Patients
Reviews of Clínica Dental Bonino & Sotomayor.
Los Ángeles, Chile. 35 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 35 reviews
I'm only now finding the time to write this. All of this happened between 2022 and 2023. I went to the dentist because a tooth that had a root canal many years ago broke. I told the dentist I'd prefer to have it extracted so it wouldn't cause me any more problems. He performed the extraction and, afterward, offered to place a screw for an implant right away. I said yes, trusting him. Big…
Read the rest of this review
mistake. I was in a lot of pain, and my face was very swollen. I went back to see him a few days later, and he said it was normal to feel pain. He gave me painkillers and antibiotics as a precaution and told me to come in for another checkup; according to him, everything was fine. At the next appointment, he said it looked better. I continued to get worse, with a lot of pain and swelling, so I sought a second opinion from another dentist. Long story short, it was infected, and having that screw in caused me to lose gum and bone. I had a terrible time. When I looked at myself, I could literally see the exposed bone. I had to go to the operating room to have the screw removed; they performed a gum flap and a bone graft. After months, I was finally able to get an implant. All of this, obviously, at a different clinic. After I missed my appointment, the dentist, Bonino, called me. I explained everything, and he told me to come see him so he could evaluate me and see what we could do. Obviously, I didn't go; I didn't trust him. Of course, he didn't refund my money, and he never contacted me again. I spent a lot of extra money to fix what happened, and I had a terrible time. I know I'm not going to get any of that back, but at least I can leave my complaint here. My other dentist told me it was very reckless and foolhardy of him to try to put that screw back in right after the extraction, that it shouldn't be done because it carries the risk of everything that happened to me. Awful.
Reply from the clinic
Hi Mayra, it's great to hear from you after three and a half years (your surgery was on December 20, 2022). The reason for your consultation was pain in tooth 2.6, which was fractured but not infected. I did indeed perform the extraction and placement of an immediate implant, collagen membrane, and particulate bone graft, a procedure widely supported by science and the ITI (International Team for Implantology). The surgical site met all the requirements for an immediate implant, including evaluating bone availability to ensure primary implant stability (in your case, 35N of torque was achieved). I want to let you know that pain, inflammation, and bone resorption after an extraction and implant placement are completely normal and are managed with antibiotics and NSAIDs (which I did prescribe). What was unexpected was your failure to attend your follow-up appointments (I sent you an email on January 17, 2023, requesting that you have your stitches removed and that we assess your healing progress). You didn't answer calls or emails. Attending the appointments scheduled by the dentist is part of every patient's responsibility after surgery. If you don't attend, it's impossible to monitor your case. You decided to go to another dentist, who never contacted me to inquire about the procedure he performed. There is no successful treatment if the patient doesn't attend their appointments, especially after surgery. I hope I've cleared up your doubts, as I couldn't do so years ago. I have a clear understanding of your case because I still have the records of the procedure. Best regards.
I chose him because he was one of the highest-rated dentists in Los Angeles, and he truly met my expectations. He explains everything very clearly, answers every question, and is always attentive to how you're feeling. Highly recommended!!! ✨
For me, meeting Dr. Bonino was the best thing that ever happened to me. He did an incredible job. It was a six-hour surgery two years ago, and every day I give thanks for how beautiful and healthy he made me look. He's an excellent professional, highly recommended.
I chose this clinic based on the reviews and I wasn't disappointed. When I arrived to see the doctor, I thought I might even lose my tooth, but in the end, it wasn't anything like I expected. He explained the problem in detail and gave me a solution. I'm still undergoing treatment, but I'm very happy with the results I'm already seeing. Excellent care from the doctor and the assistant; both were…
Read the rest of this review
kind and professional.
Excellent experience with Dr. Bonino. I live abroad and had little time to go to the dentist. He did everything in one session. Very thorough and kind. Thank you so much!
A reliable clinic with excellent professional service. I highly recommend it!
Very good service, excellent professionals, and a pleasant experience. Without a doubt, the best clinic in the city, highly recommended.
An excellent doctor, he inspires confidence, security, and peace of mind. 👌an 8 …
They inspire confidence, friendly, and professional treatment at all times. My experience has always been positive since I was a child. Excellent professionals.
Excellent, they're wonderful! Friendly and personalized service, they address your problems, provide comprehensive solutions, have great facilities, parking... in short, I recommend them 100%. Regards.
Very good professional. He's a dentist who explains what he's going to do to you. Excellent treatment and empathy.
Excellent care and service. I've been to several dental clinics in Los Angeles, and this one is the best. Friendly and, above all, professional. Highly recommended.
Excellent service, high quality and honesty... I recommend it 100%.
100% quality with Dr. Bonino 😊😊 very good experience 👏🏻👏🏻 …
Excellent dental care from Dr. Leo, I highly recommend him! Excellent quality work 😁😁 …
We came to this clinic after having many doors closed to us. However, we were very fortunate to find it here. Dr. Bonino's care was spot on, practically saving my husband. He is an excellent professional, very concerned about his patients, and he integrates himself into their cases as if they were his own. I am very grateful to him. I recommend this clinic 1000% and you truly won't regret it. They…
Read the rest of this review
have incredible human qualities.
Excellent professional, person who takes very good care of his work impeccably; always willing to help doctor. I hope God always bless you, you deserve it, keep it up, you will go far... The secretary is also very kind...
I want to share my wonderful experience at Bonino & Sotomayor Dental Clinic. From the very first moment, I felt welcomed by a friendly and professional team. I would like to highlight the clinic's flexibility in accommodating my schedule, which greatly facilitated my treatment. Furthermore, the dentist who treated me demonstrated extensive knowledge and experience, explaining each step of the…
Read the rest of this review
e procedure clearly and precisely. In short, I wholeheartedly recommend this dental clinic. If you are looking for high-quality, personalized dental care, this is the place for you.
Excellent professional and human qualities. Very satisfied with your work. I will continue to be your patient for a long time. Thank you so much.
One of the best dentists! Friendly and a super professional... 100% recommended!
I'm stopping by to express my deepest gratitude to the team at the Bonino Sotomayor Clinic. I came to them after a terrible experience with a dental implant at another clinic (where they wanted to remove an implant that was already fused to my jawbone). I sought a second opinion because, logically, it would cause more problems than it would help my teeth. I finally went for an evaluation with…
Read the rest of this review
Dr. Bonino, who assessed me and indicated that what was needed in my case was soft tissue reconstruction (gum grafting). He performed two graft surgeries, and I must highlight his expertise and meticulousness in every procedure he performs. These are tiny surgeries where the professional must possess the necessary expertise to achieve positive results. Aesthetically, my tooth looked very different from the others before I went to Dr. Bonino. In simple terms, it was a very poorly done job at the previous clinic. Thanks to the experience and professionalism of Dr. Bonino and his team, my tooth and my smile have been transformed. My gums aesthetically changed 1000%. I also want to highlight the care they show their patients, always calling me and keeping me updated on my progress. I want to emphasize this a thousand times because in my experience, I've been to several dental clinics, and this kind of care isn't found everywhere. The concern for patients and the commitment of this team to providing quality service with all the latest treatments... I am incredibly grateful to each and every one of them. During these almost two years of my treatment, I experienced genuine warmth, empathy for each patient, and tremendous professionalism. For them, the well-being of their patients is more important than money. I recommend them a million times over, and I am so grateful to have found the Bonino Sotomayor Clinic, where they found a solution to my problem. It was a long process, but with very positive results. Places like this with such compassion are very hard to find these days. Thank you so much for everything! 😊
Reply from the clinic
Thank you so much, Yasna, for your kind words of appreciation. Your treatment is a source of pride for us, and it makes us incredibly happy to have patients satisfied with the care they received. I want to highlight your perseverance, commitment, and patience, which were fundamental to achieving such an aesthetic and functional result. A big hug, and enjoy your beautiful smile!
Excellent team!! .. Very friendly... excellent service. My 88-year-old mother was delighted, and I am very grateful for their professionalism and dedication to her. Thank you!!
Dr. Bonino is an excellent professional, the office is in very good condition and the service is 10/10
Excellent service. 100% recommended. The doctor always answers your questions and provides a great solution. He's very kind.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Clínica Dental Bonino & Sotomayor.
Ask on WhatsApp