Patients
Reviews of Causeway Smile Dental.
Johor Bahru, Malaysia. 67 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 67 reviews
Booked an appointment for general cleaning and I appreciate Dr Yong’s explanation before and during the cleaning. It’s a comfortable experience and I’ll recommend Causeway Smile Dental ☺️
Reply from the clinic
Thank you so much for your kind review! 😊 We’re really glad to hear you had a comfortable dental experience with our dental team! We truly appreciate your recommendation and look forward to seeing you again at Causeway Smile Dental! 🦷✨
Professional, painless and efficient. Highly recommended. Nice and clean clinic. Very helpful staff. Thanks Dr Eunice!!
Reply from the clinic
Thank you so much for your kind review! 😊 We’re really happy to hear you had a smooth and comfortable experience with us. Looking forward to seeing you again! …
“Dr Yong is very gentle and patient, and always strives for perfection in treating my teeth. I am very satisfied and would highly recommend him to anyone with dental problems.”
Reply from the clinic
Thank you so much for your kind words and trust in us! 😊 Striving for quality and ensuring every patient feels at ease is always our priority. We look forward to seeing you at your next visit 🦷✨ …
First experience at causeway smile dental was good . Dr lim was attentive to details n extraction was good . No pain at all . Will recommend to friends n relatives 🥰🥰🥰 …
Reply from the clinic
Thank you so much for your kind review! 🥰 We’re really glad to hear you had a good first experience with us. Appreciate your recommendation—it means a lot to us! 😊 …
I’m Jean, using my husband’s account. Recently I visited Dr Daniel Yong for scaling and polishing, and also to have a Night Guard done. With deft fingers, Dr Yong cleaned and polished every tooth very gently and thoroughly, without me having to inform him about the “trouble spots” in my teeth and gum. And as my new Night Guard was rather “stiff”, Dr Yong patiently took the trouble to listen to…
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my numerous feedback, before making the necessary adjustments until it fitted comfortably. Throughout, Dr Yong was not only professional and competent, but also patient, and genuinely sincere in wanting the best for his patient’s well-being. His dedication made the 2-hr trip from Singapore to his dental clinic in JB worth the while.
Reply from the clinic
Thank you for your thoughtful and generous review. We’re truly pleased to know that you had a comfortable experience with us, and we sincerely appreciate your patience and trust throughout the multiple visits for your night guard adjustments. Your kind words mean a great deal to our team, and we’re especially grateful that you made the journey from Singapore to visit us. It is always our priority to ensure each patient feels well cared for and valued. We wish you a wonderful and safe trip on your upcoming travels, and look forward to welcoming you back again soon.😊💞
I didn’t end up doing my treatment with Causeway Smile Dental, but I still wanted to leave a review because I was genuinely impressed by their professionalism. I contacted them to ask about aligner treatments and they were extremely transparent and honest. Instead of trying to sell me something that might not be the best option for my situation, they clearly explained the differences between Angel…
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l Aligners and Invisalign and even recommended another clinic that could better suit my needs since I may continue treatment in another country. That level of honesty is rare and shows that they truly care about what is best for the patient rather than just making a sale. Very professional, helpful and trustworthy. I really appreciated their transparency !
Reply from the clinic
Thank you so much for taking the time to leave such a thoughtful review. Your kind words truly mean a lot to us.💞 We’re really grateful for your trust and for sharing your experience. We wish you all the best with your orthodontic journey, and if you ever find yourself back in Johor Bahru, our doors will always be open for you. Just give us a text😊 Take care and thank you again for your encouragement!💞
I just had my teeth scaling and polishing done today ! dentist Yong was very detailed in explaining how to care for my teeth and I am very pleased with the result 😊😊😊😊 …
Reply from the clinic
Thank you for your kind review! 😊 We’re happy to hear you had a good experience with our dental team. We always believe that good dental care starts with clear explanations and prevention. Looking forward to seeing you again at Causeway Smile Dental! …
I think this clinic is under rated. The service and environment is on par or better than the clinic I have visited in Singapore. I tried some clinics in Johor before and this is so far the only one that shows the professionalism that I felt from Singapore dental clinic.
Reply from the clinic
Thank you sincerely for your thoughtful and generous review. We truly appreciate you taking the time to share your experience with us. We’re very happy to know you felt comfortable with our service and clinic environment. Your kind recognition means a great deal to our entire team. Your support truly means a lot to us, and we look forward to seeing you again next time 😊
Dental clinic is nice and clean with cute tooth pillows. The nurses were also friendly. Dr Eunice Looi was gentle and patient in explaining the condition of my teeth. She even gave tips on how to properly clean and care for my oral hygiene routine at home. Thank you for the pleasant experience. :)
Reply from the clinic
Thank you for your kind review! We’re glad you enjoyed the clean environment (and the tooth pillows🦷!). We’re happy to know the home-care tips were helpful. We truly appreciate your support and hope to see you again soon!😊 …
Dental clinic is clean with friendly staff. In my years of going to dentist appointments, Dr Eunice Looi is the most gentle and caring dentist of them all. She is so assuring and explained every step of the scaling/cleaning process. Very professional. She even gave me tips on how to care for my teeth at home. Thanks for the great experience!
Reply from the clinic
Thank you for your kind review! Our dentist always strives to provide gentle care and clear explanations, and we’re glad to know you felt reassured during your treatment. We truly appreciate your support and look forward to seeing you again!
Randomly found this dental clinic a few months ago when my partner needed to remove his wisdom tooth as it was very painful. Sat in during the treatment and could tell Dr Yong was very meticulous and also in-depth when explaining. Decided to go for a visit for myself today and he also explained my teeth situation very detailedly and patiently. I was at ease during the whole treatment and I think…
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that’s important for a dental visit. I feel much better now after the treatment. Will be back regularly!
Reply from the clinic
We really appreciate your lovely review! Glad to know you felt comfortable and well cared for during your visit with our dental team. Thank you for choosing Causeway Smile Dental! Fated~! Hope to see you again soon! 😊 …
Best dentists ever ! For anyone who is afraid of dentists, this is the clinic you must go. I have not gone to a dentist for 20 years because of my fear. I have no choice because I had a decayed tooth. I wanted to extract it, but they helped to save my tooth, did root canal & crown - my first crown and I am so thankful Dr Eunice, Dr Jacklyn, Dr Daniel worked as a great team to save my teeth. They…
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are so good at explaining using day to day examples to explain which helped in my understanding. No dentists are as caring and loving Iike them. Now I look forward to a regular visit. And I love the 🦷 teeth pillow I hug. Thank you Dr Daniel, Dr Eunice , Dr Jaclyn! Keep up the great work !!
Reply from the clinic
Thank you so much for your heartwarming feedback! We’re truly honoured and delighted to be part of your dental journey and to have helped overcoming your fear. Also glad that our 🦷 pillow has gained a real fan!💞 Your kind words remind us why we love what we do☺️ Sure! We look forward to seeing you again, you know where to find us☺️
The doctor is very patient and polite, with clear explanations and helpful advice. Prices are reasonable, and the clinic is clean and well-maintained. Highly recommended.
Reply from the clinic
Thank you so much for your kind words Mr Tan☺️ We are delighted to hear that you had a pleasant session with our team, really keeps us motivated to give our best. Really appreciate every word sir🫡😊 have a great week ahead! …
Dr. Daniel did an excellent job on my crown. The service was great, and he took the time to explain everything clearly, which I really appreciated. Will definitely be going back.
Reply from the clinic
Thank you so much for your kind words and for trusting Causeway Smile Dental for your crown treatment! We’re so glad to know you had a positive experience with Dr. Daniel and team. We truly appreciate your support and look forward to welcoming you again for your next visit! 😊 …
This is the best experience dental I ever hand dr Yong with me conversation and advice just different level between another dental professional doctor just feel like we talk like just so friendly
Reply from the clinic
Thanks for your kind words Mr Lam, review motivates us🥰! Glad that you had a great dental experience with us today, have a safe flight tomorrow!☺️ …
This clinic was recommended by my colleague and it was all worth the try. From the first appointment we had, we decided to have our dental needs be done by Causeway Smile Dental, from whitening my teeth to installing braces on of my son to just simply cleaning teeth.
Reply from the clinic
Thank you for your kind words and for trusting us with your family’s dental care. We’re delighted to know that you and Isaac had a positive experience with us. We truly appreciate your recommendation and look forward to seeing you both again.😊🥰See you next year~! …
My 5yo son have to extract 4 tooth, even after the numbness go away he said that its not painful at all. Nice, friendly service Doctor and staff! Especially Dr Daniel for being gentle, giving my son encouragement words and confidence! The clinic is super clean and nice 🫶🏻 Sure will come back again if we needed to! Thank you again!
Reply from the clinic
Thank you so much for your kind review😊 We’re very happy to hear your son was comfortable and pain-free after the extraction. Dr Daniel and our team truly appreciate your kind words. We are also very proud of him! Thank you for trusting us, and we look forward to seeing you again! 😊🦷
The doctor and staff were very friendly and welcoming. Even though we arrived late, they remained patient and showed no displeasure. The doctor was professional and caring, with very reasonable pricing. Everything was explained in a simple and clear way to ensure we could understand, almost like explaining to a child. The clinic environment was clean and comfortable. If I encounter any issues in…
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the future, this will definitely be my clinic of choice :)
Reply from the clinic
Thank you so much for your kind words Ms Lim! 🌟 We’re really glad to hear that you had a awesome experience during your visit with Dr Daniel. Your support means a lot to our team, we’ll continue to do our best! 🥰 Yes please, anything can always just give us a text🥰 Have a great week ahead~
Hi,just want to share about the doctor is very nice,good experience gained,everything service with environment is comfortable.
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re really glad to hear that you had a good experience and felt comfortable during your visit. Your support means a lot to our team, we’ll continue to do our best! 🥰 …
I was initially terrified of going to the dentist, but Dr. Yong was very gentle and patient, spending some time explaining my dental situation. The whole process was smooth and reassuring! I left the dental clinic smiling for the first time 🥹🙏🏻
Reply from the clinic
Thank you so much for your honest feedback! 😊 We're so glad to hear you had such a safe and comfortable experience with us. We will continue to treat every patient with care, so that everyone can leave the dental clinic with a smile. 🥰🙏
Satisfying..recommended. The doctor and staff are very kind. Everything is painless👍👍👍👍👍 …
Reply from the clinic
Thank you so much for the positive feedback! 😊 We are so happy to hear that your experience was satisfactory and the treatment was painless. See you again on your next visit to Causeway Smile Dental! 💙🦷
It was fantastic! The dentist was handsome and kind, and most importantly, he explained the current condition of my teeth.
Reply from the clinic
Thank you for your support and trust!! 😊
I’m really pleased with my experience at Causeway Smile . Dr.Daniel was attentive, patient, and explained everything thoroughly, which made me feel very comfortable and confident throughout the treatment. The entire team was friendly and professional ,highly recommended!
Reply from the clinic
Thank you so much Mr Goh for your kind words, we are glad that the team gave you confidence and able to help you with your dental needs 😊 take care and you know where to find us if you need us 🥰🙏 …
Just had my routine dental checkup with Dr. Daniel Yong. He really took his time explaining everything to me, no rushing at all. The whole team was lovely and had everything running smoothly. Really impressed! 🫶🏼 …
Reply from the clinic
Hi Ms J, thank you so much for your kind words, glad that you enjoyed your time with us here! We truly appreciate it 😊Enjoy your trip and travel safe! …
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