeking smile improvements at accessible costs.

For routine and moderate-complexity dental work, a multi-dentist clinic in this category is typically a good fit for residents of Batam Island who want accessible neighborhood dental care with scheduling flexibility, as well as for cross-border patients on a one to three day trip during which a checkup and clean, several fillings, simple extractions, basic crowns, denture adjustments, or moderate cosmetic work can be completed. Multi-dentist practices may also have somewhat broader hours and fewer scheduling conflicts than single-dentist clinics, which can be useful for visitors trying to fit treatment into a tight trip schedule. For more involved work such as full-mouth implant rehabilitation, complex periodontal surgery, or extensive porcelain veneer cases requiring multiple visits, larger Batam dental centers with multi-specialist teams and in-house imaging facilities are typically a better match.

Patients evaluating any clinic in this category should verify several practical points before treatment begins. The first is that the dentists at the clinic are licensed dokter gigi (drg.) registered with the Indonesian Dental Council (Konsil Kedokteran Gigi Indonesia), and not ahli gigi or tukang gigi, which are traditional denturists whose legal scope under Permenkes 39 of 2014 is limited to producing removable acrylic dentures and does not include drilling, fillings, extractions, root canals, implants, or any treatment of natural teeth. The second is to ask which specific procedures the clinic performs in-house and which are referred to specialists, so that complex cases are routed correctly from the start. In a multi-dentist clinic, it is also useful to clarify which dentist will primarily manage a specific case so that continuity of care is maintained across appointments.

Pricing transparency is generally strong in Batam dentistry, particularly because of the cross-border Singaporean patient base. Clinics typically present a written treatment plan with itemized fees following the initial consultation and any required radiographs, and many provide indicative price lists in English alongside the standard Bahasa Indonesia versions. Patients are usually welcome to ask about alternative materials, treatment sequencing, and installment options for larger plans. Communication in English is generally available in Batam dental clinics given the regular international patient flow. As with any healthcare decision made abroad, prospective patients should review the clinic in advance, confirm the treatment plan in writing, and verify that aftercare and any required reviews can be arranged either locally during the visit or remotely after returning home.

Patient Reviews from Batam

4.9

★ 65 reviews

N

Nes Nesa

May 2026 · ★ 5

Google

Excellent, friendly, and helpful service. The WhatsApp response was prompt, and reservations were very convenient. I WhatsApped at 5:00 for a 7:00 appointment, and my complaint was immediately addressed. The doctor was excellent. The second time I came for a tooth extraction, the doctor offered a better solution, offering an alternative procedure, so I didn't need a tooth extraction and my dental complaint was resolved. Thank you.

R

Roslina ade

May 2026 · ★ 5

Google

The doctors are very friendly, and the place is comfortable. Thank you👍 …

G

Gita Adiarti

May 2026 · ★ 5

Google

The service is very good.. The doctor and staff are friendly, very satisfied with the treatment here, thank you very much..❤️

C

cactaceae

May 2026 · ★ 5

Google

The service is excellent, the clinic is comfortable, clean, and fragrant. The doctor is humble and very solution-oriented <3

A

Albert Simanjuntak

May 2026 · ★ 5

Google

got braces here and it was neat and nice, the clinic was also very clean

P

pt trimitrabatam

May 2026 · ★ 5

Google

The clinic is good, the staff are friendly, the doctors are also friendly, it's the best👍👍👍 …

L

Lisa Anggrela

May 2026 · ★ 5

Google

A super comfortable dental clinic, with excellent service and excellent facilities to make you feel at home at the Damaralesh Dental Clinic.

L

Lola Pertiwi Mulyadi

May 2026 · ★ 5

Google

The place is comfortable and clean. The doctors and nurses are friendly, there's a coffee corner, the facilities are complete, and problems are resolved. Recommended.

J

Jayanti Eka Nitriya

May 2026 · ★ 5

Google

Aestatic Dental Clinic in Batam, the doctor is very friendly and the toothache is resolved. Thank you, Dr. Yudha.

S

Suryatina

May 2026 · ★ 5

Google

A very comfortable dental clinic with friendly and thorough doctors. Toothaches can be resolved without fear because the service is friendly and good.

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★ 4.9 (65 reviews)