Clinica Dental Castle

Clinic response ():

Response from the owner 3 years agoThank you for your message. I would like to inform you that the situation has already been resolved with the patient. First, I have over 10 years of experience and my dental degree, which qualifies me to perform this procedure. However, it was not possible at the time to perform a complete tooth extraction. This was explained to the patient, and that was the reason why they were scheduled for the next day's extraction. How can this happen? This is common, not malpractice. If you review the complications of wisdom tooth surgery, you will find that it can happen. The patient was given post-operative instructions. He was doing completely well with no bleeding. He was in the clinic for about 10 to 15 minutes while the medication was prescribed without any problems. About an hour after this, the patient wrote to me that he was bleeding. He was initially given the instruction that if the bleeding was heavy, he should go to a hospital (since it was nighttime and the clinic was closed). The patient confirmed that he was managing it with gauze and ice. He was consulted again, and at no point did he mention that it was heavy. I didn't find out about the situation until the next day, and I immediately contacted the patient. There are risks, as with any treatment; this is different from malpractice. Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoThank you for your message. I'd like to inform you that the situation has already been resolved with the patient. Firstly, I have over 10 years of experience and hold a degree in dental surgery, which qualifies me to perform this procedure. However, it wasn't possible at the time to completely extract the tooth, which was explained to the patient, and that's why an appointment was scheduled for the following day for the extraction. This can happen. This is common; it's not malpractice. If you review the complications of wisdom tooth surgery, you'll find that this is something that can occur. The patient was given post-surgical instructions. He was doing completely well with no bleeding and was in the clinic for about 10 to 15 minutes while his medication was being prescribed without any problems. About an hour later, the patient texted me saying he was bleeding. He was initially advised that if the bleeding was heavy, he should go to a hospital (since it was nighttime and the clinic was closed). The patient confirmed that he was managing it with gauze and ice. He was asked again, and at no point did he mention that the bleeding was heavy. I only found out about the situation the following day, at which point I immediately contacted the patient. There are risks, as with any treatment; this is different from malpractice. Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoThank you for your message. I'd like to inform you that the situation has already been resolved with the patient. Firstly, I have over 10 years of experience and hold a degree in dental surgery, which qualifies me to perform this procedure. However, it wasn't possible at the time to completely extract the tooth, which was explained to the patient, and that's why an appointment was scheduled for the following day for the extraction. This can happen. This is common; it's not malpractice. If you review the complications of wisdom tooth surgery, you'll find that this is something that can occur. The patient was given post-surgical instructions. He was doing completely well with no bleeding and was in the clinic for about 10 to 15 minutes while his medication was being prescribed without any problems. About an hour later, the patient texted me saying he was bleeding. He was initially advised that if the bleeding was heavy, he should go to a hospital (since it was nighttime and the clinic was closed). The patient confirmed that he was managing it with gauze and ice. He was asked again, and at no point did he mention that the bleeding was heavy. I only found out about the situation the following day, at which point I immediately contacted the patient. There are risks, as with any treatment; this is different from malpractice. Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoThank you for your message. I'd like to inform you that the situation has already been resolved with the patient. Firstly, I have over 10 years of experience and hold a degree in dental surgery, which qualifies me to perform this procedure. However, it wasn't possible at the time to completely extract the tooth, which was explained to the patient, and that's why an appointment was scheduled for the following day for the extraction. This can happen. This is common; it's not malpractice. If you review the complications of wisdom tooth surgery, you'll find that this is something that can occur. The patient was given post-surgical instructions. He was doing completely well with no bleeding and was in the clinic for about 10 to 15 minutes while his medication was being prescribed without any problems. About an hour later, the patient texted me saying he was bleeding. He was initially advised that if the bleeding was heavy, he should go to a hospital (since it was nighttime and the clinic was closed). The patient confirmed that he was managing it with gauze and ice. He was asked again, and at no point did he mention that the bleeding was heavy. I only found out about the situation the following day, at which point I immediately contacted the patient. There are risks, as with any treatment; this is different from malpractice. Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoThank you so much, Jessica! We're so glad you feel so comfortable in your home! 🙏 … Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoThank you very much Eugenia, we are glad that you feel satisfied with the service provided. 🤩❤️ … Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoAlison, how lovely to see your comment! 🤗 We're so happy to hear you feel that way. We're here to help! ✨✨ … Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoTatiana, thank you for your comment! We're happy to know that we're achieving what we've been working so hard for—providing you with confidence and making you feel at home—it fills us with satisfaction! Here's to many more visits! Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 years agoThank you so much, Norlin, for your comment! We're happy to know we're meeting our goals. Making this experience possible and exceeding your expectations is our greatest motivation! Translated by Google ・ See original (Spanish)

Clinic response ():

Response from the owner 3 weeks agoAna, thank you so much for your trust 💙 We're glad to hear that the explanation about your bruxism splint and future aligner options was clear and helpful for you. It's essential for us that each patient understands their diagnosis and makes decisions with confidence and peace of mind. Thank you for allowing us to support you on your journey 🤍 We're here for whatever you need. Translated by Google ・ See original (Spanish)